Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"It was a very nice experience ,would like to keep using this software."
5/5
What do you like best about Matomo (Formerly Piwik)?

Really like how Matomo protects my privacy with advanced Privacy features , also there is no data limit with Matomo. Loved the In-depth Analytics.Log files are already available so it makes sense to make the most of this information.Also provides me important reports about the users and in and their interaction. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

One thing i disliked using Matomo is that while i was reporting something the service was chargeable and not free of cost , also Matomo collects too much information.

Charts and graphs are not very intutive. Review collected by and hosted on G2.com.

Werner M.
WM
Werner M.
Software Architect
Small-Business (50 or fewer emp.)
"Nice and detailed statistics for your websites."
4.5/5
What do you like best about Matomo (Formerly Piwik)?

It is self-hosted and open-source. It is easy to install, use and upgrade. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

Sometimes some paid features are promoted and are a bit annoying Review collected by and hosted on G2.com.

Simon M.
SM
Simon M.
Chief Content Creator
Small-Business (50 or fewer emp.)
"A conversation between two should not have a third person listening; keep them out with Matomo"
5/5
What do you like best about Matomo (Formerly Piwik)?

The very fact that analytics can be ethical was the very thing that attracted me towards Matomo. Users coming to your site and trusting you to keep the transaction between yourselves shouldn't be worried about a third party collecting more data on you. The fact that Matomo respects peoples' privacy and wilfully doesn't track someone if they don't want to be tracked, that..., that it what makes them the best.

Any data that is collected about a person's behaviour on our website never leaves our server, is not sold to a 3rd party and becomes no one else's business. This is why I personally love Matomo - to be able to host it on your own server, keep all that data from BIG BROTHER and make sure the customer is treated as a customer and not a product! Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

There are no dislikes and I'm not even sucking up. In the past, I've had to deal with a lot of products not working the way they were intended to work, breaking down in the middle of something, not providing accurate information. After using Matomo for over 3 years, there simply is nothing to dislike about it. Any dislike that arises would be purely because of bad hosting or bad configuration. Review collected by and hosted on G2.com.

RR
Roel R.
Owner / CEO
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great Open Source Software"
5/5
What do you like best about Matomo (Formerly Piwik)?

You have full control over collected data, no more data collection by third-party proprietary software like Google Analytics. Easy to use and setup and a great interface. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

The mobile application is less powerfull than the online dashboard and apps from other software suppliers. However, it does do it's job. Review collected by and hosted on G2.com.

Farrukh T.
FT
Farrukh T.
Project Management Volunteer
Small-Business (50 or fewer emp.)
"GDPR complaint marketing analytics tool"
4/5
What do you like best about Matomo (Formerly Piwik)?

GDPR manager included in the tool; on-premise self-hosting is possible Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

Cannot be integrated with Google marketing platforms Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Having used matomo extensively over 5 years of my experience building single page web Analytic page"
4.5/5
What do you like best about Matomo (Formerly Piwik)?

I like detailed dashboard and ease of tracker functions to watch user activity closely. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

Little complex to follow documents in order to implement into react es6. Had to refer php based sdk to discover and implement new features. Review collected by and hosted on G2.com.

AG
Alexander G.
Small-Business (50 or fewer emp.)
"Analytics tool for the homepage"
4/5
What do you like best about Matomo (Formerly Piwik)?

Good dashboard with the main overview of clicks and visitor stats. The graphics are clear and helpful, no useless functions and a smart live view tool to control the traffic. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

The installation on the website, by editing the main head-content works easily, but the website speed is less now so would be important to load the script faster to don't block and slow down the loading speed. Review collected by and hosted on G2.com.

Manish R.
MR
Manish R.
Software Engineer
Enterprise (> 1000 emp.)
"Track online visitors"
4.5/5
What do you like best about Matomo (Formerly Piwik)?

I like about the tracking report by the person visits online Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

The custom language are not sufficient to understand.please add more regional language. Review collected by and hosted on G2.com.

Sam T.
ST
Sam T.
Founder and Chief Executive
Small-Business (50 or fewer emp.)
"Comprehensive features, worth the time investment"
4.5/5
What do you like best about Matomo (Formerly Piwik)?

Powerful features for a range of uses, from basic web analytics, to ecommerce and product intelligence. Excellent privacy features and control. Highly configurable goal and event tracking. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

Finding out where certain features are and how to use them can take time. Configuring geolocation could be easier. And some concepts are non-obvious, eg. funnels vs user paths vs transitions. Review collected by and hosted on G2.com.

DC
Darius C.
Advertising Analyst
Small-Business (50 or fewer emp.)
"Excellent way to keep control of your valuable company data"
5/5
What do you like best about Matomo (Formerly Piwik)?

I like that Matomo can be self-hosted, which means that our company keeps complete control over our analytics data, and that it cannot be used by 3rd parties, which is important for a simple GDPR policy. Review collected by and hosted on G2.com.

What do you dislike about Matomo (Formerly Piwik)?

I dislike how much server resources it takes to track a web site with Matomo, but we have decided it is worth the extra cost. A small dedicated server tracks a busy web site easily. Review collected by and hosted on G2.com.