--- title: Matter Reviews meta_title: 'Matter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1190 reviews by the users' company size, role or industry to find out how Matter works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1190 scale: '5' date_modified: '2026-08-12' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Matter Reviews **Vendor:** Matter **Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,190 ## About Matter Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby’s, and many more! ✅ Free 14-Day Trial – Full access to all features, no credit card required ✅ 2-Minute Setup – Start building culture instantly ✅ Free Forever Plan – Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams — all where work happens. What you can do with Matter: 🎉 Recognition: Celebrate wins together with peer-to-peer kudos recognition tied to your company values. Create a recognition habit with Feedback Friday™ — automatic engagement reminders that gamify recognition and encourage participation. 🎁 Rewards: 5,500+ reward options across 200+ countries. Turn recognition into rewards people love — gift cards, premium gifts, donations, prepaid cards, monetary options, and more! Create your own rewards store with custom company-branded rewards. Whether it’s an extra day off, an exclusive t-shirt, or a unique perk, offer rewards that match your culture. 📋 Surveys: Collect continuous feedback and insights with pulse surveys, eNPS, custom employee surveys, and automated onboarding surveys, all delivered natively inside Microsoft Teams (and via email). Boost response rates by up to 10x with seamless delivery and built-in rewards. 🏆 Challenges & Incentives: Drive action with customizable challenges and incentives that align with your goals, reinforce company culture, and reward behaviors that move people forward. 🥳 Celebrations & Milestones: Never miss a birthday or work anniversary with automated celebrations and reward delivery — strengthening team connection and culture for every special moment and service milestone. 📊 Analytics & Reporting: Access real-time dashboards, exportable data reports, manager-level insights, advanced filtering across groups (e.g., departments) and segments, and fully custom reporting to understand and improve engagement across your organization. ⚙️ Integrations: Matter integrates natively with Slack, Microsoft Teams, and 200+ HRIS systems for turn-key integration and data import. API access for all your reporting, accounting, and billing requirements. What companies are saying about Matter: - “Our company’s culture & morale changed overnight! In under 2 months, we’ve had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used.” — Jeff Hagel, President - “I love how easy it is for employees to recognize each other with kudos. Matter has boosted morale, increased employee engagement, and it’s now a strong presence in our company culture.” — Michael Margolese, Senior Human Resources Manager - “Matter helps our employees feel more valued, rewarded, and recognized. It’s a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily.” — Taylor Rapp, Director of People & Culture ## Matter Pros & Cons **What users like:** - Users appreciate the **ease of recognizing progress** with Matter, allowing for quick and meaningful acknowledgment of achievements. (343 reviews) - Users appreciate the **easy templates and quick kudos messages** from Matter, enhancing team morale and simplifying recognition. (303 reviews) - Users love the **peer recognition** feature of Matter, fostering connection and uplifting teamwork across distances. (232 reviews) - Users appreciate that Matter promotes **accessible employee recognition** , fostering peer appreciation and strengthening team culture. (225 reviews) - Users find Matter to be **incredibly helpful** , facilitating easy acknowledgment of milestones and strengthening team connections. (218 reviews) - Users love the **employee recognition features** of Matter, fostering team appreciation and celebrating individual contributions effectively. (207 reviews) - Users appreciate the **ease of use** of Matter, facilitating seamless feedback and engagement within teams. (205 reviews) - Team Recognition (172 reviews) - Colleague Appreciation (158 reviews) - Rewards (150 reviews) **What users dislike:** - Users note a **lack of customization** options, wishing for more flexibility in features and templates. (38 reviews) - Users find the **limited options** for customization and rewards frustrating for larger teams and different countries. (37 reviews) - Users find the **excessive notifications** overwhelming, though they can be adjusted or disabled for a better experience. (34 reviews) - Users find the **annoying distractions** from Matter's notifications to be overwhelming and often forget to engage with feedback. (23 reviews) - Users express a desire for **increased coin availability** and a clearer understanding of the coin system. (23 reviews) - Limited Points (22 reviews) - Feedback Issues (15 reviews) - Notification Issues (15 reviews) - Not Intuitive (15 reviews) - Expensive (14 reviews) ## Matter Reviews ### 1. Engaging Gamified Experience, But Hindered by Notification Overload **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** Gamified platform - it's fun to use, and the missions motivate us to want to give more feedback Easy to implement - we had no difficulty integrating with our MS Teams **What do you dislike about Matter?