--- title: Matrix iQ Reviews meta_title: 'Matrix iQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Matrix iQ works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 6 scale: '5' date_modified: '2026-07-17' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # Matrix iQ Reviews **Vendor:** Matrix iQ **Category:** [Route Planning Software](https://www.g2.com/categories/route-planning-software) **Average Rating:** 4.9/5.0 **Total Reviews:** 6 ## About Matrix iQ Matrix iQ is a fleet & asset optimisation tool, that allows vehicle tracking, AI-driven cameras, event monitoring, route planning & optimisation alongside e-learning courses to ensure driver behaviour improves. Integrating into over 85 different TSPs & OEMs, Matrix iQ also allows Fleet Managers, Transport Directors, Logistics Managers & Operations heads to synchronise & normalise all different data sources into one easy to use dashboard, providing actionable insights to prevent risk, save cost & improve driver behaviour. Matrix iQs product provides insight into all vehicle events, such as harsh acceleration, braking, speeding, driver distraction and more, also providing downloadable footage of all events. Matrix also enables fleet managers & transport directors to live track their fleet of vehicles or assets regardless of where they are, ensuring the safety of vehicles & the security of assets. CamiQ & Track+: - Instant footage availability & download - Live tracking of all vehicles & assets - All driver events alerted & monitored - Fuel consumption & driver behaviour analytics - CO2 output and reduction %s SmartLink & View: - Data aggregation from over 75+ TSPs & OEMs - Data normalisation and presentation in one easy to use dashboard - Standardised measure of risk where multiple TSPs/OEMs are being used - No need for hardware installs RouteiQ: - AI driven route optimisation - Save 88% of route planning time - Drive fewer miles with the same vehicles or less - Reduce fuel consumption by over 33% ## Matrix iQ Pros & Cons **What users like:** - Users value the **exceptional customer support** of Matrix iQ, appreciating the friendly assistance and prompt guidance provided. (5 reviews) - Users appreciate the **ease of use** of Matrix iQ, noting its user-friendly interface and quick onboarding process. (4 reviews) - Users find the **user-friendly system** of Matrix iQ invaluable, enabling quick onboarding and efficient fleet management. (4 reviews) - Users appreciate the **user-friendly system** of Matrix iQ, which supports quick onboarding and proactive vehicle management. (3 reviews) - Users appreciate the **great data analytics** of Matrix iQ, enhancing their in-house operations and support experience. (2 reviews) - Product Quality (2 reviews) - Data Analysis (1 reviews) - Delivery Management (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) **What users dislike:** - Users find the **poor usability** of Matrix iQ disappointing, noting a need for a more polished interface and faster loading times. (1 reviews) - Users find the **slow loading** of Matrix iQ frustrating, suggesting a need for a software review for improvement. (1 reviews) - Users find the **slow performance** of Matrix iQ frustrating, as it impacts efficiency and overall experience. (1 reviews) ## Matrix iQ Reviews ### 1. Friendly staff, always on hand to help **Rating:** 5.0/5.0 stars **Reviewed by:** Emily S. | Senior Customer Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Matrix iQ?** Their dashboard is easy and simple to use, their customer service staff are always on hand to help, offering guidance and support wherever necessary **What do you dislike about Matrix iQ?** The portal looks a little tired - it could do with looking a little more slick and maybe doing a bit of a software review so the loading time is quicker **What problems is Matrix iQ solving and how is that benefiting you?** We use the portal to help our fleets locate and track down stolen or missing vehicles - we have had multiple cases where we have been able to locate the vehicle and assist the client in getting it back. We are also able to integrate with mutliple other TSPS via API which allows us to work with clients easier. - [View Matrix iQ pricing details and edition comparison](https://www.g2.com/products/matrix-iq/reviews?filters%5Bsentiment_snippet%5D=2001741&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A40%3A05+-0500&secure%5Bsession_id%5D=71a156dd-a107-4fb2-aea4-e9b3dc76e6b7&secure%5Btoken%5D=f4a60e45d720c85095c9d96d57f933ef7e987d14244f98e1c66fa101050550f1&format=llm_user) ## Matrix iQ Features **Routing** - Master Routing - Default Routes - Route Assignment **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking - Tire Management - Inspection Management - Dispatch Management - Work Order Management - Employee Management - Order Management - Inventory Management - Driver Management - Document Management - Compliance Management - Transportation Management - Maintenance Management - Mileage Tracking - Records Management - Violation Tracking **Reporting** - Expense reporting - Fuel reports - Vehicle reporting - Service costs - Customizable Reports - Historical Reporting **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access - Mobile Access **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior - Cost Tracking - Delivery Tracking - Status Tracking - Asset Tracking - Expense Tracking **Deliveries** - ETAs - Proof of delivery - Route Optimization **Task Alerts** - Preventive Maintenance - Mileage reminders - Notifications - Mobile Alerts - Equipment Maintenance **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Optimization** - Priorities - Real-Time Updates - Dynamic Routing **Planning** - Calendar - Maintenance priority - Scheduling - Task Scheduling - Maintenance Scheduling **Analytics** - Vehicle Performance - Driver Performance - Cost **Analytics** - Performance - Time & Costs - Productivity - Performance Metrics **Analytics** - Vehicle Performance - Driver Performance - Costs **Work Orders** - Approval and Rejection - Automatic service records - Shop communication - Inspection **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Additional Functionality** - Parts Management - Repair Tracking - AI Copilot - Monitoring - Generative AI - Warranty Tracking - Tire Management - Work Order Management - Vehicle Information - Third-Party Integrations - Real-Time Monitoring - Inspection Management - Fuel Tracking - Service History - Accounting Integration - API - Reporting/Analytics - Inventory Management - Multi-Location - Cost Tracking - Activity Tracking - Document Management - Job Management **Additional Functionality** - Alerts/Notifications - Mobile Access - Drag & Drop - Billing & Invoicing - Data Import/Export - AI Copilot - Scheduling - Driver Management - GPS - Electronic Signature - Dispatch Management - Search/Filter - Employee Management - SMS Messaging - Territory Management - Order Management - Live Driver Tracking - Delivery Tracking - Third-Party Integrations - Route Optimization - Fuel Tracking - Voice Recognition - Inventory Management - Status Tracking - Shipping Management - Transportation Management - Order Tracking - Self Service Portal - Generative AI **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Generative AI - Fleet Management** - Text Summarization **Additional Functionality** - Geographic Maps - GPS - Generative AI - Routing - Data Import/Export - Third-Party Integrations - AI Copilot - Access Controls/Permissions - Predictive Analytics - Incident Reporting - Automated Scheduling - Route History - Billing & Invoicing - Alerts/Notifications - Customer Database - API - Reporting & Statistics - Activity Dashboard - Real-Time Monitoring - Motor Pool - VIN Lookup - Mobile Alerts - Search/Filter - Monitoring - Scheduling - Email Alerts - Maintenance Scheduling - Performance Metrics - Real-Time Data - For Pilots - Audit Trail - Trip Logs - Real-Time Notifications ## Top Matrix iQ Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,933 reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (3,228 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (952 reviews)