MASV Reviews (48)

Reviews

MASV Reviews (48)

4.8
48 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and fast transfer speeds of MASV, highlighting its ability to handle large files efficiently without complications. The platform's intuitive interface and reliable performance make it a preferred choice for businesses needing secure file transfers. However, some users note that the cost can be a concern, especially for high-volume transfers.

Pros & Cons

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Erin Carere S.
ES
Erin Carere S.
Singer, Actress, Screenwriter, Writer, TV Writer, Producer, Songwriter
Small-Business (50 or fewer emp.)
"Accessible, Easy Large Data Transfers for Our Feature Film"
4.5/5
What do you like best about MASV?

We are using MASV for large data transfers on our feature film. They are providing a price that is accessible for us, as our film is a SAG Ultra Low Budget film. For the most part, everyone has been able to use MASV with ease. Review collected by and hosted on G2.com.

What do you dislike about MASV?

Data transfer is expensive in general, but MASV has been a great tool for us, honestly. I don't think there is anything I dislike about it! Review collected by and hosted on G2.com.

Response from Gene Villeneuve of MASV

Thank you Erin! The MASV team appreciates your feedback. We can't wait to learn more about your feature film.

Tod R.
TR
Tod R.
IT Asset Manager
Media Production
Mid-Market (51-1000 emp.)
"Fast, Reliable Large File Transfer That Just Works"
4/5
What do you like best about MASV?

MASV makes transferring large media files remarkably simple. The interface is intuitive—no training required—and implementation was seamless. Upload speeds are consistently fast, even with multi-gigabyte files. We especially appreciate the reliability; transfers complete without the failures we experienced with other solutions. Customer support has been responsive when we've had questions, and the integration options fit well into our existing workflows. Review collected by and hosted on G2.com.

What do you dislike about MASV?

I don’t have much to complain about, aside from the occasional blips with uploads and downloads. Overall, I’m very pleased with it. Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Hello Tod,

Thank you for taking the time to review MASV and share your experience! We are so glad to hear that our platform is reliable and fast and that our team is helpful.

If you want to provide more feedback to our team on your experiences, we’re always here: support@masv.io.

Thanks for using MASV!

— The MASV Team

EK
Elissar K.
Associate Director of Development
Small-Business (50 or fewer emp.)
"MASV Makes Large File Sharing Effortless for Video Editing"
5/5
What do you like best about MASV?

MASV makes large files easy to share internally and externally. The user interface is clear and intuitive. Pricing is accessible for a non-profit. Performance is consistent and top-notch. The integrations we need are there to keep our team organized and on top of projects. It's been essential in our video editing process. Review collected by and hosted on G2.com.

What do you dislike about MASV?

I haven't experiences anything negative with MASV, not even a glitch once. Maybe pricing won't be accessible for everyone but otherwise I can't think of anything. Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Hello Elissar,

Thank you for taking the time to review MASV and share your experience!

We are glad to hear that you find our platform easy to use and our performance is meeting your needs! We do offer pricing options to reduce fees as you send more data, feel free to reach out to our team to help you find the best rate: support@masv.io.

Thanks for using MASV!

— The MASV Team

Sasha N.
SN
Sasha N.
President
Small-Business (50 or fewer emp.)
"Strong Client Access Controls and Privacy-First Data Handling"
4.5/5
What do you like best about MASV?

I like that I can control portal access for clients. Security and data privacy are very important to me, and I chose MASV because it doesn’t use my data or my clients’ data to train LLMs. If that’s no longer the case, I need to know, because I would switch if you decide to do that. Review collected by and hosted on G2.com.

What do you dislike about MASV?

There are some difficulties identified by my clients. They would like notification when something has been successfully transferred. Also, they noticed that if they included a .docx document in their folders, that stopped the transfer. I would be good if you could identify non-supported file types at the moment of ingest to avoid this problem. Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Hi Sasha,

Thanks for taking the time to review MASV and share your experience! We are so glad to hear that you enjoy the MASV Portal and security - we don't resell any info as security is a cornerstone of MASV.

As for notifications, you can adjust notification settings under "Features & Settings" along the left side of the app. We are working to provide more customizable options in the near future so stay tuned here: https://help.massive.io/en/how-to-manage-masv-email-notifications

We also support all file types including .docx (unless there is a rule restricting).  We'd love more info to help you figure out the issue, if you could please connect with our support team: support@masv.io.

Thanks for using MASV!

— The MASV Team

Jane H.
JH
Jane H.
Small-Business (50 or fewer emp.)
"Fast, Secure, and Highly Flexible File Transfer"
5/5
What do you like best about MASV?

I like MASV for its flexibility, especially when it comes to fast download speeds for the end user, which makes it compelling for them to use. I appreciate that the end user doesn't necessarily need an account to download or upload, which reduces friction in file transfers. I also like the security controls on the back end, allowing me to control how long a file is available, whether it's delivered through a link or email, and having different passwords. The ability to have multiple different links to the same set of files is great. Preserving the folder structure is wonderful, making it pretty easy to work with. It's also easy to customize to our particular needs. The platform provides great tracking, so we know if a receiver has actually opened it. Overall, I appreciate all the flexibility it gives us to design a file transfer process flow customized to how we want to work. Review collected by and hosted on G2.com.

What do you dislike about MASV?

The only thing I wish I could do sometimes is edit a package once it's uploaded on the server. It's not a huge problem having to reupload stuff if I need to, but that's just the one small thing that I would love. Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Hi Jane,

Thank you for taking the time to review MASV and share your experience! We are so glad to hear that you found MASV flexible, fast, and secure.