** Excessive notifications – The bot floods the team with feedback requests,creating unnecessary noise in Teams. Confusing configuration – The settings to adjust this are unclear **What problems is Matter solving and how is that benefiting you?** In our daily routine, the team rarely stops to recognize each other. We have a sprint retrospective session that includes space for this, but it always feels very generic—usually just one general piece of feedback for the whole team. My colleagues and I missed receiving direct, day-to-day recognition for our work. That’s why we tested Matter, which was really helpful in making us pause—especially at the end of the week—to give feedback and kudos to one another. The gamification aspect also motivated us to do this more consistently and made it fun. While it was effective for addressing our needs, we faced issues configuring the bot. Whenever someone failed to complete missions or give kudos to colleagues, it would send excessive notifications in our Teams channel—tagging people directly, which became uncomfortable. What started as a lighthearted practice turned frustrating due to notification overload and invasive alerts cluttering our feed. Eventually, we stopped using the tool altogether. **Official Response from Sam Lepak:** > Thanks for the feedback. Notification control is fully available at the admin or user level. We provide several resources for onboarding such as video guides, rollout guides, setup calls, etc. Appreciate you being a customer of Matter. 💜 ### 2. Fairly streamlined integration **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Matter?** It's a fun way to recognize team members on a companywide broadcast **What do you dislike about Matter?** Need to have a setting to integrate company holidays so it doesn't bother everyone in the company on a Friday! **What problems is Matter solving and how is that benefiting you?** Companywide recognition. There's no financial benefit, but it's nice to have recognition I guess **Official Response from Sam Lepak:** > Thanks for the feedback. Admins have full control over Feedback Friday notifications. Appreciate you being a customer of Matter. 💜 ### 3. Neutral about Matter **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Matter?** I like that it encourages giving kudos -- **What do you dislike about Matter?** Gifs + wording in the automated messages **What problems is Matter solving and how is that benefiting you?** We don't have a system in place for encouraging engagement and highlighting our colleague's great work. Matter was an attempt to do this **Official Response from Sam Lepak:** > Thanks for the feedback. Admins have full control over Feedback Friday notifications. Also, you are able to disable these notification reminders at a user level. If you have specific feedback, you can email to us at hello@matterapp.com ### 4. A fun way to connect with coworkers **Rating:** 3.0/5.0 stars **Reviewed by:** Mark K. | Test Automation Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** The ability to publicly or privately celebrate my coworkers accomplishments **What do you dislike about Matter?** The default amount of notifications. An opt in /opt out option would be great from the beginning. **What problems is Matter solving and how is that benefiting you?** N/A **Official Response from Sam Lepak:** > Thanks for the feedback, Mark. Notification control is fully available at the admin or user level. The majority of our notifications come with an opt-out option right in the notification. Appreciate you being a customer of Matter. 💜 ### 5. Helpful Tool for Team Recognition **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Matter?** Matter makes it easy to give and receive recognition in a remote team environment. The Slack integration is convenient and helps build team morale without disrupting workflows. **What do you dislike about Matter?** The reporting and analytics could be more detailed. It would be helpful to have more insights into usage trends and team engagement over time. **What problems is Matter solving and how is that benefiting you?