--- title: MaxAssist Reviews meta\_title: 'MaxAssist Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 284 reviews by the users' company size, role or industry to find out how MaxAssist works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 284 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # MaxAssist Reviews & Product Details Visit Website MaxAssist® is an AI-powered platform designed for dental practices to enhance patient engagement and streamline daily operations. Built by dental professionals, it integrates multiple features to support admin teams, office managers, and dentists in managing scheduling, communication, and administrative workflows. Unlike traditional software, MaxAssist® goes beyond sending reminders by also targeting patients who do not respond to automation. MaxAI, our actionable intelligence feature, uses over a decade of patient scheduling data to generate personalized daily plans. Each morning, dental teams receive guidance on which patients to contact and the most effective approach, helping practices stay ahead of gaps in their hygiene schedule while also identifying unscheduled treatment opportunities. MaxAI can forecast up to 30 days in advance, allowing practices to proactively address potential slowdowns and maximize patient visits. Max integrates with Mango Voice for seamless patient communication. Features like Call Pop and Patient Pop provide immediate visibility into who is calling, including appointment history and relevant patient details. Staff can engage patients in real time, book appointments directly from calls, and reduce manual note-taking, creating a more efficient admin team. MaxAssist® features a user-friendly interface and optimized workflows that reduce errors and simplify repetitive tasks. Staff can manage appointments, track performance, and optimize the entire patient journey with less effort. By combining AI-driven insights, integrated communication tools, and workflow optimization, MaxAssist® ensures dental teams can keep hygiene schedules full, capture previously missed treatment opportunities, and deliver a more productive, patient-focused practice environment. * * * Product Website MaxAssist Seller [MaxAssist](https://www.g2.com/sellers/maxassist) Discussions [MaxAssist Community](https://www.g2.com/products/maxassist/discuss) Languages Supported English, French, Spanish, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by Harley Saunders Show More ## Pricing Pricing provided by MaxAssist. ### MaxAssist® Pro Starting at $495.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/maxassist/pricing) ## MaxAssist Integrations (10) What do users say about integrations? Verified by MaxAssist [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ABELDent ](https://www.g2.com/products/abeldent/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ClearDent ](https://www.g2.com/products/cleardent/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Denticon ](https://www.g2.com/products/denticon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dentrix ](https://www.g2.com/products/dentrix/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dentrix Enterprise ](https://www.g2.com/products/dentrix-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Eaglesoft ](https://www.g2.com/products/eaglesoft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LiveDDM ](https://www.g2.com/products/liveddm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mango Voice ](https://www.g2.com/products/mango-voice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Maxident 6 ](https://www.g2.com/products/maxident-6/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Open Dental ](https://www.g2.com/products/open-dental/reviews) Show More ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 12/16/2025 "Exceptional Support and Effortless Usability" 5/5 What do you like best about MaxAssist? They are always quick to respond to any questions, and I find the program itself very straightforward to use. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? So far, I haven't encountered any drawbacks while using the program. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? It sends out all our reminders, which saves us time and allows us to focus on completing other tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 12/17/2025 "Helpful and Smart" 5/5 What do you like best about MaxAssist? Great and helpful tool to communicate with patients and book appointments. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? Its great, but sometimes it takes a while to update contact info or appointment times. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Helpful in texting and contacting patients to book appointments and send reminders. It makes my work easy. Review collected by and hosted on G2.com. Show More Response from Maria Grateron of MaxAssist [Editedit](https://www.g2.com/survey_responses/maxassist-review-12108481/official_response/edit) Thank you for sharing your experience with MaxAssist. We understand the importance of timely updates and will strive to enhance the system for smoother contact info and appointment time updates. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 12/16/2025 "Impressive AI Functionality Elevates the Experience" 5/5 What do you like best about MaxAssist? The AI function and easy to do follow ups with patients. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I dislike the word count the most whenever I send texts to patients. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Being able to track unscheduled appointments and who has not booked yet at our clinic Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 12/16/2025 "User-Friendly and Essential for Daily Admin Tasks" 4.5/5 What do you like best about MaxAssist? User friendly helps with daily task as admin and filling schedule. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? It can be very overwhelming at first but once you get a hang of using the system - it helps alot. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? None at the moment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 12/17/2025 "Max Assist Review" 4.5/5 What do you like best about MaxAssist? The AI function is great. The lists and short notice function. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? It would be good to have higher character count. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Unscheduled tx lists, short notice lists, easy communication. Review collected by and hosted on G2.com. Show More Response from Maria Grateron of MaxAssist [Editedit](https://www.g2.com/survey_responses/maxassist-review-12108192/official_response/edit) We're happy to hear that MaxAssist is helping you with unscheduled and short notice lists, as well as easy communication. We'll take your feedback about the character count into account for future enhancements. Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 2/15/2022 "RecallMax is a great program to connect with our patients" 5/5 What do you like best about MaxAssist? Edit of mass email template has become easier to made. