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# Matrix Req Reviews & Product Details

Claimed

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Matrix Req: Accelerate Medical Device Development with Confidence Matrix Req is the all-in-one ALM and QMS solution built for medical device companies to simplify Design Control, risk management, and regulatory compliance — all in one powerful platform. From concept to commercialization, Matrix Req gives you end-to-end traceability across the entire product lifecycle. Centralize requirements, design outputs, tests, and documentation in a single, secure hub, making it easy for teams to collaborate, review, and update information in real time. Automated workflows eliminate bottlenecks, improve communication, and keep projects on track. Stay audit-ready with complete, item-level traceability that shows who did what, when, and why — ensuring smooth compliance with global regulations. Manage risks effortlessly in line with ISO 14971, and track mitigation activities with intuitive dashboards and configurable risk matrices. Matrix Req seamlessly connects to your DevOps toolkit to automate verification and validation testing, while detailed reports and audit trails support compliance. By reusing components, running parallel releases, and detecting issues early, you’ll accelerate time to market and reduce development costs. Documentation and QMS management become effortless. Automatically generate traceable documentation, streamline CAPA processes, and publish procedures — all from a centralized QMS hub that includes training and approvals. AI-Powered Innovation Boost productivity with Matrix Req’s AI modules, designed specifically for regulated environments. From generating requirements and risk assessments to drafting test cases, AI accelerates development and reduces workload while ensuring accuracy and compliance. With Matrix Req, you can bring innovative medical devices to market faster, smarter, and with total confidence — backed by a solution that grows with your business and keeps you ahead of regulatory demands.

* * *

Seller
[Matrix One](https://www.g2.com/sellers/matrix-one-ac736ba8-249f-41c0-ac2b-9f76b3368da5)
Discussions
[Matrix Req Community](https://www.g2.com/products/matrix-req/discuss)
Languages Supported

German, English, French, Dutch

Solution Type

Best-of-Breed

Overview by
Adam N

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## Pricing

Pricing provided by Matrix Req.

### Team

€610.00

3 Users Per Month

### Company

€920.00

3 Users Per Month

[
View More Pricing Information
](https://www.g2.com/products/matrix-req/pricing)

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## User Insights

Average based on 27 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

[Log in to unlock pricing and user insights](/login)

 ![pierre g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "pierre g.")
PG

pierre g.

Ingénieur vérification

Mid-Market (51-1000 emp.)

11/7/2023

"The simplest and effective tool for traceability management Matrix Requirements"

5/5

What do you like best about Matrix Req?

For our Technical File, we use MatrixRequirements, a comprehensive platform that integrates the management of requirements, tests, test runs, risks and associated documentation in the medical device field. MatrixRequirements has been designed with great flexibility in mind, offering the possibility of configuring every aspect according to the specific needs of each company. This adaptability makes it possible to create customized categories to manage items such as 62304-compliant checklists, or cybersecurity analyses including vulnerabilities, threats, assets, and risks.

By using MatrixRequirements, companies can effectively structure their practices, fostering optimal collaboration between R&D and quality teams. The tool guarantees simple, intuitive traceability, eliminating the burden of old methods that required hours of tedious work on endless spreadsheets.

MatrixRequirements transforms traceability into a powerful tool for identifying gaps, areas not covered by testing and missing elements. The tool offers an advanced search function with a user-friendly query language for rapid access to essential information.

MatrixRequirements allows you to store your documents, and offers document review and signature functions, as well as the option of publishing them. What's more, it complies with ISO 27001 standards, guaranteeing the security of stored information.

Although MatrixRequirements offers great flexibility for customization, this adaptability can create complexity for users. Thanks to the efficiency of our technical support team, with rapid, pertinent responses in English or French, these problems are quickly overcome.

Last but not least, two essential features deserve a mention: branch management and the ability to assign labels to items to create product variants (e.g., for children, for adults, for the EU, for the USA, etc.). These features are easy to implement, and are particularly appealing to developers, as they enable them to manage documentation in the same way as their code, maintaining consistency between the two.

What's more, MatrixRequirements integrates seamlessly with your existing tools such as JIRA, GitLab, GitHub, and Slack.

All in all, this translates into considerable time savings, reduced risk of non-compliance, and a clear improvement in documentation quality compared to using simple word processors and spreadsheets. Review collected by and hosted on G2.com.

What do you dislike about Matrix Req?

For uploading test campaign of more than two thousands test executions, one might encounter latency. But it is understandable. Review collected by and hosted on G2.com.