** Matter helps address the challenge of maintaining team connection and recognition in a remote or hybrid work environment. By making peer appreciation easy and visible, it boosts morale and reinforces a culture of support and acknowledgment, even when working asynchronously. **Official Response from Sam Lepak:** > Thanks for the feedback. Your feedback/request has been passed along to our product team for review. Please note we have a usage graphic for team performance over time inside the analytics dashboard. Additionally, we allow you to download all the raw data analytics for your usage and consumption. If you have a specific usage trend or metric you'd like to see, it's best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a customer of Matter. 💜 ### 6. Good encouragement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Matter?** good encouragement. Easy to use and I love sharing good reviews with co-worker **What do you dislike about Matter?** It is good to provide encouragement and at same time toxic positivity, and getting addicted to validation could be a problem. **What problems is Matter solving and how is that benefiting you?** it helps me let my co workers know about how they are doing. It provides encouragement. **Official Response from Sam Lepak:** > Thanks for the feedback. We understand that people can view recognition as a "glass half-full or hall-full" and do our best to support, and by default error on the optimistic side. Appreciate you being a customer of Matter. 💜 ### 7. Fun App but Not Most Intuitive Interface **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Matter?** The visual elements of Matter are very fun, cute graphics, and I appreciate the intent. **What do you dislike about Matter?** Interface isn't the most intuitive as well. Not sure how to engage beyond very limited functionality **What problems is Matter solving and how is that benefiting you?** It's been a fun team building activity **Official Response from Sam Lepak:** > We'd love to better understand your feedback, as we don't have any integration with wearables. Are you referring to a different Matter app? We'd appreciate any and all additional context sent to hello@matterapp.com ### 8. Encourages kudos to team members but is tedious to do this every week **Rating:** 2.5/5.0 stars **Reviewed by:** Jon R. | Lead Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** I like that it gives a platform to congratulate co-workers in a semi-public place. Also that the points are actually valuable. **What do you dislike about Matter?** I don't like that I get notifications every week to do it, and everyone tends to send points to the same people. **What problems is Matter solving and how is that benefiting you?** Makes individual contributors feel noticed and appreciated **Official Response from Sam Lepak:** > Thanks for the feedback, Jon. Admins have full control over Feedback Friday notifications. Also, you are able to disable these notification reminders at a user level. We also have a coin monitoring setting controlling how many coins a user can give to another user within a specific time period. Would that help? Appreciate you being a customer of Matter. 💜 ### 9. I think it’s a cool incentive but I don’t quite understand it **Rating:** 3.0/5.0 stars **Reviewed by:** Alyssa B. | RBT, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** Receiving gift cards at the end of the year. **What do you dislike about Matter?** I don't understand how it works. I typically just receive feedback and don't give it **What problems is Matter solving and how is that benefiting you?** It's creating more incentive and benefits within my company. I don't really like my company but I enjoy receiving gift cards **Official Response from Sam Lepak:** > Thanks for the feedback, Alyssa! We'd recommend watching our video guides on how to use Matter. There is a simple 2-minute training video on how to use it. Hope this helps! Appreciate you being a customer of Matter. 💜 ### 10. Great way to give feedback and keep moral high. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Matter?** nice way to give little shout outs and puts money behind nice things being said to others within the organization. Fosters thoughtful comments to those that may not have recieved them otherwise across teams. **What do you dislike about Matter?** Could be "gamed" to give feedback or "incentives" to people at times but like any human endevour someone will always think of a way to game the system to their advantage. **What problems is Matter solving and how is that benefiting you?** Helps with cross team/market recognition, good way to give shoutouts **Official Response from Sam Lepak:** > Thanks for the feedback. Matter admins have the ability to add a Coin Monitoring setting that limits how many coins a user can give to another team member within a specific time range. Hope this helps! Appreciate you being a customer of Matter. 💜 ### 11. It hasn't impacted me much **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** It is nice to acknowledge everyone, but we always did that before Matter. **What do you dislike about Matter?