--- title: MAPIQ Reviews meta_title: 'MAPIQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how MAPIQ works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 19 scale: '5' date_modified: '2026-08-07' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # MAPIQ Reviews **Vendor:** MAPIQ **Category:** [Space Management Software](https://www.g2.com/categories/space-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 19 ## About MAPIQ Mapiq is a workplace experience platform that enables organizations to manage office space while perfectly syncing real estate strategy and employee experience. We provide workplace teams with user-friendly tools to confidently optimize their workspaces based on real-time data, manage flexible working policies, and create a seamless workplace experience. ## MAPIQ Pros & Cons **What users like:** - Users find MAPIQ **easy to use** with a straightforward design, making seat booking quick and efficient. (10 reviews) - Users appreciate the **easy-to-understand interface** of MAPIQ, facilitating simple navigation and efficient office space design. (4 reviews) - Users value the **access convenience** of MAPIQ, appreciating its intuitive interface and quick booking process. (3 reviews) - Users value the **excellent customer support** from Mapiq, enhancing their overall experience and satisfaction with the product. (3 reviews) - Users value the **intuitive design** of MAPIQ, which ensures smooth navigation and a quick booking process. (3 reviews) - Planning Efficiency (3 reviews) - Reservation Ease (3 reviews) - Seat Reservation (3 reviews) - User Interface (3 reviews) - Booking Speed (2 reviews) **What users dislike:** - Users find MAPIQ's pricing structure to be **highly expensive** , especially given the limited features and challenges faced. (3 reviews) - Users experience **inconvenience** with MAPIQ due to limited site configuration and troublesome user management processes. (3 reviews) - Users find MAPIQ has **limited features** , lacking crucial functionalities like half-day bookings and multi-site configurations. (3 reviews) - Users experience **poor customer support** , with slow responses and unresolved issues affecting overall satisfaction with MAPIQ. (3 reviews) - Users experience significant **delays** in new functionalities, impacting overall satisfaction with MAPIQ's development process. (2 reviews) - Insufficient Details (2 reviews) - Limited Customization (2 reviews) - Missing Features (2 reviews) - Complex Procedures (1 reviews) - Desk Management (1 reviews) ## MAPIQ Reviews ### 1. Usability and Configuration **Rating:** 2.5/5.0 stars **Reviewed by:** Emmanuel C. | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about MAPIQ?** Accessibility and ease of use for the user **What do you dislike about MAPIQ?** Feedback as an Admin user Building>Floor>Area Configuration: 1. When you make a mistake, No Undo 2. Desk does not snap into place, it is troublesome to do vertical and horizontal alignment. 3. Changing the work area mean re-doing all the table associated with that area, not friendly. 4. Name of the Building, Floor, and Area is limited to 24 or 30 Characters User management: 1. Cannot generate all users, report generation is based only on location and quota. 2. There are instances when the Admin cannot delete a user, the application will tell you that the user is deleted but after the refresh, the user is still there. 3. The dropdown of work location and work quota under people does not resize to see all entries. 4. User cleanup is a challenge, although the alternative is available, Mapiq does not sync with ADD when the user is offboarded 5. When doing batch changes under the people module. need to refresh the window every after change otherwise, it messes up your users 6. The help guides needs to be improved Others: 1. Does not support half days **What problems is MAPIQ solving and how is that benefiting you?** Hotdesking ### 2. Solid app to plan office space **Rating:** 3.0/5.0 stars **Reviewed by:** Brendaen M. | Apprentice, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2023 **What do you like best about MAPIQ?** Easy to design office space. Iconography is simple to understand **What do you dislike about MAPIQ?** Only need use of it from time to time, so are there other services that could be added to the app **What problems is MAPIQ solving and how is that benefiting you?** Collaborative space planning to improve culture. ### 3. Organization made easy! **Rating:** 3.0/5.0 stars **Reviewed by:** Andrew W. | Manager, Tools and Processes, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about MAPIQ?** This solution is straightforward to configure and use. Designed for companies of all sizes. **What do you dislike about MAPIQ?** The cost is quite high for what the product does. They should be a bit more flexible with the pricing plans. **What problems is MAPIQ solving and how is that benefiting you?** This solution allows us to organize our office spaces and employees. ### 4. It can be useful but cannot book enough shift in advance **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about MAPIQ?