--- title: Matrix42 FastViewer Reviews meta\_title: 'Matrix42 FastViewer Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 84 reviews by the users' company size, role or industry to find out how Matrix42 FastViewer works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 84 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Matrix42 FastViewer Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Matrix42 FastViewer but has limited features. Are you part of the Matrix42 FastViewer team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Matrix42 FastViewer is a remote support and maintenance solution designed to facilitate seamless remote control of computers and devices, regardless of location. It enables IT teams to troubleshoot issues, perform maintenance tasks, and transfer files efficiently, all while ensuring secure and reliable connections. Key Features and Functionality: - Remote Control: Access and control unattended computers and servers as if on-site, allowing for efficient troubleshooting and maintenance. - Multiple Access Points: Utilize FastViewer through a standalone web-based browser application, a desktop application for Windows and Mac, or an integrated web-based application within Matrix42’s Enterprise Service Management. - File Transfer: Easily transfer individual files and folders or synchronize entire folder structures between devices. - Multi-Monitor Support: Collaborate effectively with support for multiple monitors, enhancing the remote working experience. - Unattended Access: Manage and control devices without the need for an on-site presence, providing flexibility and scalability for IT operations. - Security: Ensure data protection with 256-bit AES encryption, safeguarding all remote sessions and file transfers. Primary Value and User Solutions: FastViewer addresses the growing need for robust remote support tools in an increasingly remote and hybrid work environment. By enabling IT departments to resolve issues remotely, it reduces the need for on-site visits, leading to significant cost and time savings. The solution enhances productivity by accelerating ticket resolution and minimizing downtime, allowing employees to focus on their core tasks without interruptions. Its flexibility and ease of use make it an ideal choice for organizations seeking to centralize IT operations and provide consistent support across various locations. * * * Seller [Matrix42](https://www.g2.com/sellers/matrix42) Discussions [Matrix42 FastViewer Community](https://www.g2.com/products/matrix42-fastviewer/discuss) Solution Type Best-of-Breed Overview by Claudia Gärtner (Marketing & Administration bei FastViewer GmbH) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 14 months [ View More Pricing Information ](https://www.g2.com/products/matrix42-fastviewer/pricing) ## Top-Rated Alternatives [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,152) ](https://www.g2.com/products/teamviewer/reviews) [ ![Zoho Assist](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Assist") Zoho Assist 4.7/5(718) ](https://www.g2.com/products/zoho-assist/reviews) [ ![ScreenConnect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ScreenConnect") ScreenConnect 4.7/5(504) ](https://www.g2.com/products/screenconnect/reviews) [ View All Alternatives ](https://www.g2.com/products/matrix42-fastviewer/competitors/alternatives) ## User Insights Average based on 84 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![CA Sachin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CA Sachin G.") CG CA Sachin G. Associate Consultant Small-Business (50 or fewer emp.) 12/28/2022 "This is a great website to visit" 3.5/5 What do you like best about Matrix42 FastViewer? About the content it has provided with in the site Review collected by and hosted on G2.com. What do you dislike about Matrix42 FastViewer? Format it showed inside the site that should be imporved Review collected by and hosted on G2.com. What problems is Matrix42 FastViewer solving and how is that benefiting you? It is silving the major issue which is being faced by the youth as now Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shivani J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivani J.") SJ Shivani J. Analyst Education Management Small-Business (50 or fewer emp.) 12/4/2022 "Fastviewer for all your administration needs" 5/5 What do you like best about Matrix42 FastViewer? In the IT sector, fastviewer is very helpful for remote access and hotline services Review collected by and hosted on G2.com. What do you dislike about Matrix42 FastViewer? Accessibility is an issue many a times and connectivity can be improved. Review collected by and hosted on G2.com. What problems is Matrix42 FastViewer solving and how is that benefiting you? Helping me improve connectivity and work remotely at my comfort with the help of super light app Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DH Devin H. Account Coordinator Small-Business (50 or fewer emp.) 10/17/2022 "Fastviewer review" 4/5 What do you like best about Matrix42 FastViewer? I used fastviewer for an online meeting between my Saint Louis and Laredo offices. I had no issues; the user interface was friendly. Review