---
title: Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Reviews
meta_title: 'Kantata Professional Services Automation (formerly Mavenlink+ Kimble)
  Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1570 reviews by the users' company size, role or industry
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date_modified: '2026-08-06'
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---

# Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Reviews
**Vendor:** Kantata (formerly Mavenlink + Kimble)  
**Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 1,570
## About Kantata Professional Services Automation (formerly Mavenlink+ Kimble)
Kantata helps professional services organizations of 50 to 5,000+ employees ensure consistent excellence and profitability across every project. With a platform that connects everything from scoping to resourcing to forecasting, you can always deliver amazing. The real challenge for most PS organizations is that their projects are so unpredictable. They never really know how an engagement is going to play out until it’s too late to do anything about it. And that undermines profits, strains resources, and leaves clients wondering what they’re really paying for. Kantata PSA puts an end to unpredictable projects by enabling you to: • Instantly assemble the ideal team – so you can deploy resources based on the best match for scope, scheduling, skillsets, and more • Easily amplify institutional knowledge – by turning past experience into real-time intelligence so all your expertise is available to all your people • Confidently forecast every outcome – with an accurate, comprehensive view of everything from revenue and margins to capacity and sentiment Not every services firm operates the same way — and your PSA shouldn’t either. Kantata is the only PSA offering both a Salesforce-native and an open infrastructure option, so you can choose the ecosystem that fits your business. With over 1,200 prebuilt connectors — including Salesforce, NetSuite, HubSpot, Workday, Sage Intacct, Microsoft Dynamics 365, Google Workspace, and Jira — Kantata extends the value of your existing tech stack while keeping all your operational data connected in one AI-powered platform. That’s why professional services organizations across software, IT services, management consulting, and marketing agencies rely on Kantata to operate with greater precision, predictability, and profitability. Leading organizations like Deloitte, Sage, and Hitachi trust Kantata, and our customers consistently achieve a 33% increase in on-time project delivery.



## Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Pros & Cons
**What users like:**

- Users value the **efficiency and simplicity** of Kantata, enhancing their project management and workflow processes effectively. (35 reviews)
- Users value the **efficient project tracking** of Kantata, enhancing workflow and simplifying resource management processes. (28 reviews)
- Users appreciate the **user-friendly interface** of Kantata, making it easy to navigate and utilize its features. (27 reviews)
- Users value the **reporting efficiency** of Kantata, enhancing resource management and project tracking for better decision-making. (23 reviews)
- Users appreciate the **robust report generation** in Kantata, which enhances project tracking and simplifies financial management. (20 reviews)
- Users value the **robust reporting capabilities** of Kantata, enhancing project management efficiency and integration within the platform. (19 reviews)
- Users value the **efficient time tracking** feature of Kantata, which streamlines data management and enhances productivity. (19 reviews)
- Users value the **effective resource management** capabilities of Kantata, facilitating team allocation and insightful reporting. (17 reviews)
- Team Collaboration (17 reviews)
- Customer Support (15 reviews)

**What users dislike:**

- Users find the **complex usability** of Kantata PSA challenging, particularly regarding navigation and workflow efficiency. (17 reviews)
- Users face a challenging **learning curve** with the interface and data optimization, necessitating early and ongoing training. (16 reviews)
- Users find the interface **not intuitive** , making it challenging to track resources and necessary updates efficiently. (15 reviews)
- Users face **rigid task management** that lacks flexibility, making project tracking and input tedious and time-consuming. (14 reviews)
- Users find the **lack of customization** challenging, impacting their ability to tailor reports and insights effectively. (12 reviews)
- Users find the **limited customization** options in Kantata PSA frustrating, especially for reports and project management tasks. (12 reviews)
- Slow Performance (10 reviews)
- Limitations (9 reviews)
- Users note the **limited features** of Kantata PSA, wishing for enhancements in reporting and task management functionalities. (9 reviews)
- Lack of Intuitiveness (8 reviews)

## Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Reviews
  ### 1. An Straightforward Essential Tool for Getting Tasks Done

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

As someone who does many tasks on multiple different projects within my firm, I appreciate having this system for keeping track of what I have to do, as well as how much time I've spent doing those tasks. There are multiple web pages I keep as "home pages" that let me streamline my work process and time entry. It is also a great resource for keeping track of information on all the projects I work on, such as unique identifying project numbers or important people to contact for certain information.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

As a low-level employee there are many parts of the system that I do not use, which can sometimes make it feel bloated.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

This system consolidates hour-tracking in a very easy to understand way that helps me keep track of what I'm supposed to be doing for that day/week as well as how much work I need to look for to complete my 40 hour work week.

  ### 2. A solid resource/project mgmt system with some limitations and quirks

**Rating:** 3.5/5.0 stars

**Reviewed by:** Justin M. | Staff Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Kanata does a respectable job of allowing project owners to allocation and tracking user's capacity as well as project budget and task management.  They have many integrations readily available to large CRM and accounting systems, and a well document API endpoint website.  The user interface is easy to use and intuitive, and the service support is usually quick to respond and address problems.  The team is also willing to accept feedback, and we have even been able to influence new feature role out.  The reporting is flexible and allows several different options to filter, sort, and display data.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

After using the system for a while you do start to notice things that seem to be a mismatch of system implementations or a poor execution of an idea.  The permission control is confusing at best and frustrating at worst.  For example, some functions are controlled at a permission role level and cannot be change, others can be controlled by an access group (and also at the permission role level confusingly), and some dashboard report access is controlled by totally different processes depending if using legacy reports and dashboards or dynamic dashboards.  

