--- title: MAPIQ Reviews meta_title: 'MAPIQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how MAPIQ works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 19 scale: '5' date_modified: '2026-06-17' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # MAPIQ Reviews **Vendor:** MAPIQ **Category:** [Space Management Software](https://www.g2.com/categories/space-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 19 ## About MAPIQ Mapiq is a workplace experience platform that enables organizations to manage office space while perfectly syncing real estate strategy and employee experience. We provide workplace teams with user-friendly tools to confidently optimize their workspaces based on real-time data, manage flexible working policies, and create a seamless workplace experience. ## MAPIQ Pros & Cons **What users like:** - Users appreciate the **ease of use** of MAPIQ, finding it simple to book seats and configure office spaces. (10 reviews) - Users appreciate the **easy-to-understand interface** of MAPIQ, making it simple to design and navigate office spaces. (4 reviews) - Users appreciate **access convenience** with MAPIQ, enjoying its intuitive and quick-to-use features for managing office space. (3 reviews) - Users rave about Mapiq's **exceptional customer support** , which enhances their overall experience and satisfaction with the system. (3 reviews) - Users appreciate the **intuitive design** of MAPIQ, making navigation and office setup quick and hassle-free. (3 reviews) - Planning Efficiency (3 reviews) - Reservation Ease (3 reviews) - Seat Reservation (3 reviews) - User Interface (3 reviews) - Booking Speed (2 reviews) **What users dislike:** - Users find MAPIQ to be quite **expensive** for its features, expressing a need for more flexible pricing options. (3 reviews) - Users find the **inconvenience of limited site configurations** and user management challenges frustrating in MAPIQ. (3 reviews) - Users express frustration over **limited features** like half-day booking and lack of multi-site support in MAPIQ. (3 reviews) - Users express concerns over **poor customer support** , particularly highlighting slow responses and insufficient help for issues encountered. (3 reviews) - Users are frustrated with the **delays in delivering new functionalities** , impacting overall satisfaction with MAPIQ. (2 reviews) - Insufficient Details (2 reviews) - Limited Customization (2 reviews) - Missing Features (2 reviews) - Complex Procedures (1 reviews) - Desk Management (1 reviews) ## MAPIQ Reviews ### 1. Straight-forward and intuitive software for workspace management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about MAPIQ?** Mapiq has excellent implementation and customer support, they are really interested in their clients getting the best experience out of the system, no matter the size of the client. The software itself is easy to navigate and intuitive, works smoothly and, perhaps most importantly, is quick to use. From login to booking - the amount of avoidable clicks a user has to make has been minimized, something that is really appreciated on the end-user side, not all developers put enough emphasis on it. The admin environment and set-up is also as seamless as can be. **What do you dislike about MAPIQ?** The straight-forwardness of the software also means that there are some functions that would be nice to have but are currently not in development (ability to book desks for less than a whole day, desks that are booked by default and can then be unbooked in case the user is OoO, etc.). However, Mapiq does keep an open mind a listens to their users' feedback, any functionality that is in high(er) demand is taken into development. They proactively look for ways to keep further improving the user experience and added value that they provide and offer alternative solutions and advice regarding any functionality that is not available yet. **What problems is MAPIQ solving and how is that benefiting you?** Management of hotel desking, takes the load off of administrative workers since the software requires very little manual intervention ### 2. A must-have app for maximizing workplace productivity and comfort ! **Rating:** 4.5/5.0 stars **Reviewed by:** Alkiviadis M. | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about MAPIQ?** What stands out the most about MAPIQ is its seamless user experience. The friendly interface makes open-space reservation effortless for colleagues, while the comprehensive analytics empower administrators to optimize space usage effectively. This combination of convenience and data-driven insights makes MAPIQ a valuable tool for enhancing workplace productivity and comfort. **What do you dislike about MAPIQ?** Enhancing the attentiveness of the support team would further enhance the app's already impressive features, ensuring a flawless experience for all users. **What problems is MAPIQ solving and how is that benefiting you?