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I don't have anything specific to mention at this moment. Review collected by and hosted on G2.com. Recommendations to others considering MaxAssist: None Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? None at this time. Review collected by and hosted on G2.com. Show More 11/25/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 2/15/2022 "Recall Max is a great time saver for our office" 5/5 What do you like best about MaxAssist? We use the short notice for booking appts a lot and it is a real time saver Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I don't like the format of the update as much as the old version. It isn't as easy to navigate Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Our schedule has a lot less open time in it. Review collected by and hosted on G2.com. Show More 11/25/2025 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 12/16/2025 "Quick Patient Booking, But Needs Better Integration with Dentrix" 3.5/5 What do you like best about MaxAssist? It's quick access to patients to get them booked Review collected by and hosted on G2.com. What do you dislike about MaxAssist? You have to flip back in forth with dentrix, it would be nice if u could access the info right in Maxassist Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Getting patients booked and confirmation Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 1/28/2025 "Useful Metrics at a glance" 4.5/5 What do you like best about MaxAssist? It is so easy to get information for and about patients and their families at a glance. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? Unable to text non-patient family members who you may need to confirm with. There is no telephone call option for seniors / other patients who do not want text. Only one phone number / email address per patient is allowed. For familes where parents are not together it would be nice to notify both of child appointments. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Takes the hours our of confirming appointments, tracks text conversations when we contact patients about upcoming appointments, coverage and various other questions they may have. Tracks the usage of the system by staff members, this is not as accurate as it could be. Provides feedback on pre-booking - it would be far superior if this metric was shown by provider. It would help management train providers who are pre-booking their own appointments and it would help train responsible front end where the gaps are. It would also reveal which dentists are most or least successful with case acceptance and allow us to train dentists/assistants to increase patient understanding of their dental situation. Review collected by and hosted on G2.com. Show More Response from Maria Grateron of MaxAssist [Editedit](https://www.g2.com/survey_responses/maxassist-review-10776215/official_response/edit) Thanks for your feedback! We're glad MaxAssist makes accessing patient info easy. We understand the need for more flexible communication options and appreciate your suggestions. We will consider your suggestions for future improvements. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Terra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Terra W.") TW Terra W. Practice Manager Small-Business (50 or fewer emp.) 2/28/2023 "Excellent program" 5/5 What do you like best about MaxAssist? I love how max assist integrates with Dentrix and allows us to look at a patient's entire file without having to open multiple windows. Patients love being able to reach us any time and with the app this works perfect for last min changes. Anytime I have issues the support team is amazing and really quick at resolving the issue. Review collected by and hosted on G2.com. What do you dislike about MaxAssist? I don't have anything I don't like about the program. It works great. Review collected by and hosted on G2.com. What problems is MaxAssist solving and how is that benefiting you? Being able to reach patients through SMS vs calling and leaving messages. This is a quicker way to get answers and is more convenient for patients Review collected by and hosted on G2.com. Show More 1/21/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about MaxAssist? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about MaxAssist ](https://www.g2.com/products/maxassist/discussions/new) GU Guest User • Last activity almost 2 years ago What is RecallMax used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-recallmax-used-for) [ View all Discussions ](https://www.g2.com/products/maxassist/discuss) ## Pricing Options Pricing provided by MaxAssist. ### MaxAssist® Pro Starting at $495.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/maxassist/pricing) MaxAssist Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image") Weave 4.6/5(433) [ Compare Now ](https://www.g2.com/compare/maxassist-vs-weave-weave) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69c4cfaafb0d57dafcb1c5ab8c871847/solutionreach.png "Product Avatar Image") Solutionreach 4.3/5(169) [ Compare Now ](https://www.g2.com/compare/maxassist-vs-solutionreach) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a1b40b40275cfc8eddaf740f64f6a743/intiveo.png "Product Avatar Image") Intiveo 4.8/5(31) [ Compare Now ](https://www.g2.com/compare/intiveo-vs-maxassist) ##### ##### MaxAssist Features Information Flow Patient Case Management Records Management Patient Experience Dashboards & Reporting Team Management Secure Communications Operations Workflow Management Interoperability Digital Intake Forms Patient-Centered Functions Online Presence Management Patient Feedback Management Patient Communications [ View More Features ](https://www.g2.com/products/maxassist/features) ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Solutionreach](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solutionreach") Solutionreach 4.3/5(169) ](https://www.g2.com/products/solutionreach/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/maxassist/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Other Dental](https://www.g2.com/categories/other-dental) ##### Explore More [Affordable community management platforms for small business](https://www.g2.com/discussions/what-are-the-most-affordable-community-management-platforms-for-small-businesses)[What platform integrates QMS with document control systems?](https://www.g2.com/discussions/what-platform-integrates-qms-with-document-control-systems)[Best software for integrating big data with analytics platforms](https://www.g2.com/discussions/what-is-the-best-software-for-integrating-big-data-with-analytics-platforms) [Which job shop management app works reliably on tablets so operators can update job status and access work orders directly on the shop floor without going back to a PC?](https://www.g2.com/discussions/which-job-shop-management-app-works-reliably-on-tablets-so-operators-can-update-job-status-and-access-work-orders-directly-on-the-shop-floor-without-going-back-to-a-pc)[Snowflake vs ClickHouse for an analytics team: which is worth the setup cost when query volume is high?](https://www.g2.com/discussions/snowflake-vs-clickhouse-for-an-analytics-team-which-is-worth-the-setup-cost-when-query-volume-is-high)[Pros and Cons Details](https://www.g2.com/products/maxassist/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)