# Best Inbound Call Tracking Software - Page 3 *By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)* Inbound call tracking software attributes incoming phone calls to their marketing sources by using unique, local, or toll-free numbers for advertisements, websites, pay-per-click campaigns, and keywords. Many solutions use dynamic number insertion (DNI) to dynamically display different trackable phone numbers based on a visitor’s traffic source. This allows organizations to track the effectiveness of specific marketing campaigns in generating leads. Inbound call tracking software products often go beyond basic tracking by offering advanced call recording, monitoring, and analytics to qualify leads and provide more granular reporting. Unlike [contact center tools](https://www.g2.com/categories/contact-center) that rely on interactive voice response (IVR) numbers or internal direct inward dialing (DID) numbers for call handling and routing, inbound call tracking platforms are primarily used by marketing teams to attribute calls to campaigns and channels. This enables organizations to analyze and optimize marketing campaigns and measure ROI across channels. Inbound call tracking products seamlessly integrate with [marketing analytics software](https://www.g2.com/categories/marketing-analytics), [attribution software](https://www.g2.com/categories/attribution?source=search), and [digital advertising tools](https://www.g2.com/categories/digital-advertising-tech), providing a means to streamline offline conversions into overall conversion funnels. They often integrate with [customer relationship management (CRM) software](https://www.g2.com/categories/crm) products to log and track leads for marketing and sales teams. Additionally, inbound call tracking software can have [outbound call tracking](https://www.g2.com/categories/outbound-call-tracking) features, which are frequently used by sales representatives, as well as [conversation intelligence](https://www.g2.com/categories/conversation-intelligence) features to transcribe and analyze inbound calls. To qualify for inclusion in the Inbound Call Tracking category, a product must: - Generate unique, trackable phone numbers for marketing attribution using local, toll-free, or dynamically inserted numbers (e.g., via DNI), and not rely solely on IVR or DID numbers intended for call handling rather than marketing tracking - Attribute incoming calls and texts to specific marketing sources such as ads, campaigns, keywords, or channels - Support call recording and monitoring for inbound calls made to tracking numbers - Provide real-time analytics and call reporting on marketing performance - Integrate with marketing or sales platforms such as digital advertising tech, CRM, or marketing analytics to support lead attribution and conversion tracking ## Top Inbound Call Tracking Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [CallRail](https://www.g2.com/products/callrail/reviews) | 4.5/5.0 (1,661 reviews) | Marketing attribution with AI call transcription | "[Effortless Call Tracking with AI Insights, Needs Setup Simplification](https://www.g2.com/survey_responses/callrail-review-11188871)" | | 2 | [800.com](https://www.g2.com/products/800-com/reviews) | 4.7/5.0 (1,000 reviews) | Toll-free vanity numbers with call forwarding | "[Intuitive Dashboard and Voicemail, But Texting Feature Could Use Improvement](https://www.g2.com/survey_responses/800-com-review-11866654)" | | 3 | [Invoca](https://www.g2.com/products/invoca/reviews) | 4.5/5.0 (926 reviews) | Marketing attribution with AI-powered call outcome signals | "[Smarter Call Routing and Campaign Tracking That Boosts Efficiency](https://www.g2.com/survey_responses/invoca-review-12640140)" | | 4 | [WhatConverts](https://www.g2.com/products/whatconverts/reviews) | 4.9/5.0 (309 reviews) | Marketing attribution with qualified lead feedback | "[WhatConverts has been great! It allows us to track conversions across multiple platforms!](https://www.g2.com/survey_responses/whatconverts-review-6796323)" | | 5 | [Phonexa](https://www.g2.com/products/phonexa/reviews) | 4.9/5.0 (162 reviews) | Call routing with intelligent lead distribution | "[Next-Level Customer Service That Made Our Tight Migration Seamless](https://www.g2.com/survey_responses/phonexa-review-12383024)" | | 6 | [CTM](https://www.g2.com/products/ctm-ctm/reviews) | 4.5/5.0 (727 reviews) | Multi-channel attribution with keyword-level call tracking | "[CallTrackingMetrics: A Strong Solution for Optimizing Call Tracking and Marketing Performance](https://www.g2.com/survey_responses/ctm-review-10369199)" | | 7 | [Infinity Call Tracking](https://www.g2.com/products/infinity-call-tracking/reviews) | 4.6/5.0 (146 reviews) | Marketing attribution for phone-driven conversions | "[Bridges the ROI Gap for Calls, But Pricing Clarity without knowing call volumes can be hard](https://www.g2.com/survey_responses/infinity-call-tracking-review-11878642)" | | 8 | [Revenue.io](https://www.g2.com/products/revenue-io/reviews) | 4.7/5.0 (568 reviews) | Salesforce-native inbound call routing and attribution | "[Empowers Sales with Easy Call Review and Coaching](https://www.g2.com/survey_responses/revenue-io-review-13020882)" | | 9 | [Calltouch](https://www.g2.com/products/calltouch/reviews) | 4.4/5.0 (28 reviews) | Marketing attribution for paid ad call leads | "[Useful Tool for Call Tracking and Lead Analysis](https://www.g2.com/survey_responses/calltouch-review-12193253)" | | 10 | [Ringba](https://www.g2.com/products/ringba/reviews) | 4.9/5.0 (155 reviews) | Pay-per-call campaign routing and revenue optimization | "[Affordable Multi-Number Hosting with Fast, Human Support](https://www.g2.com/survey_responses/ringba-review-12994676)" | --- ## What Are the Most Common Questions About Inbound Call Tracking Software? *AI-generated · Last updated: May 26, 2026* ### Which Inbound Call Tracking platforms provide local number forwarding for multi-location businesses? Based on G2 reviews, [800.com](https://www.g2.com/products/800-com/reviews) stands out for businesses that need local or business-friendly numbers, forwarding, and centralized call handling across locations. According to verified users, teams use it to create dedicated business numbers, route calls to personal or team phones, unify communication for multi-location operations, and manage after-hours coverage. G2 reviewers mention flexible routing logic, quick setup, and features like voicemail, recording access, and notifications that help separate business calls from personal ones. Reviews also note use cases such as temporary campaign numbers, multi-location communication, and routing calls automatically to the right department or recipient. ### Which Inbound Call Tracking systems integrate with CRM and marketing automation tools? Based on G2 reviews, [CallRail](https://www.g2.com/products/callrail/reviews) is the strongest recent fit for buyers prioritizing CRM and marketing integrations. According to verified users, it connects with tools such as Google Ads, Google Analytics, GA4, Meta Ads, Salesforce databases, and CRM software to keep call data tied to campaigns and lead records. G2 reviewers mention straightforward setup for many integrations, cleaner attribution, and easier reporting back into ad platforms, though some note connector limitations with certain systems. Reviews consistently highlight value for teams that want inbound call data, recordings, transcripts, and lead-source details flowing into their broader marketing and sales workflows. ### What most trusted Inbound Call Tracking by agencies proving marketing ROI to clients based on user reviews? Based on G2 reviews, agency users most often describe trusted Inbound Call Tracking platforms as the ones that make attribution clear, client reporting easier, and support responsive when setup questions arise. According to verified users, agencies rely on these tools to show where calls come from, assess lead quality, and connect campaign activity to real outcomes instead of clicks alone. G2 reviewers mention that trust often comes from reliable call tracking, strong reporting, integrations with ad platforms and CRMs, and the ability to review recordings or transcripts when validating lead quality. Reviews in this category also show that agencies value platforms that reduce guesswork and help defend budget decisions with cleaner call-source visibility. **Here are some of the top-rated products on G2:** - [CallRail](https://www.g2.com/products/callrail/reviews) – used by agencies to validate campaign performance, prove ROI, and report on call quality and lead sources - [WhatConverts](https://www.g2.com/products/whatconverts/reviews) – helps agencies track calls, forms, and lead sources in one place for clearer client reporting - [CTM](https://www.g2.com/products/ctm-ctm/reviews) – supports agencies with call attribution, campaign measurement, and integrations for marketing reporting ### What most reliable Inbound Call Tracking based on reviews