Rosa L.
RL
Rosa L.
Copywriter
Information Services
Enterprise (> 1000 emp.)
"Effortless Recognition and Positive Vibes All Around"
5/5
What do you like best about Matter?

I like that it gives people a low-pressure way to acknowledge good work without making it weird. Having a space where people can share positive feedback helps balance out all the critique that comes with the job. I've used the rewards feature as a way to treat myself after finishing a big project. It also helps that it's quick. I can send something between drafts without it eating into my actual work time. The variety of card designs is a nice touch because you can pick something that matches the vibe of your message. Review collected by and hosted on G2.com.

What do you dislike about Matter?

No complaints. Really enjoying everything so far. Review collected by and hosted on G2.com.

Amanda T.
AT
Amanda T.
Research Associate
Information Services
Enterprise (> 1000 emp.)
"Effortless Recognition and Seamless Team Collaboration"
5/5
What do you like best about Matter?

Matter helps our team acknowledge the incremental progress that often goes unnoticed in research work. I like how easy the awards feature is to use for marking milestones. It takes maybe 30 seconds to send a kudos card, and the templates are flexible enough that you can make them specific. The fact that everything lives in one place means I'm not trying to remember to send an email or post something on our team channel later. Review collected by and hosted on G2.com.

What do you dislike about Matter?

No complaints so far. Everything has been easy to use and find when I need it. Review collected by and hosted on G2.com.

Emily  T.
ET
Emily T.
Junior Operations Manager
Enterprise (> 1000 emp.)
"Matter Makes Recognition Effortless and Meaningful"
5/5
What do you like best about Matter?

Feedback Friday is the feature I didn't know I needed. Every week I get a prompt to recognize someone, and it helps me pause and reflect on who contributed. Without that nudge I'd probably let it slip in the chaos of daily tasks. Writing a personalized message takes less than a minute, and the card designs fit a range of different tones depending on what you want to say. Very helpful and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Matter?

All good. Easy to implement and the support so far has been excellent. Review collected by and hosted on G2.com.

Kevin C.
KC
Kevin C.
Junior Operations Manager
Information Services
Enterprise (> 1000 emp.)
"The Ultimate Platform for Meaningful Employee Recognition"
5/5
What do you like best about Matter?

The card designs cover a lot of different situations, so there's always one that fits. But what really makes it work is that people write genuine, specific messages. The platform encourages you to actually say something meaningful rather than just clicking send on a generic template. That personal touch is what makes recognition land. The rewards added are excellent and the platform is really easy to use. I’ve seen a huge difference in motivation and support. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Can't think of anything, it’s the best all-in-one platform for employee recognition that I’ve used. Review collected by and hosted on G2.com.

Abigail D.
AD
Abigail D.
Junior Operations Manager
Information Services
Enterprise (> 1000 emp.)
"Effortless Team Recognition and Insightful Participation Tracking"
5/5
What do you like best about Matter?

Matter takes the guesswork out of recognition. My team uses it to thank each other, which shows me what they value without me having to ask directly. I can see participation rates and who's getting recognized, which tells me about team dynamics I might miss otherwise. The Feedback Friday reminders are useful because otherwise recognition falls off my list when operations gets hectic. Review collected by and hosted on G2.com.

What do you dislike about Matter?

Very beneficial, easy to use, and great combined tools. No complaints at all. Review collected by and hosted on G2.com.

Sanya K.
SK
Sanya K.
UI Developer
Information Services
Enterprise (> 1000 emp.)
"Effortless Setup and Meaningful Recognition Boost Office Morale"
5/5
What do you like best about Matter?

The setup was easy and I figured it out quickly. The customizable cards are actually well designed, which I didn't expect. The coins concept makes sense because it seems to encourage regular participation. Gift card redemption is straightforward, and the rewards options are excellent. Sending recognition with Matter is quick and easy and has really improved my connections and relationships within the office. Review collected by and hosted on G2.com.

What do you dislike about Matter?

It was easy to implement and has been helpful for moral. No issues to share at this time. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Helpful, easy to navigate."
5/5
What do you like best about Matter?

Matter brings colleagues together and allows everyone to stay up to date with what is going on within the workplace. Review collected by and hosted on G2.com.

What do you dislike about Matter?

I cannot think of any dislikes at this time. Review collected by and hosted on G2.com.

Emma T.
ET
Emma T.
Customer Success Representative
Information Services
Enterprise (> 1000 emp.)
"Effortless Recognition Made Fun and Easy"
5/5
What do you like best about Matter?

Matter is very straightforward. We needed something to help with recognition across accounts and this does the job without being complicated, and as a bonus it’s fun too. The awards are useful when someone hits a big milestone or renewal. I use it at least once or twice a week to send kudos when I notice someone handling something well. It doesn't get in the way of actual work, it is more like a great addition. Review collected by and hosted on G2.com.

What do you dislike about Matter?

No complaints actually. The platform has been really easy to use and helpful for me. Review collected by and hosted on G2.com.

SR
Sunita R.
Backend Developer
Information Services
Enterprise (> 1000 emp.)
"Effortless Recognition and Team Connection with Matter"
5/5
What do you like best about Matter?

Matter makes it easy to recognize contributions without pulling people into meetings or interrupting their day. I work in systems and infrastructure, which means a lot of what I do isn’t visible to the rest of the company. But since we started using Matter, I’ve received recognition in Slack about my work performance. It’s really helped make my work feel more connected to the team.Recognition is much easier with the templates. Awards are also a great feature! Review collected by and hosted on G2.com.

What do you dislike about Matter?

Really easy to use and supportive. I’ve found all of the resources to be helpful and simple to implement. Nothing to dislike. Review collected by and hosted on G2.com.

David A.
DA
David A.
Technical Support Specialist
Information Services
Enterprise (> 1000 emp.)
"Matter Makes Employee Recognition Effortless and Uplifting"
5/5
What do you like best about Matter?

There’s something grounding about Matter. Even when you’re dealing with nonstop tickets or working odd hours, the small moments of appreciation help you stay part of the team. The tool itself is clean and doesn’t get in the way. It really helps connect us better and make our days a little happier with each message received. I really like all of the options it has, templates, and especially the rewards! Highly recommend if you are looking for a tool for employee recognition. Review collected by and hosted on G2.com.

What do you dislike about Matter?

It’s easy to use, works right into the software I am already using, and has been very easy to implement. No issues Review collected by and hosted on G2.com.