** MAPIQ addresses several challenges in open-space management. Firstly, it streamlines the reservation process, saving time and eliminating conflicts over workspace availability. Secondly, its analytics provide valuable insights on space usage and behavior, enabling better optimization of resources. As a user, I benefit from a more efficient and productive workplace, fostering a comfortable and conducive environment for tasks and collaboration. ### 3. Mapiq your app for in the office **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2023 **What do you like best about MAPIQ?** Mapiq is a tool that is easy to use for the end user and for the owner of the tool. And with the ongoing support from the Mapiq team the tool is improving every day. **What do you dislike about MAPIQ?** There is not really a downside of Mapiq. But if i have to name one thing is that the tool is now made for one site with the same settings. And would love to see an enviroment that is focused for usages for multiple sites with different needs. **What problems is MAPIQ solving and how is that benefiting you?** The problems that Mapiq is solving for us is getting insight in our office usage and the needs of the employees. Not only in the Benelux but for all our Global sites. And Mapiq is supporting us in our flexible working concept to make the life of our employees easier. By connecting and showing were an employee is on a certain makes connecting easier. ### 4. very nice app to manage your office space **Rating:** 4.0/5.0 stars **Reviewed by:** Dawid L. | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about MAPIQ?** very nice app to manage your office space convenient building of office space and making it available for booking a lot of functionalities that allow you to adjust the application to individual needs very easy to use mobile version of the application **What do you dislike about MAPIQ?** the web version of the application could be better adapted the application is in the phase of continuous improvement, some very useful solutions are just on the horizon, but this does not prevent it from being implemented at this stage for office space management **What problems is MAPIQ solving and how is that benefiting you?** the application helped to effectively enter the hybrid model of work of our company thanks to this, the rotational hybrid model was quickly and efficiently implemented ### 5. Usability and Configuration **Rating:** 2.5/5.0 stars **Reviewed by:** Emmanuel C. | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about MAPIQ?** Accessibility and ease of use for the user **What do you dislike about MAPIQ?** Feedback as an Admin user Building>Floor>Area Configuration: 1. When you make a mistake, No Undo 2. Desk does not snap into place, it is troublesome to do vertical and horizontal alignment. 3. Changing the work area mean re-doing all the table associated with that area, not friendly. 4. Name of the Building, Floor, and Area is limited to 24 or 30 Characters User management: 1. Cannot generate all users, report generation is based only on location and quota. 2. There are instances when the Admin cannot delete a user, the application will tell you that the user is deleted but after the refresh, the user is still there. 3. The dropdown of work location and work quota under people does not resize to see all entries. 4. User cleanup is a challenge, although the alternative is available, Mapiq does not sync with ADD when the user is offboarded 5. When doing batch changes under the people module. need to refresh the window every after change otherwise, it messes up your users 6. The help guides needs to be improved Others: 1. Does not support half days **What problems is MAPIQ solving and how is that benefiting you?** Hotdesking ### 6. I've been using the app for three years now without any problems. **Rating:** 5.0/5.0 stars **Reviewed by:** Stanimir K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about MAPIQ?** The possibility to choose a specific place on the basis of a visualized detailed map with the areas in the office. **What do you dislike about MAPIQ?** The maps are not detailed enough. To improove the view. **What problems is MAPIQ solving and how is that benefiting you?** I manage the office space better and can optimize it in any time of the day. ### 7. MAPIQ has been great. MAPIQ offers a great solution to the challenge of office capacity **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanos M. | Global HR Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about MAPIQ?** User friendly I love the connections on the app (see your friends coming to the office) Takes minimum time to get your seat booked Offers additional services, which if integrated correctly will make an awesome product and complete solution **What do you dislike about MAPIQ?