from agencies tracking high-volume calls? Based on G2 reviews, reliability in this category is tied to stable tracking, scalable routing, and the ability to manage many numbers, locations, or campaigns without losing visibility. According to verified users, agencies handling higher call volumes value platforms that keep reporting accessible, maintain clear source attribution, and support operational needs like call distribution, recordings, and dashboards. G2 reviewers mention reliability in terms of dependable performance, straightforward setup, and support teams that help when workflows become complex. Reviews also highlight concerns to watch for, including occasional export delays, call data lag, or routing complexity, which means buyers with high-volume environments should validate configuration needs carefully during evaluation. **Here are some of the top-rated products on G2:** - [CallRail](https://www.g2.com/products/callrail/reviews) – used across many businesses and accounts for call attribution, distribution, and campaign-level tracking - [CTM](https://www.g2.com/products/ctm-ctm/reviews) – supports complex call centers, large number inventories, routing, and campaign attribution workflows - [800.com](https://www.g2.com/products/800-com/reviews) – frequently praised for dependable setup, routing, and call management for business lines and campaigns ### What Inbound Call Tracking tools that attribute revenue directly to specific marketing campaigns? Based on G2 reviews, buyers looking to connect inbound calls to revenue-focused campaign analysis should look for tools reviewers use to tie calls back to channels, keywords, ads, and lead outcomes. According to verified users, these platforms help teams move beyond simple call counts by showing which campaigns generate qualified conversations, stronger leads, and clearer ROI discussions. G2 reviewers mention call attribution flowing into ad platforms, CRM records, and client reports, along with recordings or transcripts that help validate lead quality. Reviews also show that revenue attribution works best when the tool supports campaign-level visibility across paid and organic sources and makes it easier to compare calls, forms, and downstream results in one workflow. ### What are the best Inbound Call Tracking platforms that work with multiple marketing channels? Based on G2 reviews, the best-fit platforms for multi-channel marketing are the ones reviewers use to track inbound calls across paid search, social, websites, forms, and offline campaigns while keeping attribution clear. According to verified users, these tools help consolidate calls and related lead signals so marketing teams can compare which channels are driving better conversations and outcomes. G2 reviewers mention integrations with ad platforms and analytics tools, dynamic number usage, channel-level reporting, and easier optimization of budget once call sources are visible. Reviews also emphasize the importance of usable dashboards, call recordings, and simple setup so teams can manage multiple channels without relying on fragmented systems or manual reporting. **Here are some of the top-rated products on G2:** - [CallRail](https://www.g2.com/products/callrail/reviews) – tracks calls from channels like Google Ads, Facebook Ads, websites, and forms in one platform - [WhatConverts](https://www.g2.com/products/whatconverts/reviews) – captures calls, forms, chats, and transactions across multiple channels for unified attribution - [CTM](https://www.g2.com/products/ctm-ctm/reviews) – supports calls, texts, forms, chats, and ad integrations for broad multi-channel measurement ### What Inbound Call Tracking platforms that minimize call drops and maintain consistent tracking accuracy? Based on G2 reviews, buyers concerned about call reliability and tracking accuracy should prioritize platforms reviewers describe as dependable in day-to-day use and strong at preserving source-level attribution. According to verified users, consistent tracking matters most when platforms can show exactly where calls originated, keep recordings available, and avoid gaps that make lead analysis harder. G2 reviewers mention accurate call-source tracking, reliable number management, and clear reporting as strengths across leading tools, though some reviews also flag occasional call delays, data reflection lag, static on calls, or dropped-call issues depending on setup and environment. For this reason, reviews suggest evaluating both attribution quality and operational consistency together rather than treating them as separate buying criteria. ### What Inbound Call Tracking software with call recording and transcription for quality assurance? Based on G2 reviews, call recording and transcription are widely used in this category for quality assurance, lead qualification, and coaching. According to verified users, these features help teams review missed details, monitor how staff handle inquiries, identify qualified leads, and find patterns without listening to every call from start to finish. G2 reviewers mention transcripts, AI summaries, call recordings, keyword spotting, and tagging as useful for QA workflows, training, and faster reporting. Reviews also note that transcription quality can vary with accents, noise, or certain calls, so buyers should compare how much they value transcript speed versus perfect accuracy. Overall, reviewers see recording and transcription as central to coaching and campaign optimization. ### What best Inbound Call Tracking software for agencies tracking customer calls and campaign ROI? Based on G2 reviews, agency buyers typically favor platforms that make it easy to track customer calls, evaluate lead quality, and connect campaign activity to ROI discussions with clients. According to verified users, the strongest options support call recordings, source attribution, campaign-level reporting, and workflows that help agencies justify spend and adjust budgets with confidence. G2 reviewers mention that agencies also value tools that are easy to roll out across multiple clients, provide responsive support, and integrate with ad platforms or CRMs. Reviews suggest the best software for this use case is less about one feature and more about having dependable attribution, practical reporting, and enough operational flexibility to support several accounts efficiently. **Here are some of the top-rated products on G2:** - [CallRail](https://www.g2.com/products/callrail/reviews) – helps agencies track marketing calls, review lead quality, and report campaign performance to clients - [WhatConverts](https://www.g2.com/products/whatconverts/reviews) – centralizes call and lead tracking for agencies that need clearer attribution and client-friendly reporting - [CTM](https://www.g2.com/products/ctm-ctm/reviews) – supports agencies with source tracking, reporting, and call data tied to campaign optimization ### What highest rated Inbound Call Tracking for marketing professionals attributing revenue to campaigns? Based on G2 reviews, marketing professionals looking for highly rated Inbound Call Tracking tools tend to value products that combine clear attribution, strong reporting, and usable integrations for campaign analysis. According to verified users, the top experiences come from platforms that reveal which calls came from which channels, help assess lead quality, and make revenue conversations with leadership or clients easier to support. G2 reviewers mention benefits such as tying calls to ads or keywords, reviewing transcripts and recordings, and passing cleaner conversion data into broader marketing workflows. Reviews also show that highly rated tools stand out when they simplify optimization decisions rather than just increasing visibility into call volume alone. ## G2 Grid® for Inbound Call Tracking Software ![G2 Grid® for Inbound Call Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/inbound-call-tracking/grids.png?focus%5B%5D=3326&focus%5B%5D=125374&focus%5B%5D=3063&focus%5B%5D=15218&focus%5B%5D=41209&focus%5B%5D=3330&focus%5B%5D=15703&focus%5B%5D=5826) Highlighted products: CallRail, 800.com, Invoca, WhatConverts, Phonexa, CTM, Infinity Call Tracking, and Revenue.io. Underlying data: [Grid® JSON](https://www.g2.com/categories/inbound-call-tracking/grids.json?focus%5B%5D=callrail&focus%5B%5D=800-com&focus%5B%5D=invoca&focus%5B%5D=whatconverts&focus%5B%5D=phonexa&focus%5B%5D=ctm-ctm&focus%5B%5D=infinity-call-tracking&focus%5B%5D=revenue-io) ## How Many Inbound Call Tracking Software Products Does G2 Track? **Total Products under this Category:** 94 ### Category Stats (Jul 2026) - **Average Rating**: 4.45/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: CallRail (+0.02%) - Among all products in this category, CallRail recorded the largest rating increase compared to last month *Last updated: July 14, 2026* ## How Does G2 Rank Inbound Call Tracking Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 6,900+ Authentic Reviews - 94+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Inbound