the payment system is very efficient for working in a virtual market like today Review collected by and hosted on G2.com.
too many notifications on cell phone , email etc Review collected by and hosted on G2.com.
i would say the most a like about Matador it's a very user-friendly system Review collected by and hosted on G2.com.
nothing really about the product everything is great Review collected by and hosted on G2.com.
The fact that clients do not have your number and the mass texting you can use for many departments Review collected by and hosted on G2.com.
When you have a conversation with a client a few days after the original text it starts a new text and Convo. Review collected by and hosted on G2.com.
It is easy for us to contact the client after a delivery, make sure that he knows when his next appointment is! Review collected by and hosted on G2.com.
I don't think there is something missing with matador Review collected by and hosted on G2.com.
The interface is very attractive and easy to use. We have been able to send out SMS broadcasts to clients, which have led to many conversions and sales ultimately. I wish I had Matador integrated into my website years ago, it would have helped me a great deal. It's been very convenient for my staff and the clients to communicate their needs and quickly cater to them efficiently, leading to more sales more rapidly. The support team at Matador is also very responsive and is open to new ideas and implementations which is a big plus! Review collected by and hosted on G2.com.
Media attachments are available but it would be great if we could drag and drop them straight in the message box. Review collected by and hosted on G2.com.
Hi Rana - thanks for taking the time to leave a review! We've passed your request for attachment drag & drops onto our development team.
it makes it extremely easy to communicate and keep track of conversations with my clients. Review collected by and hosted on G2.com.
there is not a single thing that i dislike. Review collected by and hosted on G2.com.
I can track my clients' responses in real-time with notifications in my email!! Review collected by and hosted on G2.com.
The customers are all mixed up (service/part/sale) Review collected by and hosted on G2.com.
I think the platform itself is easy enough to maneuver, not a huge learning curve, I like that I don't have to have an app. Review collected by and hosted on G2.com.
I just don't think it is effective. It often doesn't kick in quickly enough. It doesn't kick in immediately after I get a lead, and when it usually kicks in is when the client is sitting in my chair. While it's great that it will (supposedly) text my client over and over until they engage, I haven't noticed any of mine actually engage. It just doesn't seem to be any more effective than the platform we are already using. Great concept though. Review collected by and hosted on G2.com.
Hi Laura,
Thank you for taking the time to leave a review. We take everyone's feedback very seriously and strive to make sure the product meets or exceeds everyone's expectations.
We're happy to see that you've seen the power of texting!
As for how quickly Matador responds: we have made considerable changes to the Matador platform that allows for more customization and personalization for how quickly the platform responds to responses.
At any rate, we greatly appreciate you for taking the time to try Matador!
Kind regards,
The Matador Team
The Auto replies from IA Bot are really helpful. Review collected by and hosted on G2.com.
That the Auto replies from IA Bot don't always send. Review collected by and hosted on G2.com.
Love the product and the team is by far the most helpful I have worked with. Everyone is super prompt and helpful when we have questions. Review collected by and hosted on G2.com.
The product is always growing and changing so while there is a bit of a learning curve from time to time, all changes are relevant and help us provide a better serivce. Review collected by and hosted on G2.com.