RS
Robbie S.
Managing Director
Small-Business (50 or fewer emp.)
"Goody is very straight forward and easy for both internal and external customers to use"
5/5
What do you like best about Marsello?

Goody is so easy to navigate for both the staff and customers and has an easy points system. Review collected by and hosted on G2.com.

What do you dislike about Marsello?

When the screens change over every now and then Review collected by and hosted on G2.com.

AP
Ankur P.
Regional Manager
Small-Business (50 or fewer emp.)
"Good loyalty program"
4/5
What do you like best about Marsello?

It is quite simple to use. Both on tablet and app. Review collected by and hosted on G2.com.

What do you dislike about Marsello?

customers misusing the program. They get points in the name of checking points. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Great app - a few hiccups"
3.5/5
What do you like best about Marsello?

Love the interface on the ipads, looks sharp and professional. Like that all the customer information is collected for analysis and is accessible. Easy to use for customers Review collected by and hosted on G2.com.

What do you dislike about Marsello?

Lack of communication when systems are going to be down, website can be hard to use - not always doing what we need it to. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Quick and eeficent service and easy to follow program"
4.5/5
What do you like best about Marsello?

Goody has been Cooperative and efficient in the development Review collected by and hosted on G2.com.

What do you dislike about Marsello?

I do not have anything I dislike about Goody Review collected by and hosted on G2.com.

RP
Rebecca P.
Beauty Therapist
Cosmetics
Small-Business (50 or fewer emp.)
"Amazing service!"
5/5
What do you like best about Marsello?

I really like the customer care I have received, from Shanaya in particular. Always helpful and ready to assist with any issues I’ve had. Review collected by and hosted on G2.com.

What do you dislike about Marsello?

Dislike the billing’s done monthly instead of weekly. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"easy as "
5/5
What do you like best about Marsello?

easy to use and easy for customers via app Review collected by and hosted on G2.com.

What do you dislike about Marsello?

can’t track products sold ie email marketing not as targeted Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Great customizable loyalty programme "
4.5/5
What do you like best about Marsello?

Intuitive, flexible, integrative platform that is easy roll out. Review collected by and hosted on G2.com.

What do you dislike about Marsello?

Nothing really, you need to get stuck in and get used to the platform but was simple enough. Review collected by and hosted on G2.com.

Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Awesome"
5/5
What do you like best about Marsello?

Goody is super simple, easy and user friendly. I love it and would highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Marsello?

I haven't discovered any downsides to goody yet, so far have had a great experience. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"It is a good tool for managing customer loyalty"
4/5
What do you like best about Marsello?

Very good support structure and new features are constantly being introduced Review collected by and hosted on G2.com.

What do you dislike about Marsello?

There should be some freequent trainings for new staff to help them learn the tool Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Easy to use but not integrated with POS well enough to allow for anything other than a discount "
2.5/5
What do you like best about Marsello?

The simple layout and easy to use screen is good. Review collected by and hosted on G2.com.

What do you dislike about Marsello?

Often the tablets don't work or freeze. Review collected by and hosted on G2.com.