** Nothing major, sometimes it forgets my sit, which I am one of the lucky guys to have a permanent office. **What problems is MAPIQ solving and how is that benefiting you?** In various locations, we don't have the capacity to host all employees on the same day, and MAPIQ offers a great solution to this challenge. ### 8. Easy way to manage your space **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about MAPIQ?** - it's easy to understand and use, - UI design, - simple navigation **What do you dislike about MAPIQ?** - slow development, - focusing on one type of parking, - delays in delivering new functionalities **What problems is MAPIQ solving and how is that benefiting you?** hybrid model of work ### 9. Efficient and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Jake O. | Customer Service Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about MAPIQ?** I use it to book a desk in the office for when I need to go there, I appreciate how quick the app is, within a couple of taps I'm booked in, and also it remembers the last desk I booked in at, again adding to the efficiency **What do you dislike about MAPIQ?** Occasionally the app will log me out, and the log in process is a little slow, and also it sometimes crashed and closes on its own but other than that all is good! **What problems is MAPIQ solving and how is that benefiting you?** It can get quite busy within our office, so it is vital to use Mapiq to book a desk to ensure I have somewhere to work.It also allows us to book desks with our team, which is nice. ### 10. Super fast implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Michel R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about MAPIQ?** It is an easy to use product. The support from the onboarding team is incredible, given the very short time lapse to implement. And the feedback on questions is very fast! **What do you dislike about MAPIQ?** The sales process was a hell :( as well price wise as the lead time.. **What problems is MAPIQ solving and how is that benefiting you?** Flex working reservation system ### 11. This helped me throughout my studies! **Rating:** 4.5/5.0 stars **Reviewed by:** Stijn D. | Student, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about MAPIQ?** Great way to have a clear overview of available rooms. This helped me a lot when I needed a space to study or organize a meeting. The usability was very easy and fast. **What do you dislike about MAPIQ?** It only synchronizes every 24 hours with the teacher platform, which puts me in difficult situations sometimes. have the mapiq synchronize more often and in combination with the teacher's mapiq. **What problems is MAPIQ solving and how is that benefiting you?** Not having to reserve rooms with the reception. It can be done remotely now at any moment! I'm definitely more productive and more on location due to mapiq. ### 12. Mapiq review **Rating:** 5.0/5.0 stars **Reviewed by:** Brett F. | Customer services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about MAPIQ?** Ease of access efficiency allows me to manage my time in the office booking a desk ahead of time it runs smoothly and I have had very little issue with it at all **What do you dislike about MAPIQ?** Allows me to book a desk in the office so giving me more time to relax and get to work stress free down side is when it logs me out and I have to wait to re access **What problems is MAPIQ solving and how is that benefiting you?** Allows me to manage my time properly and allowing me more time to organise my day and makes my commute to the office stress free allowing for a stress free day yes ### 13. Managing office space efficiently **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about MAPIQ?** Mapiq helps you use your office space as efficiently as possible. No more empty desks. Reserve your workspace in advance based on the work activities for the day. Work solo or collaborate with co-workers. **What do you dislike about MAPIQ?** If you have extra wishes for the product, it takes a very long time to implement. If you're willing to use the product, make sure you already like all the features as-is. **What problems is MAPIQ solving and how is that benefiting you?** With more people working from home, a lot of desks remain empty. Mapiq helps us map which desks are empty and can be reserved. In this way, costly office space could be reduced. ### 14. Solid app to plan office space **Rating:** 3.0/5.0 stars **Reviewed by:** Brendaen M. | Apprentice, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2023 **What do you like best about MAPIQ?** Easy to design office space. Iconography is simple to understand **What do you dislike about MAPIQ?** Only need use of it from time to time, so are there other services that could be added to the app **What problems is MAPIQ solving and how is that benefiting you?