---
title: matrix Reviews
meta_title: 'matrix Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how matrix works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 4
  scale: '5'
date_modified: '2026-06-21'
parent_category:
  name: Legal
  url: https://www.g2.com/categories/legal
---


# matrix Reviews
**Vendor:** Matrix Pointe Software  
**Category:** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 4
## About matrix
MatrixE-Docs helps you cost-effectively manage content-and easily distribute content as appropriate to accelerate your workflow.




## matrix Reviews
  ### 1. Very good and useful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sunil T. | Deputy General Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about matrix?**

Comprehensive data base and Good UI and ease of use

**What do you dislike about matrix?**

Everything thing good still I haven't find any thing which I dislike

**What problems is matrix solving and how is that benefiting you?**

Helping lawyer and leagal department

  ### 2. Amazing system 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2018

**What do you like best about matrix?**

I love the Layout. Easy to use. File folders. 

**What do you dislike about matrix?**

Sort of slow to load. Have to click multiple times. Sometimes unresponsive 

**What problems is matrix solving and how is that benefiting you?**

Client intake. Processing files. Uploading media documents. Typing oral reports 

  ### 3. Using edocs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carrey P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2018

**What do you like best about matrix?**

I have only used for 6 months as I an a new agent and older,not so tech savvy, and I found it easy to pick up in a few hours

**What do you dislike about matrix?**

Being that I am not that tech savvy, I don't like using this method to find the correct paper work

**Recommendations to others considering matrix:**

Definitely try it

**What problems is matrix solving and how is that benefiting you?**

Everything you could possibly need is right there in front of you

  ### 4. Very helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke S. | Probation Officer, Law Enforcement, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2016

**What do you like best about matrix?**

I like that we can view documents and interact with cases through our prosecutor's office

**What do you dislike about matrix?**

sometimes it freezes up and gets slow. this has improved some throughout the years

**What problems is matrix solving and how is that benefiting you?**

We are solving communication between our office and the prosecutor's office. We have access to all of their documents.



- [View matrix pricing details and edition comparison](https://www.g2.com/products/matrix-pointe-software-matrix/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-10+05%3A40%3A18+-0500&secure%5Bsession_id%5D=96231f0e-003d-4713-9c93-40123efd832c&secure%5Btoken%5D=5946300f1f4f57796c4335a4a6bdb48483c52edbd5df2d6330c46f70cba7af19&format=llm_user)

## matrix Features
**Additional Functionality**
- Activity Dashboard
- Reporting & Statistics
- Internal Affairs Administration
- Field Reporting
- Summary Reports
- Data Visualization
- Court Management Integration
- Dispatch Management
- Scheduling
- Real-Time Updates
- Communication Management
- Case Management
- Data Import/Export
- For Law Enforcement Agencies
- Alerts/Notifications
- Automated Scheduling
- Customizable Reports
- Criminal Database
- Access Controls/Permissions
- Employee Database
- Incident Mapping
- Audit Trail
- AI Copilot
- Crime Scene Management
- Generative AI
- Monitoring
- Customizable Fields
- Evidence Management
- API
- Third-Party Integrations
- Document Storage
- Records Management
- Status Tracking
- Task Management
- Investigation Management
- Geographic Maps

**Platform Basics**
- Reporting
- Activity Dashboard
- Cloud
- Mobility
- Historical Reporting

**Report Writing**
- Procedural Reports
- Use of Force Reports
- Vehicle & Traffic Reporting
- Mobile Reporting
- Report Attachments
- Compliance
- Code Configuration
- Customizable Reports

**Content Management**
- Document Management
- Calendar Integration
- Workflow
- Accounting Integration
- Financial Management
- Invoice Management
- Portfolio Management
- Contract/License Management
- Patent/Trademark Management
- Client Management
- Case Management
- Email Management
- Workflow Management
- Calendar Management
- Task Management
- Deadline Management
- Docket Management
- Compliance Management
- Conflict Management
- Communication Management
- Docket Management

**Case Management**
- Task Assignment
- Activity Audit
- Master Entity Sync

**Evidence Management**
- Barcode Filing
- Inventory Management
- Incident Management
- Audit Management
- Workflow Management
- Case Management
- Contact Management
- Records Management
- Inspection Management
- Task Management
- Data Management

**Agentic AI - Legal Case Management**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Calendar/Reminder System
- Third-Party Integrations

**Additional Functionality**
- Billing & Invoicing
- Document Automation
- Customizable Reports
- Electronic Signature
- Generative AI
- Accounting
- Alerts/Notifications
- Document Templates
- Trust Accounting
- Client Portal
- Reporting & Statistics
- Data Import/Export
- Access Controls/Permissions
- SSL Security
- For Legal Professionals
- AI Copilot
- Case Notes
- Full Text Search
- Automatic Backup
- Customizable Forms
- Activity Tracking
- Electronic Payments
- Predictive Analytics
- Contact Database
- Customizable Fields
- Customer Database
- Reminders
- Document Storage
- Court Records Search
- API
- Data Visualization
- Two-Factor Authentication
- Interaction Tracking
- Version Control
- Credit Card Processing
- Status Tracking
- Customizable Templates
- Expense Tracking
- Billable Items Tracking
- Time & Expense Tracking
- Online Payments
- 2-Way Messaging
- Billable & Non-Billable Hours
- Mobile App

**Booking & Jailing**
- Intake
- Cell Tracking
- Status Tracking

**Data Reports**
- Custom Reporting
- Report Templates

**Personnel Management**
- Employee Files
- Attendance & Scheduling

**Integrations**
- CAD
- Evidence Management
- Compliance Management
- Intake Management
- Document Management

**Additional Functionality**
- Generative AI
- Data Import/Export
- Customizable Forms
- Alerts/Notifications
- Search/Filter
- Data Visualization
- Multi-Location
- Case Notes
- Corrective and Preventive Actions (CAPA)
- Mobile Access
- Single Sign On
- Reminders
- Subject Profiles
- API
- Audit Trail
- Configurable Workflow
- eDiscovery
- Risk Assessment
- Reporting & Statistics
- Activity Dashboard
- Third-Party Integrations
- AI Copilot

## Top matrix Alternatives
  - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews)
  - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (383 reviews)
  - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (380 reviews)