** Can book from anywhere via mobile device **What do you dislike about MAPIQ?** Dislike that takes up to 15 mins to activate once selected booking via the app - it should be instant or max 5 mins as these things happen **What problems is MAPIQ solving and how is that benefiting you?** Mapiq books office shifts - saves my manager having to do it and means I can track my office days via app - [View MAPIQ pricing details and edition comparison](https://www.g2.com/products/mapiq/reviews?filters%5Bnps_score%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+18%3A15%3A17+-0500&secure%5Bsession_id%5D=e616193d-6588-4a5c-9dcb-854f4bd66f89&secure%5Btoken%5D=042c818b90b4159dce3ac968276d42c9debad99f278a778e2829f7ff7edc6e2d&format=llm_user) ## MAPIQ Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Customization** - Enhance maps - Update - Create maps **Booking** - Calendar Scheduling - Room Booking - Room Information - Desk Booking - Automated Scheduling - Event Calendar - Event Scheduling - Facility Scheduling - Third Party Booking - Single Sign On **Facility Booking** - Desk Booking - Meeting Room Booking - Common Space Booking - AI Copilot - Real-Time Availability **Seating Options** - Amenities - Automatic Grouping - Predefined Neighborhoods - Space Reservation - Desk Reservation **Notifications** - Reminders - Custom Notifications - Summaries **Generative AI** - Generative AI **Agentic AI - Meeting Room Booking Systems** - Proactive Assistance **Space Intelligence & Analytics - Smart Spaces** - Environmental Monitoring - Space Utilization Insights - Occupancy Analytics **Logistics - Digital Wayfinding** - Deployment - Analytics - Indoor and outdoor - Positioning systems **Platform tools** - Room Search - Room Usage Insights - Meeting Management - Availability Management - Reservations Management - Internal Meetings - Email Management - Space Management - Resource Management - Visitor Management - Booking Management - Calendar Management - Vendor Management - User Management **Office Maps** - Interactive Office Maps - Employee Locator - Team Neighborhoods - For Offices **Tech Stack** - Moble App Offering - Employee Communications Integrations - Calendar Integrations - SSO Compatible - Third-Party Integrations **IoT & Device Integration - Smart Spaces** - Smart Device Management - API & System Integrations - IoT Sensor Integration - Edge Data Processing **Administration** - Hardware - Wayfinding - Mobile Booking - Online Booking **Workplace Analytics** - Space Usage - Trends & Preferences - Forecasting **Collaborative Features** - Org View **Generative AI** - Generative AI **Agentic AI - Digital Wayfinding** - Proactive Assistance - Decision Making **Space Management & Experience - Smart Spaces** - Digital Wayfinding - Visitor & Access Management - Workplace Experience Insights - Workspace & Room Booking **Additional Functionality** - AI Copilot - Access Controls/Permissions - User Management - Email Reminders - Visitor Management - Contact Tracing - Reporting/Analytics - Email Management - Wayfinding - Surveys & Feedback - QR Codes - Desk Availability Schedule - Floor Plans & Maps - Online Booking - Booking Management - Hot Desking - Meeting Room Booking - Occupancy Management - Utilization Reporting - Drag & Drop - Single Sign On - API - Employee Self Service - Calendar Management - Payment Processing - Availability Indicator - Employee Directory - Scheduling - Calendar Sync - Search/Filter **Additional Functionality** - Customizable Reports - Access Controls/Permissions - Utilization Reporting - AI Copilot - Room Availability Schedule - Third-Party Integrations - Alerts/Notifications - Resource Allocation & Planning - Calendar Sync - Activity Tracking - Usage Tracking/Analytics - Real-Time Updates - Approval Process Control - Categorization/Grouping - Payment Processing - Reminders - Availability Indicator - API - Drag & Drop - Microsoft Outlook Integration - iCalendar Support - Real-Time Data - SSL Security - Search/Filter - Data Import/Export - Digital Signage - Activity Dashboard - Multi-Location - Customizable Branding - Email Reminders - Reporting & Statistics **Administrative Tools** - Compacity Planning - Amenity Labels - Shelf Planning - Resource Allocation & Planning **Agentic AI - Hybrid Enablement** - Autonomous Task Execution - Cross-system Integration - Decision Making **Generative AI** - Generative AI **Agentic AI - Space Management** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations **Additional Functionality** - Work Order Management - Workflow Management - User Management - API - Activity Dashboard - Email Management - For Retail - Visual Analytics - Occupancy Management - Space Reservation - Asset Lifecycle Management - Planogramming - Inventory Management - Fixed Asset Management - Drag & Drop - Multi-Location - Customizable Reports - Data Import/Export - Calendar Management - Access Controls/Permissions - Usage Tracking/Analytics - Real-Time Updates - Alerts/Notifications - Reporting & Statistics - Maintenance Scheduling - Customizable Branding - Resource Management - Real-Time Data - 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