The ability to track my team, the tracking reports, and the support if i get. Review collected by and hosted on G2.com.

It was a little cumbersome to input and gathering the data. There were some hiccups with the mobile app that were rectified. Prompting would help for inputting notes. Review collected by and hosted on G2.com.

I have used many different CRM platforms and none have made it easier than MMC to import customer lists. The routing function of the platform is very straightforward as well. By far the best App in terms of CRM services and real time updates between web and app make things run very smooth. The ability to have sales leads show up is also a big bonus. Review collected by and hosted on G2.com.

Our company does a lot of work with Canada's largest grocery banners (Loblaws, Sobeys, Costco etc.). MMC needs to incorporate a way for these to be shown as pins by banner and/or store name instead of company name. Review collected by and hosted on G2.com.

I like the routing aspect of the app. You can select specific pins in a region, have a start and end location, and build a route that limits windshield time. Review collected by and hosted on G2.com.

I do not like how hard it is to upload an account list in bulk. NOTE: this is due to my company settings not Map My Customers. Review collected by and hosted on G2.com.

I like that I am able to plan my days in advance and organize all of my notes in one central location. The lasso feature is helpful when I'm trying to make the most of my day in a given area and I want to find a couple quick stops I can make on my way to the next meeting. Review collected by and hosted on G2.com.

The mobile app has undergone many changes that I believe were intended to be for the better, but it has created a lot of headache trying to learn the new system. There are several glitches from time to time that discourage me from using the app in the field so I prefer to take notes and manually input at end of my day. Review collected by and hosted on G2.com.

The mobile app is awesome - cant beat the ability to update customer notes before you leave the parking lot while its all fresh in your head Review collected by and hosted on G2.com.

We migrated from the first version and we experienced some data loss but thats always expected when upgrading Review collected by and hosted on G2.com.

Huge fan of the tool and have personally recommended to multiple friends and colleagues. As someone who has a large territory to cover and lots of customers within that territory, this tool saves me a ton of time and money. I was burning many hours trying to manually map out and think through where I was going and who I was seeing. With MMC, things are different.

Easy integration with HubSpot. I manually uploaded because I just have the starter version, but it was very simple and worked well. As I understand it, the premier version allows you to have it sync automatically.

Great tool that's become a key piece in my sales tool portfolio. Review collected by and hosted on G2.com.

Only complaint would be the inability (at least for me) to see the projected stop times at a different time other than the present. For example, if I have a route I want to look at, I'll see the ETA at each of my stops from now. I'd like to be able to set my start time. I'd also like it to automatically add in my final destination. Review collected by and hosted on G2.com.

The map feature is great being able to see a visual representation of all your accounts, and having the ability to color code them however you like. Review collected by and hosted on G2.com.

There have been a lot of changes lately, can be tricky to keep up to date with how everything works. Review collected by and hosted on G2.com.

Exceptional customer service!!! Once information is initially entered, subsequent data entry is pretty simple. Review collected by and hosted on G2.com.

The monthly fee is high in my opinion. $60.00/month for monthly billing; $10 extra dollars per month vs paying $600/year. Review collected by and hosted on G2.com.

The Mapping and optimizing tool is fabulous. It is the reason I got this CRM against all the others out there.

I do like that people has no been added as in my work, people continuously transfer and move around. Review collected by and hosted on G2.com.

Before all the upgrades, the App was a super easy, visual mapping app that saved time and optimized my route. With over 450 leads and accounts, I am lucky to only focus directly on the Company level for win or loss. I loved the fact I was able to simply change the company stage, pin colour and enter notes at the company level and when I would get home, a report of all my visits would wait for me. I use to print out my notes and then e-mail accordingly. Simplicity was key to me.

In the last year, upgrades have happened that now 3 maps are created instead of 1. Visually, your information is represented as a pin on a map. Each map, you can change the colour of the pins.

The 3 maps are : Company - People and Deals. This was what I wanted to avoid in a CRM. Being on the road 6-7 hours a day, I miss the simplicity of the app of only having one map to quickly visualize my visits for the day and prioritizing by stage.

The Companies and People maps have been striped of stages and sale funnel capability. This creates an extra step as you can only create routes from this level but the Deals now contain your stage and progress (Sales funnel). BUT, you cannot create a route from deals, meaning, the changes and notes you put in your companies does not change in the deal and vice versa. So if you work on adding notes in a deal, you have to enter some of it twice into the company thereafter. Because what the point of logging on pins where your hot accounts are and not even being able to use that to create a route.

In short, I loved the program at it's simplest. The upgrades seem to be getting further from the original idea of a mapping software for your leads which is disappointing. Review collected by and hosted on G2.com.

I love how easy it is to look up a customer right after you get done with a meeting and immediately be able to put in activities and notes on the conversation. The App aspect is really able to make this easier especially on the go. Review collected by and hosted on G2.com.

Adding a customer in can be time consuming and there are a lot of fields. Review collected by and hosted on G2.com.