Mapme Reviews (38)

Reviews

Mapme Reviews (38)

4.6
38 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and customization options offered by MapMe, allowing even non-technical individuals to create impressive interactive maps. The platform's reliable customer support and seamless integration with various outlets enhance the overall experience. However, some users note that the maps do not work offline, which can be a limitation.

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AO
Allison O.
Executive Director
Small-Business (50 or fewer emp.)
"Fantastic placemaking tool"
5/5
What do you like best about Mapme?

MapMe is versatile, easy to use, and they have great customer service that acts promptly to help resolve issues. We love that the platform integrates and auto fits the content to various types of outlets, like our website and our digital kiosk, without extra work by our staff.

The initial set-up was simple using a CSV file, and the platform is great for representing our branding (colors, logo, wayfinding symbols, etc.) Review collected by and hosted on G2.com.

What do you dislike about Mapme?

There is a "base map" that includes some landmarks that are sometimes outdated. It is possible to edit the base map and remove certain landmarks, but it can be difficult to do so. Review collected by and hosted on G2.com.

EF
Erika F.
Director of Programs
Mid-Market (51-1000 emp.)
"Incredibly Helpful Support Staff for Non-Technical Users"
5/5
What do you like best about Mapme?

How helpful staff have been. Especially since I don't have a lot of technical skills, it helps to have the support. Review collected by and hosted on G2.com.

What do you dislike about Mapme?

One issue I personally encountered was that since our local google map is outdated, I needed to add an additional map to accurately reflect the new buildings for our event map. Review collected by and hosted on G2.com.

MW
Merrilee W.
"Effortless Mapping and Seamless Collaboration"
5/5
What do you like best about Mapme?

MapMe has been a game changer for us. It's easy to use and customize to meet our organization's needs. Updating content is easy and efficient, and collaboration among editors and creators is seamless. Our users love the tool and its features. The onboarding, training, and support that we received has been outstanding. I've saved countless build hours with MapMe, allowing us to create more dynamic, interesting, and informative maps in a shorter period of time. I appreciate the ongoing improvements that MapMe continues to make, adding to its value and versatility. MapMe has been quick to respond to any questions that cannot be addressed through their tool or website. They are wonderful people that we have truly enjoyed working with. Review collected by and hosted on G2.com.

What do you dislike about Mapme?

My only dislike is that I have not had enough of my own time to be able to use all of the wonderful features that MapMe offers, such as video integration. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Smooth Squarespace Integration with Flexible, Helpful Support"
5/5
What do you like best about Mapme?

I really appreciated how smoothly it integrated into our Squarespace website, and the customer service has been incredibly flexible and helpful throughout. Review collected by and hosted on G2.com.

What do you dislike about Mapme?

Would love some additional cost options to use the software Review collected by and hosted on G2.com.

Bronte M.
BM
Bronte M.
Small-Business (50 or fewer emp.)
"Engaging Interactive Maps with Top-Notch Support"
5/5
What do you like best about Mapme?

I like the interactive component of MapMe that makes our map engaging and encourages exploration. The ease of setting it up in the backend is also something I appreciate. The backend is user-friendly and easy to navigate. Steven was always really helpful in coming up with creative solutions to align MapMe's capabilities with our needs. Review collected by and hosted on G2.com.

What do you dislike about Mapme?

As a Non-profit, this is one of our more expensive tools, so maybe cost. Having additional filtering options for more complex systems like ours. Review collected by and hosted on G2.com.

Guy F.
GF
Guy F.
"Easy Setup, Amazing Map Customization"
5/5
What do you like best about Mapme?

I find MapMe easy to use, which saves me from having to hire developers. It's reliable, and the team continuously improves the platform with new features. The support is great, with real people ready to help. What stands out the most for me is the amazing visibility and appearance of the maps. I love the variety of options available, allowing me to create endless customizations for how my map looks. The initial setup was also very easy, which made getting started a smooth process. And even though it's not free, the price is amazing for the level of service provided. Review collected by and hosted on G2.com.

What do you dislike about Mapme?

It's not free, but the price is amazing for this level of service. Review collected by and hosted on G2.com.

Ivan J.
IJ
Ivan J.
Small-Business (50 or fewer emp.)
"Highly Customizable with a Gorgeous 3D Globe"
5/5
What do you like best about Mapme?

What's best from MapMe is the customizability and that gorgeus 3D globe with different versions. Review collected by and hosted on G2.com.

What do you dislike about Mapme?

It's a great tool but ideally it would have an advanced mode or something to customize it even more. Review collected by and hosted on G2.com.

Amy D.
AD
Amy D.
Producer
Mid-Market (51-1000 emp.)
"Great Customer Service All Around"
5/5
What do you like best about Mapme?

Great customer service! Rachel was super responsive and understood our needs Review collected by and hosted on G2.com.

What do you dislike about Mapme?

Nothing, they were great! I have no complaints or constructive feedback Review collected by and hosted on G2.com.

Liz S.
LS
Liz S.
Event Coordinator
Small-Business (50 or fewer emp.)
"Exceptional Support and Intuitive Map Building Experience"
4.5/5
What do you like best about Mapme?

The Mapme team is invaluable to the use of this tool. They were always available for support. The user interface for the map build was easy and worked well. And it is super easy to integrate the map into our current website. Review collected by and hosted on G2.com.

What do you dislike about Mapme?

I do wish that the "directions" tool could be modified and/or customized to be able to create walking directions on a chosen route instead of defaulting to GPS directions. Review collected by and hosted on G2.com.

Aurora M.
AM
Aurora M.
Owner & Retreat Event Planner
"Smooth Setup and Exceptional Customer Service with MapMe"
5/5
What do you like best about Mapme?

I like that MapMe offers a very nice presentation for mapping locations, which is easier than normal maps. I really appreciate their customer service, especially the CEO, who is awesome. The team behind MapMe are awesome people too. I like how I can categorize and add photos, and I was pleased to find the feature that allows me to hover over a location and choose multiple photos, which is exactly what I needed. Setting up MapMe was very smooth and seamless, and I've already been recommending them to everyone I know. Review collected by and hosted on G2.com.

What do you dislike about Mapme?

One problem for me was the pricing I couldn't afford. Review collected by and hosted on G2.com.