--- title: Maple CRM Reviews meta\_title: 'Maple CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 37 reviews by the users' company size, role or industry to find out how Maple CRM works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 37 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Maple CRM Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Maple CRM, enabling effective management of customer relationships seamlessly. [(7 mentions)](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857713&qs=pros-and-cons#reviews) Users commend the **excellent customer support** from Maple CRM, highlighting responsiveness and professional assistance with queries. [(6 mentions)](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857263&qs=pros-and-cons#reviews) Users appreciate the **efficiency** of Maple CRM, finding it intuitive for managing leads and customer data effectively. [(4 mentions)](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857244&qs=pros-and-cons#reviews) Users appreciate the **efficient lead management** of Maple CRM, streamlining immigration cases and enhancing overall transparency. [(3 mentions)](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857179&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Maple CRM, making lead management and data handling effortless and efficient. [(3 mentions)](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857555&qs=pros-and-cons#reviews) Users express concerns about **integration issues** and the need for better automation and mobile functionality in Maple CRM. [(2 mentions)](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857632&qs=pros-and-cons#reviews) Users feel that the **limited customization** options in Maple CRM hinder flexibility and integration capabilities. [(2 mentions)](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857652&qs=pros-and-cons#reviews) Users notice the **absence of advanced features** in Maple CRM, particularly missing an integrated HR management module. [(2 mentions)](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857596&qs=pros-and-cons#reviews) Users find it difficult to create **graphs with larger datasets** , complicating data comparisons and analysis. [(1 mentions)](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=2420380&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Maple CRM ##### 1. Ease of Use Users value the **ease of use** of Maple CRM, enabling effective management of customer relationships seamlessly. [ See 7 mentions ](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857713&qs=pros-and-cons#reviews) See Related User Reviews AK Ajay K. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Case Management and Streamlined Immigration Processes" What do you like about Maple CRM? What I like best about Maple CRM is how efficiently it manages skilled and work permit cases end-to-end, from lead tracking to visa outcome. It simpli ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Effortless Customer Management Made Simple" What do you like about Maple CRM? This tool is easy to use and helps manage customer relationships effectively. ##### 2. Customer Support Users commend the **excellent customer support** from Maple CRM, highlighting responsiveness and professional assistance with queries. [ See 6 mentions ](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857263&qs=pros-and-cons#reviews) See Related User Reviews ![Sarita S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarita S.") SS Sarita S. Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Support and Professional Service" What do you like about Maple CRM? Excellent experience with Maple CRM. Every single query was handled smoothly and professionally ![Shani O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shani O.") SO Shani O. 4.5/5 "Efficient and Supportive CRM for Lead Management" What do you like about Maple CRM? I have been using Maple CRM for about a year, and it has been a great experience. The software is very user-friendly, easy to navigate, and helps mana ##### 3. Efficiency Users appreciate the **efficiency** of Maple CRM, finding it intuitive for managing leads and customer data effectively. [ See 4 mentions ](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857244&qs=pros-and-cons#reviews) See Related User Reviews AK Ajay K. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Case Management and Streamlined Immigration Processes" What do you like about Maple CRM? What I like best about Maple CRM is how efficiently it manages skilled and work permit cases end-to-end, from lead tracking to visa outcome. It simpli ![Shani O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shani O.") SO Shani O. 4.5/5 "Efficient and Supportive CRM for Lead Management" What do you like about Maple CRM? I have been using Maple CRM for about a year, and it has been a great experience. The software is very user-friendly, easy to navigate, and helps mana ##### 4. Lead Management Users appreciate the **efficient lead management** of Maple CRM, streamlining immigration cases and enhancing overall transparency. [ See 3 mentions ](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857179&qs=pros-and-cons#reviews) See Related User Reviews AK Ajay K. