What do you like best?
I like that, similar to other software I have used, I can track everything from inventory to current food cost of menu items. I find it tracks prices well and invoice entry is for the most part (see below) intuitive.
I can also access it from anywhere with the app! I think that installed-software is beneficial for speed (I'm totally at the whim of internet speed), but the ability to access this information from anywhere is a huge bonus.
What do you dislike?
There are a few areas where things could be improved or streamlined.
I personally didn't have a great experience with photographing the invoices and having MarketMan enter then, which was such an exciting thing to hear about when I first heard about this system! I ended up having to fall back on manual entry for the sake of accuracy and preventing multiple entries of the same items.
Also, though I find invoice entry to be fairly intuitive, I wish there were some tweaks to make it more fluid. When you have a stack of invoices to enter, you need to be able to move fast. Currently, the program requires you to back-out of every finished invoice, click actions, "receive with new invoice," THEN finally starting a new invoice. It would be so much faster if you could just click "save", and then a "new invoice" button right there.
Recommendations to others considering the product:
Recommended for someone who will benefit from a modern, portable software. There is a lot this product can do, and definitely act as an all-in-one solution for a lot of the restaurant accounting I am responsible for!
I personally have not found the most value in having MM enter invoices for me, so that would be something I have (so far) not been able to recommend, so if that is the biggest draw then perhaps reconsider.
What problems are you solving with the product? What benefits have you realized?
Communicating between the POS and MM is very helpful and generally very accurate. A lot of this information gets used by me (the Chef), our accountant, office assistant, and FOH management.
This system has allowed for all of us to understand what is going on very easily, while also interacting with our Toast POS software.