--- title: Manychat Reviews meta\_title: 'Manychat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 165 reviews by the users' company size, role or industry to find out how Manychat works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 165 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

### Manychat Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the **ease of use** in Manychat, enabling quick setup and personalized customer interactions effortlessly. [(14 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519885&qs=pros-and-cons#reviews)

Users love the **automation features** of Manychat, finding it user-friendly and time-saving for managing interactions. [(11 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519767&qs=pros-and-cons#reviews)

Users appreciate the **ease of automation** with ManyChat, enhancing response rates and saving valuable time. [(10 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519574&qs=pros-and-cons#reviews)

Users admire the **user-friendly and intuitive features** of Manychat, enhancing client engagement and streamlining communication effortlessly. [(9 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519783&qs=pros-and-cons#reviews)

Users find Manychat **extremely user-friendly** , simplifying automations and enhancing client engagement effortlessly. [(9 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519323&qs=pros-and-cons#reviews)

Users find Manychat's **limited features** restrictive, especially on the free plan, leading to frustration and confusion. [(8 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1520028&qs=pros-and-cons#reviews)

Users feel Manychat is **expensive** , particularly for smaller businesses, and suggest more affordable pricing options. [(7 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519896&qs=pros-and-cons#reviews)

Users express dissatisfaction with **poor customer support** and unresponsive help links, complicating troubleshooting efforts. [(6 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1518961&qs=pros-and-cons#reviews)

Users report **missing features** in Manychat, leading to frustrations with integrations and support availability. [(5 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519440&qs=pros-and-cons#reviews)

Users find the **pricing structure inflexible** , limiting access for smaller businesses or individuals on a budget. [(5 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519484&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Manychat

##### 1. Ease of Use

Users love the **ease of use** in Manychat, enabling quick setup and personalized customer interactions effortlessly.
[
See 14 mentions
](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519885&qs=pros-and-cons#reviews)

See Related User Reviews

 ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.")
DG

David G.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Automation with Minor Learning Curves"

What do you like about Manychat?

I really like how easy it is to build and manage automation with Manychat without heavy technical effort. It allows us to scale conversations quickly,

 ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.")
KR

Keyur R.

Small-Business (50 or fewer emp.)

3.5/5

"Easy Setup but Slightly Overpriced"

What do you like about Manychat?

I use Manychat for Instagram comment automation, and it helps a ton of time in responding to comments and helps me grow. It's easy to set up and very

##### 2. Automation

Users love the **automation features** of Manychat, finding it user-friendly and time-saving for managing interactions.
[
See 11 mentions
](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519767&qs=pros-and-cons#reviews)

See Related User Reviews

 ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.")
DG

David G.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Automation with Minor Learning Curves"

What do you like about Manychat?

I really like how easy it is to build and manage automation with Manychat without heavy technical effort. It allows us to scale conversations quickly,

 ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.")
KR

Keyur R.

Small-Business (50 or fewer emp.)

3.5/5

"Easy Setup but Slightly Overpriced"

What do you like about Manychat?

I use Manychat for Instagram comment automation, and it helps a ton of time in responding to comments and helps me grow. It's easy to set up and very

##### 3. Helpful

Users appreciate the **ease of automation** with ManyChat, enhancing response rates and saving valuable time.
[
See 10 mentions
](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519574&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard H.")
RH

Richard H.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Engagement and Revenue Booster"

What do you like about Manychat?

I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-dr

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Amazing social media conversation automation tool"

What do you like about Manychat?

ManyChat helps me automate conversations on Instagram, Facebook Messenger, and WhatsApp, saving time and improving response rates to customers and my

##### 4. Features

Users admire the **user-friendly and intuitive features** of Manychat, enhancing client engagement and streamlining communication effortlessly.
[
See 9 mentions
](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519783&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard H.")
RH

Richard H.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Engagement and Revenue Booster"

What do you like about Manychat?

I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-dr

 ![Diego M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego M.")
DM

Diego M.

Small-Business (50 or fewer emp.)

1.5/5

"Great potential, but a frustrating user experience"

What do you like about Manychat?

Manychat offers a robust set of features that can be incredibly useful for anyone looking to drive engagement with their audience. From automation too

##### 5. User-Friendly

Users find Manychat **extremely user-friendly** , simplifying automations and enhancing client engagement effortlessly.
[
See 9 mentions
](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519323&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.")
KR

Keyur R.

Small-Business (50 or fewer emp.)

