Harika K.
HK
Harika K.
Talent Partner
Enterprise (> 1000 emp.)
"Every matter.. matters a lot"
5/5
What do you like best about Mattermost?

Unified communications and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Limited emojis and slack was good for that Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Does what it does well but needs to be modernized"
2.5/5
What do you like best about Mattermost?

I liked Mattermost because it was straightforward and was a decent messaging tool. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Integration list was very slim and seemed unstable at times. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
UA
Verified User in Aviation & Aerospace
Enterprise (> 1000 emp.)
"Better Apps out there"
3.5/5
What do you like best about Mattermost?

I like the ability to do multiple channels Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

I find it hard to find channels and join them easily Review collected by and hosted on G2.com.

LI
Lakshmi I.
Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Best platform for professional communication"
4.5/5
What do you like best about Mattermost?

Mattermost is the best platform where we can arrange meetings and communicate with team members. Also, it's providing different features like channels, file sharing, screen sharing, etc. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Sometimes I am facing issues with voice while I am on the call. The other person is not able to listen to my voice, and we have to stop metting in the middle; that needs to be solved. Review collected by and hosted on G2.com.

Allan Francisco J.
AJ
Allan Francisco J.
Senior Human Resources Officer
Mid-Market (51-1000 emp.)
"No-frills freemium communication app"
4/5
What do you like best about Mattermost?

Free version works like a charm. It has all the necessary features. It is very similar to Slack. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

As a Slack user before, it lacks the integration with other 3rd party application. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Solid Collaboration Platform, but Lacks Some Polish and Marketing!"
4/5
What do you like best about Mattermost?

What I like best about Mattermost is its flexibility and customization. It’s open-source, which means we can tailor it to fit our team’s specific needs, unlike other platforms. It also integrates well with a lot of third-party tools we already use, so it fits right into our workflow. The user interface is clean and easy to navigate, and I appreciate that it supports multiple channels for organizing conversations and projects. Plus, it offers solid privacy and security options, which are important for our team. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

One downside of Mattermost is that it can sometimes feel less polished compared to other collaboration tools. There are occasional bugs. Also, the search functionality could be better; it’s not always easy to find older messages or files. While the customization is great, it does require more technical knowledge to set up and maintain, which can be a hassle for smaller teams without dedicated IT support. Review collected by and hosted on G2.com.

Hristo E.
HE
Hristo E.
Product Manager
Mid-Market (51-1000 emp.)
"Good instant messaging application, We are yet to integrate it with Bitbucket to monitor our work"
4.5/5
What do you like best about Mattermost?

Instant messaging that keeps your entire history and does not limit you like some other services. This is priceless Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

Ease of implementation can be improved as currently, one needs to remember the server name in order to download and use the app on a new device Review collected by and hosted on G2.com.

AP
Ankur P.
Technology Analyst
Enterprise (> 1000 emp.)
"Secure, Open-Source alternative for Team colloboration"
5/5
What do you like best about Mattermost?

I like Mattermost for its open-source nature, secure messaging and customizable integrations. It offers self-hosting options, rich collaboration features and seamless team communications, espically for organizations prioritizing privacy. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

I dislike Mattermost for its steeper learning curve and ocasionally inconsistent user interface. It can be resource-intensive and its mobile app expirence isn't smooth compared to other messaging platform. Review collected by and hosted on G2.com.

PS
Prisha S.
Enterprise (> 1000 emp.)
"Good for within team communication"
4.5/5
What do you like best about Mattermost?

I think Mattermost also has a great UI/UX Design, since new users can easily navigate this tool. It's a very convenient tool to use to chat within teams at work, the best part for me though would be how I can download and access it from my personal phone too- something not a lot of chatting services offer if they are linked to the organisations VPN. Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

On my phone because I close the app, its okay or else it eats up a lot of my battery on my laptop. Additionally, I think external applications like teams- they allow you to upload files easily- contradict on Mattermost you have to physically copy and paste the link to attack a file which can be a hassle Review collected by and hosted on G2.com.

SS
shoyeb s.
Soc manager
Enterprise (> 1000 emp.)
"Mattermost is having user friendly interface, provide efficient communication through channel"
3.5/5
What do you like best about Mattermost?

file sharing , search functionality , custmizable notification features are also good Review collected by and hosted on G2.com.

What do you dislike about Mattermost?

i find the interface less smooth compared to other platforms like Slack, and mobile app performance occasionally lag. Review collected by and hosted on G2.com.