--- title: MasterControl Manufacturing Excellence Reviews meta_title: 'MasterControl Manufacturing Excellence Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 144 reviews by the users' company size, role or industry to find out how MasterControl Manufacturing Excellence works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 144 scale: '5' date_modified: '2026-08-08' parent_category: name: Manufacturing url: https://www.g2.com/categories/manufacturing --- # MasterControl Manufacturing Excellence Reviews **Vendor:** MasterControl **Category:** [Manufacturing Execution System (MES) Software](https://www.g2.com/categories/manufacturing-execution-system) **Average Rating:** 4.4/5.0 **Total Reviews:** 144 ## About MasterControl Manufacturing Excellence MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eliminate millions of errors and deliver products to the market 70% faster. Mx enables completely paperless manufacturing with production records (EBR/eDHR) to our modern MES features to electronic logbooks and asset management. ## MasterControl Manufacturing Excellence Pros & Cons **What users like:** - Users find MasterControl Manufacturing Excellence's **ease of use** enhances efficiency through intuitive features and seamless integrations. (35 reviews) - Users commend MasterControl MX for its ability to achieve **significant error reduction** , enhancing compliance and process efficiency. (13 reviews) - Users highlight the **exceptional customer support** of MasterControl, enhancing their experience with responsive and thorough assistance. (12 reviews) - Users praise the **intuitive platform and features** of MasterControl MX, enhancing efficiency and accuracy in document creation. (12 reviews) - Users highlight the **time and cost savings** from switching to electronic batch records, enhancing efficiency and compliance. (12 reviews) - Automation (11 reviews) - Users find MasterControl Manufacturing Excellence **easy to implement** with intuitive templates and responsive support for smooth integration. (10 reviews) - Manufacturing Integration (10 reviews) - Customization (9 reviews) - Efficiency (9 reviews) **What users dislike:** - Users feel the **limited functionality** of MasterControl Manufacturing Excellence hinders user experience and efficiency in certain phases. (15 reviews) - Users find the platform's **rigidity** hinders advanced workflow configuration and personalization during module building. (8 reviews) - Users find the **complex usability** of MasterControl frustrating, especially when configuring workflows and updating templates. (7 reviews) - Users face **training difficulties** with MasterControl, requiring extensive learning to navigate the system effectively. (7 reviews) - Users report issues with **software bugs** that disrupt the system and hinder effective use of MasterControl. (6 reviews) - Users find the **steep learning curve** of MasterControl Manufacturing Excellence challenging, complicating initial setup and training efforts. (5 reviews) - Users find **MasterControl Manufacturing Excellence** not intuitive, creating a steep learning curve and requiring sysadmin support. (5 reviews) - Inefficient Workflow (4 reviews) - Poor Customer Support (4 reviews) - Users find the **complex implementation** of MasterControl Manufacturing Excellence cumbersome, particularly in template drafting and configuration. (3 reviews) ## MasterControl Manufacturing Excellence Reviews ### 1. Like the ease, but looking forward to improvements **Rating:** 3.0/5.0 stars **Reviewed by:** Teresita L. | Document Control Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about MasterControl Manufacturing Excellence?** Easy to create templates, like the availability to review configurations before relelasing templates **What do you dislike about MasterControl Manufacturing Excellence?** Not able to Edit like Lot # or qty once a production record has been created **What problems is MasterControl Manufacturing Excellence solving and how is that benefiting you?** Digital production records, being a paper free company ### 2. Great Future Outlook **Rating:** 3.0/5.0 stars **Reviewed by:** Shawnna W. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about MasterControl Manufacturing Excellence?** Integratable and customizable product with exiciting future **What do you dislike about MasterControl Manufacturing Excellence?** Reporting not fully working for insights tool **What problems is MasterControl Manufacturing Excellence solving and how is that benefiting you?** day to day processes and meeting regulations ### 3. Manufacturing **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about MasterControl Manufacturing Excellence?** East to navigate and work with. It's very intuitive. **What do you dislike about MasterControl Manufacturing Excellence?** Training end users and having to help with problems **What problems is MasterControl Manufacturing Excellence solving and how is that benefiting you?