Ryan C.
RC
Ryan C.
Nurse Practitioner
Mid-Market (51-1000 emp.)
"Matrix is a great platform"
4.5/5
What do you like best about MatrixCare Senior Living and Long Term Care?

matrix is easily the most simplistic and best point of care system that they make today it is completely accessible and able to be perfectly utilized throughout the day. Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Senior Living and Long Term Care?

It can be a little outdated at times and difficult to visualize on a Platform Review collected by and hosted on G2.com.

Verified User in Information Services
CI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"An excellent CRM option for the senior living industry!"
5/5
What do you like best about MatrixCare Senior Living and Long Term Care?

Matrixcare considers all aspects of the senior living industry and understands how sales teams function and benefit from a CRM. In my opinion, it is one of the top senior living CRM options available. Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Senior Living and Long Term Care?

On occasion, there are a few extra clicks needed to get to where you want to be in the system. These extra clicks certainly aren't something that should prevent use. The custom report tool is very robust but can be difficult for someone without a data background. However, the pre-built reports are handy for the average user. Review collected by and hosted on G2.com.

Sarah G.
SG
Sarah G.
IT Specialist
"Not thrilled"
3/5
What do you like best about MatrixCare Senior Living and Long Term Care?

It's a comprehensive set of software tools that handles everything from IT ticketing to restaurant management. Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Senior Living and Long Term Care?

It's clunky, and not well organized. Needs more training modules and documentation. Our non-technical staff constantly have trouble using it. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Good System"
4.5/5
What do you like best about MatrixCare Senior Living and Long Term Care?

It's easy to teach to all types of learners. They have good customer support as well. Our NP enjoy the system. Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Senior Living and Long Term Care?

Sometimes it takes a minute to load when you first login. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Enterprise (> 1000 emp.)
"Daily User"
5/5
What do you like best about MatrixCare Senior Living and Long Term Care?

It is user friendly with an organized platform. Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Senior Living and Long Term Care?

The only downside is that it crashes a little too often. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Easy to Use POC system"
4.5/5
What do you like best about MatrixCare Senior Living and Long Term Care?

It is easy to find the information you're looking for without having to go through the whole system Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Senior Living and Long Term Care?

Sometimes it takes a while for the system to load the reports Review collected by and hosted on G2.com.