** People who have been her for shorter periods of time that I have are getting anniversary kudos. Too bad there isn't a way to acknowledge people who have been her much longer. **What problems is Matter solving and how is that benefiting you?** It has taken some of the responsibility away from other office staff to keep up with birthdays, etc. **Official Response from Sam Lepak:** > Thanks for the feedback. You can adjust work anniversary celebrations based on the year of service. For example, ot milestone years admins can give out more coins. Appreciate you being a customer of Matter. 💜 ### 12. Works as advertised **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** I like the positive atmosphere that Matter promotes. That is very important in a business setting, specifically when working with a team. **What do you dislike about Matter?** Matter seems fairly limited in what it can do, but for what it does do, it's great. **What problems is Matter solving and how is that benefiting you?** I work for a company that really emphasizes team synergy. Using Matter is another great way to contribute to a team-building atmosphere. **Official Response from Sam Lepak:** > Thanks for the feedback. Is there anything specific that you believe we are limited in? Best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a customer of Matter. 💜 ### 13. Embracing Growth Through Matter: Turning Frustrations into Meaningful Feedback and Fun Reward **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Matter?** What I appreciate about Matter is that it creates a dedicated space and provides reminders to give feedback and kudos to teammates. Feedback is crucial for performance, yet it's often only given during really good or really bad times. I like that Matter prompts me to do it regularly, even on weeks when I have to dig deep to offer meaningful feedback. The gamified aspect is fun, and the idea of earning points to cash in is a great concept **What do you dislike about Matter?** What I initially disliked about Matter has become an opportunity for growth. There were weeks when I felt, 'Ugh, I have to do this, but I have nothing to say—it feels so phony.' However, this process has helped me develop a habit of giving meaningful feedback and kudos. It’s pushed me to dig deep and provide thoughtful insights. I do get frustrated when my teammates don’t approach it the same way, especially when reactions, rather than the content itself, seem to drive the value in the system. For example, a co-worker might say something surface-level or funny, and it gets a lot of likes, which then gets flagged as valuable feedback. Another thing that discourages me is the coin conversion—it feels like it will take forever to cash in on any rewards. **What problems is Matter solving and how is that benefiting you?** I'm not sure **Official Response from Sam Lepak:** > Thanks for the feedback. Coin allowances are determined by the Matter Admins, typically to align with the company budget. Recommend reaching out to them to get more coins! Appreciate you being a customer of Matter. 💜 ### 14. Great slack integration **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Matter?** reminders and encouragement to give praise to colleagues **What do you dislike about Matter?** there are too many options for the type of praise **What problems is Matter solving and how is that benefiting you?** it is good to use to track people's praise from colleagues and use in 1-2-1 **Official Response from Sam Lepak:** > Thanks for the feedback. We'd love to learn more what you mean by "too many options for the type of praise". Are you referring to kudos types? If so, this is completely configurable in the Web Dashboard settings. We give you 10 templates by default (which you can remove). Appreciate you being a customer of Matter. 💜 ### 15. easy to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Matter?** Very good, very easy to use, and I like the feature design **What do you dislike about Matter?** maybe too much notification, need to reduce less **What problems is Matter solving and how is that benefiting you?** it's free and help use to do employee recognition **Official Response from Sam Lepak:** > Thanks for the feedback. Notification control is fully available at the admin or user level. The majority of our notifications come with an opt-out option right in the notification. Appreciate you being a customer of Matter. 💜 ### 16. Reviewing Matter **Rating:** 2.5/5.0 stars **Reviewed by:** Celena T. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** - Nice way to give the recognition to your team members - Great options to redeem the points **What do you dislike about Matter?** - Wish there's more points - Sometimes confused with the process **What problems is Matter solving and how is that benefiting you?