MF

MICHAEL F.

SALES MANAGER

Small-Business (50 or fewer emp.)

11/27/2019

"The concept is a great idea but still has a lot of bugs to workout."

2.5/5

What do you like best about Map My Customers?

I like the fact that all of the customers are located on one map and are easy to locate with a tap of the screen. This gives the salesman the ability to quickly plan a route for the day to work more efficiently. The fact that the salesman is able to be as detailed as possible with in the account tab helps them manage and grow the account to the best of their ability. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

The new platform went away from some of the reports that we used on a daily basis. We have tried to recreate them but to this point we are unable to do it. The reports are not pulling all of the data. The other issue we are having are the bugs in the system. The app will turn off for no reason and will not always save the data entered. Review collected by and hosted on G2.com.

Recommendations to others considering Map My Customers:

This is a good program for detailed salesman that will take the time to review how to use it correctly. There are more than enough tools in the program that will help a sales organization to grow and expand. Review collected by and hosted on G2.com.

What problems is Map My Customers solving and how is that benefiting you?

The advantage for our salesman is that they are able to review notes entered and saved. This allows them to review the account notes before they revisit the customers or prospects. Review collected by and hosted on G2.com.

ET

Ed T.

Cooperative Education Coordinator

Mid-Market (51-1000 emp.)

11/20/2019

"Cooperative Education is a great alternative use for this software."

5/5

What do you like best about Map My Customers?

I love that I can see at a quick glance where all of my students are working. I am required to do monthly site visits with students in the Cooperative Education program. The pins on the map are an awesome way to see where everyone is, plan my visitation routes, and set reminders. Very easy system to use. I am so happy I found this. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

There really isn't anything for me to dislike as I am not using this for it's intended purpose. Review collected by and hosted on G2.com.

Recommendations to others considering Map My Customers:

This is a very easy system to use. Great functionality, fast and friendly customer support. I am so glad that I found this software solution. Review collected by and hosted on G2.com.

What problems is Map My Customers solving and how is that benefiting you?

I need to visit students monthly. This software helps me keep track of where they all are, what visits I have made, and because of the great map view, plan my routes for the visits. It would be a logistical nightmare trying to figure out who to visit on which day and where in an approximate 50 mile radius of my office should I go. Very happy with this. Review collected by and hosted on G2.com.

SZ

Stephanie Z.

Mid-Market (51-1000 emp.)

6/21/2020

"Great CRM"

5/5

What do you like best about Map My Customers?

The quick customer service via messaging Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

The glitches when my app signs me out and doesn’t save my activity Review collected by and hosted on G2.com.

UM

Verified User in Mining & Metals

Enterprise (> 1000 emp.)

11/2/2020

"Very helpful tool."

4/5

What do you like best about Map My Customers?

The navigation and route planning are excellent. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

Some small things are overlooked that I find a workaround. I'm surprised there isn't automatically a fax field, etc. Wish I could download the data. Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

7/21/2020

"Time is money!!"

4/5

What do you like best about Map My Customers?

It allows me to get to my accounts in the most efficient way! Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

It kicks me out if I don’t use it for a few days Review collected by and hosted on G2.com.

UL

Verified User in Law Practice

Mid-Market (51-1000 emp.)

8/20/2020

"User friendly App"

4.5/5

What do you like best about Map My Customers?

Drag and drop new client info in when adding clients Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

Occasional bugs but usually fixed right away Review collected by and hosted on G2.com.

CB

Clarissa B.

Mid-Market (51-1000 emp.)

3/9/2020

"Great Functionality"

5/5

What do you like best about Map My Customers?

I love the different reports that are available to download. They are super great in the fact that you can customize to any field. The reports are also emailed and exported to an excel file which makes it even more feasible when sorting data. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

Sometime I have noticed when adding "USA" to some of my accounts it takes it away after saving it. Not sure why, but when I add it back a second time, it stays. Review collected by and hosted on G2.com.

MC

Mitch C.

Small-Business (50 or fewer emp.)

5/6/2020

"Couldn’t ask for more"

5/5

What do you like best about Map My Customers?

The customer service is great. The ability to upload my customers via excel And plan my days out the night before make for a seamless day of calls in the field. It’s easy to add notes and new deals. Must have for field reps. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

There isn’t much bad about the app. I think it’s worth the fee. Review collected by and hosted on G2.com.

UM

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

7/19/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Map my customers- excellent!"

5/5

What do you like best about Map My Customers?

I love how easy and convenient it is to navigate and place notes about my leads. Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

I like all things about this. There really isn’t anything I don’t like Review collected by and hosted on G2.com.

UM

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

6/2/2020

"Great CRM system"

5/5

What do you like best about Map My Customers?

How easy it is to use. Once you get the hang of everything Review collected by and hosted on G2.com.

What do you dislike about Map My Customers?

Wish is was more targeted to clinics instead of deals for medical device reps Review collected by and hosted on G2.com.