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Case Management and Streamlined Immigration Processes" What do you like about Maple CRM? What I like best about Maple CRM is how efficiently it manages skilled and work permit cases end-to-end, from lead tracking to visa outcome. It simpli ![Shani O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shani O.") SO Shani O. 4.5/5 "Efficient and Supportive CRM for Lead Management" What do you like about Maple CRM? I have been using Maple CRM for about a year, and it has been a great experience. The software is very user-friendly, easy to navigate, and helps mana ##### 5. User-Friendly Users appreciate the **user-friendly interface** of Maple CRM, making lead management and data handling effortless and efficient. [ See 3 mentions ](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857555&qs=pros-and-cons#reviews) See Related User Reviews ![Shani O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shani O.") SO Shani O. 4.5/5 "Efficient and Supportive CRM for Lead Management" What do you like about Maple CRM? I have been using Maple CRM for about a year, and it has been a great experience. The software is very user-friendly, easy to navigate, and helps mana ![Saahil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saahil M.") SM Saahil M. Small-Business (50 or fewer emp.) 4.5/5 "Intensive Process Oriented" What do you like about Maple CRM? I have plenty to say good things about Maple CRM as I was using it the most (daily and almost every hour) as an administrator some of them could be - ### Top Cons or Disadvantages of Maple CRM ##### 1. Integration Issues Users express concerns about **integration issues** and the need for better automation and mobile functionality in Maple CRM. [ See 2 mentions ](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857632&qs=pros-and-cons#reviews) See Related User Reviews ![Shani O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shani O.") SO Shani O. 4.5/5 "Efficient and Supportive CRM for Lead Management" What do you dislike about Maple CRM? I don’t have major complaints, but it would be nice if Maple CRM added more integration options and improved the mobile interface. ![Saahil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saahil M.") SM Saahil M. Small-Business (50 or fewer emp.) 4.5/5 "Intensive Process Oriented" What do you dislike about Maple CRM? There are certain modules/Objects that they focus less for instance it's Leads. Making less effort on the Marketing Integrations OR functions that mig ##### 2. Limited Customization Users feel that the **limited customization** options in Maple CRM hinder flexibility and integration capabilities. [ See 2 mentions ](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857652&qs=pros-and-cons#reviews) See Related User Reviews ![Shani O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shani O.") SO Shani O. 4.5/5 "Efficient and Supportive CRM for Lead Management" What do you dislike about Maple CRM? I don’t have major complaints, but it would be nice if Maple CRM added more integration options and improved the mobile interface. ![Saahil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saahil M.") SM Saahil M. Small-Business (50 or fewer emp.) 4.5/5 "Intensive Process Oriented" What do you dislike about Maple CRM? There are certain modules/Objects that they focus less for instance it's Leads. Making less effort on the Marketing Integrations OR functions that mig ##### 3. Missing Features Users notice the **absence of advanced features** in Maple CRM, particularly missing an integrated HR management module. [ See 2 mentions ](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857596&qs=pros-and-cons#reviews) See Related User Reviews AK Ajay K. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Case Management and Streamlined Immigration Processes" What do you dislike about Maple CRM? What I dislike about Maple CRM is the absence of an integrated HR management module. Adding features to track staff attendance and leave would make it ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great user experience" What do you dislike about Maple CRM? It’s surprisingly easy to use, though I wish it had more advanced features ##### 4. Learning Curve Users find it difficult to create **graphs with larger datasets** , complicating data comparisons and analysis. [ See 1 mentions ](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=2420380&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Effortless Customer Management Made Simple" What do you dislike about Maple CRM? It is