3.5/5

"Easy Setup but Slightly Overpriced"

What do you like about Manychat?

I use Manychat for Instagram comment automation, and it helps a ton of time in responding to comments and helps me grow. It's easy to set up and very

 ![Richard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard H.")
RH

Richard H.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless Engagement and Revenue Booster"

What do you like about Manychat?

I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-dr

### 5 Cons or Disadvantages of Manychat

##### 1. Limited Features

Users find Manychat's **limited features** restrictive, especially on the free plan, leading to frustration and confusion.
[
See 8 mentions
](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1520028&qs=pros-and-cons#reviews)

See Related User Reviews

 ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.")
DG

David G.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Automation with Minor Learning Curves"

What do you dislike about Manychat?

Some advanced use cases require more technical configuration than expected, and managing complex flows can become harder to maintain as they scale. Ad

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Amazing social media conversation automation tool"

What do you dislike about Manychat?

The free plan is quite limited. You’ll quickly outgrow it if you need anything beyond basic flows or want to use multiple channels.

##### 2. Expensive

Users feel Manychat is **expensive** , particularly for smaller businesses, and suggest more affordable pricing options.
[
See 7 mentions
](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519896&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.")
KR

Keyur R.

Small-Business (50 or fewer emp.)

3.5/5

"Easy Setup but Slightly Overpriced"

What do you dislike about Manychat?

The pricing can reduce little bit.

 ![PRAVEEN .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRAVEEN .")
P

PRAVEEN .

Small-Business (50 or fewer emp.)

4.0/5

"Best Chatbot marketing Solution for Businesses"

What do you dislike about Manychat?

One thing that I dislike about manychat many times I have noticed while testing chatbot funnel It does work properly with Facebook messenger. Another

##### 3. Poor Customer Support

Users express dissatisfaction with **poor customer support** and unresponsive help links, complicating troubleshooting efforts.
[
See 6 mentions
](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1518961&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Good workflows"

What do you dislike about Manychat?

No easy to use due to a lack of good instrucctions and customer support. That´s why we created Halper

 ![Diego M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego M.")
DM

Diego M.

Small-Business (50 or fewer emp.)

1.5/5

"Great potential, but a frustrating user experience"

What do you dislike about Manychat?

Unfortunately, the user experience is disappointing. Account integrations often fail or don’t work as expected, and the customer support is virtually

##### 4. Missing Features

Users report **missing features** in Manychat, leading to frustrations with integrations and support availability.
[
See 5 mentions
](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519440&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Diego M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego M.")
DM

Diego M.

Small-Business (50 or fewer emp.)

1.5/5

"Great potential, but a frustrating user experience"

What do you dislike about Manychat?

Unfortunately, the user experience is disappointing. Account integrations often fail or don’t work as expected, and the customer support is virtually

 ![PRAVEEN .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRAVEEN .")
P

PRAVEEN .

Small-Business (50 or fewer emp.)

4.0/5

"Best Chatbot marketing Solution for Businesses"

What do you dislike about Manychat?

One thing that I dislike about manychat many times I have noticed while testing chatbot funnel It does work properly with Facebook messenger. Another

##### 5. Pricing Issues

Users find the **pricing structure inflexible** , limiting access for smaller businesses or individuals on a budget.
[
See 5 mentions
](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519484&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.")
KR

Keyur R.

Small-Business (50 or fewer emp.)

3.5/5

"Easy Setup but Slightly Overpriced"

What do you dislike about Manychat?

The pricing can reduce little bit.

TW

Travis W.

Small-Business (50 or fewer emp.)

5.0/5

"Use for auto-response on Facebook business"

What do you dislike about Manychat?

Their pricing structure and not enough selections it's all or nothing

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 ![Evripides G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evripides G.")
EG

Evripides G.

Small-Business (50 or fewer emp.)

8/18/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"No.1 Messenger Marketing Platform"

5/5

What do you like best about Manychat?

The team behind manychat, is always willing to help out. ManyChat is always at the frontlines of Messenger Marketing allowing us to serve our customers the best Review collected by and hosted on G2.com.

What do you dislike about Manychat?

Absolutely nothing. Even if I dislike something, you just submit it on their feedback backlog and the team gets back to it ASAP. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

I'm helping my clients boost their ROI and save a tremendous amount of time by automating their customer experiences. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Seller invite

 ![Stephen B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen B.")
SB

Stephen B.