Call Tracking Software Is Best for Your Use Case? - **Leader:** [CallRail](https://www.g2.com/products/callrail/reviews) - **Highest Performer:** [Ringostat](https://www.g2.com/products/ringostat/reviews) - **Easiest to Use:** [800.com](https://www.g2.com/products/800-com/reviews) - **Top Trending:** [WhatConverts](https://www.g2.com/products/whatconverts/reviews) - **Best Free Software:** [CallRail](https://www.g2.com/products/callrail/reviews) --- **Sponsored** ### CTM CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=627&secure%5Bchosen_at%5D=2026-07-14T21%3A56%3A05Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3330&secure%5Bresource_id%5D=627&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Finbound-call-tracking&secure%5Btoken%5D=0cbd748fac0173a6895f25eb9e1599bd1907ee1f0d11052aa949f4a82abba7e8&secure%5Burl%5D=https%3A%2F%2Fwww.ctm.com%2Ffeatures%2F&secure%5Burl_type%5D=paid_promos) --- ## What Are the Top-Rated Inbound Call Tracking Software Products in 2026? ### 1. [Marketing Optimizer](https://www.g2.com/products/marketing-optimizer/reviews) Marketing optimization software for marketing managers that are focused on generating targeted leads and improving sales team performance. Marketing Optimizer empowers digital marketers with the tools and reporting to continually improve their lead generation campaigns. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Marketing Optimizer?** - **Seller:** [Marketing Optimizer](https://www.g2.com/sellers/marketing-optimizer-0cff272b-e61d-40ba-96e9-6accb365fb4a) - **Year Founded:** 2007 - **HQ Location:** Traverse City, US - **LinkedIn® Page:** http://www.linkedin.com/company/marketingoptimizer (7 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of Marketing Optimizer? **"[Lead Management Works Really Well! Loved this feature](https://www.g2.com/survey_responses/marketing-optimizer-review-4993542)"** **Rating:** 5.0/5.0 stars *— Nikita P.* [Read full review](https://www.g2.com/survey_responses/marketing-optimizer-review-4993542) --- **"[A Great platform to Manage Leads in Right Way!](https://www.g2.com/survey_responses/marketing-optimizer-review-4998650)"** **Rating:** 5.0/5.0 stars *— JAY J.* [Read full review](https://www.g2.com/survey_responses/marketing-optimizer-review-4998650) --- #### What Are G2 Users Discussing About Marketing Optimizer? - [What does Marketing Optimizer do?](https://www.g2.com/discussions/what-does-marketing-optimizer-do) - [How do you optimize your marketing automation?](https://www.g2.com/discussions/how-do-you-optimize-your-marketing-automation) - [What are marketing automation features?](https://www.g2.com/discussions/what-are-marketing-automation-features) ### 2. [Prismana](https://www.g2.com/products/prismana/reviews) Prismana is an online attribution platform built from the ground up to help businesses measure the efficacy of their efforts. To put this more simply, Prismana was created to be an easy, cost effective solution to a problem plaguing businesses since they started using the internet to do business: “Are our efforts driving business?” Now, companies can track leads/conversions from any channel, through any contact mechanism. It doesn't matter how or where on your site the visitor chooses to convert. Prismana will attribute it all. And the best part is that it's completely invisible to the visitor. Their experience on your site is not disrupted at all. Prismana is easy to use and can be fully implemented in minutes, not days. The product is simple to use and master. No special training required. It will not disrupt your existing systems. Prismana usually warrants zero adjustments to existing systems and minor (if any) development time on your website. There are lots of attribution solutions out there. We feel that you will not find a greater value than Prismana. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Prismana?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Prismana?** - **Seller:** [Prismana](https://www.g2.com/sellers/prismana) - **Year Founded:** 2016 - **HQ Location:** Cary, US - **Twitter:** @PrismanaHelp (23 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11019683 (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of Prismana? **"[Truth teller platform helps us understand what's working - objectively](https://www.g2.com/survey_responses/prismana-review-342152)"** **Rating:** 5.0/5.0 stars *— Verified User in Management Consulting* [Read full review](https://www.g2.com/survey_responses/prismana-review-342152) --- **"[Everything I expected and more. Great experience !](https://www.g2.com/survey_responses/prismana-review-584576)"** **Rating:** 5.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/prismana-review-584576) --- #### What Are G2 Users Discussing About Prismana? - [What is Prismana used for?](https://www.g2.com/discussions/what-is-prismana-used-for) ### 3. [Ricochet360](https://www.g2.com/products/speed-to-contact-llc-ricochet360/reviews) Ricochet360 is the All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform designed for both inbound & outbound agents looking for a competitive advantage by enabling them to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate 95% of their daily workflows. **Average Rating:** 4.4/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Ricochet360?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Performance and Reliability:** 10.0/10 (Category avg: 8.9/10) - **Visitor & Keyword Tracking:** 8.3/10 (Category avg: 8.7/10) - **Privacy, Security, and Compliance:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Ricochet360?** - **Seller:** [Speed to Contact](https://www.g2.com/sellers/speed-to-contact) - **Year Founded:** 2010 - **HQ Location:** El Segundo, CA - **Twitter:** @speedtocontact (519 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1873214 (68 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 57% Mid-Market, 35% Small-Business #### What Are Ricochet360's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Easy Integration (2 reviews) - Lead Management (2 reviews) - User-Friendly (2 reviews) - Automation (1 reviews) **Cons:** - Complex Setup (1 reviews) - Dashboard Issues (1 reviews) - Image Management (1 reviews) - Lead Management (1 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About Ricochet360? *AI-generated summary from verified user reviews* **Pros:** - Users find Ricochet360's **user-friendly interface** simplifies navigation and enhances their overall experience effortlessly. - Users value the **easy integration** of Ricochet360, allowing seamless connections with vendors and enhancing overall workflow efficiency. - Users value the **robust lead management system** of Ricochet360 for its efficiency in tracking and prioritizing leads. - Users value the **user-friendly interface** of Ricochet360, making navigation and setup accessible for everyone. - Users commend Ricochet360 for its **efficient automation** , significantly reducing time and effort with its all-in-one solution. **Cons:** - Users feel that Ricochet360 has **limited customization flexibility** , making it challenging for complex business scenarios. - Users experience **dashboard customization issues** with Ricochet360, limiting flexibility and ease of use for complex scenarios. - Users find Ricochet360's **image management customization limited** , impacting its effectiveness for complex business needs. - Users feel the **customization flexibility is limited** , making it difficult to adapt to complex business needs effectively. - Users find the **limited customization** of Ricochet360 insufficient for complex project management scenarios and dashboard flexibility. #### What Are Recent G2 Reviews of Ricochet360? **"[Essential CRM for Streamlined Game Partnerships](https://www.g2.com/survey_responses/ricochet360-review-12964009)"** **Rating:** 4.0/5.0 stars *— Verified User in Computer Games* [Read full review](https://www.g2.com/survey_responses/ricochet360-review-12964009) --- **"[Effortless Dialing, Boosts Productivity](https://www.g2.com/survey_responses/ricochet360-review-12228095)"** **Rating:** 5.0/5.0 stars *— Jesus Miguel B.* [Read full review](https://www.g2.com/survey_responses/ricochet360-review-12228095) --- #### What Are G2 Users Discussing About Ricochet360? - [What is Ricochet360 used for?](https://www.g2.com/discussions/what-is-ricochet360-used-for) ### 4. [AddSource](https://www.g2.com/products/addsource/reviews) Enable True Performance Based Marketing, Track & Sell Leads Directly to Customers on Autopilot! - A Complete Pay Per Action Platform - Lead Tracking & Distribution Tailored Made For Performance - Simplified Call Tracking dedicated to helping businesses reduce costs and increase profits. Our platform designed to help everyone reach maximum ROI and benefit from each interaction. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate AddSource?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind AddSource?