--- title: Martello Vantage DX Reviews meta\_title: 'Martello Vantage DX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how Martello Vantage DX works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 10 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### Martello Vantage DX Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **easy implementation** of Martello Vantage DX, enhancing Microsoft Teams call quality and performance. [(4 mentions)](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1072034&qs=pros-and-cons#reviews) Users value the **monitoring capabilities** of Martello Vantage DX for ensuring optimal Microsoft Teams call performance and reliability. [(4 mentions)](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1072089&qs=pros-and-cons#reviews) Users appreciate the **excellent customer support** of Martello Vantage DX, lauding the knowledgeable staff for assistance. [(3 mentions)](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1072074&qs=pros-and-cons#reviews) Users value the **easy integrations** with Microsoft 365, enhancing support and streamlining their service desk operations. [(3 mentions)](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1072188&qs=pros-and-cons#reviews) Users value the **detailed analysis capabilities** of Martello Vantage DX, enhancing their understanding of O365 processes. [(2 mentions)](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1071997&qs=pros-and-cons#reviews) Users find the **segmentation between platforms** complicates deployment and management of Martello Vantage DX. [(1 mentions)](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=2267214&qs=pros-and-cons#reviews) Users note that the **high cost** of Martello Vantage DX may be a barrier to entry for some. [(1 mentions)](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1071959&qs=pros-and-cons#reviews) Users find the **learning curve for query creation** to be steep and time-consuming, impacting user experience. [(1 mentions)](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1071941&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Martello Vantage DX ##### 1. Implementation Ease Users appreciate the **easy implementation** of Martello Vantage DX, enhancing Microsoft Teams call quality and performance. [ See 4 mentions ](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1072034&qs=pros-and-cons#reviews) See Related User Reviews SH Suhaidi H. Mid-Market (51-1000 emp.) 4.5/5 "Simple fix for our Microsoft Team call problem" What do you like about Martello Vantage DX? Analyzed and find network problem to optimized Microsoft Team Call. Pevent outages with the network to have a smooth call experience on the call sessi JS Julia S. Mid-Market (51-1000 emp.) 4.5/5 "Powerful and robust tools to monitor call and network performance" What do you like about Martello Vantage DX? Easily solve problem that lowering call quality on Microsoft Teams Phone Calling Plans. Call center is ciritical for us to connect and provide support ##### 2. Monitoring Users value the **monitoring capabilities** of Martello Vantage DX for ensuring optimal Microsoft Teams call performance and reliability. [ See 4 mentions ](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1072089&qs=pros-and-cons#reviews) See Related User Reviews SH Suhaidi H. Mid-Market (51-1000 emp.) 4.5/5 "Simple fix for our Microsoft Team call problem" What do you like about Martello Vantage DX? Analyzed and find network problem to optimized Microsoft Team Call. Pevent outages with the network to have a smooth call experience on the call sessi BK Borhan K. Mid-Market (51-1000 emp.) 4.5/5 "Modern Microsoft Exchange monitoring solution" What do you like about Martello Vantage DX? Solve issues of hybrid deployment and configuration of Microsoft Exchange. Monitors email service and securing any cybersecurity risk that might happe ##### 3. Customer Support Users appreciate the **excellent customer support** of Martello Vantage DX, lauding the knowledgeable staff for assistance. [ See 3 mentions ](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1072074&qs=pros-and-cons#reviews) See Related User Reviews ![Robert H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert H.") RH Robert H. Mid-Market (51-1000 emp.) 5.0/5 "Increase your value as an MSP with Martello's DX Vantage Platform" What do you like about Martello Vantage DX? The Martello Vantage DX platform offers a comprehensive and proactive approach to managing clients' Microsoft 365 environments. Its seamless integrati PJ peter j. Enterprise (\> 1000 emp.) 5.0/5 "Big Help for Administrators" What do you like about Martello Vantage DX? No other product gives more detailed information about all O365 processes. Support in case of problems and during implementation is very good ##### 4. Easy Integrations Users value the **easy integrations** with Microsoft 365, enhancing support and streamlining their service desk operations. [ See 3 mentions ](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1072188&qs=pros-and-cons#reviews) See Related User Reviews ![Robert H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert H.") RH Robert H. Mid-Market (51-1000 emp.) 5.0/5 "Increase your value as an MSP with Martello's DX Vantage Platform" What do you like about Martello Vantage DX? The Martello Vantage DX platform offers a comprehensive and proactive approach to managing clients' Microsoft 365 environments. Its seamless integrati BK Borhan K. Mid-Market (51-1000 emp.) 4.5/5 "Modern Microsoft Exchange monitoring solution" What do you like about Martello Vantage DX? Solve issues of hybrid deployment and configuration of Microsoft Exchange. Monitors email service and securing any cybersecurity risk that might happe ##### 5. Detailed Analysis Users value the **detailed analysis capabilities** of