Rhonda B.
RB
Rhonda B.
REALTOR®
Small-Business (50 or fewer emp.)
"I have had great success using Market Leader and will continue to do so."
5/5
What do you like best about Market Leader?

The CRM is easy to use and keeps track of all emails sent out. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I wish that a phone number was required of the customers. Review collected by and hosted on G2.com.

Peter B.
PB
Peter B.
Broker / Principal Realtor
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Tried for months. Got nothing. Never connected to MLS. No response to my complaints."
0/5
What do you like best about Market Leader?

The feeling of hope when I initially set it up. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Lack of response, lack of results, inability to finish setting my service up. Review collected by and hosted on G2.com.

Lauren W.
LW
Lauren W.
Realtor
Small-Business (50 or fewer emp.)
"Loving it so far, excited to see where it takes me"
5/5
What do you like best about Market Leader?

The training available and the access to app Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Not all contacts are required to input their phone number Review collected by and hosted on G2.com.

PG
Paul G.
Realtor
Small-Business (50 or fewer emp.)
"I wish I had chosen Market Leader sooner!"
5/5
What do you like best about Market Leader?

I really like the outstanding customer service. Spencer D. is great! Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

There are a couple small formatting errors in my website information that I have yet to contact their support crew for but that is not a big deal! Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"really bad leads and miss information about cancellation"
0/5
What do you like best about Market Leader?

their story to get you in was good there performance was terrible after a year Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

i was lied to by a representative about cancellation and tricked into buying more on the assumption i could cancel the existing when i did they changed their story of course and have been as usual a lot more aggressive to get approx $2500 than all my calls to get what i bargained for Review collected by and hosted on G2.com.

SM
Shelly M.
Real estate agent
Small-Business (50 or fewer emp.)
"Great Lead Gen and CRM"
5/5
What do you like best about Market Leader?

This is an easy platform to navigate and leads come to you. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I have not found a downside to using Market Leader. Review collected by and hosted on G2.com.

Marcus. B.
MB
Marcus. B.
National Brokerage Manager - West
Small-Business (50 or fewer emp.)
"Failure to provide service they promise"
0/5
What do you like best about Market Leader?

They have a decent platform to manage a website. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I spent a year paying for leads from their platform - the leads were not good and not a single lead turned into an actual workable contact. I continued however using their website platform - paid up front for 12 months. In the last year about 6 months into my pre-paid period, my website was taken down from their platform - no notice - no explanation. I sent an email (was not able to find a single way to contact them via phone) inquiring why my site was down. I got one response asking me to clarify what brokerage I was with and I responded same day - that was the last I heard. I have now emailed multiple times asking for additional info and had ZERO response, they are simply ignoring me. I paid for 12 months - got 6 and cannot get a response as to why they took my site down or about getting a refund for the months my site is not up that I pre-paid for. When they wanted to sell me leads the called me non-stop trying to get me to give them more money - when they failed to provide the service I pre-paid for they cannot respond to any communication. Review collected by and hosted on G2.com.

Wayne L.
WL
Wayne L.
Sales and Customer Service
Small-Business (50 or fewer emp.)
"Horrible, Absolutely Horrible"
0/5
What do you like best about Market Leader?

There was nothing that was helpful or useful! The leads are horrible! 70%+ leads have no phone numbers. The leads that do have numbers only 10% are working. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

The leads are horrible! Worthless is how I would best describe the system. The programs description is nothing like the product that is delivered. 70%+ leads have no phone numbers. The leads that do have numbers only 10% are working. I got only 2 responses back from the hundreds of emails I sent. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Great customer Service!"
4/5
What do you like best about Market Leader?

I can't speak too much on the platform itself because I am new to using it, however Kaylyn from Market Leader has been amazing to work with. She had to answer so many questions for me and always gave a very pleasant and prompt response. We had to change what service I was going to be using super last minute, and Kaylyn worked with me every step of the way. I really appreciate her going out of her way for me! Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

I am brand new but leads are coming in already with fake emails. Review collected by and hosted on G2.com.

Verified User in Real Estate
CR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Won't let me cancel"
0/5
What do you like best about Market Leader?

I like that they take my money and refuse to cancel when asked to cancel. Review collected by and hosted on G2.com.

What do you dislike about Market Leader?

Everything. Horrible service. 5-9 leads for the price you pay per month compared to others that provide 25-75 leads per month for the same cost. Review collected by and hosted on G2.com.