--- title: Mattermost Reviews meta_title: 'Mattermost Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 369 reviews by the users' company size, role or industry to find out how Mattermost works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 369 scale: '5' date_modified: '2026-07-31' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Mattermost Reviews **Vendor:** Mattermost **Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) **Average Rating:** 4.3/5.0 **Total Reviews:** 369 ## About Mattermost Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com. ## Mattermost Pros & Cons **What users like:** - Users appreciate the **ease of use** of Mattermost, facilitating quick communication and seamless team coordination. (15 reviews) - Users love the **ease of use and versatility** of Mattermost, making internal communication seamless and efficient. (14 reviews) - Users appreciate the **seamless integrations** in Mattermost, enhancing team coordination and streamlining communication with various tools. (11 reviews) - Users value the **strong security and data ownership** provided by Mattermost, ensuring privacy and compliance in their communications. (10 reviews) - Users value the **effective team collaboration** provided by Mattermost through its organized channels and seamless integrations. (10 reviews) - User Interface (9 reviews) - Users value the **flexibility and customization** of Mattermost, allowing tailored solutions for their team's unique needs. (8 reviews) - Users value the **seamless communication** provided by Mattermost, enhancing team collaboration and privacy in their workflows. (7 reviews) - Users appreciate the **seamless organization** of communication in Mattermost, enhancing team collaboration and productivity daily. (7 reviews) - Automations (6 reviews) **What users dislike:** - Users find the **interface not intuitive** , leading to a steeper learning curve and occasional inconsistency in usability. (8 reviews) - Users experience notable **performance issues** with Mattermost, including laggy mobile use, unreliable notifications, and subpar search functionality. (8 reviews) - Users struggle with **integration issues** , finding setup complicated and requiring technical knowledge, impacting overall usability. (7 reviews) - Users face a **steep learning curve** with Mattermost, complicating setup and leading to interface inconsistencies. (7 reviews) - Users find **missing features** like easy chat deletion and more intuitive UI detract from the overall Mattermost experience. (6 reviews) - Software Glitches (6 reviews) - Update Issues (6 reviews) - Users experience **app issues** with Mattermost, facing lag, inconsistent interfaces, and problems during voice calls. (5 reviews) - Complexity (5 reviews) - Slow Loading (5 reviews) ## Mattermost Discussions - [How can I reply to a single question within paragraph ?](https://www.g2.com/discussions/how-can-i-reply-to-a-single-question-within-paragraph) - 1 comment, 1 upvote - [Why the Mobile Application is not the Mark ?](https://www.g2.com/discussions/32388-why-the-mobile-application-is-not-the-mark) - 1 comment, 1 upvote - [when are you going to improve its UI?](https://www.g2.com/discussions/when-are-you-going-to-improve-its-ui) - 2 comments, 1 upvote - [What is Mattermost used for?](https://www.g2.com/discussions/mattermost-what-is-mattermost-used-for) - 2 comments - [Is Slack a Mattermost?](https://www.g2.com/discussions/is-slack-a-mattermost) - 2 comments - [View Mattermost pricing details and edition comparison](https://www.g2.com/products/mattermost/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+13%3A56%3A39+-0500&secure%5Bsession_id%5D=74eb2cb8-1630-4a5e-81cd-566adab34d13&secure%5Btoken%5D=1e4c9ef5d768d765f046f70088917422ae1fb5dd45129530309f75e85422f2ec&format=llm_user) ## Mattermost Integrations - [Jira](https://www.g2.com/products/jira/reviews) - [Zabbix](https://www.g2.com/products/zabbix/reviews) ## Mattermost Features **Business Instant Messaging** - File Sharing - Notifications - Search **Setup** - Activities - Flows - Dependencies - Notifications **Communication** - Wiki Documentation - Community Forum - Customer Ideation **Business Instant Messaging ** - Audio Conferencing - Video Conferencing **Management** - Updates - Audit Trail - Integration **Planning** - Work Capacity - Task Ranking - Kanban Board - Custom Workflows - Release Forecasting **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Generative AI** - AI Text Generation **Workflow Management** - Time Tracking - Progress Monitoring - Budgeting - Team Scorecard **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction ## Top Mattermost Alternatives - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,489 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,631 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) - 4.2/5.0 (348 reviews)