It saves me plenty of time by responding to small inquiries with automated replies. There are videos in the community support that are useful for getting started. Review collected by and hosted on G2.com.

There is a bit of a learning curve in order to set it up properly. Review collected by and hosted on G2.com.

Its user-friendly interface makes it easy to create chatbots, the set up is straightforward, and the support is responsive. Even though I've only used it once, its features and integration options are impressive, making it a tool I'd consider using more often in the future. Review collected by and hosted on G2.com.

I would like it to integrate with more applications like LinkedIn and TikTok. Review collected by and hosted on G2.com.

Very easy to setup automation and sequences on Instagram. I love the funnel builder as well Review collected by and hosted on G2.com.

Nothing much as of now, more templates would be great. Review collected by and hosted on G2.com.

Its very helpfull aside from the price which is a little higher now Review collected by and hosted on G2.com.

Just the price getting higher compared before Review collected by and hosted on G2.com.

I have been utilizing Manychat for an extensive five-year period, and it has consistently exceeded my expectations as a communication platform. There are several aspects of Manychat that I find exceptionally commendable. First and foremost, its user-friendly interface allows even those with minimal technical expertise to effortlessly create and deploy powerful chatbots. The drag-and-drop functionality makes it incredibly convenient to design conversational flows and automate various business processes. Manychat's integration capabilities with popular messaging platforms like Facebook Messenger have been an absolute game-changer for me, enabling me to reach and engage with my audience in a more personalized and efficient manner. Furthermore, the comprehensive analytics and reporting features provide invaluable insights into campaign performance, allowing me to refine and optimize my chatbot strategies effectively. Overall, I am impressed by Manychat's consistent dedication to empowering businesses through streamlined communication. Review collected by and hosted on G2.com.

While my experience with Manychat has been overwhelmingly positive, there are a few areas where I believe there is room for improvement. Firstly, the pricing structure could be more flexible, particularly for smaller businesses or individuals with limited budgets. Offering more affordable plans or additional pricing tiers would make it more accessible to a wider range of users. Additionally, although Manychat provides a wide range of pre-built templates, I have occasionally encountered limitations in customizing these templates to align precisely with my brand's unique voice and aesthetics. More flexibility in customizing templates or the ability to create chatbot designs from scratch would greatly enhance the platform's versatility. Lastly, while Manychat offers excellent customer support, there have been a few instances where I experienced delays in receiving assistance, which can be frustrating when facing urgent issues. Strengthening their support response time would undoubtedly enhance the overall user experience.

Despite these minor drawbacks, Manychat remains an essential tool for streamlining communication, boosting customer engagement, and driving business growth. Its intuitive interface, seamless integrations, and robust analytics make it an invaluable asset for any business seeking to leverage the power of chatbots effectively. Review collected by and hosted on G2.com.

One of the best things I liked about Manychat is that it can connect with the GPT API. This integration helps us improve our chatbot's responses to user questions about your business. With the GPT API, we can provide clear and helpful answers to customers when they ask about your products or services. Review collected by and hosted on G2.com.

As Such, I have not found any drawback of manychat but I hope manychat developer will provide a full website widget without using interfacing platform like facebook messanger Review collected by and hosted on G2.com.

The ability to be able to connect with our followers and social engagers Review collected by and hosted on G2.com.

Wish they had more automations and better pricing Review collected by and hosted on G2.com.

Keywords, flow, automation, comment responses all great except Review collected by and hosted on G2.com.

I think it's okay that your service disables pro features when a subscription expires or there's a payment issue, but this is the first time I've used a software service that keeps pro features disabled even after restoring the payment! My store Seek Shine (https://manychat.com/fb365177/dashboard) was disabled last July 2022 because of a problem with my card but I immediately resolved it. How was I supposed to know that I had to turn all of my keywords and flows back on??? That's such a poor user experience! As for my other store CLN (https://manychat.com/fb141662582646965/cms/), I checked back now and it expired for some reason on December 22. It's still on the PRO plan with all keywords and flows turned off as well. That means I've been paying $200+ for Seek Shine for the last 10 months and $500+ per month for CLN for the last 5 months with absolutely NONE of the PRO features enabled. That's just absolutely absurd. PLEASE give me a refund for these months because I was essentially paying the PRO plan (totaling $4500) for NOTHING! Your software practice is borderline fraudulent. If you automatically turn off pro features when the subscription terminates then you should also automatically turn them back on when the subscription resumes! Review collected by and hosted on G2.com.

How easy it is to learn how to use their tools and the flexibility they allow. Review collected by and hosted on G2.com.

I haven't launched yet so at the moment there is nothing I have picked up. Review collected by and hosted on G2.com.

Among many chat features, I found the user-friendly interface to be the most appealing compared to other chatbots.

- Many chats one step integrations help me to automate the business in a few minutes.

- Small businesses can also benefit from its free plan if they are just getting started.

- I have used many chats for lead generation using Fb Ads, which has worked very well. Review collected by and hosted on G2.com.

The first time I set it up, I wouldn't say I liked it. But after a few steps, I loved it & worked on it for hours and hours.

- Many chats have limited integration channels; they should add more channels.

- Many chat pro version is a little costly as compared to other chatbots

- I was facing some lags in sms integration, not always but sometimes, many chat can improve that Review collected by and hosted on G2.com.