Martello Vantage DX, enhancing their understanding of O365 processes. [ See 2 mentions ](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1071997&qs=pros-and-cons#reviews) See Related User Reviews PJ peter j. Enterprise (\> 1000 emp.) 5.0/5 "Big Help for Administrators" What do you like about Martello Vantage DX? No other product gives more detailed information about all O365 processes. Support in case of problems and during implementation is very good ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Clear and precise, a useful tool for monitoring!" What do you like about Martello Vantage DX? They provide great support on their products, with knowledgable staff to assist with queries. It provides in-depth data to anaylse your data. ### Top Cons or Disadvantages of Martello Vantage DX ##### 1. Data Management Users find the **segmentation between platforms** complicates deployment and management of Martello Vantage DX. [ See 1 mentions ](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=2267214&qs=pros-and-cons#reviews) See Related User Reviews ![Justin F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin F.") JF Justin F. Enterprise (\> 1000 emp.) 4.5/5 "Platform is great, the team is even better!" What do you dislike about Martello Vantage DX? The segmentation between the normal platform and the gizmo config being seperate, wish they were combined for easier deployment and management ##### 2. Expensive Users note that the **high cost** of Martello Vantage DX may be a barrier to entry for some. [ See 1 mentions ](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1071959&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "MS Teams + network analytics" What do you dislike about Martello Vantage DX? Only downside is cost, but nothing good is cheap, right? ##### 3. Learning Curve Users find the **learning curve for query creation** to be steep and time-consuming, impacting user experience. [ See 1 mentions ](https://www.g2.com/products/martello-vantage-dx/reviews?filters%5Bsentiment_snippet%5D=1071941&qs=pros-and-cons#reviews) See Related User Reviews PJ peter j. Enterprise (\> 1000 emp.) 5.0/5 "Big Help for Administrators" What do you dislike about Martello Vantage DX? Creating queries is not really easy, takes some time to learn ![Robert H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert H.") RH Robert H. Senior VIce President of Cloud Stratgey Mid-Market (51-1000 emp.) 9/22/2025 "Increase your value as an MSP with Martello's DX Vantage Platform" 5/5 What do you like best about Martello Vantage DX? The Martello Vantage DX platform offers a comprehensive and proactive approach to managing clients' Microsoft 365 environments. Its seamless integration with your PSA system enhances the customer experience and support services. Easy to implement and highly valuable, Vantage DX is frequently utilized by your service desks to meet client needs. Moreover, the Martello team is highly regarded as a great partner to work with, from top to bottom. Review collected by and hosted on G2.com. What do you dislike about Martello Vantage DX? Have not experienced any downsides to date Review collected by and hosted on G2.com. What problems is Martello Vantage DX solving and how is that benefiting you? Vantage DX provides proactive issue detection along with enhanced monitoring and visibility within the Microsoft 365 environment. This enables LDI Connect to build stronger partnerships with our clients by delivering proactive, faster resolutions and maintaining more consistent communication. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Justin F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin F.") JF Justin F. Product Manager Enterprise (\> 1000 emp.) 9/16/2025 "Platform is great, the team is even better!" 4.5/5 What do you like best about Martello Vantage DX? The insights on call quality are great, it has been a great addition to our Teams Voice offering. Review collected by and hosted on G2.com. What do you dislike about Martello Vantage DX? The segmentation between the normal platform and the gizmo config being seperate, wish they were combined for easier deployment and management Review collected by and hosted on G2.com. What problems is Martello Vantage DX solving and how is that benefiting you? It is helping us triagulate network issues and poor calls of VIP users for our customers so we can remediate them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JS Julia S. Mid-Market (51-1000 emp.) 12/20/2023 "Powerful and robust tools to monitor call and network performance" 4.5/5 What do you like best about Martello Vantage DX? Easily solve problem that lowering call quality on Microsoft Teams Phone Calling Plans. Call center is ciritical for us to connect and provide support for customer and clients. Quick implementation process that connect features between Martello and Office 365. Review collected by and hosted on G2.com. What do you dislike about Martello Vantage DX? I have not experince anything to dislike about this platform. It maybe confusing on the first initial contact after onboarding, but that is the only one experience that I had. Review collected by and hosted on G2.com. What problems is Martello Vantage DX solving and how is that benefiting you? Scalability ability to integrate and analyzed our phone call program has improve our call center effectiveness in responding to call support. Easy to navigating betweem tools to find problem and issues with the operation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ML Merrie L. Mid-Market (51-1000 emp.) 12/20/2023 "Reliable chooice to manage and analyze network performance" 4.5/5 What do you like best about Martello Vantage DX? I have use Martello Vantage DX frequently to monitor and analyze network connection health for our Office 