MAPIQ Reviews & Product Details

Mapiq has excellent implementation and customer support, they are really interested in their clients getting the best experience out of the system, no matter the size of the client.

The software itself is easy to navigate and intuitive, works smoothly and, perhaps most importantly, is quick to use. From login to booking - the amount of avoidable clicks a user has to make has been minimized, something that is really appreciated on the end-user side, not all developers put enough emphasis on it. The admin environment and set-up is also as seamless as can be. Review collected by and hosted on G2.com.

The straight-forwardness of the software also means that there are some functions that would be nice to have but are currently not in development (ability to book desks for less than a whole day, desks that are booked by default and can then be unbooked in case the user is OoO, etc.). However, Mapiq does keep an open mind a listens to their users' feedback, any functionality that is in high(er) demand is taken into development. They proactively look for ways to keep further improving the user experience and added value that they provide and offer alternative solutions and advice regarding any functionality that is not available yet. Review collected by and hosted on G2.com.

What stands out the most about MAPIQ is its seamless user experience. The friendly interface makes open-space reservation effortless for colleagues, while the comprehensive analytics empower administrators to optimize space usage effectively. This combination of convenience and data-driven insights makes MAPIQ a valuable tool for enhancing workplace productivity and comfort. Review collected by and hosted on G2.com.

Enhancing the attentiveness of the support team would further enhance the app's already impressive features, ensuring a flawless experience for all users. Review collected by and hosted on G2.com.

Mapiq is a tool that is easy to use for the end user and for the owner of the tool.

And with the ongoing support from the Mapiq team the tool is improving every day. Review collected by and hosted on G2.com.

There is not really a downside of Mapiq. But if i have to name one thing is that the tool is now made for one site with the same settings. And would love to see an enviroment that is focused for usages for multiple sites with different needs. Review collected by and hosted on G2.com.

very nice app to manage your office space

convenient building of office space and making it available for booking

a lot of functionalities that allow you to adjust the application to individual needs

very easy to use mobile version of the application Review collected by and hosted on G2.com.

the web version of the application could be better adapted

the application is in the phase of continuous improvement, some very useful solutions are just on the horizon, but this does not prevent it from being implemented at this stage for office space management Review collected by and hosted on G2.com.

Accessibility and ease of use for the user Review collected by and hosted on G2.com.

Feedback as an Admin user

Building>Floor>Area Configuration:

1. When you make a mistake, No Undo

2. Desk does not snap into place, it is troublesome to do vertical and horizontal alignment.

3. Changing the work area mean re-doing all the table associated with that area, not friendly.

4. Name of the Building, Floor, and Area is limited to 24 or 30 Characters

User management:

1. Cannot generate all users, report generation is based only on location and quota.

2. There are instances when the Admin cannot delete a user, the application will tell you that the user is deleted but after the refresh, the user is still there.

3. The dropdown of work location and work quota under people does not resize to see all entries.

4. User cleanup is a challenge, although the alternative is available, Mapiq does not sync with ADD when the user is offboarded

5. When doing batch changes under the people module. need to refresh the window every after change otherwise, it messes up your users

6. The help guides needs to be improved

Others:

1. Does not support half days Review collected by and hosted on G2.com.

The possibility to choose a specific place on the basis of a visualized detailed map with the areas in the office. Review collected by and hosted on G2.com.

The maps are not detailed enough. To improove the view. Review collected by and hosted on G2.com.

User friendly

I love the connections on the app (see your friends coming to the office)

Takes minimum time to get your seat booked

Offers additional services, which if integrated correctly will make an awesome product and complete solution Review collected by and hosted on G2.com.

Nothing major, sometimes it forgets my sit, which I am one of the lucky guys to have a permanent office. Review collected by and hosted on G2.com.

- it's easy to understand and use,

- UI design,

- simple navigation Review collected by and hosted on G2.com.

- slow development,

- focusing on one type of parking,

- delays in delivering new functionalities Review collected by and hosted on G2.com.

I use it to book a desk in the office for when I need to go there, I appreciate how quick the app is, within a couple of taps I'm booked in, and also it remembers the last desk I booked in at, again adding to the efficiency Review collected by and hosted on G2.com.

Occasionally the app will log me out, and the log in process is a little slow, and also it sometimes crashed and closes on its own but other than that all is good! Review collected by and hosted on G2.com.

It is an easy to use product. The support from the onboarding team is incredible, given the very short time lapse to implement. And the feedback on questions is very fast! Review collected by and hosted on G2.com.

The sales process was a hell :( as well price wise as the lead time.. Review collected by and hosted on G2.com.