collected by and hosted on G2.com. What do you dislike about Matrix42 FastViewer? The connection was not the best. I've had this problem with many online applications that provide the same service. I'm not sure if it is my connection. Review collected by and hosted on G2.com. What problems is Matrix42 FastViewer solving and how is that benefiting you? Communication, planning, problem solving, collaboration Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Elson P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elson P.") EP Elson P. Search Engine Optimization Analyst Mid-Market (51-1000 emp.) 6/30/2022 "Best Desktop sharing software" 4/5 What do you like best about Matrix42 FastViewer? "Powerful, Fast, and Very Cheap!" FastViewer Instant Meeting is the answer for any type of online collaboration, from the online presentation to the team meeting to live assistance, whether it be for online meetings, interactive web conferencing, or online training. Review collected by and hosted on G2.com. What do you dislike about Matrix42 FastViewer? There are currently no drawbacks. but may get better still in the days to come. Review collected by and hosted on G2.com. What problems is Matrix42 FastViewer solving and how is that benefiting you? It was great to have our entire team working on the same piece of software. It was fantastic not to have to utilise numerous pieces of software for various components of our meetings with customers and coworkers. Review collected by and hosted on G2.com. Show More 1/1/2023 Validated ReviewerSource: Organic ![Debasmita D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debasmita D.") DD Debasmita D. Developer Community Manager Mid-Market (51-1000 emp.) 7/21/2022 "Awesome experience" 5/5 What do you like best about Matrix42 FastViewer? FastViewer is a multi-functional platform for online collaboration and remote system maintenance. The software transmits desktop screen content and grants remote control and access to computers. Review collected by and hosted on G2.com. What do you dislike about Matrix42 FastViewer? Nothing I disliked about it as of now. Everything is very fine. Review collected by and hosted on G2.com. What problems is Matrix42 FastViewer solving and how is that benefiting you? 1. 256-bit AES end-to-end encryption. Highly secure data centers 2.The customer portal allows customization, integration & individual solutions 3.Comprehensive conference planner and convenient meeting invitations 4.Selectable server location, own server solution possible 5.Real-time communication, available across platforms from anywhere Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sunny B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny B.") SB Sunny B. Assistant Manager Mid-Market (51-1000 emp.) 4/21/2022 "360 Degree Viewer" 4.5/5 What do you like best about Matrix42 FastViewer? I like to use web conferencing this is best in class. we can conduct meetings and presentations online with a fastviewer. Review collected by and hosted on G2.com. What do you dislike about Matrix42 FastViewer? There is nothing to dislike about this product. It contains all the tools which are needed for the meeting. Review collected by and hosted on G2.com. Recommendations to others considering Matrix42 FastViewer: I strongly recommend to all customers to use the instant meeting tool which gives you real-time video quality and is best in use. Review collected by and hosted on G2.com. What problems is Matrix42 FastViewer solving and how is that benefiting you? I am looking for a mass video conferencing app where I can take meetings online and give point solutions to customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite NS Noael S. Manager Small-Business (50 or fewer emp.) 6/9/2022 "Saving time, ease of use, and flexibility." 4/5 What do you like best about Matrix42 FastViewer? I love the remote feature, that is hands down the best feature, I get that ease of mind that I can go on vacations, and not miss important business customers. I don't know what I would do without it. Review collected by and hosted on G2.com. What do you dislike about Matrix42 FastViewer? There isn't much that I don't like, everything is great, the website might be a bit bland, but other than that it's worked amazingly. Review collected by and hosted on G2.com. What problems is Matrix42 FastViewer solving and how is that benefiting you? It's solving many problems, like being able to go places and contact customers, rather than only being stuck in a office, it really does increase my productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Syed Hamidur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed Hamidur R.") SR Syed Hamidur R. Employment Officer Mid-Market (51-1000 emp.) 4/20/2022 "one click meeting setup service" 5/5 What do you like best about Matrix42 FastViewer? Fastview is the best virtual meeting platform right now. With this software, you can quickly start a meeting and get a good audio-video. This software gives us extra features and a user-friendly dashboard. Review collected by and hosted on G2.com. What do you dislike about Matrix42 FastViewer? I can not dislike their service only for their customer-friendly