Founder of OnSpotAutomations

Small-Business (50 or fewer emp.)

3/13/2020

"Manychat is a Fantastic Platform!"

5/5

What do you like best about Manychat?

They are by far leading the way in chat marketing platforms. They have excellent capabilities, customer service, and agency support and resources. It is 100% clear how much they care about their customers. They're always looking for feedback to improve every day even when their platform is already clearly the best. Excellent integration and engagement capabilities. Many fantastic business use cases. Review collected by and hosted on G2.com.

What do you dislike about Manychat?

I like everything about their platform. They have made a very seamless transition with the Facebook terms of service. They adapt quickly and support their customers. They even provide free resources to help their users create better case studies for us and them. Teamwork makes the dreamwork. :) Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

- Generate revenue

- Generate auto-dealer leads

- Generate e-com sales

- Excellent use case for business customer service and support

- Great live chat tools

- SMS marketing

- Email marketing

And many more. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Adonis O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adonis O.")
AO

Adonis O.

Small-Business (50 or fewer emp.)

9/14/2020

"Agency Owner"

5/5

What do you like best about Manychat?

it is very versatile and with integration your options are endless... Review collected by and hosted on G2.com.

What do you dislike about Manychat?

Based on my personal experience im good with it so far Review collected by and hosted on G2.com.

Recommendations to others considering Manychat:

It has all you may need to improve your business Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

to create qualify data base for businesses and highly effective lowcost retargeting campaings Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Seller invite

 ![Michelle Barnum S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle Barnum S.")
MS

Michelle Barnum S.

Small-Business (50 or fewer emp.)

5/27/2020

"ManyChat changed mine and thousands of my customers' lives!"

5/5

What do you like best about Manychat?

You don't have to be a developer to use ManyChat. It was created for business owners to quickly setup and optimize chat bots. And while you can do VERY advanced things with ManyChat - you don't have to be advanced to use it. Review collected by and hosted on G2.com.

What do you dislike about Manychat?

Like any platform sometimes you can get into overwhelm on how to do what needs to be done. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

I teach Amazon sellers how to launch, rank, and harvest reviews for their Amazon listings. I've personally launched thousands of Amazon products with ManyChat and have trained thousands of Amazon sellers how to use it as well. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Seller invite

 ![Rhys C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rhys C.")
RC

Rhys C.

Entrepreneur

Small-Business (50 or fewer emp.)

4/26/2020

"Manychat Is the Greatest Chatbot on the Market."

5/5

What do you like best about Manychat?

Manychat delivered on so many levels. It was Simple to set up, easy to get started, and creating my first bot was effortless. Even without having a clue how to use the platform I was able to set up a simple bot that generated me at least 100 leads in a short amount of time. Now That I have integrated the chatbot into my entire funnel system, I am able to provide support, training, and generate leads all on autopilot. Review collected by and hosted on G2.com.

What do you dislike about Manychat?

There wasn't anything I disliked about the platform. And I know I haven't unlocked its full potential. If anything i had some problems with the flow editor. It was crashing my computer on occasion but I am fairly certain it was because of a hardware issue because I have not had any issues since I did some repairs. Review collected by and hosted on G2.com.

Recommendations to others considering Manychat:

If you are in the market for some a ChatBot, You have to at least try ManyChat. The best part is, you set it up once and it continuously does it's job without you having to worry about it. The bot is going to change the way you do business and open up so many avenues of lead generation and nurturing. This is by far the best bot on the market and I'm not sure anything even comes close. Remember when you are creating your flows to be compliant with Facebook rules and regulations and lets make sure Manychat does not get a bad name from Facebook! Download and Install manychat on your Facebook Business Page and I promise you that you will not be dissapointed. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

I am able to provide so many services on autopilot to my followers. It has allowed me to focus on many other parts of my business without having to be following up constantly with people. The fact that someone with a question can Simply message my bot and get an answer for most of their questions makes my life so much easier. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Richard O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard O.")
RO

Richard O.

CEO

Small-Business (50 or fewer emp.)

3/12/2020

"Chat Marketing Platform"

5/5

What do you like best about Manychat?

What I most like is that you are the owner of your list and are not tied only to Messenger but can also contact them via email and sms Review collected by and hosted on G2.com.

What do you dislike about Manychat?

Not much to dislike, the team is very open and responsive. Support tickets are responded very fast and in general they are very open to community suggestions. The only thing that I think could be better is the reporting, but I understand they're working on that too Review collected by and hosted on G2.com.

