---
title: Maple Reviews
meta_title: 'Maple Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 11 reviews by the users' company size, role or industry to
  find out how Maple works for a business like yours.
aggregate_rating:
  rating_value: 3.6
  review_count: 11
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Health Care
  url: https://www.g2.com/categories/health-care
---


# Maple Reviews
**Vendor:** Maple  
**Category:** [Telemedicine Software](https://www.g2.com/categories/telemedicine)  
**Average Rating:** 3.6/5.0  
**Total Reviews:** 11
## About Maple
Maple is the only Canadian virtual care platform to offer 24/7 access to doctors, with under five minute wait times. Patients see a Canadian-licensed doctor for each and every on-demand consultation — no nurse triage or complicated user flow. We also offer specialist care from licensed psychotherapists, psychiatrists, endocrinologists, dermatologists, oncology navigators, and many more.



## Maple Pros & Cons
**What users like:**

- Users find the **ease of use** of Maple makes managing leads and case managers straightforward and efficient. (1 reviews)
- Users find the **simplicity and ease of use** in Form Management makes lead and case management effortless. (1 reviews)

**What users dislike:**

- Users note that there are **very few limitations** regarding integration and API connectivity with Maple. (1 reviews)

## Maple Reviews
  ### 1. Horrible experience, was denied access to a doctor for basic request

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2022

**What do you like best about Maple?**

In theory, this should be useful if you don't have access to a doctor, if you can actually get a Maple GP to see you.

**What do you dislike about Maple?**

Terrible experience. Couldn't get a doctor to see me for an extremely basic request. I was hoping to get a requisition for bloodwork for some basic markers (something that Maple advertises as a good reason to use their service). I had my appointment request cancelled twice, telling me to see my doctor in person, with no explanation as to why. I'm trying to use Maple because I don't have access to an in person doctor where I live!

**What problems is Maple solving and how is that benefiting you?**

I don't have access to a doctor where I live, so I tried Maple. They wouldn't allow me to see a doctor, so they weren't able to solve my problem.


## Maple Discussions
  - [What do you consider to be your highest priority for improvement to the software?](https://www.g2.com/discussions/what-do-you-consider-to-be-your-highest-priority-for-improvement-to-the-software) - 1 upvote

- [View Maple pricing details and edition comparison](https://www.g2.com/products/maple-maple/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A45%3A32+-0500&secure%5Bsession_id%5D=bfb1ecc1-7ecb-469d-b8d8-14298cc03963&secure%5Btoken%5D=5c1990f4c9687c6e07d912fca8ef36955ac4d79db4e043f4b346093d6644f4bd&format=llm_user)

## Maple Features
**Technology**
- Telecommunications
- Low Bandwidth Support
- EHR Integration
- Third-Party Integrations

**Administration**
- Practice Branding
- Practice Specific
- Charting And Documentation
- Multi-Provider Practice

**Compliance**
- HIPAA Compliance
- State Regulation Compliance

**Additional Functionality**
- Customizable Templates
- Communication Management
- Document Storage
- Self Service Portal
- Activity Dashboard
- Compliance Management
- For Medical Purposes
- Appointment Scheduling
- Softphone
- Chat/Messaging
- Reminders
- Records Management
- AI Copilot
- Secure Data Storage
- Remote Treatment Planning
- Surveys & Feedback
- Customizable Forms
- Video Conferencing
- Appointment Management
- Multi-Location
- Mobile Alerts
- Practice Management
- Billing & Invoicing
- Reporting & Statistics
- Charting
- Generative AI
- API
- Email Reminders
- Confirmations/Reminders
- Online Forms
- Claims Management
- File Sharing
- Electronic Payments
- Calendar Management
- Payment Processing
- One-to-One Messaging
- HIPAA Compliant
- Alerts/Notifications
- Live Chat
- Monitoring
- Client Portal
- Medical Billing
- Workflow Management
- Scheduling
- Virtual Waiting Room
- Mobile Access
- E-Prescribing
- Two-Way Audio & Video
- Document Management

## Top Maple Alternatives
  - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) - 4.7/5.0 (344 reviews)
  - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (631 reviews)
  - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)