** Recognizing the achievements **Official Response from Sam Lepak:** > Thanks for the feedback, Celena. We wish you had more coins too! Coin allowances are determined by the Matter Admins, typically to align with the company budget. Recommend reaching out to them to get more coins. Also, we'd recommend watching our video guides on how to use Matter. There is a simple 2-minute training video on how to use it. Hope this all helps! Appreciate you being a customer of Matter. 💜 ### 17. Awesome **Rating:** 3.0/5.0 stars **Reviewed by:** Esteban M. | Full-stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Matter?** The UI & UX is intuitive and is very easy to use **What do you dislike about Matter?** Sometimes it takes a lot to receive my money at least for Ecuador **What problems is Matter solving and how is that benefiting you?** Receive my salary **Official Response from Sam Lepak:** > Thanks for the feedback, Esteban. Coin allowances are determined by the Matter Admins, typically to align with the company budget. Recommend reaching out to them to get more coins! Otherwise, gift cards are instantly delivered, after Admin approval. Appreciate you being a customer of Matter. 💜 ### 18. my first impression **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Matter?** it is great to win prizes and gift to others! **What do you dislike about Matter?** I didnt understand how it worked until recently. The earnings may skew polls and opinions **What problems is Matter solving and how is that benefiting you?** none **Official Response from Sam Lepak:** > Hi there - Thanks for leaving a review. We don't currently offer features such as polls and opinions, so you might be reviewing the wrong software. Happy to discuss this further. Please contact hello@matterapp.com ### 19. Abby Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Matter?** It helps us, as a team, be intentional about building our culture and providing great feedback to eachother. I believe that recognizing accomplishments, both big and small, greatly boost morale. **What do you dislike about Matter?** The only thing I would say is that it is very automated and repeated. At least from what I have seen and how we have been using it, it's the same "feedback friday" every week, which is nice but very repetitive. I think having something different in the mix would make people want to keep participating. It was huge within our team at first, but then people put it to the side. There probably are other aspects of Matter that I just don't realize or we are not using. **What problems is Matter solving and how is that benefiting you?** Making sure that we have a good culture and people are being recognized. **Official Response from Sam Lepak:** > Thanks for the feedback. We plan on adding additional Feedback Friday settings such as more control over notifications, the ability to add more reminders throughout the week, etc. Stay tuned... Additionally, do you use Rewards/coins? We see a much higher engagement with rewards enabled. Best to email us here for more details: hello@matterapp.com Appreciate you being a valued customer of Matter. 💜 ### 20. Don’t know how to redeem matter coins **Rating:** 2.5/5.0 stars **Reviewed by:** Emma R. | Budtender, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Matter?** I like that it gives people a chance to say thanks and appreciate others around them. **What do you dislike about Matter?** It's hard to figure out and I haven't been able to use my matter coins as a result. **What problems is Matter solving and how is that benefiting you?** It's solving the problem where people forget to appreciate others. **Official Response from Sam Lepak:** > Thanks for the feedback. Here’s a quick overview video showing you how to give kudos, redeem your coins for rewards, etc. — https://matterapp.com/video-guides If you have any questions after watching the video, please message us at hello@matterapp.com. Appreciate you being a valued customer of Matter. 💜 ### 21. Great way to make your employees/coworkers feel like they "Matter" **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Matter?** Upsides of Matter is notifying the company of employees' birthdays and work anniversaries. Gift feature of being able to convert coins into gift cards. **What do you dislike about Matter?** Not interactive enough. More of an afterthought. **What problems is Matter solving and how is that benefiting you?** MAtter is keeping me engaged with my coworkers and keeps me present to them. It also allows me to show gratitude as well. **Official Response from Sam Lepak:** > Thanks for the feedback. We have lots of ways for people to interact with Matter - Feedback Friday, kudos, celebrations, surveys, and much more! We'd love to better understand how you belive we could be more interactive! Feel free to share ideas to hello@matterapp.com. We love hearing any and all feedback! ### 22. Alex D. Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Matter?** I'm able to show appreciation to employees **What do you dislike about Matter?** You cannot edit posts after submitting a post **What problems is Matter solving and how is that benefiting you?** Employee moral, ability to acknowledge solid performance **Official Response from Sam Lepak:** > Thanks for the feedback. Unfortunately, after a kudos has been sent, the kudos text is not editable since it's posted as an image message. We'd recommend deleting the entire Slack/Teams message and resending the kudos. Hope this helps! Appreciate you being a valued customer of Matter. 💜 ### 23. A compliment goes a long way **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Matter?** A fun way to share compliments and make someones day better. **What do you dislike about Matter?** I believe that people might be scanning over or ignoring reviews that are not about them. **What problems is Matter solving and how is that benefiting you?** A nice public way to give positive feedback. It increases employee happiness. **Official Response from Sam Lepak:** > Thanks for the feedback! If Matter feels a bit noisy in a channel, then we recommend moving to our Enterprise Grid, which allows you to add Matter to multiple channels. This is common for companies looking to segment Matter by division, department, etc. If you have specific feedback, please message us at hello@matterapp.com. Appreciate you being a Matter customer. 💜 ### 24. Matter Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Matter?** It is simple to use. I love the Slack integration. **What do you dislike about Matter?** Too many annoying memes and notifications. **What problems is Matter solving and how is that benefiting you?** It allows our team to easily recognize and reward one another. **Official Response from Sam Lepak:** > Thanks for the feedback. Admins have full control over Feedback Friday notifications. You are able to disable these notifications at a user level too. Appreciate you being a valued customer of Matter. 💜 ### 25. Matter review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Matter?** Content is helpful and user interface is relatively simple. **What do you dislike about Matter?** Sometimes difficult to separate important information **What problems is Matter solving and how is that benefiting you?** allows employees to provide peer recognition. **Official Response from Sam Lepak:** > Thanks for the feedback. Can you please share a bit more context about your feedback? Best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a customer of Matter. 💜 ## Matter Discussions - [FAQ: What workspace members am I charged for?](https://www.g2.com/discussions/faq-what-workspace-members-am-i-charged-for) - 1 upvote - [FAQ: Do you offer discounts for non-profits and educational institutions?](https://www.g2.com/discussions/faq-do-you-offer-discounts-for-non-profits-and-educational-institutions) - 1 upvote - [FAQ: How does pricing work?](https://www.g2.com/discussions/faq-how-does-pricing-work) - 1 upvote - [FAQ: What happens when the free trial is over?](https://www.g2.com/discussions/faq-what-happens-when-the-free-trial-is-over) - 1 upvote - [FAQ: How does the free trial work?](https://www.g2.com/discussions/faq-how-does-the-free-trial-work) - 1 upvote - [View Matter pricing details and edition comparison](https://www.g2.com/products/matter-app/reviews?filters%5Bnps_score%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+14%3A45%3A48+-0500&secure%5Bsession_id%5D=ef4a0773-5c0e-4b2b-b28d-0fb42635cd1a&secure%5Btoken%5D=41ed24c97661aabe54198151e21721e4031623f4aaac5890525beee025c830f7&format=llm_user) ## Matter Integrations - [ADP](https://www.g2.com/products/adp/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Deel HR](https://www.g2.com/products/deel-hr/reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Google Workspace](https://www.g2.com/products/radical-cloud-solutions-google-workspace/reviews) - [Google Workspace](https://www.g2.com/products/google-cloud-google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [Insperity](https://www.g2.com/products/insperity/reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Teams](https://www.g2.com/products/epc-group-microsoft-partner-microsoft-teams/reviews) - [Namely](https://www.g2.com/products/namely/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Office 365](https://www.g2.com/products/office-365-2022-04-06/reviews) - [Okta](https://www.g2.com/products/okta-okta/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Personio](https://www.g2.com/products/personio/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) - [Worklio](https://www.g2.com/products/worklio-worklio/reviews) - [Workzoom](https://www.g2.com/products/workzoom/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zoho