Recommendations to others considering Manychat:

Just try it and you'll fall in love with the platform. They are constantly updating the platform and educating the user base in order to comply with messenger policies while making the best use of the tool. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

Manychat provides a platform that is easy to use for chat marketing but flexible enough for complex applications too. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

OI

Olawole I.

Mid-Market (51-1000 emp.)

4/14/2020

"Best tool to manage and organise chat bots"

5/5

What do you like best about Manychat?

It's extremely simple to fabricate a chatbot with Manychat. You can begin constructing your streams exceptionally quick and there are likewise numerous approaches to distribute and 'spread" your bot. I like the way that there's an "Essential Builder" and a "Stream Builder", making it simple for everybody to begin fabricating their bot. The help is likewise incredible, whenever I required assistance there was somebody accessible to support me! Review collected by and hosted on G2.com.

What do you dislike about Manychat?

You can utilize a few highlights just on a superior record which isn't perfect in the event that you need to test something if it's working before you go premium. A few highlights like "client input", which as I would like to think is standard for a chatbot, can't be utilized on a Free Account. Review collected by and hosted on G2.com.

Recommendations to others considering Manychat:

On the off chance that you are searching for a quick and simple approach to begin assembling a chatbot, at that point Manychat is for you! Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

Mechanizing ambassador correspondence and making various rivalries for my customers. The primary profit by some other advertising effort apparatus is the immediate reaction from the clients and furthermore the alternative to catch up with them. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Sporting Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sporting Goods")
US

Verified User in Sporting Goods

Small-Business (50 or fewer emp.)

7/27/2020

"Was able to do everything necessary that I wanted to do."

4.5/5

What do you like best about Manychat?

The flow feature that allows me to connect chatbots to Customers. Review collected by and hosted on G2.com.

What do you dislike about Manychat?

How extremely difficult and a pain it is to fix bugs and minor issues in the flow. ManyChat does not have an over the phone option. You must email back and forth your problems with your flow. Review collected by and hosted on G2.com.

Recommendations to others considering Manychat:

If you want to use chatbots and automation, ManyChat is definitely the go. I’d definitely recommend to others to have PRE-used templates otherwise you’ll be struggling like crazy to figure out the entire system. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

The automation aspect of getting customers to click on my FB ads and enter my giveaways. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Taufik Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taufik Y.")
TY

Taufik Y.

Website Consultant

Small-Business (50 or fewer emp.)

6/18/2020

"Easy to use and affordable price"

4.5/5

What do you like best about Manychat?

Manychat is the easiest messenger bot right now. You can use this bot without any technical skills for basic purpose and they also provided tutorial to use it. The most important thing that's make ManyChat is the best platform is, you even can create amazing bot with free plan. With free plan you can create the entire bot and can use almost everything inside your dashboard. Review collected by and hosted on G2.com.

What do you dislike about Manychat?

There is have limitations to use ManyChat due to Facebook regulations. Review collected by and hosted on G2.com.

Recommendations to others considering Manychat:

Every business must use ManyChat for their business. ManyChat will make your business more attractive and interactive. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

ManyChat make me easy to communicate with my audience and can solved easy task on my Facebook page. Review collected by and hosted on G2.com.

Show More

6/24/2020
Validated ReviewerSource: Seller invite

 ![Denis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denis M.")
DM

Denis M.

Marketing Lead

Small-Business (50 or fewer emp.)

1/20/2020

"Great tool to manage Messenger Bots"

4.5/5

What do you like best about Manychat?

I've been actively using ManyChat for our business for almost a year now. Though we are using chatbot on our website but most heavily used feature is Facebook comments growth tool. This feature allows us to quickly engage with our target audience, grow subscribers list and increase brand awareness.

Also, chatbots allow us to push desired actions for our app by communicating our offers to our segmented subscribers. Review collected by and hosted on G2.com.

What do you dislike about Manychat?

I honestly like Manychat product however what I don't like is their support service. It takes alot of time for them to respond and sometimes answers provided are not really professional. It would be really if they would add an online chat feature. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

Chatbot (and Manychat in particular) is an excellent way to stay engaged with your subscribers, communicate our new offers on a regular basis. Open rates with chatbots are insane, so this is great alternative to email marketing efforts. We use several tools within ManyChat - growth tools, keywords, FB comments tools and more. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

##### Categories on G2

[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)

[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms)

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