You find you want to do a simple thing like not allow users to create projects, but instead anyone with a report views permission role has that ability and it can't be turned off, but all people managers require this permission level at a minimum, so you just have to allow a permission you don't want to grant to make the system useable.  

Another opportunity for improvement is with dashboards and reporting.  The system does not support the savings of individual filter sets to a user for a shared dashboard.  Using the advanced report editor, the new older "reports" can be grouped, viewed by last changed, and searched quickly in a UI, but the older reports are limited and not used anymore.  However, the newer "Analyze" objects which are simply better reports have no audit control, cannot be search, or put into folder groups.  You also find some of the ID's required for API or mass uploads cannot be pulled with a system report but require an API call outside the system.  Disabling a login while keeping the account active requires an API script and can't be done in the UI, only a full deactivation.  

Managers do not have a team view, and if they are not administrators, they must find their team member on some random view to access their profile to add skills to a team member.  A setting is “Managers update skills”, but it just seems no one asked what the process would be since non-admins cannot access the member's menu.  

The member's view displays a column with user's cost rates, and it cannot be hidden, which can lead to the accidental exposure of this information when sharing a screen.  This should be a hidden column by default.  

It feels like a data dictionary was not used as depending on what area you are working in, fields are referred to by different names (e.g. tasks / story or project / work center). 

Basically, I don’t think there are huge deal breaker as the system overall works, but I have found a lot of small things that need to be cleaned up to have a system I could fully endorse.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

It serves as a way to understand employees' capacity and to manage projects and project budgets.  It benefits me as it allows the company to easily understand what user's are working on, and how client projects are progressing.

  ### 3. Fantastic and easy to use PSA tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Afthab B. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2025

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I love the integration with Salesforce and how seamless it is. Kantata has fantastic customer support and most tickets are answered and resolved in a few hours.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Some advanced features are hidden under several layers so can sometimes be tough to find.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Kantana helps us manage resources in our small Professional Services (PS) organization. I especially appreciate the scoring feature in the assignment search, which allows us to quickly identify available resources and assign them to projects.

  ### 4. Good user interface, regular improvements & updates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emma B. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Lots of great features (which can also be automated).
User friendly interface which is generally pretty straightforward to find what you need.
Can be integrated to our other platforms which is very helpful.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Customisation to specific business needs can be tricky
Love data pulls into reports/dashboards would be a huge improvement! 
Recording expenses/PTCs is tricky - but looks like they've recently shared a solution to this which sounds promising.
Customer support doesn't always understand the ask fully, and often need to get referred higher up.
Insights/Reporting is a powerful tool, but lacking some of the training to go with it and how best to use.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

We use Kantata a lot to help with our forecasting and recognition of revenue/meeting of targets etc.
Additionally utilisation reports are very helpful to see how well the team is being used and resourced.

  ### 5. Kantata SX Bringing Value

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer B. | Principal, Service Delivery Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Kantata SX has brought significant value to our organization.  It has allowed us access to levels of data that we never had before and with that has come the ability to make specific business decisions that are in the best interest of our company and that help to drive better results. The platform itself is easy to navigate from a UI perspective for all levels of users.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Oftentimes, I find it hard to navigate the customer portal or find the specific topic of need. There can be too many links to articles that do not relate to topic or even just mention a word and I feel as if I have to dig through pages. Ease of use and searchability could be improved upon.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

The ability to have a pulse on resource utilization, resource forecasting, project revenue and profitability.

  ### 6. Great product easy to use, good reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeanna W. | Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2025

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Using more of the reporting, easy to set up and adapt

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Finding it easier to navigate, maybe more automation 

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Previously unable to have reliable reporting which has helped

  ### 7. Still unlocking all the potential

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dan K. | Director, Resource Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Reporting fetaures have been great to use and I can customize what I see and can easily manipluate data

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

A few things I would like to see change, 
The ability to copy a monthly allocation instead of doing it month over month (we do not like the several month allcoation)
Timesheet monitoring

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Resource Management - who has bandwdith who is over worked 
Billabilty and Client Metrics

  ### 8. Kantata is a great tool for PS Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Annie S. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The two things that I like best about Kantata is the ease of entering and approving time on projects, as well as the great reports to give good insights to the business.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The thing that I like the least about Kantata is that the data for most reports isn't real time.  You have to wait up to 30 minutes to get the refreshed data.  It would be nice if we could force a refresh.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Kantata allows us to better track our projects and provide insightful data in the vast reports.

  ### 9. Great Software, always improving

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sydney O. | Engineering Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2023

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

the recent introduction of fees per month at a project level is super exciting, look forward to testing out and using this new function

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I'm looking forward to project pulse which allows us to store feedback in the same location as all other project info

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

The costing and resourcing of peojects

**Official Response from Nataly Bautista:**

> Hi Sydney, thank you for sharing your feedback on Kantata! We're thrilled to hear that the user interface and flexibility of the software have been valuable to you. We truly appreciate your support as a Kantata customer and look forward to continuing to deliver meaningful results for you and your company. Thank you!

  ### 10. Great insights allowing us to effectively manage our projects and prepare to scale up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike W. | Head of PM and Delivery Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Project setup and resource management functionality are really easy to use and feature rich. We recently merged organisations and migrated / consolidated into Kantata which was quick and easy to manage. The support we've received from the wider Kantata team and our CSM has been excellent and they've helped us prepare for scaling up with integrations to our HR and Sales platforms.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Some of the reporting functionality can require specialist knowledge, although the new Dynamics Insights platform does provide us with a great view once configured right.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

We're using Kantata to manage our individual projects, resource management, budget and margin tracking. Having this all in one place is really helping us to gain better insight across our current active projects, watch point areas and ultimately helping us manage our project portfolio more effectively and driving better margin levels against our projects. It is also helping us to forward plan our resource pipeline with the addition of the integration to Salesforce and better insight into deals which are coming down the track from the Sales org.