We are big fans of feedback so thank you for letting us know about your concerns with editing uploads, we will certainly keep this in mind as we look toward future product builds. If you want to provide more feedback to our team on your experiences, we’re always here: support@masv.io.

Thanks for using MASV!

— The MASV Team

Carole W.
CW
Carole W.
Head of Marketing & Communications
"Effortless Large File Transfers with MASV"
5/5
What do you like best about MASV?

I find MASV incredible for facilitating the fast and timely flow of edited event and promotional photography and graphic design work between my business and contractors, ensuring we always meet client deadlines. It's very simple and easy to use for both me and any contractors, and it can easily handle really big files. This is crucial as I need to be able to send and receive large files like raw and edited photo images and InDesign working files every day. MASV being easy and simple to use means minimal instruction is needed, keeping contractors happy and ensuring I get work done on time. Setting it up was very easy, and everyone in the business who has used it has found MASV a great platform, far better than Dropbox. MASV has been instrumental in allowing multiple contract photographers to edit and send jobs without server access, and it's also proven to be a great alternative when clients can't access SharePoint. I would definitely recommend MASV to others. Review collected by and hosted on G2.com.

What do you dislike about MASV?

I have been using it for 6 months and so far it fully supports everything I am using it for - no complaints so far Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Hi Carole,

Thank you for taking the time to review MASV and share your experience! We are so glad to hear that MASV is making your file transfers faster and more efficient and that it's easy to use for your team and your clients.

If you want to provide more feedback to our team on your experiences, we’re always here: support@masv.io.

Thanks for using MASV!

— The MASV Team

Casey C.
CC
Casey C.
Artist Support Specialist
Small-Business (50 or fewer emp.)
"Effortless File Management, Seamless Integrations"
4.5/5
What do you like best about MASV?

I like how MASV integrates seamlessly with both Google Drive and Slack, making it easier to manage client files. The customization of client portals is another feature I enjoy, as it allows us to tailor the experience for each client. I appreciate that client uploads are automatically sent to the correct shared folder on Google Drive, which keeps our workflow organized. Plus, the notification feature on Slack is quite useful, ensuring our team is immediately informed when uploads are submitted. Setting MASV up was very easy, which was a definite plus for our team. Review collected by and hosted on G2.com.

What do you dislike about MASV?

A few times, the Google Drive automation has failed. It would also be nice if we could send Slack notifications to specific channels based on which portal was used for the upload. Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Hi Casey,

Thank you for taking the time to review MASV and share your experience! We are so glad to hear that our integration, Portal, and automations are working for you and that our setup was easy!

If you want to provide more feedback to our team on your experiences, we’re always here: support@masv.io.

Thanks for using MASV!

— The MASV Team

Verified User in Motion Pictures and Film
AM
Verified User in Motion Pictures and Film
Small-Business (50 or fewer emp.)
"Fast, Reliable Downloads That Make Media Management Invaluable"
5/5
What do you like best about MASV?

MASV allows fast, consistent, and reliable downloads. We are a small film festival and it allows us to manage all media quickly and efficiently. It is invaluable. Review collected by and hosted on G2.com.

What do you dislike about MASV?

The customer service can occasionally be a bit slow to respond, but they have always been receptive to our questions and concerns. I rarely run into any performance issues. Review collected by and hosted on G2.com.

Response from Brad Alford of MASV

Thank you so much for taking the time to share your experience with MASV on G2! We're thrilled to hear that MASV has become an invaluable tool for your film festival. Knowing that our platform provides you with the fast, reliable downloads and the consolidated, user-friendly space needed to manage large video and DCP files is exactly why we do what we do.

We also greatly appreciate your honest feedback regarding our customer support. While we are glad that our team has always been receptive and helpful to your concerns, we apologize for the occasions when our response times have been slower than ideal. Please know that we take this feedback to heart and are actively working to improve our speed so you can get the swift, reliable support you deserve.

Best of luck with all of your upcoming festival screenings!

Harry M.
HM
Harry M.
Head of Production
Small-Business (50 or fewer emp.)
"Effortless Large File Transfers with MASV"
5/5
What do you like best about MASV?

I like that MASV is easy to use and has fast speeds, which is crucial for handling gigabytes of footage without slowing down our workflow. It's secure, meeting the requirements of our clients and students who need secure services. The ability to send out portals is a nice, low-friction way to request files from people, making it very easy to send out portals to clients or external contractors. Integration with tools like Iconic is also a great feature. Review collected by and hosted on G2.com.

What do you dislike about MASV?

I think it would be useful to have a preview function, or at least some way to see which files are being loaded while they’re loading. Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Hello Harry,

Thank you for taking the time to review MASV and share your experience! We are so glad to hear that our platform is easy to use and fast.

Great idea with suggesting the preview function, we will share this information with our team. If you want to provide more feedback to our team on your experiences, we’re always here: support@masv.io.

Thanks for using MASV!

— The MASV Team

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"File Transfer System That Anyone Can Use"
4/5
What do you like best about MASV?

It's simple interface. Non-technical folks are able to send me files without issue since it's just drag-and-drop and it's a web browser interface so they don't have to install any extra programs to do it Review collected by and hosted on G2.com.

What do you dislike about MASV?

It's automation could have more customizability. I'd like to be able to have some files download to one location and others download to another based on who is sending me a file, because right now I just have any received files just download to one location on my server Review collected by and hosted on G2.com.

Response from Kristina Zelko of MASV

Thank you for taking the time to review MASV and share your experience!

We are glad to hear that you find MASV simple to use and that we are saving you time. As for customizing automation, you can currently automate the package but not an individual file, I have included a link with more info in the resources or you can contact support@masv.io for help setting up a workflow.

Thanks for using MASV!

— The MASV Team

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