behaviour and customers support facilities because they are always active and solve your problem as soon as possible. Review collected by and hosted on G2.com. Recommendations to others considering Matrix42 FastViewer: I like to recommend this service to my friends who like to complete their lot of meeting remotely Review collected by and hosted on G2.com. What problems is Matrix42 FastViewer solving and how is that benefiting you? I used their service for my professional and personal work. If you want to complete your daily meeting with colleagues remotely, use this fast service. No matter where you are, no matter when you start Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/2/2022 "Good solution for online meetings and remote transmission of data files" 4/5 What do you like best about Matrix42 FastViewer? Fastviewer is a great app for remote collaboration, online meetings, webinars, and seamless transmission of data files. It is very light and easy to operate from pocket devices like mobile phones. It also has end to end encryption of data feature which provides a complete peace of mind in terms of data security. Review collected by and hosted on G2.com. What do you dislike about Matrix42 FastViewer? There is nothing that I dislike about this product but I feel not many users are aware of this product, so product developers need to do a bit more on creating awareness of this. Review collected by and hosted on G2.com. What problems is Matrix42 FastViewer solving and how is that benefiting you? Fastviewer has helped me to connect with my teams located remotely in a seamless manner and have noticed little or no lags in my communication with them. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Abdul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdul M.") AM Abdul M. Govt. Employee Mid-Market (51-1000 emp.) 1/31/2022 "Easy to use and work friendly" 5/5 What do you like best about Matrix42 FastViewer? Fastviewer works phenomenally. Indeed, there is a lot of programming out there like Fastviewer; in any case, with every one of the various elements they offer, it's genuinely an all-inclusive resource. Usability and having no errors were extraordinary. Review collected by and hosted on G2.com. What do you dislike about Matrix42 FastViewer? It tends to be somewhat difficult to explore starting with one area then onto the next; with such a lot of data accessible on the site, it's not difficult to get overpowered. One thing that we didn't like, as an organization utilizing Fastviewer was exploring starting with one page then onto the next. Review collected by and hosted on G2.com. What problems is Matrix42 FastViewer solving and how is that benefiting you? Uniting our whole group on one programming that is an all-in-one resource was exceptionally great. Not involving various programming for various parts of our gatherings with customers and colleagues was incredible. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Matrix42 FastViewer? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Matrix42 FastViewer ](https://www.g2.com/products/matrix42-fastviewer/discussions/new) GU Guest User • Last activity over 1 year ago What is Fastviewer used for? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-fastviewer-used-for) OM Only Me • Last activity over 4 years ago Ok 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/fastviewer-ok) [ View all Discussions ](https://www.g2.com/products/matrix42-fastviewer/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 14 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/matrix42-fastviewer/pricing) Matrix42 FastViewer Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67b650fba26f6ecb33820bbeeb1978fa/teamviewer.png "Product Avatar Image") TeamViewer 4.5/5(4,152) [ Compare Now ](https://www.g2.com/compare/matrix42-fastviewer-vs-teamviewer) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image") Microsoft Teams 4.4/5(19,253) [ Compare Now ](https://www.g2.com/compare/matrix42-fastviewer-vs-microsoft-teams) ##### Categories on G2 [Remote Support](https://www.g2.com/categories/remote-support)[Remote Desktop](https://www.g2.com/categories/remote-desktop) ##### Explore More [Which financial audit platforms create clear audit trails and documentation that withstand external auditor scrutiny?](https://www.g2.com/discussions/which-financial-audit-platforms-create-clear-audit-trails-and-documentation-that-withstand-external-auditor-scrutiny)[Best SAP apps for small businesses](https://www.g2.com/discussions/best-sap-apps-for-small-businesses)[Is Achieve worth it for academic advising software?](https://www.g2.com/discussions/is-achieve-worth-it-for-academic-advising-software) [What are the most trusted employee perks platforms by HR directors managing large workforces at enterprise companies based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-employee-perks-platforms-by-hr-directors-managing-large-workforces-at-enterprise-companies-based-on-user-reviews)[Most user-friendly PRM software](https://www.g2.com/discussions/most-user-friendly-prm-software)[Pros and Cons Details](https://www.g2.com/products/matrix42-fastviewer/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)