** Collaborative space planning to improve culture. ### 15. Organization made easy! **Rating:** 3.0/5.0 stars **Reviewed by:** Andrew W. | Manager, Tools and Processes, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about MAPIQ?** This solution is straightforward to configure and use. Designed for companies of all sizes. **What do you dislike about MAPIQ?** The cost is quite high for what the product does. They should be a bit more flexible with the pricing plans. **What problems is MAPIQ solving and how is that benefiting you?** This solution allows us to organize our office spaces and employees. ### 16. I enjoy that I can book my desk, in advance, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Gill R. | Customer service, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2022 **What do you like best about MAPIQ?** It is easy to navigate and use, format great to read, use to download app. Can book my desk anytime of the day **What do you dislike about MAPIQ?** It can only book three weeks in advance. Not much else I don't like about the app and Website **What problems is MAPIQ solving and how is that benefiting you?** The ability to locate a desk quickly and effectively and without stress ### 17. Mapiq Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about MAPIQ?** It allows me to see who will be in the office, which helps me to plan accordingly. **What do you dislike about MAPIQ?** At this point, Mapiq is relatively easy to use and quite intuitive. **What problems is MAPIQ solving and how is that benefiting you?** It increases workplace collaboration as well as improves efficiencies throughout the department. ### 18. It can be useful but cannot book enough shift in advance **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about MAPIQ?** Can book from anywhere via mobile device **What do you dislike about MAPIQ?** Dislike that takes up to 15 mins to activate once selected booking via the app - it should be instant or max 5 mins as these things happen **What problems is MAPIQ solving and how is that benefiting you?** Mapiq books office shifts - saves my manager having to do it and means I can track my office days via app ### 19. First experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about MAPIQ?** Desk reservation as we are testing in a small group for the moment. **What do you dislike about MAPIQ?** not applicable, as we are just starting the test. **What problems is MAPIQ solving and how is that benefiting you?** To early to say - [View MAPIQ pricing details and edition comparison](https://www.g2.com/products/mapiq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-19+22%3A44%3A31+-0500&secure%5Bsession_id%5D=c7c9e725-62ae-44e9-a849-f4a5d4c2e554&secure%5Btoken%5D=18e5f4c14ddbddf7a5e53ee6a57e986c2959b0726d58f7c2a429d7df1033dc3f&format=llm_user) ## MAPIQ Features **Customization** - Enhance maps - Update - Create maps **Booking** - Calendar Scheduling - Room Booking - Room Information - Desk Booking **Facility Booking** - Desk Booking - Meeting Room Booking - Common Space Booking - Team Booking - Real-Time Availability **Seating Options** - Amenities - Automatic Grouping - Predefined Neighborhoods **Notifications** - Reminders - Custom Notifications - Summaries **Agentic AI - Meeting Room Booking Systems** - Proactive Assistance **Space Intelligence & Analytics - Smart Spaces** - Environmental Monitoring - Space Utilization Insights - Occupancy Analytics **Logistics - Digital Wayfinding** - Deployment - Analytics - Indoor and outdoor - Positioning systems **Platform tools** - Room Search - Room Usage Insights - Meeting Management **Office Maps** - Interactive Office Maps - Employee Locator - Team Neighborhoods **Tech Stack** - Moble App Offering - Employee Communications Integrations - Calendar Integrations - SSO Compatible **IoT & Device Integration - Smart Spaces** - Smart Device Management - API & System Integrations - IoT Sensor Integration - Edge Data Processing **Administration** - Hardware - Wayfinding - Mobile Booking **Workplace Analytics** - Space Usage - Trends & Preferences - Forecasting **Collaborative Features** - Org View **Agentic AI - Digital Wayfinding** - Proactive Assistance - Decision Making **Space Management & Experience - Smart Spaces** - Digital Wayfinding - Visitor & Access Management - Workplace Experience Insights - Workspace & Room Booking **Administrative Tools** - Compacity Planning - Amenity Labels **Agentic AI - Hybrid Enablement** - Autonomous Task Execution - Cross-system Integration - Decision Making **Agentic AI - Space Management** - Autonomous Task Execution - Cross-system Integration ## Top MAPIQ Alternatives - [Tactic](https://www.g2.com/products/tactic/reviews) - 4.6/5.0 (552 reviews) - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) - 4.7/5.0 (396 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,474 reviews)