** It is streamlining our processes. **Official Response from Madi Nilsson:** > Hi there, thank you for your time and providing us with feedback. I'm happy to hear that MasterControl's Manufacturing Excellence product has streamlined your processes! I am sorry to hear that you have had trouble training end users and having to help with problems. I'm going to let you in on a little secret, we are currently working on an educational webinar that will be presented by our educational team covering best practices for our Manufacturing Excellence product. Please stay tuned for this Quality Hour invitation! In the meantime, I am interested to hear more about your experience with our product and if you have time to revisit your feedback, that would be awesome. Thanks again! ### 4. DOCUMENT LIFECYCLE **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about MasterControl Manufacturing Excellence?** DOCUMENT LIFECYCLE AND TRAINING WHEN REVVED UP **What do you dislike about MasterControl Manufacturing Excellence?** DOCUMENT LIFECYCLE AND TRAINING WHEN REVVED UP AND ALSO THE APPROVAL CYCLE **What problems is MasterControl Manufacturing Excellence solving and how is that benefiting you?** TRAINING AND REPORTS SHOWS STATUS OF THE PENDING TRAINING ## MasterControl Manufacturing Excellence Discussions - [What is MasterControl Manufacturing Excellence used for?](https://www.g2.com/discussions/what-is-mastercontrol-manufacturing-excellence-used-for) - [View MasterControl Manufacturing Excellence pricing details and edition comparison](https://www.g2.com/products/mastercontrol-manufacturing-excellence/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+18%3A58%3A17+-0500&secure%5Bsession_id%5D=e107a279-0f74-4d33-9aa5-cfab2917009d&secure%5Btoken%5D=4075d0d83e3bc288925fd47e0b6770babea4c88c5ca3e7d7b1b9e107287accfe&format=llm_user) ## MasterControl Manufacturing Excellence Integrations - [Elemental Machines](https://www.g2.com/products/elemental-machines/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) ## MasterControl Manufacturing Excellence Features **Additional Functionality** - Traceability - Production Scheduling - Workflow Management - Third-Party Integrations - Real-Time Data - Warehouse Management - Product Configurator - AI Copilot - Production Tracking - Alerts/Notifications - Supplier Management - Demand Forecasting - Barcode/Ticket Scanning - Purchase Order Management - Product Lifecycle Management - Maintenance Management - Customizable Reports - Work Order Management - Bills of Material - Quality Control - Supply Chain Management - Inventory Management - Cost Estimating - Real-Time Analytics - Shop Floor Management - Material Requirements Planning - Multi-Location - Job Management - Distribution Management - API - Financial Management - Production Management - Activity Dashboard - Sustainability Management - Compliance Management - Generative AI - Safety Management - Unattended Automation - Document Management - Lot Tracking - MES - Data Import/Export - Capacity Planning **Data Management** - Aggregation - Data Models - Propagation - Data Collection - Cleansing **Production Control - Manufacturing Execution System (MES)** - Scheduling - Dispatching - Execution - Automated Scheduling - Maintenance Scheduling **Analytics** - KPIs - Real Time - Dashboards **Production Monitoring - Manufacturing Execution System (MES)** - Materials Movement - Quality Control - Operations Traceability - Safety Management - Bills of Material **Data Collection and Analysis - Manufacturing Execution System (MES)** - Performance Analysis - Machine and equipment - Document Control - Collect Manufacturing Data **Agentic AI - Manufacturing Intelligence** - Proactive Assistance **Integration - Manufacturing Execution System (MES)** - Machine and equipment - Manufacturing Software - Internet of Things (IoT) **Artificial Intelligence - Manufacturing Execution System (MES)** - Predictive Analytics - Real-time Monitoring - Adaptive Planning - Real-Time Monitoring **Agentic AI - Manufacturing Execution System** - Cross-system Integration - Third-Party Integrations **Additional Functionality** - Activity Dashboard - Shop Floor Management - Quotes/Estimates - Inventory Tracking - Resource Allocation - Quality Management - Built-in Accounting - Supplier Management - Purchase Order Management - Reporting & Statistics - Workflow Management - AI Copilot - Document Management - Product Information Management - Project Management - Data Visualization - Supply Chain Management - Shipping Management - Task Management - Multi-Location - Generative AI - Performance Metrics - Order Management - Data Collection - Compliance Management - Search/Filter - Data Import/Export - Barcode/Ticket Scanning - Cost Tracking - Forecasting - Estimating - API - Inventory Management - Production Management - Warehouse Management ## Top MasterControl Manufacturing Excellence Alternatives - [Kinetic](https://www.g2.com/products/epicor-kinetic/reviews) - 3.9/5.0 (722 reviews) - [Epsilon3](https://www.g2.com/products/epsilon3/reviews) - 4.2/5.0 (259 reviews) - [L2L](https://www.g2.com/products/l2l/reviews) - 4.3/5.0 (215 reviews)