Payroll](https://www.g2.com/products/zoho-payroll/reviews) - [zoom](https://www.g2.com/products/zoom-com-zoom/reviews) - [zoom](https://www.g2.com/products/fuullee-zoom/reviews) ## Matter Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics** - Reporting - Dashboard - Performance **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards - Activity Dashboard **Core Features** - Reports - Gamification - Connection - Creative **Generative AI** - AI Text Generation - Generative AI **Core Features - Employee Experience Software** - Communication - Multi-Channel Communication **Agentic AI - Productivity Bots** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making - Third-Party Integrations **Additional Functionality** - Image Editing - Collaboration Tools - Search/Filter - Drag & Drop - Alerts/Notifications - Notes Management - Assignment Management - Task Scheduling - Content Creation - AI Copilot - Reporting & Statistics - Productivity Analysis - Audio Recording - Focus Aid - Presentation Tools - Reminders - Email Management - Prioritization - Task Management - Single Sign On - Secure Data Storage - Generative AI - Office Suite - Database Creation - API - Activity Dashboard - To-Do List - Chat/Messaging - Calendar Management - Tagging - Workflow Management - Progress Tracking - Customizable Templates - Document Management - File Sharing - Data Import/Export - Team Collaboration - Video Content - Productivity Tools - Project Management - Business Process Automation **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Platform Basics** - Reporting & Dashboards - Interoperability **Platform Content** - Process/Workflow Automation - Content Library **Cleaning** - Filtering - Levels of Measurement - Transformation **Additional Features-** - Analytics - Virtual Office - Educational **People Analytics - Employee Experience Software** - Action Plan - Productivity - Individual Development Plans **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates - Customizable Templates **Platform Additional Functionality** - Integrations - Mobility - Employee Engagement - Rewards **Survey Insights** - Reporting & Analytics - Data Exporting - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Interoperability** - Images or Gifs - Integration - Recognition & Rewards **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text - Generative AI **Advanced Features - Employee Experience Software** - Digital Experience Management - Employee Listening **Additional Functionality** - Customizable Branding - Workflow Management - Third-Party Integrations - Document Storage - Surveys & Feedback - Benefits Management - Access Controls/Permissions - Payroll Management - Compensation Plan Modeling - 360 Degree Feedback - Email Templates - Employee Profiles - Attendance Tracking - Real-Time Analytics - Performance Management - AI Copilot - Employee Database - Real-Time Reporting - Turnover Tracking - Document Management - Organizational Charting - Trend Analysis - Employee Management - Talent Management - Employee Self Service - Employee Portal - Employee Onboarding - Compensation Management - Alerts/Notifications - Data Visualization - Performance Appraisal - Task Management - Ad hoc Reporting - Reporting & Statistics - Data Import/Export - Secure Data Storage - Self Service Portal - Feedback Management - Recruitment Management - API - HR Metrics Library - Vacation/Leave Tracking - Succession Planning - Predictive Modeling - Customizable Reports - Applicant Tracking - Training Management - Survey/Poll Management - Leave Tracking **Additional Functionality** - Employee Profiles - Goal Management - eCards - Incentive Management - Gamification - AI/Machine Learning - Leaderboards - Chat/Messaging - Budget Control - Mobile Access - Single Sign On - API - Peer-to-Peer Recognition - Employee Reward Programs - Customizable Templates - Ongoing Performance Tracking - Customizable Branding - Nominations - Recognition Tracking - Social Recognition - Awards Management - Engagement Tracking - Alerts/Notifications - Customizable Reports - Reminders - Rewards Catalog - Manager-to-Employee Recognition - 360 Degree Feedback - Commenting/Notes - Generative AI - AI Copilot - Multi-Language - Reporting/Analytics - Surveys & Feedback **Platform Additional Functionality** - Employee Segmenting - Peer Recognition - Social Feedback Portal - Employee Portal - Surveys & Feedback - Peer-to-Peer Recognition **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building - Negative Feedback Management - Communication Management **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations ## Top Matter Alternatives - [HeyTaco](https://www.g2.com/products/heytaco/reviews) - 4.7/5.0 (718 reviews) - [Nectar](https://www.g2.com/products/nectar/reviews) - 4.7/5.0 (8,543 reviews) - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - 4.7/5.0 (7,214 reviews)