Their customer support team is VERY responsive and helpful!! As for features, the mapping tool and lead finder are great. MMC does a good job of rolling out useful enhancements with new tools for our sales team to use or visualize data. Review collected by and hosted on G2.com.

We have an automated custom report that is sent as a CSV via email and it would appear better in a dashboard view within the app. They do have charts and dashboards we just need to customize them. Review collected by and hosted on G2.com.

Simple easy to use both on the web and in app. Reporting is very intuitive and drag and drop nature is great for adjustment. Support is quick, knowledgeable and kind. I love working with Michelle Irving and Kim Hays they are a huge win for anyone lucky enough to work with them. Review collected by and hosted on G2.com.

My only dislike is permissions are a little rudimentary but I think it something that they would fix if it was an issue to people. Review collected by and hosted on G2.com.

Small agile organization with amazing customer service and low turn around of employees/staff. Great software, great people, values their customers and have definitely gone the extra mile. Very easy to use and intuitive software. Implementation was a breeze. Review collected by and hosted on G2.com.

Could do a better job of communicating patch notes non major feature changes. They have a lot of features and sometimes bugs will slip through the cracks of the QC team. Review collected by and hosted on G2.com.

Map My Customer is great for a "hunter" looking for opportunity in an area they know fairly well and of real value for a sales rep in an unfamiliar territory. We used to say to our reps, "you've driven this same route for the past 6 months... Why not pull up MMC and go an extra mile or a little bit out of your way. What new potential customers are there for you to find?".

I have found real good use cases by joining the sessions MMC puts on with their clients when they discuss how folks are using the tool. Review collected by and hosted on G2.com.

MMC is a specific tool. Great for finding new clients. It is not a full-CRM tool and it quite limited in functionality for things outside of it's core purpose. There are about 20 custom fields you can add. The sales funnel is something you can reps started with, but not as feature rich as other tools. Review collected by and hosted on G2.com.

It is a user friendly, intuitive system. But whenever I get stumped the online chat with a live person is always fantastic! Review collected by and hosted on G2.com.

The reporting is good but it simple canned reports would be great. Review collected by and hosted on G2.com.

I love the support I've received from day one. When there has been a bug, it was fixed right away and my feedback is heard and executed on quickly~ I use MMC about 1 time per week and more often when traveling to find leads in areas I"m not familiar with. The product is fairly easy to use and chat support is there when I need them. MMC also works with Hubspot very well! Review collected by and hosted on G2.com.

It's still a little buggy at times, but when I report it, they get on it right away! Review collected by and hosted on G2.com.

love the visual feel of this one! its pretty organized and easy to follow. lots of ways to sort! it's a fun and fresh way to log and research about our customers! Review collected by and hosted on G2.com.

its a transition going from an older system to this fresh new look but they have awesome support and even live chat to help navigate through it! Review collected by and hosted on G2.com.

The "distance betweeen check-in and entity location." This specific feature separates MMC from the competition and is a must-have if you're the team manager. Review collected by and hosted on G2.com.

The Daily Activities reports are only supported by Excel. We typically do not use MS- Excel and primarily use Google DOCS which can be limiting at times. Review collected by and hosted on G2.com.

Best tool for sales rep while traveling to their client location.

Easily assign and define sales territories to sales reps and easy administration Review collected by and hosted on G2.com.

The cost of platform is high, especially for startups where I worked for Review collected by and hosted on G2.com.

It's simple to use and solved the problem of me quickly mapping an efficient day of sales calls. Review collected by and hosted on G2.com.

I had an issue and MapMyCustomers reached out and was great at helping me correct what I was doing wrong. Good support! Review collected by and hosted on G2.com.