Michael J.
MJ
Michael J.
Great for getting started quickly
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great for getting started quickly"
5/5
What do you like best about marketbetter?

One of the best things about MarketBetter is the support team and how results-focused the platform is. Anytime I have a question, the customer service team is quick to respond with helpful advice. Plus, the platform itself delivers real, measurable results. We’ve seen a noticeable increase in conversion rates since we began using it, and the automation features make scaling our campaigns effortless. It’s a tool that truly makes a difference in the success of our marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

One thing I’d like to see improved with MarketBetter is more seamless integration with certain third-party tools. While it integrates with most major platforms, a few niche tools I use required some extra work to sync. That said, the platform's core functionality is so solid that it's only a small inconvenience. I still highly recommend it for its data insights and performance tracking capabilities! Review collected by and hosted on G2.com.

Derya .
D
Derya .
"Great Customization and Flexibility"""
Small-Business (50 or fewer emp.)
""Great Customization and Flexibility""""
5/5
What do you like best about marketbetter?

MarketBetter stands out for me because of how customizable the campaigns and analytics are. I love that I can tailor my dashboards to display exactly what I need, and the platform’s flexibility with different marketing strategies is a huge plus. Whether it’s email marketing, social media, or SEO, MarketBetter helps me keep all my channels organized and optimized. It’s the perfect all-in-one solution for any marketer looking to elevate their game! Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

While MarketBetter is packed with features, there’s a slight learning curve when you first start. Some of the advanced tools take a bit of time to fully understand, but once you get the hang of it, the platform becomes incredibly powerful. The learning resources and customer support are excellent, so you’re never really stuck. Overall, it’s definitely worth the time investment for the value you get! Review collected by and hosted on G2.com.

Whitney W.
WW
Whitney W.
Sr. Marketing Manager - Growth Marketing, Brand Marketing, Marketing Strategy
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy to use and provides solid web visitor insight"
4.5/5
What do you like best about marketbetter?

The platform learned our product quickly and provided accurate feedback to prospects on our website.

The responses also helped flag outdated information on our website and activated content updates.

The product is continuously evolving and each new feature roll-out has been more impressive than the next. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

The platform's first impression feels overwhelming. But it becomes easier to navigate once the familiarity grows. Review collected by and hosted on G2.com.

FL
Frank L.
Product Manager
Mid-Market (51-1000 emp.)
"Its like having an AI SDR on your website"
5/5
What do you like best about marketbetter?

The customer support we receive is outstanding; they're quick and highly knowledgeable regarding how to enhance or meet competitive functionalities. Moreover, the software is straightforward and beneficial for both our website and the new visitors it attracts. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

So far, we've found no drawbacks with the platform, though the ability to add more AI agents to the platform could be an exciting enhancement." Review collected by and hosted on G2.com.

Verified User in Telecommunications
ET
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Leaves other AI conversational platforms in the dust"
5/5
What do you like best about marketbetter?

Helps me write content based on what my visitors and prospects are interested in. Automatically finding the companies interested in us and personalizing the conversations is very helpful . We are heavily focused on personalization and it helps us take this to the next level. The insights and information around which campaigns are working is extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

There are really no downsides. Even if there were, they fix them very quickly. Review collected by and hosted on G2.com.

Ena D.
ED
Ena D.
Director of operations
Small-Business (50 or fewer emp.)
"Connecting with our prospects in real time"
4.5/5
What do you like best about marketbetter?

Marketbetter's AI-generated chatbot is amazingly helpful, allowing us to create and manage our prospect interactions, and not missing a single visitor. The new integrations with Teams and our sales team calendar help us not miss any leads. I also really like the content feature as they use the prospect questions to provide us content ideas Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

They need to have the feature to give us the visitor statistics and tie that to our campaigns. Review collected by and hosted on G2.com.

Verified User in Information Services
EI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"Helping us scale our marketing outreach to partners"
5/5
What do you like best about marketbetter?

We really like the platform because it allows us to accelerate our marketing directly by using the teams integration and the ability to pounce on cusotomers as soon as they show up on the site. the additional capabilities in terms of the automation for the AI calling is icing on the cake . The pricing is very attractive as we evaluated other such platforms and they were priced 4-5x more Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

Really not much to complain about, the team need to give us better documentation Review collected by and hosted on G2.com.

Adam G.
AG
Adam G.
Vice President
Small-Business (50 or fewer emp.)
"More features than Drift at a tenth of the cost"
5/5
What do you like best about marketbetter?

Our transition to marketbetter from Drift was incredibly smooth, exceeding our expectations. We were up against tight deadlines, but our MarketBetter Success Advisor, Jenny, efficiently migrated all of our workflows, ensuring we were ready to go live as soon as our previous contract ended.

The team appreciated the platform's adaptability in designing custom experiences and the precise targeting capabilities that allowed us to tailor interactions for our key accounts and personas.

The support from MarketBetter was outstanding. Integration across our Hubspot instacne was quick and straightforward. I

In just two months since implementation, we've been consistently booking over 15 meetings each month, much more than we estimated. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

We are asking them to develop an integration to showcase our lead magnets Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Neat product that gets the job done!"
4.5/5
What do you like best about marketbetter?

Good product which was easy to set up with simple, easy to use interface. It has useful and powerful features which were easily onboarded and set up .also has a responsive and helpful customer support Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

Some screens could use some guided instruction and documentation Review collected by and hosted on G2.com.

SA
Shahzaib A.
CEO
Small-Business (50 or fewer emp.)
"10/10 Experience"
5/5
What do you like best about marketbetter?

My team is glad that we found this product and starting using it. It saves us a lot of time and brings better conversion. We were using Zendesk before and it required a lot of hardwork. Review collected by and hosted on G2.com.

What do you dislike about marketbetter?

Honestly, nothing. My experience has been up to the mark. Review collected by and hosted on G2.com.