--- title: Maple CRM Reviews meta_title: 'Maple CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 37 reviews by the users' company size, role or industry to find out how Maple CRM works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 37 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Maple CRM Reviews **Vendor:** Maple CRM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 37 ## About Maple CRM Maple CRM is a cloud based customer relationship management software focusing on small and medium companies to manage their sales, order and service management functions. Maple CRM is empowered with intuitive features like quotation builder, mobile app (ios/android), geo tracking, call logging and various reporting functions. ## Maple CRM Pros & Cons **What users like:** - Users value the **ease of use** of Maple CRM, enabling effective management of customer relationships seamlessly. (7 reviews) - Users commend the **excellent customer support** from Maple CRM, highlighting responsiveness and professional assistance with queries. (6 reviews) - Users appreciate the **efficiency** of Maple CRM, finding it intuitive for managing leads and customer data effectively. (4 reviews) - Users appreciate the **efficient lead management** of Maple CRM, streamlining immigration cases and enhancing overall transparency. (3 reviews) - Users appreciate the **user-friendly interface** of Maple CRM, making lead management and data handling effortless and efficient. (3 reviews) - Users appreciate the **effective customer management** capabilities of Maple CRM, enhancing their relationship strategies seamlessly. (2 reviews) - Users praise the **easy implementation** of Maple CRM, highlighting its user-friendly approach and supportive setup process. (2 reviews) - Users value the **easy customization** of Maple CRM, tailoring solutions perfectly to their business needs. (1 reviews) - Easy Integration (1 reviews) - Easy Navigation (1 reviews) **What users dislike:** - Users express concerns about **integration issues** and the need for better automation and mobile functionality in Maple CRM. (2 reviews) - Users feel that the **limited customization** options in Maple CRM hinder flexibility and integration capabilities. (2 reviews) - Users notice the **absence of advanced features** in Maple CRM, particularly missing an integrated HR management module. (2 reviews) - Users find it difficult to create **graphs with larger datasets** , complicating data comparisons and analysis. (1 reviews) ## Maple CRM Reviews ### 1. Effortless Case Management and Streamlined Immigration Processes **Rating:** 5.0/5.0 stars **Reviewed by:** Ajay K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Maple CRM?** What I like best about Maple CRM is how efficiently it manages skilled and work permit cases end-to-end, from lead tracking to visa outcome. It simplifies documentation, follow-ups, and compliance, making immigration consultancy deals faster and more transparent **What do you dislike about Maple CRM?** What I dislike about Maple CRM is the absence of an integrated HR management module. Adding features to track staff attendance and leave would make it a more complete system and improve overall operational efficiency **What problems is Maple CRM solving and how is that benefiting you?** Maple CRM solves the challenge of managing and tracking skilled and work permit immigration cases in an organized and systematic way. It benefits us by reducing manual work, improving follow-ups, and ensuring better transparency and efficiency across the entire consultancy process. ### 2. Great user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Maple CRM?** I have been using their CRM service for the past four years. The staff is very cooperative, and the CRM is easy to use and understand. **What do you dislike about Maple CRM?** It’s surprisingly easy to use, though I wish it had more advanced features **What problems is Maple CRM solving and how is that benefiting you?** It helps me efficiently manage all my team members’ reports and maintain the customer database, which is essential for timely follow-ups, especially since we are in sales. - [View Maple CRM pricing details and edition comparison](https://www.g2.com/products/maple-crm/reviews?filters%5Bsentiment_snippet%5D=1857596&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+18%3A23%3A50+-0500&secure%5Bsession_id%5D=8ed49756-8164-4c80-b143-ebcef3f7fb24&secure%5Btoken%5D=a412208e9b8b34369e58034f36cd36fbe87dcdb48b80898bd13f00886b2dc087&format=llm_user) ## Maple CRM Integrations - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) ## Maple CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Maple CRM Alternatives - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,841 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - 3.8/5.0 (1,464 reviews)