RK
Robin K.
Small-Business (50 or fewer emp.)
"Great product and service"
5/5
What do you like best about Market Leader?

This company has great options to capture leads and track my CRM or my real estate business. I highly recommend this company. Great prices too! Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Sometimes hard to get a call back. Not too horrible, though. Review collected by and hosted on G2.com.

BS
Brandon S.
Small-Business (50 or fewer emp.)
"The onboarding process was frictionless"
5/5
What do you like best about Market Leader?

The CRM is intuitive and the staff are very helpful during onboarding. My onboarding agent, Katie, made everything quick and easy. I started receiving leads within a few days of sign up. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I would like an alternative to the phone-based CRM introduction process, such as a self-paced video. The individual tasked with walking me through was helpful, but I had to schedule a call with him. I'd rather do it myself. Review collected by and hosted on G2.com.

Gary P.
GP
Gary P.
Adjunct Professor
Enterprise (> 1000 emp.)
"Market Leader Review Gary Pirtle"
5/5
What do you like best about Market Leader?

Does a good job with my email campaigns and Website Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Not much. I am so used to using it. Easy to use Review collected by and hosted on G2.com.

DR
Digna R.
Small-Business (50 or fewer emp.)
"ONBOARDING"
5/5
What do you like best about Market Leader?

i like the way the CRM is designed, it is clear and understandble Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

So far I have no complains, eveything that i have it is been good Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"The Worst Setup and Customer Service Experience, No Hyperbole"
0/5
What do you like best about Market Leader?

Their was nothing about Market Leader leads or the customer service that was positive. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

The lead and service setup from the beginning was poor and low effort. I was being sent leads for homes that were over an hour away and in some cases, not even in my state. I made the salesperson aware of it and then even the account manager, and they explained how it worked, but I found the explination unacceptable. When I asked to speak with a manager, I was told there was no manager that would talk to clients. I asked for leads to be turned off because they were also advertising sold listings, and they refused. It has been a terrible experience. I've been with Market Leader for 6 years approximately, and after this month, I will never do business with them again. Review collected by and hosted on G2.com.

Response from Emily Tanner of Market Leader

Thank you so much for sharing your thoughts and review. We value our onboarding experience and are incredibly sorry to hear you had a difficult setup from the start.

We would love to spend some time one-on-one with you to hear more about your experience so we can continue to improve. Let us know if this is something you would be interested in. Thank you again for taking the time to share.

Alex L.
AL
Alex L.
Real estate Broker & Team Owner
Small-Business (50 or fewer emp.)
"Don't Do it - Waste of Money"
0/5
What do you like best about Market Leader?

it has potnetial but was very over pitched and under deliverd Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

lack of Support , no analtic tracking , No lead verification. Review collected by and hosted on G2.com.

Matthew F.
MF
Matthew F.
Small-Business (50 or fewer emp.)
"Subpar leads"
0/5
What do you like best about Market Leader?

Website they create is nice but leads through website are garbage Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Subpar leads. Lack of communication through contract period Review collected by and hosted on G2.com.

KC
Kathy C.
Small-Business (50 or fewer emp.)
"Realtor, Coldwell Banker Premier Realty."
5/5
What do you like best about Market Leader?

Market Leader is my "go to" Buyer Lead for the Delaware Beaches. I obtain maximum info and am able to set up accounts and leads. Yong Son was my Market Leader Rep that helped reset my account to better maximize my ability to obtain buyer leads. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I don't dislike anything about Market Leader Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Scam Company Use at Your Own Risk"
0/5
What do you like best about Market Leader?

When they are trying to sell you their leads at extortionate pricing they are friendly. Once you have an issue with their leads, supervisors are impossible to get ahold of. Try to call any of their 800 numbers before signing up with them or their physical headquarters location (which they do not have a contact number for) You will never be able to reach support when you have an issue. They turn unprofessional and unresponsive in a heartbeat. They are your best friend when signing up. After you have the program, good luck! You are signed into a minimum of six months with poor leads and the most horendous customer service. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

The lack of quality leads, The exrortinante pricing, poor customer service, and unprofessional staff are my major issues with this scam company. They will be your best friend until you have an issue, then they will ghost you. Any company that doesn't allow you to try their program first, prior to signing a 6 month program should be a huge red flag. After two weeks of trying to get a hold of a supervisor, someone finally called me back. I let them know I would be leaving an honest poor review. He laughed and said we already have thousands of bad reviews and that is not stopping us, we will be around tomorrow. Wow. Stay away ar all costs and save yourself the hastle, money, and time. There are other lead generation services that are legit. I am perplexed by any decent review on them here and would question their validity. Review collected by and hosted on G2.com.

Response from Emily Tanner of Market Leader

Thank you for your thoughts and review. The leads business is tricky and hard to please everyone, but we will continue to work to improve and provide opportunity.

Market Leader provides a lead guarantee which enables real estate professionals the opportunity to add a predictable number of consumers to their real estate network. Lead subscription services are from consumers who proactively create an account and register on an agent's website from Market Leader's search engine marketing on Google and Bing. Market Leader uses thousands of real estate specific terms and geography specific locations to attract consumers to customer's website. When a consumer clicks on the advertisement, they are driven to a results page on the agent's real estate website. After viewing a second property, the consumer has the option to register and create an account to receive daily/weekly/monthly listing alerts. A consumer who creates an account is a lead, funneled into agent’s contact management system and is available for the agent to engage using the Market Leader contact management system tools. 

Market Leader guarantees working contact information (working phone number and/or working email address) and if email address is not deliverable, the customer can return that lead. 

We would love to spend some one-on-one time with you to assist you and make sure you are receiving value. Would you be open to this?

Thank you!

Joanne E.
JE
Joanne E.
Licensed Realtor
Small-Business (50 or fewer emp.)
"Great Value"
5/5
What do you like best about Market Leader?

I have been using Market Leader since 2018 and the rewards outweigh the cost. I have gotten quality leads. The customer support team has been quite helpful if you have a problem. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

The downside is getting a lead that is not interested in buying anytime soon. Review collected by and hosted on G2.com.