  ### 11. Kantata SX: The Key to Unified Project and Resource Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karla V. N. | Delivery Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Kantata SX PSA really shines when it comes to resource and project management. It gives us a clear view of our projects, how we're using our resources, and our financial data all in one place. This makes it easier for us to forecast accurately, improve profitability, and keep our customers happy. Plus, by keeping everyone on the same page about priorities and project status, we can work together more smoothly and hit our goals with confidence.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

There are a number of features that we as a client and partners would love Kantata to implement in future releases. There is alwasys room for improvement and more flexibility and robustness around Porject Plans is key.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Kantata KSX provides robust resource management capabilities, enhances project management and streamlines financial management

  ### 12. Kantata is a daily part of running our business well

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer M. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

There are lots of things that I really like about the Kantata Professional Services Cloud platform that I'll mention, but I think the most impressive part is the account management.  I truly feel that we are well supported, listened to, and partnered with by the team at Kantata.  We have regular meetings to go over any issues, ideas, hopes and dreams, bugs, etc., and we can see the way that we use the tool improve over time, which is really gratifying.  It means so much to feel that we are listened to seriously.

As far as the platform itself goes, I like most areas of functionality quite a bit, and I like the fact that the regular releases improve how things work over time, sometimes directly related to feedback that we give to Kantata.  For example, I know that soon we will have the ability to make group adds and deletes of users on projects, which will be a big time saver for the person at J2 who adds and archives our projects. Many of the tweaks in the past few years have greatly improved the project area functionality.  Timesheet functionality has also improved.  Invoicing has not changed very much, but has been one of the stronger areas, in my opionion. Bottom line is that we can see this tool, which is already strong, continuing to get stronger.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The only two things that come to mind for me when I think about dislikes or disappointments are that some aspects of the financials tools are not as robust as I would like, and that when there are aspects of Kantata that require additional payment, we find that the cost is beyond what we consider to be reasonable. 

In the financial tools area, I actually quite like the invoicing module, but am told that most clients do not use Kantata to directly invoice clients, but rather use their general ledgers.  We are considering doing this, but in the meantime, for a smaller company, I just think it's kind of an odd stance to take. By the same token, I find the expense module to be shockingly awful, and this has been my loudest complaint since the beginning.  I just find it to be so poorly thought out and inadequate that it's embarrassing. There is nothing to mark an expense as paid.  There is no way for an admin to correct an error.  We actually use a Google Doc to track expenses rather than rely on Kantata because the expenses area is so bad. 

I don't think more is really needed on the second point.  Additional modules that are extra cost are just too pricey.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Kantata is helping us to manage projects, bill our customers, organize our resources, track our employees time, all of which is the core of our business.  If I have to narrow to one area, time tracking on billable projects is the single most important thing we need to capture as IT consultants.  Kantata helps us to do this, but also, to do all the other tasks around time tracking that make it possible to plan and execute well.  This ends up saving us time and money.

  ### 13. A powerful tool for resourcing management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian  F. | Production Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I really like how well Kantata pulls all of our project management and budget information for my client's projects together. The resourcing information and reporting have been very helpful to our team. I have continued to be impressed by how much information I can gather to make decisions on resourcing for our client-services projects. 

Our team now uses Kantata in all parts of our projects to prepare, plan, and deliver our work. 

The support provided so far has also been great. The support team is eager and willing to ensure all questions are answered.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Our team moved from Asana to Kantata. The user view of Kantata is not as fresh and new as Asana's. While the program works really well, I (as do my fellow team members) find that the UI of Kantata has an outdated feel to it. This can be really apparent in the activity feed portion of projects, where teammates interact with teammates through comments on projects, and in the task view of projects.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Kantata has solved the problem of seeing where all our resources are scheduled weekly. We can pull all of our project work into one view to see where our resources are used the most.

  ### 14. Versatile and very well organized.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex B. | Consulting Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

What I like best about Kantata is its seamless integration of project management and resource planning, which streamlines operations and improves efficiency. The platform’s intuitive interface and robust reporting tools make it easier to track project progress and optimize resource allocation.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

What I dislike about Kantata is that the system can sometimes feel a bit complex, with a steep learning curve for new users. Additionally, the reporting features, while powerful, could benefit from more customization options to better fit specific operational needs.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Kantata is solving the challenge of resource management by providing real-time visibility into resource availability and utilization. This helps in optimizing workloads, preventing overallocation, and ensuring that the right resources are assigned to the right projects. The benefit is a more efficient use of resources, leading to better project outcomes and improved team productivity.

  ### 15. Feature rich product but difficult to manage

**Rating:** 3.5/5.0 stars

**Reviewed by:** Joe M. | Director of Project Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Kantata OX (ML) allows us to track current and future resourcing in a way that wasn't possible prior to use of this solution.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Although Kantata allows us to track current and future resourcing, it's often invalid data because of the manual work involved in adjusting project timelines. This should be automated.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Kantata allows us to automate the process from sale close to the assignment of projects to a project manager. This was a manual process prior to Kantata.

  ### 16. Great for Architects, Needs A Few Updates

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I like the tasks organization and the how easy it is to creat and edit projects. Customer service is nice and very helpful but when they don't have an answer, it's always we can ask to have that developed. It happens a lot. I use this everyday and it is getting easier everyday.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I would like to be able to unadd assignees to tasks in mass batches. I need to have accurate reports on custom reports. It would be great to have a notification sent to project leads when they are getting close to the end of budget for tasks.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Resourcing hours to each employee and time tracking is a plus

  ### 17. Good Product - Very beneftial

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

It is very good for resource management, project mangement and revenue/cost/margin forecasting

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

we had A few issues during set up but they have since been resolved

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

it is bettering our forecasting as well as our overall project management

**Official Response from Nataly Bautista:**

> Thank you for sharing your feedback! We're thrilled that Kantata is effectively improving your forecasting and overal project management. Thanks for being a Kantata client!