** - **Seller:** [AddSource](https://www.g2.com/sellers/addsource) - **Year Founded:** 2012 - **HQ Location:** Portland, US - **Twitter:** @addsource (142 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/addsource (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of AddSource? **"[Addsource Review](https://www.g2.com/survey_responses/addsource-review-89107)"** **Rating:** 4.5/5.0 stars *— Verified User in Electrical/Electronic Manufacturing* [Read full review](https://www.g2.com/survey_responses/addsource-review-89107) --- **"[Finally, An Easy Call Tracking Solution!](https://www.g2.com/survey_responses/addsource-review-84097)"** **Rating:** 4.5/5.0 stars *— Lee W.* [Read full review](https://www.g2.com/survey_responses/addsource-review-84097) --- #### What Are G2 Users Discussing About AddSource? - [What is AddSource used for?](https://www.g2.com/discussions/what-is-addsource-used-for) ### 5. [AVANSER](https://www.g2.com/products/avanser/reviews) AVANSER is a call recording software that delivers powerful call-data on virtually every aspect of a sales call. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind AVANSER?** - **Seller:** [AVANSER](https://www.g2.com/sellers/avanser) - **Year Founded:** 2003 - **HQ Location:** Sydney, AU - **Twitter:** @AVANSER_AUS (263 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/avanser (27 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of AVANSER? **"[Avanser is really the way to go for call tracking](https://www.g2.com/survey_responses/avanser-review-8566421)"** **Rating:** 4.5/5.0 stars *— Joyce M.* [Read full review](https://www.g2.com/survey_responses/avanser-review-8566421) --- ### 6. [CallAction](https://www.g2.com/products/callaction/reviews) CallAction is a mobile web application to automate the tracking and engagement of inbound calls across all marketing channels. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate CallAction?** - **Visitor & Keyword Tracking:** 10.0/10 (Category avg: 8.7/10) **Who Is the Company Behind CallAction?** - **Seller:** [Callaction](https://www.g2.com/sellers/callaction) - **Year Founded:** 2015 - **HQ Location:** Whittier, US - **Twitter:** @callactionco (598 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/callaction-co/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of CallAction? **"[The great system with great support and easy to use.](https://www.g2.com/survey_responses/callaction-review-3088916)"** **Rating:** 5.0/5.0 stars *— Vincent N.* [Read full review](https://www.g2.com/survey_responses/callaction-review-3088916) --- #### What Are G2 Users Discussing About CallAction? - [What is CallAction used for?](https://www.g2.com/discussions/what-is-callaction-used-for) ### 7. [CallPlease](https://www.g2.com/products/callplease/reviews) Call smarter. Track, sync and manage communications with a cloud-based call log. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind CallPlease?** - **Seller:** [CallPlease](https://www.g2.com/sellers/callplease) - **Year Founded:** 2011 - **HQ Location:** Los Angeles, US - **Twitter:** @CallPlease (121 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/callplease (4 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of CallPlease? **"[Makes Communication So Effortless](https://www.g2.com/survey_responses/callplease-review-5361748)"** **Rating:** 4.0/5.0 stars *— Irfan K.* [Read full review](https://www.g2.com/survey_responses/callplease-review-5361748) --- #### What Are G2 Users Discussing About CallPlease? - [What is CallPlease used for?](https://www.g2.com/discussions/what-is-callplease-used-for) ### 8. [CALLREVU](https://www.g2.com/products/callrevu/reviews) CallRevu is the leading communication intelligence platform built exclusively for automotive retail. Founded inside a dealership in 2008, CallRevu helps dealers turn every customer interaction—calls, conversations, training moments, and online reputation—into actionable insight that drives revenue and performance. The platform unifies an automotive-specific hosted phone system, AI-powered call tracking and analytics for sales and service, real-time training and coaching tools, and integrated reputation management into a single connected ecosystem. By capturing and analyzing 100% of calls, tying insights directly to coaching and outcomes, and protecting brand trust across voice and digital channels, CallRevu gives dealerships complete visibility into what’s happening, why it’s happening, and how to improve it—across every department, rooftop, and customer touchpoint. **Average Rating:** 4.4/5.0 **Total Reviews:** 5 **How Do G2 Users Rate CALLREVU?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind CALLREVU?** - **Seller:** [CallRevu](https://www.g2.com/sellers/callrevu) - **Year Founded:** 2008 - **HQ Location:** New York , US - **LinkedIn® Page:** https://linkedin.com/company/callrevu (168 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Automotive - **Company Size:** 60% Small-Business, 40% Mid-Market #### What Are Recent G2 Reviews of CALLREVU? **"[How Callrevu helps](https://www.g2.com/survey_responses/callrevu-review-10070905)"** **Rating:** 5.0/5.0 stars *— Verified User in Automotive* [Read full review](https://www.g2.com/survey_responses/callrevu-review-10070905) --- **"[Callrevu is very user friendly.](https://www.g2.com/survey_responses/callrevu-review-10066458)"** **Rating:** 4.0/5.0 stars *— jessica H.* [Read full review](https://www.g2.com/survey_responses/callrevu-review-10066458) --- ### 9. [Clickpath](https://www.g2.com/products/clickpath/reviews) Call tracking and multi-channel marketing solutions. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Clickpath?** - **Performance and Reliability:** 6.7/10 (Category avg: 8.9/10) - **Visitor & Keyword Tracking:** 8.3/10 (Category avg: 8.7/10) - **Privacy, Security, and Compliance:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Clickpath?** - **Seller:** [Who's Calling](https://www.g2.com/sellers/who-s-calling) - **Year Founded:** 1998 - **HQ Location:** College Station, US - **LinkedIn® Page:** https://www.linkedin.com/company/who's-calling (71 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of Clickpath? **"[My Clickpath experience](https://www.g2.com/survey_responses/clickpath-review-6492295)"** **Rating:** 4.5/5.0 stars *— Naveen Goud B.* [Read full review](https://www.g2.com/survey_responses/clickpath-review-6492295) --- #### What Are G2 Users Discussing About Clickpath? - [What is Clickpath used for?](https://www.g2.com/discussions/what-is-clickpath-used-for) ### 10. [iovox](https://www.g2.com/products/iovox/reviews) Phone call tracking and productivity software for individuals and businesses around the world. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate iovox?** - **Performance and Reliability:** 10.0/10 (Category avg: 8.9/10) - **Visitor & Keyword Tracking:** 10.0/10 (Category avg: 8.7/10) - **Privacy, Security, and Compliance:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind iovox?** - **Seller:** [iovox](https://www.g2.com/sellers/iovox) - **Year Founded:** 2007 - **HQ Location:** London, GB - **Twitter:** @iovox (8,889 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/iovox (36 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of iovox? **"[Call tracking and analytics platform](https://www.g2.com/survey_responses/iovox-review-8926275)"** **Rating:** 4.5/5.0 stars *— Gagan R.* [Read full review](https://www.g2.com/survey_responses/iovox-review-8926275) --- ### 11. [ITC Cloud DX](https://www.g2.com/products/itc-cloud-dx/reviews) Get real-time analytics, alerts, and insights into your sales and service departments with AI-powered call tracking software by In-Telecom Cloud DX. Sales and support are the lifeblood of your organization. They bring in new business and help you maintain excellent client relationships. But how do you improve that experience? In-Telecom Cloud DX is an AI-powered communications intelligence platform designed to help you maximize the effectiveness of your calls and improve performance in real-time. Manage your calls, analyze performance, maximize marketing effectiveness, and increase ROI with In-Telecom Cloud DX. With an AI-powered call tracking solution, you'll be able to dig deeper into sales and service performance, identify best practices, and optimize your workflows. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind ITC Cloud DX?** - **Seller:** [In-Telecom](https://www.g2.com/sellers/in-telecom) - **Year Founded:** 2009 - **HQ Location:** Slidell, Louisiana - **Twitter:** @_intelecom_ (46 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/in-telecom/ (139 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise ### 12. [Jess](https://www.g2.com/products/jess/reviews) Jess is a marketing analytics software company based in Philadelphia, PA that helps marketers know if their advertising is working. The Jess Dashboard aggregates data from Google Analytics, Google Search Console, and advertising platforms including Google, Facebook, and Microsoft Ads. It helps make it easier for marketers to stay on top of marketing results and spending and saves time by letting you see your marketing results in one place. Optional phone call tracking and form tracking features let you know exactly who is contacting you, how they found you, and at what cost per lead. Integrations with Salesforce and ZohoCRM let you track individual leads all the way to the sale and calculate cost per sale and ROAS. Agencies love Jess because it completely automates monthly reporting. The Jess Dashboard is free and add ons range from $8 per month, making better analytics and reporting within reach of any agency or SMB budget. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind Jess?** - **Seller:** [Jess](https://www.g2.com/sellers/jess) - **Year Founded:** 2019 - **HQ Location:** Philadelphia, US - **Twitter:** @aerialscoop (5 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/jessanalytics/ (28 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Jess? **"[Insightful Analysis Tool Helps With Decision Making](https://www.g2.com/survey_responses/jess-review-4324173)"** **Rating:** 4.5/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/jess-review-4324173) --- #### What Are G2 Users Discussing About Jess? - [What is Jess used for?](https://www.g2.com/discussions/what-is-jess-used-for) ### 13. [MCUBE Toll-free Number](https://www.g2.com/products/mcube-toll-free-number/reviews) A toll-free number is a telephone number that is free for the calling party to dial. This means that the cost of the call is paid for by the owner of the toll-free number, rather than the person making the call. Toll-free numbers are often used by businesses to provide customer service or technical support. They can also be used by individuals or organizations to establish a point of contact for information or support. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind MCUBE Toll-free Number?** - **Seller:** [MCUBE](https://www.g2.com/sellers/mcube-4a8e04c2-b29e-4cf4-b2c6-91a13e432483) - **Year Founded:** 2006 - **HQ Location:** Bangalore, IN - **Twitter:** @MCUBE1234 (137 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/vmc-mcube/ (104 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are MCUBE Toll-free Number's Pros and Cons? **Pros:** - Number Management (1 reviews) **Cons:** - Call Connectivity Issues (1 reviews) ### What Do G2 Reviewers Say About MCUBE Toll-free Number? *AI-generated summary from verified user reviews* **Pros:** - Users find the **reliable availability of numbers** with MCUBE Toll-free Number extremely beneficial for customer engagement. **Cons:** - Users report **call connectivity issues** , noting difficulty in receiving calls at times with MCUBE Toll-free Number. #### What Are Recent G2 Reviews of MCUBE Toll-free Number? **"[It helps alot on toll nimber](https://www.g2.com/survey_responses/mcube-toll-free-number-review-10475536)"** **Rating:** 4.5/5.0 stars *— shivam t.* [Read full review](https://www.g2.com/survey_responses/mcube-toll-free-number-review-10475536) --- ### 14. [Outleads](https://www.g2.com/products/outleads/reviews) From intelligent call routing - based on preceding web activity - through phone sale recording in AdWords to segmenting callers for online retargeting advertising & content, Outleads' technology covers every aspect of the customer journey. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Outleads?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.1/10) - **Performance and Reliability:** 8.3/10 (Category avg: 8.9/10) - **Visitor & Keyword Tracking:** 8.3/10 (Category avg: 8.7/10) - **Privacy, Security, and Compliance:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Outleads?** - **Seller:** [Outleads](https://www.g2.com/sellers/outleads) - **Year Founded:** 2013 - **HQ Location:** New York City, NY - **Twitter:** @Outleads (159 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/outleads (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of Outleads? **"[Perfect place to manage your leads](https://www.g2.com/survey_responses/outleads-review-8986074)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Services* [Read full review](https://www.g2.com/survey_responses/outleads-review-8986074) --- **"[The attribution has been way better since using Outleads.](https://www.g2.com/survey_responses/outleads-review-8970958)"** **Rating:** 4.5/5.0 stars *— Vedant D.* [Read full review](https://www.g2.com/survey_responses/outleads-review-8970958) --- ### 15. [SalesExec](https://www.g2.com/products/salesexec/reviews) SalesExec is a web-based sales engagement and lead management solution that helps salespeople contact and close more leads in less time. Salespeople surpass their quota by getting 40−60% more of their prospects on the phone and into a conversation. SalesExec works with SMB and enterprise clients across multiple B2C verticals and has deep experience implementing sales best practices to improve ROI from your lead follow-up process. Clients typically achieve positive ROI in 30 to 60 days by being the first to reach every prospect; with automated lead prioritization and multi-touch marketing outreach, converting more of your leads has never been easier. Main Features • Intelligent dialing and lead prioritization • Sales scripts & guided selling • Inbound call tracking and IVR • Lead capture and lead source integration • Automated text and email nurture • Real-time scoreboards, call dashboards, performance dashboards Benefits • Dedicated customer success and implementation specialist assigned to your account • Improve speed to contact, reach prospects in seconds • Omnichannel marketing outreach including text, email, and dialing • Configure the solution for multiple sales channels • Enterprise capable with development resources for best-of-breed integrations **Average Rating:** 4.6/5.0 **Total Reviews:** 19 **How Do G2 Users Rate SalesExec?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind SalesExec?** - **Seller:** [ClickPoint Software](https://www.g2.com/sellers/clickpoint-software) - **Year Founded:** 2005 - **HQ Location:** Scottsdale, AZ - **LinkedIn® Page:** https://www.linkedin.com/company/1170999/ (14 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 63% Small-Business, 26% Mid-Market #### What Are Recent G2 Reviews of SalesExec? **"[Excellent Software for Lead Delivery with Lead Exec](https://www.g2.com/survey_responses/salesexec-review-5162841)"** **Rating:** 5.0/5.0 stars *— Verified User in Legal Services* [Read full review](https://www.g2.com/survey_responses/salesexec-review-5162841) --- **"[Excellent company for immediate web-lead generation and forwarding](https://www.g2.com/survey_responses/salesexec-review-4658339)"** **Rating:** 5.0/5.0 stars *— Bob S.* [Read full review](https://www.g2.com/survey_responses/salesexec-review-4658339) --- #### What Are G2 Users Discussing About SalesExec? - [What is ClickPoint Software used for?](https://www.g2.com/discussions/what-is-clickpoint-software-used-for) ### 16. [TrueCall](https://www.g2.com/products/truecall-truecall/reviews) TrueCall is the first comprehensive system for documenting evidence of web-based consumer initiated calls. As a neutral and secure witness to Inbound call events, TrueCall affords advertisers the transparency needed to receive phone calls from external parties while documenting evidence of consumer call initiation. Combining a patent pending process with machine learning, TrueCall helps businesses reduce the risk of fraud and legal liability. With TrueCall you can now: Validate website-based Inbound calls Validate transfers originating from Inbound Calls Document evidence of consumer call initiation Prevent spam and robocalls Document the advertisement used to elicit an Inbound Call Key Features: TrueCall ID: Each TrueCall ID combines a 65 point fingerprint, Al validation, and a call event, tied together with a unique signature which is verified by End Users prior to call receipt. TrueAds: Document the full consumer journey for advertisement to inbound call. With TrueAds you can document the creative seen by the consumer prior to calling in. Zero User Friction: With no additional steps needed for consumers, click through rates remain unaffected. Flexible API: Seamlessly integrate with third-party solutions using our API, enabling efficient analysis of calls. Lightning fast: Our software integrates effortlessly, ensuring \<10ms seconds impact on page load times. Seamless Integration: Designed for ease of use, TrueCall works with most major call tracking platforms making set up effortless Benefits: Increased Efficiency: Reduce manual review time for call recordings, complaints, and landing pages, streamlining call compliance processes. Improved Customer Satisfaction: Enhance consumer experiences by reducing non-compliant outbound calls and misleading marketing practices. Increased Supply Assurance: Confidently purchase more calls from diverse sources with assurance of their origin and authenticity. Transparency: Gain full visibility into consumer experiences and validity, combating misleading marketing practices effectively. Our Mission: We are dedicated to empowering honest call generators, protecting businesses from fraud, and rebuilding consumer trust. By adopting TrueCall, not only can you enhance profitability and safeguard your business, but you can also contribute to establishing a more transparent call ecosystem. Discover how TrueCall can transform your business. Visit TrueCall.com for more information and to schedule a demo. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate TrueCall?** - **Performance and Reliability:** 6.7/10 (Category avg: 8.9/10) - **Visitor & Keyword Tracking:** 6.7/10 (Category avg: 8.7/10) - **Privacy, Security, and Compliance:** 6.7/10 (Category avg: 8.8/10) **Who Is the Company Behind TrueCall?** - **Seller:** [TrueCall](https://www.g2.com/sellers/truecall) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/truecall/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are TrueCall's Pros and Cons? **Pros:** - AI Technology (1 reviews) - Call Tracking (1 reviews) - Customer Support (1 reviews) **Cons:** - Call Connectivity Issues (1 reviews) - Lagging Issues (1 reviews) ### What Do G2 Reviewers Say About TrueCall? *AI-generated summary from verified user reviews* **Pros:** - Users value the **accurate AI call validation** of TrueCall, enhancing efficiency by allowing genuine calls to connect. - Users value the **effective call tracking** of TrueCall, enhancing consumer validation and saving time on dead leads. - Users appreciate the **friendly customer support** of TrueCall, noting prompt issue resolution and effective assistance. **Cons:** - Users experience **lengthy processing times** with TrueCall, especially during inbound call transfers, affecting connectivity. - Users report **lagging issues** during inbound call transfers, leading to a frustrating experience with TrueCall. #### What Are Recent G2 Reviews of TrueCall? **"[Truecall positioning to win more market share](https://www.g2.com/survey_responses/truecall-review-10278959)"** **Rating:** 4.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/truecall-review-10278959) --- ### 17. [Waybeo](https://www.g2.com/products/waybeo/reviews) Waybeo is an Inbound phone lead acceleration platform with Call tracking and analytics. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Waybeo?** - **Seller:** [VBHC](https://www.g2.com/sellers/vbhc) - **Year Founded:** 2010 - **HQ Location:** Trivandrum, IN - **Twitter:** @Waybeo (105 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/waybeo-technology-solutions-pvt-ltd (55 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of Waybeo? **"[Functional service with a lot of customizability](https://www.g2.com/survey_responses/waybeo-review-5001765)"** **Rating:** 4.0/5.0 stars *— Ashish T.* [Read full review](https://www.g2.com/survey_responses/waybeo-review-5001765) --- #### What Are G2 Users Discussing About Waybeo? - [What is Waybeo used for?](https://www.g2.com/discussions/what-is-waybeo-used-for) ### 18. [800response Call Tracking](https://www.g2.com/products/800response-call-tracking/reviews) 800response provides a wide selection of toll-free vanity phone numbers, call tracking tools, and customer analytics data to help businesses manage top-of-the-funnel lead generation efforts while gaining valuable marketing attribution data to help you get your ROI and retain your most valuable customers. We offer a full solution of call tracking tools to help businesses boost and optimize new customer acquisitions, measure and track campaign performance, and monitor the customer experience. If you are looking for caller analytics to improve your ROI and your ad campaign response, 800response has all the tools you need. And we can feed that data directly to your CRM. **Who Is the Company Behind 800response Call Tracking?** - **Seller:** [800response](https://www.g2.com/sellers/800response) - **Year Founded:** 1990 - **HQ Location:** South Burlington, VT - **Twitter:** @800response (424 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/callfinder/ (19 employees on LinkedIn®) ### 19. [AccuRoute](https://www.g2.com/products/accuroute/reviews) Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. Set up custom call routing for your inbound calls in just a few clicks with AccuRoute® from Dial800. With unlimited routing profiles and 30+ routing rules to choose from, you can easily create unique call flows. Routing options include: - Call criteria routing including caller's location, time of day, or nearest location - Call queue creation & management with callback options - Agent distribution groups including round-robin & hunt groups - Flexible routing menus that capture routing decisions - Remote dial & remote decision routing if you already have your routing rules set up - Call center integrations Creating a call routing system that quickly and efficiently delivers inbound calls to their correct destinations is key to reducing call queue wait times and customer frustrations - the drag-and-drop designer in AccuRoute® makes it easy to create a system that is perfectly built for your needs. **Who Is the Company Behind AccuRoute?** - **Seller:** [Dial 800](https://www.g2.com/sellers/dial-800) - **Year Founded:** 1996 - **HQ Location:** Mahwah, NJ - **Twitter:** @Dial800 (420 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/152645/ (21 employees on LinkedIn®) ### 20. [Alivo](https://www.g2.com/products/alivo/reviews) Alivo is a software company dedicated to helping home service and improvement businesses grow using AI. We streamline sales processes with custom-trained automation tools designed to save time and boost conversion rates. Our AI sales assistant seamlessly integrates into your workflow, automating outreach, follow-ups, and appointment booking via text messaging and Alivo AI Voice. By automating key sales processes with a personalized and engaging approach, Alivo empowers businesses to close deals faster and more efficiently, driving significant conversions and growth. **Average Rating:** 5.0/5.0 **Total Reviews:** 7 **How Do G2 Users Rate Alivo?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Alivo?** - **Seller:** [Alivo](https://www.g2.com/sellers/alivo) - **Year Founded:** 2023 - **HQ Location:** South Portland, US - **LinkedIn® Page:** https://www.linkedin.com/company/alivoai/ (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Alivo's Pros and Cons? **Pros:** - Customer Support (5 reviews) - Ease of Use (5 reviews) - Helpful (5 reviews) - Positive Experience (5 reviews) - AI Technology (4 reviews) **Cons:** - AI Limitations (1 reviews) - Call Issues (1 reviews) - Learning Curve (1 reviews) - Unclear Instructions (1 reviews) ### What Do G2 Reviewers Say About Alivo? *AI-generated summary from verified user reviews* **Pros:** - Users praise Alivo's **exceptional customer support** , highlighting quick responses and a genuine commitment to helping them succeed. - Users commend Alivo's **intuitive ease of use** , along with exceptional customer support that enhances their experience significantly. - Users praise Alivo for its **exceptional customer service** , highlighting their responsiveness and support throughout the experience. - Users praise the **exceptional customer service** of Alivo, highlighting quick responses and dedicated support from the team. - Users value the **intuitive AI technology** of Alivo, praising its seamless integration and effective customer support. **Cons:** - Users feel that **AI limitations** hinder interactions, with some preferring human contact for significant purchases. - Users experience **call issues** as many prefer human interaction, leading to hang-ups on AI-generated responses. - Users find the **learning curve challenging** , but appreciate ongoing improvements in updating and implementing changes in Alivo. - Users occasionally face **unclear instructions** which complicate the process of updating and implementing changes in Alivo. #### What Are Recent G2 Reviews of Alivo? **"[Game-changer for Streamlining Communications and Boosting Sales](https://www.g2.com/survey_responses/alivo-review-10187703)"** **Rating:** 5.0/5.0 stars *— Brody S.* [Read full review](https://www.g2.com/survey_responses/alivo-review-10187703) --- **"[Excellent User-Friendly Platform that Drives Conversions Without Much Effort on My End](https://www.g2.com/survey_responses/alivo-review-10191208)"** **Rating:** 5.0/5.0 stars *— Evan H.