What problems is Matrix Req solving and how is that benefiting you?

Time spared

Quality improvment

Collaborative work within teams RD QARA Review collected by and hosted on G2.com.

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Response from Estefania Lewis of Matrix Req

[Editedit](https://www.g2.com/survey_responses/matrix-req-review-8832988/official_response/edit)

We're thrilled to hear how our platform's flexibility, traceability features, and integration capabilities are positively impacting your technical file management in the medical device field.

Regarding the latency experienced with large test campaign uploads, we appreciate your understanding and want to assure you that we are continually working to optimize our system's performance for handling extensive data more efficiently.

Thank you again for choosing Matrix Requirements and for your supportive feedback. We're committed to continually enhancing our platform to meet your needs.

Current UserValidated ReviewerIncentivizedSource: Seller invite

ND

Nicholas D.

Enterprise (\> 1000 emp.)

10/5/2023

"Using Matrix for Years for test and requirement development."

5/5

What do you like best about Matrix Req?

Very user friendly, easy to manage and use. Review collected by and hosted on G2.com.

What do you dislike about Matrix Req?

Search engine could use improvement, small bugs here and there.

Matrix Server Administration (Backend) needs some improvement, folders for projects would be very helpful. Now it is very hard to track which projects are related. If Matrix backend allowed folder creation for projects, that would be very helpful in the project mangement.

Integration with other software tools and automation engines would be great.

Enabling to use 0s before ID numbers would be very helpful. For example, requirement IDs are displayed as REQ-435, it would be helpful if we could have REQ-0435. If this is not possible in Matrix itself, it would be great if exported documents could have this option. We are going through exported documents and adding 0s manually. Review collected by and hosted on G2.com.

What problems is Matrix Req solving and how is that benefiting you?

Requirement developemnt, Test development, Traceability, General R&D Documentation. Review collected by and hosted on G2.com.

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Response from Estefania Lewis of Matrix Req

[Editedit](https://www.g2.com/survey_responses/matrix-req-review-8698820/official_response/edit)

Thank you for your feedback on Matrix Requirements. We're delighted to hear that you find our platform user-friendly and easy to manage.

We appreciate your insights regarding the search engine, occasional bugs, and the Matrix Server Administration. Enhancing the backend for better project tracking and considering folder creation for project organization are valuable suggestions. We're also exploring ways to improve integration with other tools and automation engines.

Regarding your point about requirement IDs, we understand the need for flexibility in ID formatting and will consider this for future updates. We aim to make our tool as efficient as possible, reducing the need for manual adjustments.

Current UserValidated ReviewerIncentivizedSource: Seller invite

RP

Raghavendra P.

Small-Business (50 or fewer emp.)

2/15/2024

"Great too l for small company."

5/5

What do you like best about Matrix Req?

To be able to configure the workflow from scratch depending on the company's needs.

The customer support is great. There is a bit of learning curve. Review collected by and hosted on G2.com.

What do you dislike about Matrix Req?

Many of the advanced features like the one in Polarion aren't available. The GUI can be defnitely better. Review collected by and hosted on G2.com.

What problems is Matrix Req solving and how is that benefiting you?

It is our primary validated tool for releasing documents, versioning, and change control.

We also use this for requirements management. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Matthew J. D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew J. D.")
MD

Matthew J. D.

V&V Engineer

Mid-Market (51-1000 emp.)

5/10/2024

"Solid tool"

4.5/5

What do you like best about Matrix Req?

Ability to export documents easily with a variety of data pulled Review collected by and hosted on G2.com.

What do you dislike about Matrix Req?

Constant request for change rationales unless you tinker Review collected by and hosted on G2.com.

What problems is Matrix Req solving and how is that benefiting you?

Requirements/test case management. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices")
AM

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

11/7/2023

"Matrix ALM and QMS"

5/5

What do you like best about Matrix Req?

Matrix Requirements is an excellent off-the-shelf package for projects and managing documentation, requirements and planning within the ALM module. The off-the-shelf QMS package aligns with ISO 13485 and 820 allowing for flexibility in aligning the business to relevant requirements. The ease of use and administrative tasks are well managed and timely response to fix/assist with questions and issues is fantastic. Built-in Risk and CAPA modules are of good value and require minimal adjustment to suit business needs. The ability to link to Jira is a good function that allows agile work.