  ### 18. Improved Communication and Project reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The reporting and improvements to our Project Management experience.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Fields like the Activity Field being unavailable to reporting.  Requires us to create custom fields for Status that can be included in reports, and duplicate effort for the PMs to update that field.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Improved/Centralized communication tool for our PMs and Consultants to document their project efforts.    Everyone has access to add notes, questions, issues, etc to the project to keep things moving.

  ### 19. Kantata User Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** meet p. | Technical Associate Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 19, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

It helps in optimising the resource, finding the perfect team and efficient work management.
It is easy to Integrate with the project.
It helps to boost team productivity, boost efficiency , and trusting the data.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

It can be hard to Implement  if someone is not experienced.
Also it is not easy to use if some fresher are given this tool.
Also the customer support can be poor due to very large number of people working on this tool since it is 24*7 service.
Also the frequency of use of Kantata is very high.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

It provides real-time data, which helps in taking better decision.
It helps with tracking project status, task assignment and monitor margin.
It allows users to track work on basis of hours allocate the project, also helps to monitor project status progress, also analyse the resource.

  ### 20. Kantata is great for business organization and timekeeping

**Rating:** 3.5/5.0 stars

**Reviewed by:** Winter S. | Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I can schedule out specific tasks, use the schedule planner to keep my time organized, assign tasks to a person with a due date attached, and the program organizes all this information chronologically.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I wish there were an "undo" button or a copy/paste feature for task tracking that didn't require creating a template.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Kantata assists in time management and organization.

  ### 21. Instant knowledge on project health and tools to act

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I have instant access to real-time metrics for all my projects. When asked about budget, timelines, resource utilization, what used to take several custom spreadsheets and hours of formula calculations is now ready to be reported immediately. Further, I can take immediate action on bring my projects back in line by adjusting budgets, resources, etc. This frees me up to actively work with my team to delivery value to our clients, rather than crunch numbers all day.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

It took a significant amount of time to configure and setup to match our existing business processes and reporting needs. While we could have opted to change our practices to match the tool, we wanted to keep our company values and differentiators. Hence, it did take a decent amount of custom tailoring. That said, it is very flexible and could be tailored to our needs, where other systems could not.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

We primarily use Kantata to manage resources and observe budget trends. Work tasks and time are synchronized into Kantata from other systems. While it helps on an individual project level, it excels at delivering an enterprise view of our portfolio and trend analysis.

  ### 22. A great partner in managing our operations and staff!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

What I find most useful is the ease of going through modules from any point in the platform. While in Project view, I can easily look at my resourcing needs, future scheduling, budget, conversations around the project, and private discussions around new opportunities all within a handful of clicks, and without having to open separate instances to get different information. I use the product every day, and find that it is a huge time saver compared to trying to find information within 2-3 different platforms. The ability to integrate insights within the projects themselves has made it that much more helpful for us, with project managers being able to directly look at reports that we have created, or that the awesome customer support team has been able to help us create to best meet our business needs.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

With the introductions of the new Dynamic Insights, I find that there are not really many downsides at all that come to mind! The update has made insights much easier to set up, which has made my life a whole lot easier!

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Easy access to cross-functional insights that better allow us to make business decisions. In my role specifically, it makes managing the puzzle that is resource management a whole lot easier. Being able to have easy access to peoples' skills, availability, location, all in the midst of having conversations with stakeholders saves me tremendous amounts of time and helps me scan for specific skills in a blink of an eye.

  ### 23. One of the best PM planning tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I have used several different Project Management tools over the years and this one is intuitive, comprehensive and the customer support is great! It offers project planning, communications, budget tracking, resource planning and exceptional reporting functionality. There is a steep learning curve, but that is true for all comprehensive project management platforms.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The Kantata interface frustrates creative team members; they would like it to be more focused on simple task communication. The project details that are important to project managers are a visual distraction to other team members.  It would be helpful to separate the activity feed by task communication and all other information. Additionally, we would like to have the ability to customize the dashboard to include information important to each individual or type of user.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

It brings together several disperate systems, allowing us to minimize duplication. After just 8 months of use, we have yet to realize the full benefits we know we will get, but we are happy with the progress we have made.

**Official Response from Nataly Bautista:**

> Thank you for sharing your positive experience with us! We're delighted that you find the platform intuitive and comprehensive, and that our customer support has been exceptional. We appreciate your feedback on the estimating features and task/project status, and we'll keep it in mind for future improvements. Thank you for being a Kantata customer! 

  ### 24. We customized Kantata to use for a vast array of things for our unique digital marketing model

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The integrations are super helpful with what we needed to use it for. I liked that we were able to work so closely with the reps to get our use case to fit what we needed as best as possible. We use this system every single day many times a day. Now that we have gotten into the set up, it is very easy to use and we have incorporated it nicely into our day to day practice for the ops team and for our consultants. Implementation was very easy with the help of the reps.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

There are a few user interfaces that are a bit rough and places that are just not obvious when you need to select something. Had someone not shown us, we would have never even known it was there.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

We use it to log time, track projects, cost ratio analysis, time availability, and hope to use it for project management soon as this becomes more user friendly

  ### 25. 2 Years In

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I like the clean design and the flexibility of the system. Has a good API.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Having the Insights module as an add on to Kantata is cumbersome and the data relationships can be challenging. The metrics are convoluted and quirky. I would also like to see more customization available in the form of custom scripting and the ability to create pages and objects.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Supports scheduling of resources to tasks which makes the whole process of delivery faster and more efficient,
Allows for good time tracking.
Lets us apply costing and therefore see our margin better.