* [Read full review](https://www.g2.com/survey_responses/alivo-review-10191208) --- ### 21. [Auditcall](https://www.g2.com/products/auditcall/reviews) AuditCall is eminent for delivering exceptional call analytics solutions for businesses across the world. It provides detailed insights into every aspect that makes your phone ring. Phone Call Tracking, Recording, Analytics, and more to let you drive utmost revenue and get delighted clientele. AuditCall is a product known for its innovative cloud unified communications and collaboration solutions. Headquartered in the United States, AuditCall provides businesses and industries with more advanced and secure ways to connect to their clients, to their employees, boost workforce productivity, and strengthen customer relationships with its intuitive software - AuditCall. It assists corporates in making more informed decisions on how to allocate the marketing spend by optimizing ROI for ads and keywords that turn in the most calls. It is equipped with intriguing features that enable data-driven marketers to optimize the performance of their advertising campaigns, increase sales effectiveness, and improve customer retention. AuditCall not only gives you visibility into the campaigns that are driving your calls but provides a full picture of the outcome of every call. The result? You can make smarter campaign optimization decisions to drive more revenue-generating calls and more efficient campaigns. **Who Is the Company Behind Auditcall?** - **Seller:** [Auditcall](https://www.g2.com/sellers/auditcall) - **Year Founded:** 2017 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/auditcall (1 employees on LinkedIn®) ### 22. [Callbright- Inbound and Outbound Lead Management](https://www.g2.com/products/callbright-inbound-and-outbound-lead-management/reviews) Can we ask you a personal question? How are your lead generation and customer retention tactics working for you? How do you prove call attribution? If you don’t quite know the answer, it’s OK. You’ve come to the right place. Our lead measurement solutions, reporting tools and staff training services will help you gauge your business performance and… well, make it much better. Sound good? We thought so. **Who Is the Company Behind Callbright- Inbound and Outbound Lead Management?** - **Seller:** [Callbright](https://www.g2.com/sellers/callbright) - **HQ Location:** Houston, US - **LinkedIn® Page:** http://www.linkedin.com/companies/callbright-corporation (4 employees on LinkedIn®) ### 23. [CallDynamics](https://www.g2.com/products/calldynamics/reviews) Take control of your marketing spend and maximise your marketing ROI through our Australian call tracking solution. Call today on 1300 006 001 to learn how. **Who Is the Company Behind CallDynamics?** - **Seller:** [Fone Dynamics](https://www.g2.com/sellers/fone-dynamics) - **HQ Location:** Brisbane, AU - **LinkedIn® Page:** http://www.linkedin.com/company/fone-dynamics (7 employees on LinkedIn®) ### 24. [CallGauge AI](https://www.g2.com/products/callgauge-ai/reviews) CallGauge AI is an AI-powered call tracking and attribution platform built for digital marketing agencies and B2B teams that rely on inbound phone calls. It tracks every inbound call back to the exact campaign, keyword, and traffic source using session-level Dynamic Number Insertion (DNI) — so you always know which marketing channels generatereal leads and measurable ROI. Key features: - Dynamic Number Insertion (DNI) — visitor and session level - AI call transcription and summaries — included on all plans - Sentiment analysis and automated lead scoring - Call recording, call flows, and IVR routing - Multi-client agency workspaces with isolated reporting - Built-in spam protection with Press 1 verification - Google Ads, HubSpot, and CRM integrations - Real-time call analytics dashboard Starting at $49/month. 14-day free trial, no credit card required. Setup in under 5 minutes. Frequently compared as an alternative to CallRail, CallTrackingMetrics(CTM), WhatConverts, and Ringba — CallGauge AI delivers AI-powered call intelligence and agency workspaces on every plan without hidden add-on fees or per-feature charges. **Who Is the Company Behind CallGauge AI?** - **Seller:** [CallGauge AI](https://www.g2.com/sellers/callgauge-ai) - **Year Founded:** 2025 - **HQ Location:** Multan, PK - **LinkedIn® Page:** https://www.linkedin.com/company/callgauge-ai (2 employees on LinkedIn®) ### 25. [CallGrid](https://www.g2.com/products/callgrid/reviews) CallGrid connects call buyers and sellers with powerful routing, real time bidding, and transparent pricing. The complete marketplace platform for profitable call transactions. We turn every call into a conversion opportunity with intelligent routing, live call bidding, and crystal clear insights that drive better decisions and bigger profits. Whether you’re running pay-per-call campaigns or optimizing inbound sales. Simple. Powerful. Built for the trenches. **Who Is the Company Behind CallGrid?** - **Seller:** [CallGrid](https://www.g2.com/sellers/callgrid) - **Year Founded:** 2025 - **HQ Location:** San Clemente, US - **LinkedIn® Page:** https://www.linkedin.com/company/callgrid/ (4 employees on LinkedIn®) ## What Is Inbound Call Tracking Software? [Marketing Software](https://www.g2.com/categories/marketing) ## What Software Categories Are Similar to Inbound Call Tracking Software? - [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics) - [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) - [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) --- ## How Do You Choose the Right Inbound Call Tracking Software? ### What You Should Know About Inbound Call Tracking Software ### Inbound Call Tracking software buying insights at a glance [Inbound call tracking software](https://www.g2.com/categories/inbound-call-tracking) enables businesses to understand the origin of incoming phone calls and the nature of conversations that occur during those calls. By assigning trackable phone numbers to campaigns, webpages, or channels, these tools connect offline calls to online marketing and customer support activity.&nbsp; In an environment where many buyers still convert over the phone, inbound call tracking has become essential for marketing, sales, and customer support teams that need accurate attribution and call-level insights. Rather than relying on guesswork, inbound call tracking platforms turn calls into measurable data that teams can act on. Buyers typically use inbound call tracking software to solve visibility gaps around lead sources, missed calls, and call quality. Based on review feedback, users value understanding which campaigns drive high-intent calls, improving follow-up speed, and identifying where calls are being lost or mishandled. Many teams also cite better budget decisions, clearer ROI reporting, and improved customer experience as core benefits. When evaluating the best inbound call tracking software, buyers often compare multiple call tracking providers to strike a balance between ease of use, reporting depth, and integrations. Pricing varies depending on call volume, number of tracking numbers, call recording, and advanced analytics. Most vendors offer tiered monthly plans, with higher tiers unlocking features such as dynamic number insertion, keyword-level attribution, and CRM integrations. Larger teams and agencies often move to custom pricing as usage scales. When comparing inbound call tracking tools, buyers tend to weigh pricing flexibility against long-term reporting and data reliability. ### **Top 5 FAQs from software buyers:** - How accurately can the inbound call software track and attribute inbound calls to the correct marketing source, campaign, keyword, and channel? - How well does it integrate with the existing [CRM](https://www.g2.com/categories/crm), [marketing automation](https://www.g2.com/categories/marketing-automation), analytics, and ad platforms so that call data can be used for reporting and follow up? - What level of call intelligence does the product provide, including call recording, transcription, sentiment analysis, and automatic qualification or scoring? - How strong are the routing and lead handling capabilities, including IVR, call flows, queue management, and rules-based routing to the right team or rep? - How reliable and compliant is the platform in terms of call quality, uptime, number provisioning, data security, and adherence to regulations such as GDPR, TCPA, and call recording consent laws? G2’s top-rated inbound call tracking software, based on verified user reviews, includes&nbsp;[CallRail](https://www.g2.com/products/callrail/reviews) **,** [800.com](https://www.g2.com/products/800-com/reviews) **,** [CallTrackingMetrics](https://www.g2.com/products/calltrackingmetrics/reviews) **, and** [Invoca](https://www.g2.com/products/invoca/reviews). ### What are the top-reviewed Inbound Call Tracking software on G2? [CallRail](https://www.g2.com/products/callrail/reviews) - Reviews: 1,605 - Satisfaction: 84 - Market Presence: 96 - G2 Score: 90 [CallTrackingMetrics](https://www.g2.com/products/calltrackingmetrics/reviews) - Reviews: 725 - Satisfaction: 58 - Market Presence: 73 - G2 Score: 65 [Invoca](https://www.g2.com/products/invoca/reviews) - Reviews: 959 - Satisfaction: 97 - Market Presence: 99 - G2 Score: 98 [WhatConverts](https://www.g2.com/products/whatconverts/reviews) - Reviews: 270 - Satisfaction: 87 - Market Presence: 66 - G2 Score: 76 Satisfaction reflects user-reported ratings across various factors, including ease of use, feature fit, and quality of support. ([Source 2](https://www.g2.com/reports)) Market Presence scores are calculated based on review volume, third-party signals, and overall market visibility. ([Source 2](https://www.g2.com/reports)) G2 Score is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)) ### What I Often See in Inbound Call Tracking Software #### **Feedback Pros: What Users Consistently Appreciate** - **Campaign-level attribution clearly ties calls to marketing sources** - _“I’ve recently started using the AI-powered features, and they’ve made it much easier to qualify leads and get insights without manually digging through reports. The dashboards feel more intuitive now, and the integration with Google Ads and GA4 has streamlined campaign tracking. I also like how call transcripts are more accurate than before, saving time when reviewing conversations.”