challenging to create graphs when working with larger datasets or when trying to make comparisons. ## Top-Rated Alternatives [ ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") Zoho CRM 4.1/5(2,947) ](https://www.g2.com/products/zoho-crm/reviews) [ ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") Dynamics 365 Sales 3.8/5(1,623) ](https://www.g2.com/products/dynamics-365-sales/reviews) [ View All Alternatives ](https://www.g2.com/products/maple-crm/competitors/alternatives) ![Sunil K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunil K.") SK Sunil K. Managing Director Small-Business (50 or fewer emp.) 5/23/2024 "Best Immigration CRM" 4/5 What do you like best about Maple CRM? Maple CRM has significantly streamlined our immigration consultancy operations. Its user-friendly interface and robust features have enhanced our client management and communication processes. From organizing client profiles to tracking progress, Maple CRM offers seamless integration and efficient workflows. The customizable options allow us to tailor the system to our specific needs, ensuring a personalized experience for both our team and clients. The customer support has been exceptional, promptly addressing any queries or issues that arise. Overall, Maple CRM has been instrumental in optimizing our consultancy services, improving productivity, and enhancing client satisfaction. Review collected by and hosted on G2.com. What do you dislike about Maple CRM? Required more intigration like: WhatsApp, Could Calling Review collected by and hosted on G2.com. What problems is Maple CRM solving and how is that benefiting you? Recently they have slove our Lead intigration issue. whre is it more benifited to do real time tracking on leads Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Anila C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anila C.") AC Anila C. Small-Business (50 or fewer emp.) 5/8/2024 "Maple CRM: Our Trusted Partner in Streamlining Operations at Communidocs" 4.5/5 What do you like best about Maple CRM? Maple CRM has been a game-changer for us at Communidocs! It's like having a trusted assistant by our side, keeping everything organized and running smoothly. From managing clients to staying on top of tasks. Thanks to Maple CRM, we are able to take our business more smoothly and in line with our customised process. Review collected by and hosted on G2.com. What do you dislike about Maple CRM? Its meeting our current requirements and hence nothing to add now, probably in future Review collected by and hosted on G2.com. What problems is Maple CRM solving and how is that benefiting you? Lead management , document management, daily tasks and all this add to our daily operational functionalities Review collected by and hosted on G2.com. Show More 5/13/2024 Current UserValidated ReviewerSource: Organic ![Suresh | M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suresh | M.") SM Suresh | M. Administrator Small-Business (50 or fewer emp.) 7/29/2024 "Maple CRM is the best Application to Monitor and Control Sales Activities." 5/5 What do you like best about Maple CRM? It is very user friendly, and we can customize it as per our business requirement. also As support service is also good. Review collected by and hosted on G2.com. What do you dislike about Maple CRM? To convert Account to Customer should also availbale in Mobile App. Can simplify the Quotation Preperation procedure. Review collected by and hosted on G2.com. What problems is Maple CRM solving and how is that benefiting you? To monitor sales team activities and to give them right direction it is very useful. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SI Syed I. Small-Business (50 or fewer emp.) 5/17/2024 "Maple CRM is the Ultimate Solution for Business Efficiency at Global Gateway" 5/5 What do you like best about Maple CRM? Maple CRM has revolutionized how we operate at Global Gateway! It's akin to having a dependable assistant that keeps everything in order and ensures smooth operations. Whether it's managing clients or keeping track of tasks, Maple CRM helps us run our business effortlessly and in perfect harmony with our customized processes. Review collected by and hosted on G2.com. What do you dislike about Maple CRM? For Now | There is nothing to dislike. it is a crucial part of our work. Review collected by and hosted on G2.com. What problems is Maple CRM solving and how is that benefiting you? Our daily operational functions are supported by lead management, document management, and daily tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Prashant T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prashant T.") PT Prashant T. Deal Advisory Consultant Enterprise (\> 1000 emp.) 7/28/2024 "Perfect solution for Customer relationship management" 5/5 What do you like best about Maple CRM? Easy to manage cx data Reports Opportunity tracking Review collected by and