I love that it links to other cross-functions Review collected by and hosted on G2.com.

The quality system can tend to have multiple modules that can be overlaying information that may not be useful to an end user. Review collected by and hosted on G2.com.

The efficiency of document approvals and ensuring training is being completed. Review collected by and hosted on G2.com.

If there was a more intuitive search system. Review collected by and hosted on G2.com.

The MasterControl team has invested heavily in the development of a robust platform and innovative tools. Review collected by and hosted on G2.com.

The Qx, Ax and AQEM systems are not fully integrated. Review collected by and hosted on G2.com.

User friendly, system is intuitive and compliant Review collected by and hosted on G2.com.

System glitches, limited configuration to FBS Review collected by and hosted on G2.com.

There is a lot you can do with MasterControl's Qx system, including creating event templates by hand. A lot of MasterControl is configurable and can fit the needs to your system well. Review collected by and hosted on G2.com.

Everything seems to be a different licensing structure, having to pay for modules and different licenses for those modules seems excessive and unnecessary. The entire system is not super user friendly, a lot of end user training is required to understand workflows. Review collected by and hosted on G2.com.

User-friendly, easy to use application. Allows to effectively manage documents and control user access. Great customer support and training tools.Easy to validate with validation excellence tool. Review collected by and hosted on G2.com.

Administrative tasks for system administrators can be tedious especially for user account management. Review collected by and hosted on G2.com.

It is a platform that supports a lot of different areas within Quality Management - especially the new areas like Mx, AQEM and their AI implementation. Thus it has a lot of oppertunities. All the basic requiremens´ts of an eQMS is fulfilled and it is an out-of-the-box validated system. Review collected by and hosted on G2.com.

MasterControl cannot be descibed as a user friendly system. There are way to many clicks needed, just to do the basic stuff, like creating a document, or go through training in a document. Review collected by and hosted on G2.com.

I really like the training module. As the training responsible of the company for the GLP/GCP area, training is so much easier now. Before we had a paper based system for 200 employees and this was a nightmare. It took some time to get used to MC but now it works like a charm Review collected by and hosted on G2.com.

Training of new users on how to use master control is sometimes not easy especially when they are only used to work with paper Review collected by and hosted on G2.com.

MasterControl (MC) has a module system that, together with the fact that it's configurable, lets you "right size" the software for your business needs. MC stays current with regulatory needs and regularly updates it software accordingly. They provide constant updates and guidance on validation.

I like how interconnected the modules are, so you can seemlessly move from NCR, to CAPA, to a document update, to training. Presents extremely well in external audits. Review collected by and hosted on G2.com.

MC really caters to life sciences. If you are not a life science company, many of the steps in the process modules feel like overkill. Also, if you are an organization with limited quality events, the effort it takes to assign/manage the proper roles and walk through a 6-step process to execute three CAPAs a year is a hassle.

The license structure does not work particularly well for our business. Users are assigned "basic" or "full" licenses, and only people in "full" licenses can collaborate or approve documents. We have a very low task volume, but a broad range of people who may need to collaborate/approve 2 or less tasks a month. MC used to have a better system (for us) that limited the amount of people who could be concurrently logged in, but didn't require a defined, named user license. Review collected by and hosted on G2.com.

Easy creation and revision of key documents, with incorporated training. Review collected by and hosted on G2.com.

The Search has been enhanced but can still be frustrating. Review collected by and hosted on G2.com.