  ### 26. Extremely Functional but Challenging User Interface

**Rating:** 3.5/5.0 stars

**Reviewed by:** Samara F. | Learning Program Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The reporting functionality is extremely robust and relatively easy to use. Being able to forecast the availability of team members far in advance by using the reports is very helpful to my team.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The user interface can be clunky to use, unless you spend significant time in the program. As a user who is in Kantata every single day, I find that I'm getting more and more comfortable using the product. However, after using it for nearly 2 months, I still feel that I have a tremendous amount to learn. I also find that there's no badge on my dashboard to alert me when a new task is ready for me to complete. I often forget to open the dashboard and sometimes miss tasks that are assigned.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Prior to using Kantata, we were unable to get an accurate forecast of team member availability. Everything was done manually in a spreadsheet. Kantata allows us to see not just hours available but what projects assigned hours are for. It's been very helpful in telling the story of what we're working on to our leadership team.

  ### 27. What is lacking in UX design, I gain in reporting!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melissa S. | Learning Program Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The customization of data and graphs has been incredibly helpful to me in my role as well for my business. It has helped myself and my coworkers explain data to our leadership team and tell a story of what that data means. The high level of customization for those graphs/charts has been a bit overwhelming at first but once we started grasping it, the possibilities were endless.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Our company previously used Asana and our biggest bummer was that it didn't quite have the UX that Asana did. We have missed the "pretty" of Asana. Secondly, I feel the completing of tasks is a bit cumbersome. Having a simple checkbox on the left side of tasks would be simpler in marking items as complete. I also do miss being able to track time to a task from the task view, instead of in the time and expense section.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Kantata is helping us forecast into the future which has been an issue for us in the past. As a company that works in client services with ever-changing clients and project load, we nee to be able to forecast capacity and workload which we were not able to do previously with Asana. This is helping us in hiring decisions, resourcing, and revenue estimating.

  ### 28. Kantata has been a great resource for my organization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I like that there are multiple ways to get the information you need so it can really be tailored to the users preferences. There are also frequent product updates that release new features that improve the user experience. I have also been a frequent user of the Support function and that has been a great resource when I cannot find what I need in the Knowledge Base.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

When managing projects via scheduled hours, there could be some improvements about how allocations are managed and created from those hours. I would also like to see more integration capabilities with HRIS tools. That would help with tracking time off for our users which is currently an extra step and is sometimes missed.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Kantata has given us visibility into the capacity within our resource pool. It has also given us a useful tool for managing projects and timelines and seeing how our plans compare to the reality of time tracking.

  ### 29. Very good experience, user friendly and easy to manage.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benjamin J. | BizTec support, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The most helpful thing about Kantata is I can easily manage my tasks.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The only downside I can think of is when we have a lot of tasks on page, it can become laggy

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

It helps me solve organizational problems.

  ### 30. Kantata does the job but not as user friendly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Able to track time effectively
Daily updating activity helps track progress aswell
Recent integration with timeoff is good

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

while entering hours in timesheet, had to open everytime each entry separately, which is bit annoying
Also the ui is bit old fashioned and bit complex

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Tracking time and work

  ### 31. Good Product

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Kantata Professional Services Cloud offers a range of features that make it a standout solution for professional services organizations.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Kantata Professional Services Cloud has many strengths i'm a early adopter user and not find yet pain point

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Project Allocation, planning and work schedule

  ### 32. Streamlined Operations and Improved Project Visibility with Kantata

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chaitanya J. | Customer success Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Just a click away to log the working hours in the Kantata app, and I really like its UI. It's simple and easy to use.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I don't have any specific feedback at the moment.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

We can easily see how much hours each resource is spending for their assigned projects.

  ### 33. All the Bells and Whistles

**Rating:** 4.0/5.0 stars

**Reviewed by:** Courtney  H. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2019

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The ability to customize the system to your needs through Custom Fields that you can then pull reports on.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Several steps needed to get a project opened and you can't future plan on clients without having a project opened.

**Recommendations to others considering Kantata Professional Services Automation (formerly Mavenlink+ Kimble):**

Take more time than you need for set up and get all integrations working prior to launch. Test everything that you can. 

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

We are able to pull live reports and slice and dice the information however we want that we can't get out of our accounting system.

  ### 34. Kantata allows us to effectively manage our projects, resources, and KPIs.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Meg R. | Sr. Analyst, Professional Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Kantata's Resource Center is very powerful, as are the reporting capabilities in Insights Classic and Insights Dynamic.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Kantata still has room for improvement regarding User Permissions (need more granularity here), Dates for Cost Rates and Utilization Targets, and what data comes into Insights (WBS data, several auditing features such as who created the project, etc, do not currently come into Insights).

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Kantata Insights allows us to gain very valuable information regarding resourcing, project management, utilization, and time tracking. The Resource Center is useful and powerful.

  ### 35. Kantata For Resourcing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Kantata is incredibly helpful to see real time data based on hours and staffing. The reports we are able to pull and create help us speak to business needs and forecast. We are able to look ahead by week, by month and by quarter to see where our staff will be over or under utilized.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I wish Kantata was more customizable and had more resource management tools. Kantata is incredibly solid on project management, but it leaves something to be desired for resource management and staffing. Ideally, there would be a topline view of timelines for the project that overlays with availablities. The current view is simply too cluttered.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

With Kantata we were able to eliminate timesheets and condense our monthly tracking process.

