Hyan Drix V.
HV
Hyan Drix V.
Disputes
Mid-Market (51-1000 emp.)
"Identity Checker"
4.5/5
What do you like best about Mastercard Identity Review 360?

EKATA is a useful tool that provide insight about the data available that requires mitigation. using phone email address and address you can file result if the phone email and address are match or under the same person. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

some information is show like owner phone and address and if the phone number is recycle to check the ownership of the phone Review collected by and hosted on G2.com.

Monaliza B.
MB
Monaliza B.
Mid-Market (51-1000 emp.)
"Verifying identity to most of the countries"
5/5
What do you like best about Mastercard Identity Review 360?

Ekata's ability to identify customers' identities and information across all countries is something I find appealing. It is necessary for us to have a reliable source to confirm that we are working with real customers in order to preserve their identity, foster trust, and encourage them to keep using our service for a positive customer experience. As part of customer support, I used it most of the time as part of our company's tools. It is easy to use since you just need to fill up the required details and there is an ease of integration with our system. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

It doesn't indicate how the other occupant at the same address is related to the other one. However, the overall experience in using the information available in Ekata is really helpful. Review collected by and hosted on G2.com.

Glenn Michael B.
GB
Glenn Michael B.
Risk and Compliance analyst
Mid-Market (51-1000 emp.)
"Time saver."
5/5
What do you like best about Mastercard Identity Review 360?

User friendly and accurate.Vital tool needed when mitigating one's information. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Been using EKATA for couple of years and it never fails to help me. Review collected by and hosted on G2.com.

Diana Rose F.
DF
Diana Rose F.
risk investigator
Mid-Market (51-1000 emp.)
"Ekata"
5/5
What do you like best about Mastercard Identity Review 360?

I like how ekata is easy to use or user friendly also how ekata is very advanced in terms of locating spefic information like address , phone number of such person , you can also used it multiple times as it doesnt have limitations to use . Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

as of right now i do not have anything to dislike with ekata as it provides great service that help me with my current job. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Using EKATA as Fraud Investigator"
5/5
What do you like best about Mastercard Identity Review 360?

Being in a financial industry, Ekata plays a major role when it comes to tracking the customer's phone number and email address. The tool can easily verify if the said information are linked to the customer, or not.

Ekata can also track all the possible household members of the customers, which will help us determine the other members of the customer's family.

Moreover, the tool can track the customer's location either using customer's phone number, IP address or the account address. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

To be honest, Ekata is being listed as one of the major tools in our work. I do not see any issues with this tool. Review collected by and hosted on G2.com.

Joseph G.
JG
Joseph G.
Mid-Market (51-1000 emp.)
"The benefits of using ekata"
5/5
What do you like best about Mastercard Identity Review 360?

It is such an advantage to be using a tool that allows you to search information in different regions/countries. Moreover, you to use multiple information to sarch and review to aid your security investigation. It provides great help to my job and promotes efficiency and accuracy to get things done with ease and confidence. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

Overall, I find Ekata very helpful and treat it a extremely useful in my job. Review collected by and hosted on G2.com.

Diana J.
DJ
Diana J.
customer service rep
Mid-Market (51-1000 emp.)
"EKATA Review"
5/5
What do you like best about Mastercard Identity Review 360?

What do i like best about EKATA ; its reliable ; easy to access and there are a lot of ways on how we can validate information Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

what i dislike about ekata: None so far- it works fine with me. Review collected by and hosted on G2.com.

Alvin Rey A.
AA
Alvin Rey A.
Risk Investigator
Financial Services
Mid-Market (51-1000 emp.)
"User Experience Feedback"
4.5/5
What do you like best about Mastercard Identity Review 360?

The tool provide detailed information of a specific account attributes that is helpful for our business to mitigate fraud. It give details/ information about a specific number, address, IP address, email etc. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

When you use the address function to gather details about a specific address. The City and Zip Code part sometimes is not working. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"EKATA Review"
5/5
What do you like best about Mastercard Identity Review 360?

What I love about Ekata is that we can easily detect fraudulent people by showing all the negative attributes by entering the CX details. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

There are multiple pieces of information that are redundant when showing the result. Review collected by and hosted on G2.com.

Mark John A.
MA
Mark John A.
Customer service representative
Mid-Market (51-1000 emp.)
"The most accurate and seamless identification verification is offered by Ekata's solutions."
2.5/5
What do you like best about Mastercard Identity Review 360?

In order to expedite and improve the accuracy of decisions made for manual evaluations, Ekata is a very user-friendly tool. The user experience is made easier by Ekata's numerous search options and methods. Review collected by and hosted on G2.com.

What do you dislike about Mastercard Identity Review 360?

The risk score isn't always accurate. Certain characteristics are prevalent, yet they will have an excessive impact on the risk score. When calculating risk scores with information, there should be both primary and secondary considerations. Review collected by and hosted on G2.com.