365 application. Unified all call and communication medium controller on one platform. Microsoft Team Phone PSTN call quality measurement controller is easy to view the data insigth. Review collected by and hosted on G2.com. What do you dislike about Martello Vantage DX? I have no dislike or hate with this platform. It does yielded the best result so far from other platform solutions that I have use. Review collected by and hosted on G2.com. What problems is Martello Vantage DX solving and how is that benefiting you? Help to make Team meeting call quality on the top performance with the lowest network interruptions. End-to-end data visibility that help to analyze and measure call performance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SH Suhaidi H. Mid-Market (51-1000 emp.) 12/26/2023 "Simple fix for our Microsoft Team call problem" 4.5/5 What do you like best about Martello Vantage DX? Analyzed and find network problem to optimized Microsoft Team Call. Pevent outages with the network to have a smooth call experience on the call session. Make sure to have the best performace with Microsoft application and make it easy to implement. Review collected by and hosted on G2.com. What do you dislike about Martello Vantage DX? No dislike so far. Have use it for two years and has solve many SaaS slow performance problem. Review collected by and hosted on G2.com. What problems is Martello Vantage DX solving and how is that benefiting you? Collect, combine and analyze call data to find the best setting to a flawless network operation. Not only relied on support ticket by user to monitors network performance. Monitors Team direct routing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BK Borhan K. Mid-Market (51-1000 emp.) 12/20/2023 "Modern Microsoft Exchange monitoring solution" 4.5/5 What do you like best about Martello Vantage DX? Solve issues of hybrid deployment and configuration of Microsoft Exchange. Monitors email service and securing any cybersecurity risk that might happen to the server. Easy tools provided to integrate between HealthSet and Backpressure events. Review collected by and hosted on G2.com. What do you dislike about Martello Vantage DX? Nothing that we dislike with this platform. Setup process is easy as the support team is very helpful in supporting us for the configuration works. Review collected by and hosted on G2.com. What problems is Martello Vantage DX solving and how is that benefiting you? Monitor email status, from email delivery rate to email que. Real-time notification on server health statues. Handle all email certification and authentication process for ADFS. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RS Raissa S. Mid-Market (51-1000 emp.) 11/8/2023 "Perfecting Microsoft Team meeting quality" 4.5/5 What do you like best about Martello Vantage DX? The best about Martello Vantage DX are mainly because of the easiness of integration with Microsoft Team to produce better call quality. Keeping a close monitoring is easy and has us to quickly assesing problem and fault with the equiepment. Various features is available to support streamline implementation. Review collected by and hosted on G2.com. What do you dislike about Martello Vantage DX? I have no issues or dislike while operating Martello Vantage DX. For now, it is one of our critical software for business operations. Review collected by and hosted on G2.com. What problems is Martello Vantage DX solving and how is that benefiting you? To troubleshoot proces and monitoring network for our communication and calls quality. AudioCodes SBC give us an advantages on reporting and analytics of our communication reports. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") AB Verified User in Biotechnology Mid-Market (51-1000 emp.) 2/13/2024 "MS Teams + network analytics" 5/5 What do you like best about Martello Vantage DX? Ability to drill down on poor Teams calls; Diagnosing hardware/network/accessory causes; Visibility of network trouble spots Review collected by and hosted on G2.com. What do you dislike about Martello Vantage DX? Only downside is cost, but nothing good is cheap, right? Review collected by and hosted on G2.com. What problems is Martello Vantage DX solving and how is that benefiting you? VDX helped us diagnose of our offices that had ISP issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PJ peter j. Enterprise (\> 1000 emp.) 11/22/2023 "Big Help for Administrators" 5/5 What do you like best about Martello Vantage DX? No other product gives more detailed information about all O365 processes. Support in case of problems and during implementation is very good Review collected by and hosted on G2.com. What do you dislike about Martello Vantage DX? Creating queries is not really easy, takes some time to learn Review collected by and hosted on G2.com. What problems is Martello Vantage DX solving and how is that benefiting you? For all O365 related issues Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 11/22/2023 "Clear and precise, a useful tool for monitoring!" 5/5 What do you like best about Martello Vantage DX? They provide great support on their products, with knowledgable staff to assist with queries. It provides in-depth data to anaylse your data. Review collected by and hosted on G2.com. What do you dislike about Martello Vantage DX? The training material could be expanded further going more into depth of the queries, which are one of its most useful features. Review collected by and hosted on G2.com. What problems is Martello Vantage DX solving and how is that benefiting you? We can determine issues and be proactive in our approach to resolving them. The tools it provides will keep things running smoothly. Review collected by and hosted on G2.com. 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