As a daily user, I find the package easy to navigate and work within. Experiences from the team are positive and all users work well within both packages. Implementation of the software is not automatically forced and any upgrades can be discussed both internally and with Matrix before the patch is applied. Review collected by and hosted on G2.com.

What do you dislike about Matrix Req?

Internal table functions could be better handled to allow for autofill and freezing of column and row headers. Reporting package for data analysis could be improved to allow for better analysis within Matrix. Review collected by and hosted on G2.com.

What problems is Matrix Req solving and how is that benefiting you?

Enabling the company to manage all its project documentation from requirements through to documentation, risk and verification within the ALM package. The eQMS allows for users to access the company SOPs and WIs with ease through Live QMS and eliminates the need for a paper QMS. The functionality of training on SOPs and Wis is easily managed and understandable. The daily notifications email from within Matrix to users is helping to ensure that documentation is completed and signed within a timely manner. Review collected by and hosted on G2.com.

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Response from Estefania Lewis of Matrix Req

[Editedit](https://www.g2.com/survey_responses/matrix-req-review-8830744/official_response/edit)

We're happy to hear that Matrix Requirements it's effectively supporting your project and documentation management needs.

We also appreciate your constructive feedback regarding the internal table functions and reporting package. Enhancements in these areas are certainly on our radar, as we aim to provide a more streamlined and analytical experience for our users. Your suggestions are invaluable in guiding our continuous improvement efforts.

Thank you for being a part of the Matrix Requirements community, and we look forward to continuing to support your team's success

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Rahul F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul F.")
RF

Rahul F.

Regulatory Affairs Officer

Mid-Market (51-1000 emp.)

10/27/2023

"Efficient and Easy-to-use software to maintain Quality Management System within an Organization."

4.5/5

What do you like best about Matrix Req?

The Matrix requirements software is a thumbs up for handling QMS virtually.

The interface is well designed, Easy-to-implement and User-friendly.

Shifting from Hard Copy Documentation to Digital Documentation has been benificial.

The Live QMS Viewing Page comes in handy during Remote Audits. Review collected by and hosted on G2.com.

What do you dislike about Matrix Req?

Sometimes, the screen gets stuck creating overlap of texts.

The Page refreshes automatically which leads to loss of edited data. Review collected by and hosted on G2.com.

What problems is Matrix Req solving and how is that benefiting you?

Transferred all Paper Based Documentation into a well organized Digital Documentation Domain.

Preparing, Reviewing and Approving Documentation has become less of a hassle now.

A very reliable and representative software for External Audits. Review collected by and hosted on G2.com.

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Response from Estefania Lewis of Matrix Req

[Editedit](https://www.g2.com/survey_responses/matrix-req-review-8772265/official_response/edit)

Thank you for your positive feedback on Matrix Requirements!

We apologize for the issues you've experienced with screen freezing and automatic page refreshes. We take such feedback seriously and are actively working to enhance the stability and functionality of our platform.

Your input is crucial to this process as we're committed to continually improving your experience.

11/1/2023
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Rhys M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rhys M.")
RM

Rhys M.

Product Design Engineer

Mid-Market (51-1000 emp.)

6/27/2023

"A superb tool"

5/5

What do you like best about Matrix Req?

The advantaged that Matrix gives to an organiseation are priceless. To be able to use a tool to track inputs all the way from needs and requirements thorugh to validation is incredibly useful. The customisability of the tool is also endless, and we currenty have a great set up for what we need Review collected by and hosted on G2.com.

What do you dislike about Matrix Req?

Integration of new templates could be easier, as could uploading images for documents. The coding aspect could also be a bit mor euser friendly as it is quite overwhelming when trying to figure out the inputs Review collected by and hosted on G2.com.

What problems is Matrix Req solving and how is that benefiting you?

Our clients must have their needs and requirements, risks, specifications and validation tracked to have a full design file for certification. Matrix allows us to do this Review collected by and hosted on G2.com.

Show More

Response from Estefania Lewis of Matrix Req

[Editedit](https://www.g2.com/survey_responses/matrix-req-review-8259581/official_response/edit)

Thank you for your thoughtful feedback on Matrix Requirements. We're thrilled to hear about the significant advantages our tool brings to your organization, especially in tracking from needs and requirements through to validation. It's great to know that the customizability of our tool aligns well with your specific needs.

We appreciate your insights regarding the integration of new templates and the ease of uploading images, as well as the user-friendliness of the coding aspect. We are constantly working on making our platform more intuitive and user-friendly, and your specific feedback is invaluable in guiding these improvements.