  ### 36. By far the best resource, reporting and project management tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Our ability to have all our teams engage in one connected tool. Reports, Capacity Planning and Project Planning features have allowed our business to be able to view exactly what's going on at any time across the business. 

The constantly updated features and the incredible upcoming features that really do improve the overall experience of the system.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Inability to shut down specific features we do not use for business reasons outside our control. For example, we do not use Expenses, which can create confusion.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Kantata for us has allowed us to reduce our multiple tools, from spreadsheets to finance tools, into one user-friendly, powerful system. It has allowed us to create on-demand reporting that would previously take hours or even days.

  ### 37. Kantata is transformative software that enables our organization with powerful project insights.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Katie W. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The in-depth resource management features and built in project insights

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

A lot of features are released not fully baked, and it takes a long time for improvements to be made, then development gets abandoned to focus on other areas. Seems to be behind the curve on AI and financial integrations

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Much improved insight into resource capacity and forecasting

  ### 38. Streamlines workflow and keeps tasks from falling through the cracks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meredith F. | Content Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

I love how everyone can customize every part of their Kantata account to make it work best for their workflow. Specifically for tasks, these can be sorted and organized either as lists or in a board view. I personally do not work well when tasks are grouped into boards, I prefer lists. However, I have coworkers who are the complete opposite. Having the option to make Kantata work for YOU rather than having to fit yourself into Kantata is one of the best things about the software. I also love how tasks have a budget and progress bar. With these filters turned on, you can always be 100% certain of how much time and money you've spent on a task, and how much you have left each month. It is extremely convenient.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

There's nothing to dislike about Kantata. It has been the best project management software I have ever used.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Before switching to Kantata, our team was trying to make everyone fit their individual workflows into the strict templates of other project management systems. This creates an inefficient workplace, as everyone operates differently and benefits from different types of organization. With Kantata, each employee's experience can be customized to fit what they need. This has increased our efficiency and therefore made us more profitable.

  ### 39. Taking professional services operations to the next level

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andreas G. | Director Professional Services Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Kantata Professional Services Cloud allows us to effectively manage our Professional services. The feature-completeness provides abundant options to model and implement various services and invoicing models to provide great flexibility in the way we deliver services to our clients.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The vast complexity of Kantata SX requires significant effort to understand all the features available within Kantata SX

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Kantata allows us to deliver services in a flexible and versatile manner. It provides great opportunities to forcast our services delivery and services revenue.

  ### 40. Easy to add the tasks and track time for the week.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Its good for managing tasks and time tracking. Able to analyse the utilisation in a better way.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Sometimes, it is difficult to find the DOs and projects as they have not been added and are not visible.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

It is making task tracking for both emplyees and the management easier. We are able to see the utilisation trend and progress on the project

  ### 41. Nice looking but the functionality leaves a bit to be desired

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The system combines many key operational functions (time tracking, expense reporting, project manageent, etc) into one platform. Consolidating these key functions into one system allows us to report on the data which gives us valuable insights into our business. Their customer support is great and very responsive when an issue arises.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The lack of a phone app makes it difficult for team members who are on a client site to record time or submit expenses (the  mobile website is difficult to use).

The system isn't as customizable as we would like to meet our business needs.

Implementing the product was a signifcant lift for our team.

The system doesn't integrate nicely with many of the other tools we use. This means we have to manually keep systems in sync which leads to data integrity issues.

It requires a signifcant amount of time to properly administer the system. We require multiple FTEs to ensure that projects are setup properly (very little can be automated).

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

a centralized resource view gives us the ability to plan and manage utilization

  ### 42. Customizable dashboards, new time tracking features, and so many updates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Kantata has given us the ability to create our own customized dashboards and reports. They have an excellent database of supoprt and learning topics that guide you to answers to all of your questions, and if you run across an issue, there is a very responsive ticketing support system to resolve the matter. The biggest bonus for working with Kantata is seeing the feature requests come to fruition, such as the latest time tracking feature "Requiring Notes for All Time Entries." Every month, there is a pop-up that shows up with all the latest updates and Early Access features. This is very helpful - you can't miss it or ignore it in your email inbox.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

There isn't a downside. We've only gained efficiencies. Our team uses Kantata every day, and the way it has simplified project measurables (budget and timeline) has really changed our business.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Standardizing projects, time entry loss of billable hours, resourcing and staffing issues, and lack of tracking costs and income

**Official Response from Nataly Bautista:**

> Hi Stephanie, thank you for sharing your feedback! We're thrilled to learn that the time tracking settings and ease of use in Kantata have led to recognizing more billable hours for your clients. Thanks for being a Kantata client! 

  ### 43. Good quality product

**Rating:** 3.5/5.0 stars

**Reviewed by:** Max P. | 3rd line applications Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Easy to use and intuitive product. designed for expansion as the business grows. easy to build espeically when integrating additional companies

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Support could be better specifically around tickets. this is something we've noticed go downhill since the merger.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

This product enables us to bill clients via our t&m method in a much more accurate manner. it also enables us to build high quality reports that can go down to quite an aggregate level of detail too.

  ### 44. Integrated Back end solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laura S. | Operations Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 04, 2016

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

BThe Kantata platform provides good integration into our other back-office solutions. This removes the need to use multiple systems, and saves valuable time.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The UI could be a little more user friendly, as it can be difficult at times to navigate. However this could easily be solved with more in depth 'free' training documents or webinars from Kantata, so users can fully understand terminology, especially when they are not already familiary with the Kantata platform.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Time and expense capture, revenue and cost management, account management support, forecasting, resourcing. Kimble provides a good solution that integrates all areas that we require from one platform without the need to use multiple applications.

