Maqsam Reviews & Product Details

how simple it feels despite doing a lot under the hood. Calls are clear, routing just works, and everything you need is in one place without overcomplicating things. It feels built for real teams, not just for ticking technical boxes Review collected by and hosted on G2.com.

some advanced features take time to discover and configure, especially if you’re not deeply technical Review collected by and hosted on G2.com.

I appreciate Maqsam for its integration capabilities and seamless connectivity, especially when it comes to automating outbound calls for sales representatives. The ability to integrate with other tools, like HubSpot, enhances the effectiveness of my workflows. I find that Maqsam makes it easy to establish smooth connections, which is vital for maintaining efficient communication channels. Additionally, the initial setup was quick, which added to the convenience and ease of adoption. Overall, these aspects make Maqsam a perfect fit for my needs, and I am inclined to highly recommend it to others, as evidenced by my perfect recommendation score. Review collected by and hosted on G2.com.

i love it. Review collected by and hosted on G2.com.

I have been an early adopter of Maqsam, using it for over seven years, and have closely witnessed both the product’s evolution and the team’s growth. Maqsam stands out as a leading local provider that we take pride in. Their solutions have supported our success and expansion across multiple countries with minimal effort on our side. I sincerely wish them continued growth and lasting success. Review collected by and hosted on G2.com.

Nothing in specific, sometimes we have issues but they solve it immediatly Review collected by and hosted on G2.com.

What I like best about Maqsam is the system’s speed and stability — calls connect quickly with minimal downtime, which is essential for our operations. The platform is also user-friendly and was very easy to implement, which made the transition smooth for our team. We use Maqsam daily as a core part of our customer service workflow, and the ease of use helps keep things efficient. Their customer support is excellent, and I especially want to highlight our account manager, Hadeel. She's incredibly supportive, always proactive, and genuinely cares about our success with the system. Her responsiveness and professionalism have made a big difference in our experience. Review collected by and hosted on G2.com.

While Maqsam works well overall, there are a few areas that could be improved. Sometimes the reporting section feels a bit limited in terms of filtering options and customization. It would also be helpful to have more advanced analytics or visual dashboards to better track trends over time. Lastly, occasional delays in syncing data with integrated platforms can happen, though they’re usually resolved quickly by support. Review collected by and hosted on G2.com.

It is one of the best user experience platforms for call center management, and a very helpful and supportive account manager team, especially Hadeel Jamal. Review collected by and hosted on G2.com.

If the internet is not perfect, it affects call quality Review collected by and hosted on G2.com.

Easy to use, clear sound, and international calling Review collected by and hosted on G2.com.

The ringtone cannot be changed and the phone cannot be put on silent mode. Review collected by and hosted on G2.com.

Great experience and variety of features Review collected by and hosted on G2.com.

Nothing actually, why!! because they always adhere to customer needs Review collected by and hosted on G2.com.

What I like about Maqsam is its user-friendly interface and powerful features for managing communications, especially its call center capabilities. I also appreciate its scalability and integration options, allowing businesses to adapt and communicate effectively with customers. In addition, the technical support and account manager, especially Ms. Hadeel, do an excellent job in communication and are always prompt in addressing our needs. Review collected by and hosted on G2.com.

Sometimes some calls disconnect, but overall the technical support is great and resolves the issue quickly. Review collected by and hosted on G2.com.

It is accessible anywhere (app on phone) , its easy to use, and it provides downloadable excel transcripts of the conversation. Review collected by and hosted on G2.com.

Sometimes it glitches, and I hear the person I am calling repeating the same sentence. Review collected by and hosted on G2.com.

Maqsam's platform is very user friendly and easy to use; however, the support team is always ready to help. Their availability and promptness to always support whenever needed ensures issues are addressed quickly and smoothly. Review collected by and hosted on G2.com.

In very few occasions, we have experienced instability with calls. Review collected by and hosted on G2.com.