Love how it is a super easy interface to use. The Automated text setting save an incredible amount of time when comes to making initial contact with customers. I normally have 200-300 leads I am qualifying at a time and Matador was a huge help in ensuring I was able to handle this myself without a team. With all the uses of Matador you can easily have 1 full time person tackle the job of a small BDC department. The Matador team is also amazing to deal with. Review collected by and hosted on G2.com.

The platform is always growing. So things that I was not a fan of were quickly updated, changed or added when I would contact the Development team in regard to it. So nothing bad to say. Review collected by and hosted on G2.com.

Matador has helped our brand manage the leads we received from Facebook with their Facebook integration. Now, we can chat we customers directly on our platform and see the conversations our customers have with our agents. It is much more efficient this way. Review collected by and hosted on G2.com.

I wish we could integrate other social media for lead management (instagram). Review collected by and hosted on G2.com.

This platform provides the easiest way to communicate with Facebook use leads in the most user-friendly way possible. I found it one of the best CRM for the automotive industry out there in the market. Highly recommended! Review collected by and hosted on G2.com.

I would love to see the email integration support on the platform to follow up with leads which doesn't provide phone numbers. Review collected by and hosted on G2.com.

This is a great platform to make contacts with your customers. Text is the way our customers prefer to communicate. Review collected by and hosted on G2.com.

Needs a easier method to sort the messages that communication is transpiring and those waiting for an initial response. Review collected by and hosted on G2.com.

Matador is an easy way for us to stay in touch with our customers and gain new customers. The simplicity and ease of the product are hands down one of the best aspects. Review collected by and hosted on G2.com.

I would love to be able to incorporate videos and or images. Other than that we love Matador. Review collected by and hosted on G2.com.

Matador offers a good tool for review generation. It's a very effective tool, and they also provide a good support service. Review collected by and hosted on G2.com.

I can't think of anything I dislike from Matador. Review collected by and hosted on G2.com.

By far the best and most effective tool that my department has. The results speak for itself. Review collected by and hosted on G2.com.

No dislikes, their dev team take our feedback and adjust accordingly. Review collected by and hosted on G2.com.

Well-designed and incredible customer support, only great things to say about Matador. Highly recommend it! Best feature was mass texting and managing my pipeline of clients. Helped me increase sales, target my audience. Review collected by and hosted on G2.com.

None, all Matador features were helpful for my purpose. Review collected by and hosted on G2.com.

We can texte our customer fast and easy to use Review collected by and hosted on G2.com.

we have to split all stats by our selves Review collected by and hosted on G2.com.

The automated responses. Keeps clients engaged Review collected by and hosted on G2.com.

Needs more functionality to incorporate fixed operations declined services, first service reminders and due for service Review collected by and hosted on G2.com.