  ### 45. A powerful and configurable PSA platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Our organization has found Kantata to be really helpful. The project management functionality is great, and the implementation support we received during onboarding was awesome, especially the data migration help. We were able to consolidate reporting into one place, which made it a lot easier to manage our projects and track progress, and report to leadership monthly. It also helped us improve collaboration and communication among team members.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The software needs extra modules if you want to integrate with HRIS or Finance systems, which cost more money in setup fees and yearly fees. Second, setting up custom reports can be cumbersome, although there is training available.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

We use Kantata to manage our professional services business. The platform allowed us to bring together project management and timekeeping from multiple systems into one. We can also track project progress and budgets in real time, and invite our customers to collaborate in the platform for messaging in the acitivity feed, and hold them accountable for project progress/outcomes.

  ### 46. A good way to follow project status

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Easy of use, clearly GUI, high availability

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Nothing to dislike for the moment on this product

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Tracking tasks

  ### 47. THE Project management software your are looking for

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric B. | Directeur Technique, BIM + VDC, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

All centralized information at the same place, using easy to learn and use features like resource planning and gantt chart.  Implementation and integration is easy because Kantata Team is helping us along the way with very professional individuals.  I use it everyday and couldn't live without it.  I've tryed others like Monday, Asana or Wrike, but none of them can compare with alle the features Kantat has.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The only think I think should improve is having a mobile app.  Accessing the website on a cell phone is not convenient.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Getting to see all projects under my wing and how tasks are distributed among my team member.  I couldn't do it without Kantat's powerful dashboards resource center.

  ### 48. Best currently available PSA

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexander K. | Head of Delivery, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Kantata as an organisation seem genuinely customer focussed and proactive around improving their service and product, so as a partner they are very impressive.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

The interface and speed of updates to the UI/QoL are frustratingly slow The product roadmap is focussed around moving into new areas rather than improving on the baseline product.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Clear view of all resource profiling and resultant revenue. Utilisation and maximising billability.

  ### 49. Kantata Product Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve D. | CFO, Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Kantata provides insights and visibility into the operations of our 700 person services organization.  We are able to share information across our organization that helps us improve efficiencies and financial performance.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

We would like to add confidential compensation information but creating the access rights is a heavy lift.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

It provides data and insights into billable and non-billable hours and how we can improve gross margins.

  ### 50. Professional Services Made Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

As a professional services leader, I appreciate Kantata Professional Services Cloud for its comprehensive suite of features tailored specifically for my organization. At Clutch we support a bredith of clients in government, public and private sectors. From customizable workflows for approvals to robust resource management capabilities for daily operations (team builder yay!), Kantata is easy to use and streamlines our operations, provides real-time visibility into project status and financial performance, and fosters collaboration. Its integration with existing systems and scalability make it an invaluable tool for optimizing our processes and delivering exceptional service. We are excited to build out all our functionality and continue to support our clients with excellence.

**What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?**

Our only challenge currently is the light project management features.  We understand this is not a full project management system and we can scale into integration those workflows.  It meets our basic needs but would love to see additional features added for different revenue recognition and contract types.

**What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?**

Using Kantata has helped our organization streamline manual processes and gain better transparency to overall financial performance.  As we grow our features in the system we will start gaining more insights into solution verticals and how we can grow our business based on the skills and stregthen of our resources.


## Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Discussions
  - [Can I invite clients into my project? What does that cost?](https://www.g2.com/discussions/2145-adding-clients-to-projects) - 1 comment, 4 upvotes
  - [What is the best way to make schedules?](https://www.g2.com/discussions/36504-what-is-the-best-way-to-make-schedules) - 1 comment, 1 upvote
  - [can you get email notifications when an invoice is paid on a project?](https://www.g2.com/discussions/can-you-get-email-notifications-when-an-invoice-is-paid-on-a-project) - 1 comment, 1 upvote
  - [Does Mavenlink have an integration platform?](https://www.g2.com/discussions/does-mavenlink-have-an-integration-platform) - 2 comments, 1 upvote
  - [Why is Mavenlink a leader in more than one G2 Crowd category.](https://www.g2.com/discussions/why-is-mavenlink-a-leader-in-more-than-one-g2-crowd-category) - 1 comment, 1 upvote

- [View Kantata Professional Services Automation (formerly Mavenlink+ Kimble) pricing details and edition comparison](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews?page=4&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-06+18%3A24%3A00+-0500&secure%5Bsession_id%5D=5b7e23a6-95ec-4aad-89d2-c70b7ace9328&secure%5Btoken%5D=3171997b70773b7f77a257f726625f688f3b0e3f41db9fd4f57f7523cd233861&format=llm_user)
## Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Integrations
  - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
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  - [Databricks](https://www.g2.com/products/databricks/reviews)
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  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
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  - [Slack](https://www.g2.com/products/slack/reviews)
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  - [Ziflow](https://www.g2.com/products/ziflow/reviews)

## Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Features
**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Mass Updates
- Drag & Drop
- Recurring Tasks
- Real-Time Updates

**Planning**
- Resource Definiton
- Capacity
- Scheduling
- Real-Time Data

**Customer Management**
- Customer Profiles
- Sales
- Marketing
- Client Portal

**Automation**
- Workflows
- Customization
- Data repository

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Critical Path
- Time & Expense
- Methodologies
- Project Time Tracking
- Bug Tracking
- Milestone Tracking
- Task Progress Tracking
- Activity Tracking
- Project Tracking
- Status Tracking
- Progress Tracking
- Agile Methodologies
- Sprint Planning
- Project Planning
- Release Planning
- Multiple Projects
- Multi-Department/Project
- Customizable Templates
- Project Templates
- Gantt/Timeline View
- Percent-Complete Tracking
- Reporting/Project Tracking
- Goal Setting/Tracking
- Time Tracking
- Traditional Methodologies
- Task Planning