Thank you for choosing Matrix Requirements, and we look forward to continuing to support your work.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices")
AM

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

6/27/2023

"Matrix Review"

5/5

What do you like best about Matrix Req?

Most helpful:

-The version control

-The interconnection of projects within matrix

-The easy signature process within the tool

-The quick support by the Matrix team Review collected by and hosted on G2.com.

What do you dislike about Matrix Req?

Needs attention:

-Lack of training materials with concrete examples of building products. Even though might seem not possible to provide a general example in the medical field, some concrete an hypothetical examples from A-Z where you exemplify your tools usage advantages is very useful. A full technical file of a hypothetical device that fuffills standard and regulatory requirements would be very attractive for new companies

-There are already many opensourceQMS documentation provides such as OPENREGULATORY that are vey useful for starups/small companies. Matrix can include these/similar approach within their tools, therefore boost the usage of the tool within these entities

-provide better information how to Connect with JIRA/Bitbucket, check the features of Xray testing tool.

-More webinars, free trainigs, comparisons to other platforms etc Review collected by and hosted on G2.com.

What problems is Matrix Req solving and how is that benefiting you?

Maintain the MDD devices documentation, run testing, deliver the tasks to respective teams.

Also risk management project is very useful but not well documented. It took me awhile to undestand its usage. Review collected by and hosted on G2.com.

Show More

Response from Estefania Lewis of Matrix Req

[Editedit](https://www.g2.com/survey_responses/matrix-req-review-8259534/official_response/edit)

Thank you for your valuable feedback on Matrix Requirements. We're delighted to hear that features like version control, project interconnection, our easy signature process, and the responsiveness of our support team are particularly helpful for you.

We also greatly appreciate your constructive suggestions. Developing more comprehensive training materials with concrete, hypothetical examples is a fantastic idea, and we're excited to explore this further to assist new users, especially in the medical field.

Your insights are instrumental in helping us enhance our service and support for our users. We're committed to continuous improvement and look forward to implementing these valuable suggestions.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices")
AM

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

1/16/2024

"Makes Documentation Convenient"

4.5/5

What do you like best about Matrix Req?

The software helped our company to operate paperless.

Over the years, the software has provided features which became the processes efficient. Review collected by and hosted on G2.com.

What do you dislike about Matrix Req?

There isn't much to dislike about the software. Review collected by and hosted on G2.com.

What problems is Matrix Req solving and how is that benefiting you?

Compliance documentation

Design History Management

Software Documentation

QMS Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices")
AM

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

6/20/2023

"Lean application for technical documentation and maintenance of the QM system"

5/5

What do you like best about Matrix Req?

The best thing about Matrix is that it is kept simple without lacking features. Another very positive feature is the validation template that comes with it. This is an excellent basis for validating at least the essential functions. I am very enthusiastic about the traceability of individual requirements among each other. The support is also very positive. You receive feedback very quickly and are always ready to help. Review collected by and hosted on G2.com.

What do you dislike about Matrix Req?

I would find it quite good if you could still individualise the preset reports. Otherwise, Matrix is very well suited for creating and maintaining technical documentation for medical devices. Review collected by and hosted on G2.com.

What problems is Matrix Req solving and how is that benefiting you?

You save a lot of time when compiling the medical device file. Furthermore, the structure provides a good overview of the requirements and risks to be maintained for the risk management file. Review collected by and hosted on G2.com.

Show More

Response from Estefania Lewis of Matrix Req

[Editedit](https://www.g2.com/survey_responses/matrix-req-review-8236696/official_response/edit)

We're so pleased to hear that Matrix Requirements is serving you well! Your acknowledgment of the platform's flexibility and our responsive support team means a lot to us. Thank you for sharing your experience, and we're here to assist you whenever you need us.

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Matrix Req? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

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GU

Guest User

What is Matrix Requirements used for?

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## Pricing Options

Pricing provided by Matrix Req.

### Team

€610.00

3 Users Per Month

### Company

€920.00

3 Users Per Month

### Entreprise

Starting at €2,240.00

20 Users Per Month

[
View More Pricing Information
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##### 
##### Matrix Req Features

Quality Management

Design Controls

Audit Management

Supplier Network Management

Quality System

Analytics & Reporting

Real-time Collaboration

Document Control

[
View More Features
](https://www.g2.com/products/matrix-req/features)

##### Categories on G2

[Medical QMS](https://www.g2.com/categories/medical-qms)[Requirements Management](https://www.g2.com/categories/requirements-management)

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