J

Just Sevilla .

Small-Business (50 or fewer emp.)

10/21/2018

"Suitable for mail"

3/5

What do you like best about MassMailer?

In a short time, these sports have become vital in our daily intake procedure. Then, we were able to create call lists based mainly on how a selected touch interacted with the opened email, click, etc. MassMailer along with SendGrid gave us that tool, at a completely reasonable cost compared to other available options. just a few clicks away from sending an email to the largest number of Salesforce contacts or leads you wanted. Additionally, the feedback we received from our customers about the ease of use is brilliant. Review collected by and hosted on G2.com.

What do you dislike about MassMailer?

Previously, we had an issue with the ability to "Save as" modified templates, but we changed it to resolved with the help of operating with the support team as an improvement company. The setup is a complex of chunks. However, that's why the incredible technical support comes into play, you cannot have more than 9 items in the filter logic or nothing will be displayed, the fields are not in alphabetical order, so they can be in order. The reality is hard to discover, and so on. All that said, MassMailer delivers what it promises. Review collected by and hosted on G2.com.

Recommendations to others considering MassMailer:

We use it for many packages in the commercial company, purchasing campaigns, revenue, advertising, and marketing campaigns, as well as internal messages. We were able to make our mass email approach much more effective and eco-friendly. It is an easy device to purchase beyond the daily email limit of Salesforce. We send the same email to all customers from all sectors to remind them to send in finances. We are able to send mass emails to our customers. Review collected by and hosted on G2.com.

What problems is MassMailer solving and how is that benefiting you?

We can send mass emails to our clients. We follow SalesForce as a CRM tool, however, we were not aware of its email barriers. We use ExactTarget or Marketing Cloud for the company's mass email sends. Within the real estate world, it is important for your business. Reach our more than 300,000 contacts in an ordinary manner and stay in touch in a timely manner and then overcome the Salesforce limit. Review collected by and hosted on G2.com.

KD

Kelly D.

Operations Manager

Financial Services

Mid-Market (51-1000 emp.)

6/29/2017

"Does what it says"

2.5/5

What do you like best about MassMailer?

I like that I can send a mass message but personalize it to the client that I am reaching out too. Review collected by and hosted on G2.com.

What do you dislike about MassMailer?

The app isn't always user friendly so you have to be careful with what emails you set up. Review collected by and hosted on G2.com.

SS

Scott S.

Director of Marketing & Business Development

Staffing and Recruiting

Small-Business (50 or fewer emp.)

1/4/2016

"Great Experience Working with Mansa Systems & MassMailer"

4.5/5

What do you like best about MassMailer?

MassMailer is a great program that has allowed our company to increase revenues by 30-40% since starting working with the program. It allows for us to carefully segment our candidates and clients for effortless mass e-mail campaigns. The program also provides great data and the company is very quick to resolve any issues! Review collected by and hosted on G2.com.

What do you dislike about MassMailer?

There isn't much to dislike about this program. All of our users, from ages 22 to 63 are able to easily use this program. When we have a technical issue, we are able to get the issue resolved in the same day with a simple call or e-mail. Review collected by and hosted on G2.com.

What problems is MassMailer solving and how is that benefiting you?

We have been able to make our mass e-mail strategy a lot more effective and efficient. Our company sends outs about 120,000 e-mails per week for marketing purposes and we do so in very little time, leaving more time for us to work directly with our clients. As I said earlier, the impact over the past 2 years has had a HUGE impact on our revenues. Review collected by and hosted on G2.com.

JS

Jim S.

Director of Systems & Physical Plant

Telecommunications

Mid-Market (51-1000 emp.)

11/25/2015

"Great tool for simple email marketing and getting past Salesforce imposed daily send limit."

5/5

What do you like best about MassMailer?

Support was excellent. Once setup I was just a few clicks away from sending an email out to as many Salesforce contacts or leads that I wanted to. There was no longer any 500/day limit. With Mass Mailer you were able to see important statistics about a campaign email, such as soft bounces, hard bounces, sends, receives, opens, clicks, etc. Review collected by and hosted on G2.com.

What do you dislike about MassMailer?

Setup is a bit tricky. However, that is where the excellent tech support comes into play. Also, if you are looking for a sophisticated email marketing too, Mass Mailer is not your answer. Review collected by and hosted on G2.com.

Recommendations to others considering MassMailer:

This is not a sophisticated email marketing tool. It is a simple tool for getting past the Salesforce daily email send limit. That being said, it can be used for some simple email marketing, and is a great way to get your feet wet without spending a lot of money. Definitely take advantage of the great tech support to help with setup. Review collected by and hosted on G2.com.

What problems is MassMailer solving and how is that benefiting you?

I needed a way to do simple mass mailing to Salesforce contacts, bypassing the 500/day email send limit imposed by Salesforce. I also needed a tool that would provide me with some basic email marketing until my company was ready to take the plunge with a more sophisticated tool, such as Pardot. Mass Mailer met all expectations. Review collected by and hosted on G2.com.

MT

Matt T.

Sales Analyst/Salesforce Administrator

Sporting Goods

Mid-Market (51-1000 emp.)

