Great customer focus and empathy when interacting with the team. Review collected by and hosted on G2.com.

Can't really think of anything, overall experience was great Review collected by and hosted on G2.com.

Ease of use would definitely be #1. 24/7 customer service would be #2. I've used at least 8 other email service providers and I have to say Maropost is the easiest as well as the best. Easy content builds, lists, tables and segments. Deployment in a snap. Their customer service is incredible. I've never waited in a queue for longer than 3 minutes. They help quickly and if they can't they bump it up to someone who can. Review collected by and hosted on G2.com.

If I were to "dislike" something, I would say it is the upgrades they put into place without letting me chose to use the "older" version. Once I get used to the upgrades I am glad I did use it. Review collected by and hosted on G2.com.

The email delivery rates are outstanding. Review collected by and hosted on G2.com.

User interface has a bit of a learning curve. Review collected by and hosted on G2.com.

What I liked about this application is the fact that it has a wide variety of functions that allows us to solve absolutely any aspect that we need to improve or enhance about our business, which greatly facilitates the transition from offline to online. In a very practical way, its interface has a very striking, powerful and simple design that allows its use to be fluid from the beginning, personally I had no problem using this application since I found everything quite simple and intuitive to handle, in a few minutes I already mastered the system, it also allows me to have at my disposal the necessary tools to control sales and digital marketing strategies, not to mention the fact that I also have a good agenda for managing customers in a much more orderly and systematized. Their customer service deserves a special mention since they are quite efficient when it comes to solving any inconvenience that arises while using this application, in the same way its functionalities in the area of ​​digital marketing deserve 5 stars, since They provide excellent service in every way, which particularly helped me to manage my email marketing campaigns in a fairly simple way. Review collected by and hosted on G2.com.

Its cost is somewhat high compared to other similar tools, however it is quite understandable if we consider the fact that it offers a large number of functions that not all applications make available to us. Review collected by and hosted on G2.com.

Mainly its platform, it has a fairly simple design, but at the same time very powerful that allows me to carry out my email marketing campaigns in a fairly simple way and without major complications, more than those of the same design of the same strategy in question . The catalog of functions and automations that they have in the field of digital marketing is quite powerful and complete, which allows me to perform several functions within the same platform without major problem, it has personalized shipping functions that allow me to configure the group of people I want that are part of my email marketing campaigns Review collected by and hosted on G2.com.

The cost is somewhat high compared to other applications that cover exactly the same functions as Maropost Review collected by and hosted on G2.com.

Journeys allowed us to build hands-free campaigns Review collected by and hosted on G2.com.

Consistent deliverability can be challenging, as with all emailing platforms. Review collected by and hosted on G2.com.

My favorite thing about Maropost is its ease of use. Any issues can be quickly addressed by their customer service. Review collected by and hosted on G2.com.

The price could be lower but the value it brings makes it worth it. Review collected by and hosted on G2.com.

Maropost comes with a powerful features which enables the users on performing serious operations through this tool. It provides power for different data collection from several channels, great segmentation, analytics and the web vistors tracking ability is another best thing with the product.

Maropost is the management system for responses, contacts communication and very good on data discovering and it provides its users with video content and workflow triggering via API flows very nicely. Review collected by and hosted on G2.com.

Only when your new to the system, things may seam complicated but their not like that. after a small training guidance the user is now ready to do many things. Review collected by and hosted on G2.com.

No products can make up for both incompetence and abuse. I highly suggest going to a competitor. Review collected by and hosted on G2.com.

My manager emailed asking kindly to cancel. The ceo accidentally responded to her and an employee telling them to ignore it. When my manager replied back to the CEO she was upset and said if they didn't cancel our account she'd take this to the BBB. He wrote her back and told her that she's a child and to "have an adult call ". So awful I have all the proof with email copies. Afterward, former employees have sent several messages about his abusive behavior to be when i shared his behavior online. I wrote him back and told him not to harass my employee and what he could've said to be more professional in that situation. I can share the email he sent me back telling me that the company's revenue speaks for itself. No apology. And then he wrote I'm in breach of contract and I shouldn't be in business. I then reminded him we do NOT have a contract to which he just responded "oh. Ya I was wrong you don't". Completley incompetent and rude. Review collected by and hosted on G2.com.

I love the segmentation and email deliverability insights. Being able to target in on our most active customers, based on how recent they've been added to the maropost platform and/or purchased... how much money they've spent with us as a customer.. and how frequent they purchase our products or services, really helps us to continue to increase our sales. Plus maropost makes it easy to add and edit html content to communicate with our buyers as much as we do, usually twice a day- sometimes more and to different segments. Review collected by and hosted on G2.com.

I dislike not being able to send to a list and a brand in the same campaign. It makes it difficult because we send to different brands based on user engagement BUT we're sending the same content. Would make scheduling emails half as time consuming to be able to have the ability to send one campaign to two different brands at the same time. Review collected by and hosted on G2.com.