BF
Bianca F.
IT Support Specialist
Enterprise (> 1000 emp.)
"An Amazing Live Heat Map Tracker"
5/5
What do you like best about Matomo (Formerly Piwik)?

I love the Live Heat Map feature. It allows me to see the source of the traffic in real time. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

The GUI could be a little better, but then I am a little OCD about things like that. I should admit that Matomo is an powerful Web Analytics Tool Review collected by and hosted on G2.com.

SB
Susan B.
Book Keeper
Small-Business (50 or fewer emp.)
"We use it for keeping an eye on our company web site"
5/5
What do you like best about Matomo (Formerly Piwik)?

I like that we can see how many people are visiting the web site. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

It is a bit cryptic what some of the functions mean inside Matomo, and the name change is confusing when it used to be Piwik. I still can't spell Matomo first time and have to look it up. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy data management all in one place. "
5/5
What do you like best about Matomo (Formerly Piwik)?

I like it most because the app keeps a record of all websites that I visit when online. After this it give a well informed report analysis of the same. Another thing that I love about it is that it works very fast and also very conveniently Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

The system becomes very slow sometimes. Especially when dealing with large volumes of data. So it’s not suitable for large data. This needs to be improved. Also the installation process is really tough. Especially for people who are not well equipped in IT. Review collected by and hosted on G2.com.

Debolina N.
DN
Debolina N.
Oversight Data Manager
Enterprise (> 1000 emp.)
"Power Web Analytics Tool"
5/5
What do you like best about Matomo (Formerly Piwik)?

I use Matomo along with Google Analytics to make sure that the data that I get is accurate. Matomo’s complete set of features lets us actually view the visitor's actions from start to finish Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

When used with Google Analytics, Matomo becomes a very power tool. I don't see any negatives after using this product for 2 years. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Better than Google analytics for what we needed, but still room for improvement"
2.5/5
What do you like best about Matomo (Formerly Piwik)?

Best part is the customizations it allows for above and beyond what Google analytics offered. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

I think the user experience could be a but more polished. Review collected by and hosted on G2.com.

TR
Toby R.
Contracts Manager
Small-Business (50 or fewer emp.)
"Open Source Analytics that can be self-hosted"
5/5
What do you like best about Matomo (Formerly Piwik)?

I like best that we have our own install of Matomo on your server, so we have complete control of data, including exports. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

So far I haven't disliked anything about Matomo to date. Review collected by and hosted on G2.com.

DT
Debbie T.
PHP developer
Mid-Market (51-1000 emp.)
"A tool that gives you control on your data"
4.5/5
What do you like best about Matomo (Formerly Piwik)?

It is a best analytical tool that assists you in having a complete control over your data. It helps you in having your own copy or your data site instead of relying on others sites. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

I didnt not have found any issues with it. I like this software as it is very easy to use. Review collected by and hosted on G2.com.

Verified User in Writing and Editing
AW
Verified User in Writing and Editing
Small-Business (50 or fewer emp.)
"Great Analytics Tool"
5/5
What do you like best about Matomo (Formerly Piwik)?

It's perfect and covers all of my needs. I am using it for years. The previous version (Piwik) was nice too. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

I prefer it to be more light weight and faster. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"This is the GDPR friendly and be in control of your data - google analytics"
4.5/5
What do you like best about Matomo (Formerly Piwik)?

You can self host this analytics tool which is super cool and important to us since we want our data in our own control. Also GDPR relevant. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

Reporting features are not that elaborated as in Google Analytics. But do you really use these additional reports? We don't. So I doubt you will miss any additional report features compared to Google Analytics. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Neutral"
2.5/5
What do you like best about Matomo (Formerly Piwik)?

Pretty standard and average to me, but I don’t have much experience. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

I’m not the best judge to show any dislikes Review collected by and hosted on G2.com.