**Optimization**
- Performance
- Forecasting
- Corrections

**Project Management**
- Project Planning
- Project Tracking
- Resource Definition
- Resource Management
- Resource Allocation & Planning
- Progress Tracking
- Project Time Tracking

**Administration**
- Permissions
- Procedures
- Remote Work

**Additional Functionality**
- Calendar Management
- Shop Floor Management
- Performance Management
- Real-Time Monitoring
- KPI Monitoring
- Availability Management
- Third-Party Integration
- Drag & Drop
- Project Management
- Activity Dashboard
- Recommendations
- Collaboration Tools
- Equipment Management
- Task Management
- Gantt/Timeline View
- Progress Tracking
- Alerts/Notifications
- "What If" Scenarios
- AI Copilot
- For Manufacturers
- Real-Time Reporting
- Mobile Access
- Cost Management
- Scenario Planning
- Historical Database
- Inventory Control
- Reporting/Analytics
- Generative AI
- Time Tracking
- Resource Management
- Predictive Analytics
- Resource Allocation & Planning
- Projections
- Prioritization
- Search/Filter
- Timesheet Management
- Workflow Management
- Skills Tracking
- Utilization Reporting
- Approval Process Control
- Access Controls/Permissions
- Third-Party Integrations
- Reporting & Statistics
- Customizable Reports
- Commenting/Notes
- API
- Project Planning
- Assignment Management
- Customizable Fields
- Multiple Projects
- Time & Expense Tracking
- Resource Request
- Data Import/Export
- Reporting/Project Tracking
- Capacity Management
- Real-Time Notifications
- Real-Time Updates
- Project Templates
- Document Management
- Workflow Automation

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling
- Task Scheduling
- Project Planning/Scheduling

**Accounting**
- Revenue Recognition
- Invoice Management
- Payments
- Project Accounting
- Budget Tracking
- Time & Expense Tracking
- Activity Tracking
- Billable Items Tracking
- Document Management
- Multiple Projects

**Project management**
- Task Prioritization
- Dependencies
- Planning
- Views
- Scheduling
- Critical Path
- Dashboards

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Dashboards
- Activity Dashboard

**Portfolio Management**
- Portfolio Definition
- Portfolio Performance
- Risk
- Portfolio Mix

**Workload**
- Resource Allocation
- Workspace
- Configuration
- Insights

**Analytics**
- Forecasting
- Reporting
- KPIs
- Real-Time Reporting

**Communication & Collaboration**
- Communication Channels
- Document Management
- Collaboration

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Administration**
- Standard Integrations
- Workflow
- Access Management
- Email Management
- Workflow Management
- Task Management
- Portfolio Management
- Calendar Management
- Timesheet Management
- Accounting Integration
- Third-Party Integrations

**Cost Management**
- Project Budgeting
- Time & Expense
- Profitability

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- File Transfer

**Additional Functionality**
- Backlog Management
- API
- Retrospectives Management
- Task Management
- Access Controls/Permissions
- Supports Scrum
- Team Management
- Kanban Board
- Request Management
- Commenting/Notes
- Charting
- @mentions
- Planning Tools
- Projections
- Collaboration Tools
- Calendar Management
- Email Management
- Project Workflow
- Deadline Management
- Role-Based Permissions
- Alerts/Notifications
- Reporting & Statistics
- Customizable Fields
- AI Copilot
- Resource Management
- Workflow Management
- Template Management
- Negative Feedback Management
- Data Import/Export
- File Management
- Assignment Management
- Progress Reports
- Budget Management
- Real-Time Reporting
- Real-Time Notifications
- Requirements Management
- Search/Filter
- Issue Management
- Document Management
- Release Management
- For IT Project Management
- Product Roadmapping
- Change Management
- Mobile App
- Portfolio Management
- Testing/QA Management
- Billing & Invoicing
- Risk Management
- Web-based Deployment
- Idea Management
- Client Portal
- File Sharing
- Version Control
- Availability Management
- Productivity Analysis
- Multi-Channel Communication
- Forecasting
- Key Performance Indicators
- Remote Support
- Predictive Analytics
- Tagging
- Feedback Management
- User Management
- Network Diagram
- Project Management
- Document Storage
- Visualization
- Customizable Reports
- Time Clock
- Reminders
- Daily Reports
- Configurable Workflow
- Roadmapping
- Iteration Management
- Timeline Management
- KPI Monitoring
- For Small Businesses
- Chat/Messaging
- Messaging

**Platform**
- APIs
- Internationalization
- Performance and Reliability
- Mobile
- Offline Access

**Integration**
- Front Office
- Back Office
- External data

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Proposal Generation
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Artificial Intelligence - Professional Services Automation**
- Predictive Forecasting
- Smart task suggestions
- Automated workflows

**Agentic AI - Work Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Professional Services Automation**
- Adaptive Learning
- Proactive Assistance

**Additional Functionality**
- Activity Dashboard
- Gantt/Timeline View
- Quotes/Estimates
- Collaboration Tools
- Customizable Fields
- CRM
- AI Copilot
- Customizable Reports
- Performance Metrics
- Access Controls/Permissions
- Billing & Invoicing
- Approval Process Control
- Reporting & Statistics
- Project Templates
- Task Scheduling
- Real-Time Data
- Document Storage
- Drag & Drop

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