I can see it is good for customers, but more often than we like we have people complaining or just unaware of how the app works or how to redeem their free coffee/food so needing a staff member time to do it for them. Not the efficient way we like to work- this holds up our busy cafe line. would be good for small businesses with more time. Review collected by and hosted on G2.com.

Found people getting very frustrated and relying on using goody if the app was down it caused mayhem. also we found customers coming in that we had never seen before redeeming a free coffee..... think it's a bit of a scam for retailers using it hench why we have gone back to the good ol fashioned stamp cards. we feel more in control. Review collected by and hosted on G2.com.

The most helpful thing about Goody was their customer service. I found Shanaya really helpful and super patient which was great when learning how to use Goody. Review collected by and hosted on G2.com.

Not applicable, we found that it was perfect for what we needed as an organisation. Review collected by and hosted on G2.com.

The Goody system is an easy way to modernise loyalty systems for businesses that do not have a fully integrated system. Fast support and more customer cards arrive quickly Review collected by and hosted on G2.com.

Honestly don't have anything to dislike in regards to all aspects Review collected by and hosted on G2.com.

It is easy to use and the Goody staff ( Rory and Shanaya) are brilliant at helping when needed, Review collected by and hosted on G2.com.

Nothing really. The website crashed once when i was in th middle of adding double points but was fixed the same day and i could start using it again Review collected by and hosted on G2.com.

loyalty and repeat customers

customers like vouchers you send

i like the feedback reports Review collected by and hosted on G2.com.

Time it takes to add points

Not directly linked or intergrated to toniq pharmacy system.

could be better way for customers to be aware of our facebook and website by inviting them

to have a look at both when you communicate with customers and send vouchers

more advertising of business using goody cards in districts eg on google and facebook

Review collected by and hosted on G2.com.

Seriously, Shanaya is amazing. She represents your company extremely well. She is efficient, always able to help me when I need her to, I order goody products and always receive them in good time. She is friendly and always goes out of her way to help me. Review collected by and hosted on G2.com.

Nothing, Shanaya is amazing.I'm not sure about the price information below as I only deal with basic goody things with Shanaya as opposed to marketing Review collected by and hosted on G2.com.

I really like the net promoter score and point system.

Our guests say one of the reasons they come back is goody. Review collected by and hosted on G2.com.

It’s very slow sometimes on the till, and nps doesn’t load on mobile. I wish the voucher redemption is also linked on the pos for less handling especially during peak times. Review collected by and hosted on G2.com.

That you could get a free coffee after signing up and also you can use your points for free coffee's Review collected by and hosted on G2.com.

If it could have a better support system 24/7 Review collected by and hosted on G2.com.

I love how Goody is multifaceted. It's not just a straight out loyalty system as it provides useful marketing tools, customer insight and is very easy to use for the end user. It's a brilliant resource and cost effective too. Review collected by and hosted on G2.com.

There is nothing to specifically dislike about Goody. Review collected by and hosted on G2.com.

Great customer and client support team. Always reply quickly to questions and are able to help with technical support. Review collected by and hosted on G2.com.

Sometimes the system is a little restricting to specific things we want to do. Review collected by and hosted on G2.com.