9/18/2015

"Great product for Mass Emails"

5/5

What do you like best about MassMailer?

With 300k contacts, we were searching for ways to reach such a vast audience in regular intervals, while having the ability to gather metrics and adjust our campaigns as necessary.

MassMailer (along with SendGrid) gave us those tools, at a very reasonable price compared to other options out there. We were able to easily train our reps to send their own blasts, and collect the metrics. We were then able to create call lists based on how a particular contact interacted with the email (open, click, etc.).

Before long, these activities became critical in our daily sales process. Review collected by and hosted on G2.com.

What do you dislike about MassMailer?

Set-up is quite involved, but their support is a great resource. Also requires a separate (albeit affordable) subscription to SendGrid. Review collected by and hosted on G2.com.

TP

Trevor P.

Associate Vice President of Enrollment Management and Services

Higher Education

Mid-Market (51-1000 emp.)

8/3/2015

"Made the most of SalesForce"

4.5/5

What do you like best about MassMailer?

MassMailer overcomes a lot of SalesForce's inherent limitations. Crucially, it was a simple fix to dealing with the daily email count limits that prevent SalesForce from being a true CRM (which SalesForce rarely mentions). It also allowed us access to other features such as sending mailings on behalf of other staff. Once setup, the functionality was straightforward from selecting population filters to customizing a template and sending test emails. It was exactly the solution we needed. Review collected by and hosted on G2.com.

What do you dislike about MassMailer?

There's not much to dislike that MassMailer is responsible for. Installing apps on SalesForce is not easy, but MassMailer provided good instructions. The templates in MassMailer can look slightly different than how they are produced in SalesForce, but that is more an issue of using proper HTML, not a problem with MassMailer itself. All said, MassMailer delivers on what it promises. Review collected by and hosted on G2.com.

Recommendations to others considering MassMailer:

MassMailer has been a good tool for us. Their customer service, which was only needed once during installation, was prompt and thorough. They have good documentation, and the product has not failed to date - a notable achievement through SalesForce upgrades. Review collected by and hosted on G2.com.

What problems is MassMailer solving and how is that benefiting you?

We adopted SalesForce as a CRM tool, but we weren't aware of its email limitations. MassMailer was crucial in overcoming those issues. As a result, we've been able to use SalesForce in the way we intended. Without MassMailer, we would have had to search for a different solution altogether. Review collected by and hosted on G2.com.

RB

Rick B.

Sales & Marketing Coordinator/Export Sales Manager/Sales Manager (LaCrosse Flooring)

Paper & Forest Products

Mid-Market (51-1000 emp.)

1/4/2016

"MasMailer Working Well for us"

4.5/5

What do you like best about MassMailer?

The product just works, no hassles, it just allows us to get our stock lists out. Review collected by and hosted on G2.com.

What do you dislike about MassMailer?

nothing really, if anything reporting as I would like some more in depth reports. Review collected by and hosted on G2.com.

Recommendations to others considering MassMailer:

Good people, good product. Easy to endorse Review collected by and hosted on G2.com.

What problems is MassMailer solving and how is that benefiting you?

We use massMailer to send stock information on hardwood lumber and hardwood flooring to buyers around the world on a weekly basis. Then we report from the MassMailer data back to our salespeople who all opened the stock listing in the last 24 hours. It has proven to be a great tool to keep customers informed of what is ready for sale and prompt employees to follow up with those showing an interest. Review collected by and hosted on G2.com.

AR

Verified User in Real Estate

Enterprise (> 1000 emp.)

11/24/2015

"Self Propelled Marketing for Agents At Their Fingertips"

4.5/5

What do you like best about MassMailer?

As our company's Salesforce admin, I personally like how responsive the support team is when we need it. Additionally, the feedback we receive from our customers on ease of use is amazing. Review collected by and hosted on G2.com.

What do you dislike about MassMailer?

Previously we had a limitation on the ability to "Save As" modified templates, but was resolved by working with the support team as an enhancement project. Review collected by and hosted on G2.com.

SI

Steve I.

System Administrator / Salesforce.com Administrator

Internet

Small-Business (50 or fewer emp.)

1/11/2016

"Good app at a GREAT price point"

5/5

What do you like best about MassMailer?

The ease of use and integration with my Salesforce org. Review collected by and hosted on G2.com.

What do you dislike about MassMailer?

What I most dislike is the support timezone difference. Review collected by and hosted on G2.com.

CI

Verified User in Internet

Mid-Market (51-1000 emp.)

11/17/2015

"Works great! Support is stellar!"

5/5

What do you like best about MassMailer?

Integration to SalesForce is seamless. The app is very easy to use, and Mansa Systems offers great support. Review collected by and hosted on G2.com.

What do you dislike about MassMailer?

Setup was rather complex, but the support team helped with the integration. Review collected by and hosted on G2.com.

Recommendations to others considering MassMailer:

Definitely worth looking into if you are using the proprietary Mass Mail system from SalesForce. Review collected by and hosted on G2.com.

What problems is MassMailer solving and how is that benefiting you?

The ability to hook into a third party mail system through the Mass Mailer API has been very beneficial for our organization. We are seeing increased deliverability, with more control on the backend. Review collected by and hosted on G2.com.