Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Terrible product, never recommend."
0/5
What do you like best about Market Leader?

The only thing I can say that is good about market leader is that I am done with them. I called on the first of the month to cancel the following month, and they said because I called after the first, I was responsible for the following month as well. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

No: Support, vetting, communication, happy to take all your money and produce no results Review collected by and hosted on G2.com.

Jace B.
JB
Jace B.
Small-Business (50 or fewer emp.)
"Sales team does not tell the truth"
0/5
What do you like best about Market Leader?

The leads aren't terrible but not great. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Do your homework on this company. Sales agents say one thing and the service provided is completely different. I called them numerous times to get our advertising changed and it took months and it’s still not the way we originally discussed. They also claimed leads were able to be linked to Chime CRM which they were not via API. I had a 6 month contract with them where they claimed to waive the first month of service, since then they have charged me additional months. My “account manager” has never reached out until I requested to end my service, I never spoke to an account manager as they told me I would hear from one through out my subscription. I have requested to speak to someone with their legal team and no response. I hope this review reaches someone who is thinking about using them because they plug everyone into the same generic ads and collect peoples money. Review collected by and hosted on G2.com.

DC
David C.
Small-Business (50 or fewer emp.)
"Leads started coming in right away"
5/5
What do you like best about Market Leader?

Kayla was extremely helpful setting up my account and handling some issues I had on my end to get everything in order. Right away I started recieving leads, some better than others, but by the time transactions come from it, it will be worth the cost. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Some of the leads people are leaving incorrect phone numbers or emails to contact them. A second verification code should be sent to their cell phone to gaurantee their number is correct before allowing full access and going into the CRM. Review collected by and hosted on G2.com.

Kim N.
KN
Kim N.
Sales Associate
Small-Business (50 or fewer emp.)
"Consistently provide quality customer service and actionable leads"
4.5/5
What do you like best about Market Leader?

I like the use of the CRM and ability to create email marketing compains Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Some of the rules for lead returns don't make sense, if the lead tells you they are already working with an agent or under contract or the home is already on the market with another agent this should not count as a vaild lead however it does because you have a name and good email. Doesn't matter to market leader that there is no way for you to capture this lead. Review collected by and hosted on G2.com.

CV
Chay V.
Small-Business (50 or fewer emp.)
"Efficiency at its Best!"
5/5
What do you like best about Market Leader?

Everything is in one place and the drip campaigns are already set up for me. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

It is another CRM to learn however you have the option to load everything into their CRM and access your contacts in one place on a daily basis. Review collected by and hosted on G2.com.

TM
Teresa M.
Small-Business (50 or fewer emp.)
"Fantastic Return of Investment"
3.5/5
What do you like best about Market Leader?

The system is user friendly and I really like the ability to customize marketing to my contacts. The staff has always been very helpful. The system is easy to learn and hit the ground running. Good leads that have provided an exceptional return of investment. I converted 7 contacts, which equaled 1.3m in volume. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I do not have any dislikes. The resources have helped me navigate easily. Review collected by and hosted on G2.com.

Jimmy T.
JT
Jimmy T.
Founder and CEO
Small-Business (50 or fewer emp.)
"Absolutely terrible and a total waste of money and time"
0/5
What do you like best about Market Leader?

There was nothing positve .Every lead was not vetted,the lead came with no phone numbers Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

The lies from the sales people as well as Usman, my suposed rep........ Review collected by and hosted on G2.com.

XM
xavier m.
Small-Business (50 or fewer emp.)
"Complete Waste of A Load of My Money!!"
0.5/5
What do you like best about Market Leader?

Nothing good about it. The leads were not serious. I worked the leads extensively. It has been a complete bust. No wonder there are so many bad complaints on BBB! Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I found nothing helpful This program provided me no decent leads. I stayed in constant contact with the leads, sending them offers and real estate info. No responses. Out of 22 leads so far, only two leads provided phone numbers that worked. One of those leads had an agent and the other was not seriously looking. Review collected by and hosted on G2.com.

Response from Emily Tanner of Market Leader

Xavier, thank you for your thoughts and review. The leads business is tricky and hard to please everyone, but we are always working to improve and provide opportunity.

Would you be open to a one-on-one discussion so we can assist you and provide resolution? We can review specific leads, campaigns, emails to engage with and identify together when to respond to behavior triggers. Let us know. Thank you for your time!

MT
Michele T.
Small-Business (50 or fewer emp.)
"Just getting started - ONBoarding was Easy/Great!"
4.5/5
What do you like best about Market Leader?

Kayla answered my questions and made the entire process to begin the Market Leaders system easy! Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

The only down side is learning a new CRM. Review collected by and hosted on G2.com.

Sarah D.
SD
Sarah D.
Small-Business (50 or fewer emp.)
"THE WORST COMPANY EVER"
0/5
What do you like best about Market Leader?

N/A to answer this. Hence the title of my review. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

1. Customer Service

2. Difficult to reach someone and get help once signed up

3. I get the leads are difficult to filter and get legit leads from people on the internet so maybe provide MORE for the price people are paying. The ones who are actually working their leads MIGHT GET ONE lead that turns into something out of about 100 leads. Review collected by and hosted on G2.com.

Response from Emily Tanner of Market Leader

Sarah, thank you so much for sharing your feedback. We are always working to improve our offerings and provide opportunity for real estate agents.

Would you be open to a one-on-one discussion so we can better assist you? We are here to help and provide resolutions to your problems. Let us know. Thank you for your time!