_ - [Jamie I](https://www.g2.com/products/callrail/reviews/callrail-review-7283936), CallRail Review - **Fast setup allows tracking numbers to go live quickly** - _“__I really love how clean, intuitive, and easy-to-navigate the dashboard is—it just makes sense. Setup was incredibly fast and straightforward, which I really appreciate. I was able to get up and running right away without any complicated steps. The voicemail-to-text feature is a total game changer—getting a text when someone leaves a voicemail and being able to listen right from my phone without logging in saves so much time. I’ve also noticed the recent improvements to the one-to-one texting feature, which is great to see. It’s clear the platform is evolving and listening to users.”_ - [Stephanie E](https://www.g2.com/products/800-com/reviews/800-com-review-11866654), 800.com Review - **Call recordings and tags help qualify leads and outcomes** - _“I like that CallRail is easy to install on any website, and the dynamic phone insertion shows different phone numbers automatically based on how the visitors were referred. CallRail's reporting helps us measure the quantity and quality of phone call inquiries driven by our different marketing tactics. It's awesome that installation with a tag management tool or CMS like WordPress takes just a few minutes. I appreciate that CallRail can instantly check if it has been installed correctly without waiting for calls.”_ - [John D](https://www.g2.com/products/callrail/reviews/callrail-review-12073423), Callrail Review #### **Cons: Where Many Platforms Fall Short** - **Advanced routing rules require time to configure correctly** - “Some of the features were a bit questionable as far as how to use and configure, but there aren't that many options and once you get familiar it's pretty easy to use. I think I dislike however is the inability to crate a list with variables to add to my SMS Text Campaigns.” - [Kenneth H](https://www.g2.com/products/800-com/reviews/800-com-review-8568610). 800.com Review - **Mobile experiences lag behind desktop reporting workflows** - _“I'd like to see the mobile app worked on more in-depth so it works with Bluetooth headphones and works without any issues going on. I'd also like to see the AI assistant send you a message with all of the lead details they got.”_ - [Seth M](https://www.g2.com/products/callrail/reviews/callrail-review-11893783). CallRail Review - **CRM integrations need manual cleanup or ongoing monitoring** - _“Lacks the more powerful features of some CRMs and other tracking software__“&nbsp;_- [West H](https://www.g2.com/products/whatconverts/reviews/whatconverts-review-11867143), WhatConverts Review. ### My Expert Takeaway on Inbound Call Tracking Software in 2025 Based on G2 reviews, inbound call tracking software earned an average star rating of 4.67, with more than 90% of users likely to recommend the platform. Ease of use and quality of support also scored highly, reinforcing that many inbound call tracking platforms deliver value quickly once implemented. High-performing teams go beyond simply counting calls. They standardize call outcome definitions, consistently tag conversations, and connect call data directly to pipeline or customer resolution metrics. Marketing teams in industries like home services, healthcare, and B2B services often see the strongest impact because inbound calls represent high-intent conversions.&nbsp; For buyers evaluating the best inbound call tracking software, long-term success depends less on surface features and more on attribution accuracy, reporting clarity, and integration reliability. Teams that treat inbound call tracking tools as a core measurement system, rather than just a reporting add-on, are more likely to achieve sustained ROI and improved decision-making across marketing and support operations. ### Inbound Call Tracking FAQs #### **What is the best inbound call tracking software for marketing attribution?** The “best” inbound call tracking software for marketing attribution is usually the one that ties every call back to a specific source, campaign, keyword, or touchpoint with high accuracy. For attribution purposes, marketers seek dynamic number insertion (DNI), keyword-level reporting, and native integrations with CRM and ad platforms, enabling calls to be linked back to web clicks, landing pages, and paid media. Tools that make it easy to see which ads or keywords are actually driving revenue-generating calls tend to rank highest in real user reviews. Some of the best-rated platforms include [CallRail](https://www.g2.com/products/callrail/reviews), [Invoca](https://www.g2.com/products/invoca/reviews), and [800.com](http://800.com). #### **What is the best mobile-friendly call tracking software?** The best mobile-friendly call tracking software is one that features a strong mobile interface or app, allowing representatives to view call details, recordings, and follow-up notes on the go. For many field-heavy teams. For example, for sales reps or local service providers, the ability to listen to calls, add tags, and log outcomes from a phone or tablet is essential. Platforms that maintain a mobile experience nearly on par with the desktop experience consistently stand out in reviews for usability outside the office. #### **What is the most reliable call tracking system for customer support teams?** Customer support teams often value reliability and clarity above all else. The most reliable systems for support combine consistent call routing, clear call logs, robust reporting on abandoned/missed calls, and easy access to recordings. Reliability also means uptime and low data latency, so support leaders know how many calls are coming in, which team answered them, and what the outcomes were in near real time. In reviews, platforms that minimize dropped or misattributed calls and make daily monitoring straightforward tend to rise to the top. #### **Which call tracking software is best for marketing firms?** Marketing firms and agencies usually need tools that can handle multiple clients, campaign-level reporting, and flexible number pools without a lot of manual effort. The best options for firms also include clear dashboards that can be shared with clients, API access or integrations for client reporting stacks, and easy setup for new campaigns. Agencies often prioritize platforms that scale with their client base and make it simple to spin up tracking for new engagements. #### **What software do most call centers use?** Most larger call centers use [contact center platforms](https://www.g2.com/categories/contact-center) or [VoIP systems](https://www.g2.com/categories/voip-providers) for their core call handling (e.g., routing, ACD, IVR), but they often layer inbound call tracking tools on top when marketing attribution, analytics, and source-level reporting are needed. In other words, the primary call system might handle the call itself, while dedicated inbound call tracking software connects that call back to digital campaigns, keywords, and sources, filling a gap that traditional PBX or contact center systems weren’t built to close. #### **Why use inbound call tracking platforms instead of standard phone systems?** Standard phone systems inform you that a call occurred, who answered it, and possibly its duration. Inbound call tracking platforms go much further: they connect the call back to an exact marketing source, show which campaigns generate the highest-value calls, provide call recordings/analysis, and tie outcomes back to sales or support KPIs. This visibility turns phone calls into actionable business intelligence rather than just another line item in a phone bill. ### Sources 1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..) 2. [G2 Market Presence Score Overview](https://www.g2.com/reports) **Researched By:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*1ltwfku*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuMTYzNzM5MTY0OS4xNzY2MTcwMjM2LjE3NjYxNzAyMzY.*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3Njc3Mjg3MTAkbzc4JGcxJHQxNzY3NzI5MTQ3JGo1OSRsMCRoMA..) **Last updated on:** December 18, 2025