hosted on G2.com. What do you dislike about Maple CRM? No such issue I have found so far. Salesforce CRM is little more advance what I have seen Review collected by and hosted on G2.com. What problems is Maple CRM solving and how is that benefiting you? Opportunity tracking/ Customer leads and follow ups Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page AK ARUN K. VICE PRESIDENT MARKETING Small-Business (50 or fewer emp.) 5/28/2024 "Atmost Satisfied" 5/5 What do you like best about Maple CRM? 1) EASE OF USE BY STAFF, 2) EXCELLENT SUPPORT REQUEST 3) REPEATED TRAINING IF NEEDED 4) METHODICAL FOLLOWUP DURING IMPLEMENTATION AND UNDERSTANDING USER REQUIREMENTS Review collected by and hosted on G2.com. What do you dislike about Maple CRM? 1) UNABLE TO USE THE REPORTS EXTENSIVELY. 2) GEO TAGGING FEATURE NEED TO BE MORE ACCURATE Review collected by and hosted on G2.com. What problems is Maple CRM solving and how is that benefiting you? KNOWING ORDER PIPELINES OF SALES TEAM IS VERY EASY AND FOR TRACKING SERVICE BREAKDOWN IS VERY HELPFUL. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RV richa v. business development manager Small-Business (50 or fewer emp.) 6/3/2024 "Maple is a helpful tool for follow up activities" 5/5 What do you like best about Maple CRM? it maintains the records as well as send reminders for follow up Review collected by and hosted on G2.com. What do you dislike about Maple CRM? It just show a few data to export, or somewhere after a long time we should reactivate the data Review collected by and hosted on G2.com. What problems is Maple CRM solving and how is that benefiting you? It helps us to maintain our teams funnel and remind us to follow up Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Hina Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hina Z.") HZ Hina Z. OPERATIONS MANAGER Small-Business (50 or fewer emp.) 6/10/2024 "Recommend MAPLE CRM" 5/5 What do you like best about Maple CRM? It is helpful to keep track of all the data. Customer support(Nikita) is very supportive and quick to resolve the issues. Very easy to use. Review collected by and hosted on G2.com. What do you dislike about Maple CRM? I don't dislike anything about CRM. Its very convenient to use. Review collected by and hosted on G2.com. What problems is Maple CRM solving and how is that benefiting you? track of my data Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bharti J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bharti J.") BJ Bharti J. Small-Business (50 or fewer emp.) 5/8/2024 "The essential aspect of carrying out daily tasks." 4/5 What do you like best about Maple CRM? Sonia has provided us with immense support. Review collected by and hosted on G2.com. What do you dislike about Maple CRM? There is nothing to dislike, as it is a very important part of our work. Review collected by and hosted on G2.com. What problems is Maple CRM solving and how is that benefiting you? Data management, daily reports, security of data, user-friendly Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Paul K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul K.") PK Paul K. Small-Business (50 or fewer emp.) 6/8/2024 "friendly and affordable for startup organization" 4/5 What do you like best about Maple CRM? spontaneous Customer support. resolving issues quickly. Review collected by and hosted on G2.com. What do you dislike about Maple CRM? Have flexibility is adding, editing the configuration. Review collected by and hosted on G2.com. What problems is Maple CRM solving and how is that benefiting you? solving the business insights Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [CRM](https://www.g2.com/categories/crm) ##### Explore More [What's the best marketing analytics software that integrates with HubSpot, Salesforce and Google Analytics in one place?](https://www.g2.com/discussions/what-s-the-best-marketing-analytics-software-that-integrates-with-hubspot-salesforce-and-google-analytics-in-one-place)[Leading sales management apps for enterprises](https://www.g2.com/discussions/leading-sales-management-apps-for-enterprises)[Which bot platforms are good for running 24/7 customer support when your team is small and you cannot afford to staff it around the clock?](https://www.g2.com/discussions/what-bot-platform-handles-the-handoff-from-chatbot-to-a-live-human-agent-well-without-the-customer-having-to-repeat-themselves) [Top rated cloud storage and collaboration tools](https://www.g2.com/discussions/top-rated-cloud-storage-and-collaboration-tools-for-2025)[Which education HR software is most reliable based on reviews from managers handling complex departmental workflows?](https://www.g2.com/discussions/which-education-hr-software-is-most-reliable-based-on-reviews-from-managers-handling-complex-departmental-workflows)[Pros and Cons Details](https://www.g2.com/products/maple-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)