--- title: Manychat Reviews meta\_title: 'Manychat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 165 reviews by the users' company size, role or industry to find out how Manychat works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 165 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- ### Manychat Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** in Manychat, enabling quick setup and personalized customer interactions effortlessly. [(14 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519885&qs=pros-and-cons#reviews) Users love the **automation features** of Manychat, finding it user-friendly and time-saving for managing interactions. [(11 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519767&qs=pros-and-cons#reviews) Users appreciate the **ease of automation** with ManyChat, enhancing response rates and saving valuable time. [(10 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519574&qs=pros-and-cons#reviews) Users admire the **user-friendly and intuitive features** of Manychat, enhancing client engagement and streamlining communication effortlessly. [(9 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519783&qs=pros-and-cons#reviews) Users find Manychat **extremely user-friendly** , simplifying automations and enhancing client engagement effortlessly. [(9 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519323&qs=pros-and-cons#reviews) Users find Manychat's **limited features** restrictive, especially on the free plan, leading to frustration and confusion. [(8 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1520028&qs=pros-and-cons#reviews) Users feel Manychat is **expensive** , particularly for smaller businesses, and suggest more affordable pricing options. [(7 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519896&qs=pros-and-cons#reviews) Users express dissatisfaction with **poor customer support** and unresponsive help links, complicating troubleshooting efforts. [(6 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1518961&qs=pros-and-cons#reviews) Users report **missing features** in Manychat, leading to frustrations with integrations and support availability. [(5 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519440&qs=pros-and-cons#reviews) Users find the **pricing structure inflexible** , limiting access for smaller businesses or individuals on a budget. [(5 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519484&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Manychat ##### 1. Ease of Use Users love the **ease of use** in Manychat, enabling quick setup and personalized customer interactions effortlessly. [ See 14 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519885&qs=pros-and-cons#reviews) See Related User Reviews ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Automation with Minor Learning Curves" What do you like about Manychat? I really like how easy it is to build and manage automation with Manychat without heavy technical effort. It allows us to scale conversations quickly, ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you like about Manychat? I use Manychat for Instagram comment automation, and it helps a ton of time in responding to comments and helps me grow. It's easy to set up and very ##### 2. Automation Users love the **automation features** of Manychat, finding it user-friendly and time-saving for managing interactions. [ See 11 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519767&qs=pros-and-cons#reviews) See Related User Reviews ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Automation with Minor Learning Curves" What do you like about Manychat? I really like how easy it is to build and manage automation with Manychat without heavy technical effort. It allows us to scale conversations quickly, ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you like about Manychat? I use Manychat for Instagram comment automation, and it helps a ton of time in responding to comments and helps me grow. It's easy to set up and very ##### 3. Helpful Users appreciate the **ease of automation** with ManyChat, enhancing response rates and saving valuable time. [ See 10 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519574&qs=pros-and-cons#reviews) See Related User Reviews ![Richard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard H.") RH Richard H. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Engagement and Revenue Booster" What do you like about Manychat? I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-dr ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Amazing social media conversation automation tool" What do you like about Manychat? ManyChat helps me automate conversations on Instagram, Facebook Messenger, and WhatsApp, saving time and improving response rates to customers and my ##### 4. Features Users admire the **user-friendly and intuitive features** of Manychat, enhancing client engagement and streamlining communication effortlessly. [ See 9 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519783&qs=pros-and-cons#reviews) See Related User Reviews ![Richard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard H.") RH Richard H. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Engagement and Revenue Booster" What do you like about Manychat? I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-dr ![Diego M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego M.") DM Diego M. Small-Business (50 or fewer emp.) 1.5/5 "Great potential, but a frustrating user experience" What do you like about Manychat? Manychat offers a robust set of features that can be incredibly useful for anyone looking to drive engagement with their audience. From automation too ##### 5. User-Friendly Users find Manychat **extremely user-friendly** , simplifying automations and enhancing client engagement effortlessly. [ See 9 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519323&qs=pros-and-cons#reviews) See Related User Reviews ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you like about Manychat? I use Manychat for Instagram comment automation, and it helps a ton of time in responding to comments and helps me grow. It's easy to set up and very ![Richard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard H.") RH Richard H. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Engagement and Revenue Booster" What do you like about Manychat? I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-dr ### 5 Cons or Disadvantages of Manychat ##### 1. Limited Features Users find Manychat's **limited features** restrictive, especially on the free plan, leading to frustration and confusion. [ See 8 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1520028&qs=pros-and-cons#reviews) See Related User Reviews ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Automation with Minor Learning Curves" What do you dislike about Manychat? Some advanced use cases require more technical configuration than expected, and managing complex flows can become harder to maintain as they scale. Ad ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Amazing social media conversation automation tool" What do you dislike about Manychat? The free plan is quite limited. You’ll quickly outgrow it if you need anything beyond basic flows or want to use multiple channels. ##### 2. Expensive Users feel Manychat is **expensive** , particularly for smaller businesses, and suggest more affordable pricing options. [ See 7 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519896&qs=pros-and-cons#reviews) See Related User Reviews ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you dislike about Manychat? The pricing can reduce little bit. ![PRAVEEN .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRAVEEN .") P PRAVEEN . Small-Business (50 or fewer emp.) 4.0/5 "Best Chatbot marketing Solution for Businesses" What do you dislike about Manychat? One thing that I dislike about manychat many times I have noticed while testing chatbot funnel It does work properly with Facebook messenger. Another ##### 3. Poor Customer Support Users express dissatisfaction with **poor customer support** and unresponsive help links, complicating troubleshooting efforts. [ See 6 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1518961&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Good workflows" What do you dislike about Manychat? No easy to use due to a lack of good instrucctions and customer support. That´s why we created Halper ![Diego M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego M.") DM Diego M. Small-Business (50 or fewer emp.) 1.5/5 "Great potential, but a frustrating user experience" What do you dislike about Manychat? Unfortunately, the user experience is disappointing. Account integrations often fail or don’t work as expected, and the customer support is virtually ##### 4. Missing Features Users report **missing features** in Manychat, leading to frustrations with integrations and support availability. [ See 5 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519440&qs=pros-and-cons#reviews) See Related User Reviews ![Diego M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego M.") DM Diego M. Small-Business (50 or fewer emp.) 1.5/5 "Great potential, but a frustrating user experience" What do you dislike about Manychat? Unfortunately, the user experience is disappointing. Account integrations often fail or don’t work as expected, and the customer support is virtually ![PRAVEEN .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRAVEEN .") P PRAVEEN . Small-Business (50 or fewer emp.) 4.0/5 "Best Chatbot marketing Solution for Businesses" What do you dislike about Manychat? One thing that I dislike about manychat many times I have noticed while testing chatbot funnel It does work properly with Facebook messenger. Another ##### 5. Pricing Issues Users find the **pricing structure inflexible** , limiting access for smaller businesses or individuals on a budget. [ See 5 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519484&qs=pros-and-cons#reviews) See Related User Reviews ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you dislike about Manychat? The pricing can reduce little bit. TW Travis W. Small-Business (50 or fewer emp.) 5.0/5 "Use for auto-response on Facebook business" What do you dislike about Manychat? Their pricing structure and not enough selections it's all or nothing ## Top-Rated Alternatives [ ![HighLevel](https://images.g2crowd.com/uploads/product/hd_favicon/1b1768590601b2f3e308578289b8c50d/highlevel.svg "HighLevel") HighLevel 4.6/5(651) ](https://www.g2.com/products/highlevel/reviews) [ ![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,912) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ View All Alternatives ](https://www.g2.com/products/manychat/competitors/alternatives) ![Moses T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moses T.") MT Moses T. Marketing Consultant Small-Business (50 or fewer emp.) 6/17/2021 "Many Chat" 4/5 What do you like best about Manychat? It is really easy to start using and connecting a bot into facebook Review collected by and hosted on G2.com. What do you dislike about Manychat? It has really limited feature on the free plan and dont have the best support team till date. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? We create an automated chatbot for our business and our clients business to automate messaging on facebook. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Dennis J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dennis J.") DJ Dennis J. Real Estate Sales Manager Small-Business (50 or fewer emp.) 10/10/2021 "ManyChat Experience" 5/5 What do you like best about Manychat? What I love the most is the automation of manychat Review collected by and hosted on G2.com. What do you dislike about Manychat? Limitations on broadcasting to number of clients. Review collected by and hosted on G2.com. Recommendations to others considering Manychat: Highly Recommended Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Time in attending to all my inquiries. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Shalm H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shalm H.") SH Shalm H. Small-Business (50 or fewer emp.) 11/1/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Features don't work and support are unwilling to assist." 0/5 What do you like best about Manychat? Fantastic UI and very easy to understand. Review collected by and hosted on G2.com. What do you dislike about Manychat? The primary feature to reach your list is 'Paid Messages' - the only way offered to contact the people in your 'list' - asides from 'messenger tags' which don't apply to the majority of companies. Unfortunately, when we use Paid Messages, we only reach 20-30% of our total contacts. We queried this with our Facebook Ads contact and they stated that despite the list being uploaded containing over 5,000+ contacts, they could only match the information with 1,500 contacts. When I contacted ManyChat for a potential solution, they refused to offer support and said "Unfortunately, I can't provide that info to you, as we don't have enough insight into the Facebook Ads Manager processes. Please, make sure to address it to Facebook support." We will likely have to involve legal services due to the lack of support. We have no access to the information being uploaded to Facebook, no access to OUR contacts. Yet we are charged each week for the services of building a list that we can never use. Review collected by and hosted on G2.com. Recommendations to others considering Manychat: I would look for services that offer better support. Unfortunately, there is limited availability. MobileMonkey is an inferior product but perhaps a better option given the lack of support. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Still attempting to get some support. Disappointing to have built such a large list only to find that there is no way to contact them. We've spent thousands and it appears to be to no benefit. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ehecatl R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ehecatl R.") ER Ehecatl R. Chat marketing Expert Small-Business (50 or fewer emp.) 5/13/2021 "Manychat is Awesome!!!" 5/5 What do you like best about Manychat? The interaction with the customers and everything that i can do in the bots Review collected by and hosted on G2.com. What do you dislike about Manychat? That the app in android don't let us send a specific flow Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Get customers to my clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Joao J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joao J.") JJ Joao J. Business Owner Small-Business (50 or fewer emp.) 10/4/2020 "Very easy to use" 5/5 What do you like best about Manychat? The user experience is very easy, very straightforward. Even non-techie people like me can do it. Everything from the UX to implementation is very simple and easy to do. They also provide a very comprehensive Free plan which helps micro-businesses such as mine thrive. They also don't bug you to upgrade to a paid account which is also good - It makes me want to consider more to get their paid plan.. but maybe in the near future when my business is more stable. Review collected by and hosted on G2.com. What do you dislike about Manychat? So far, I don't see any disadvantage in using manychat. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Automation of my online business via messenger. I don't need to reply to customers one by one now. It also shows my products in-chat to help customers decide then and there which products they want. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Johnny K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Johnny K.") JK Johnny K. Director Small-Business (50 or fewer emp.) 7/16/2020 "Manychat is the most user friendly tool to build Chatbots. Period." 5/5 What do you like best about Manychat? The flow building tool is so initiative. The ability to use pick-whips and click to add elements in a non-linear fashion allows a user to take complex designs and build quickly. The Google Sheet plugins has multiple ways to both push or pull data which allows for you to keep data in an external tool. The fact that you can do all of this without coding is amazing. Review collected by and hosted on G2.com. What do you dislike about Manychat? The conditional blocks could use a bit UX work. The view of conditional blocks in the flow builder is good, but the side-bar options are a bit clunky and doesn't pre-populate with already created values. It would also be valuable to be able to send data out of Manychat more easily for analytic purposes. No ability to download .csv data is a bit painful. This means any data you want has to use Google Sheets. Not great multi-language support. Also our target is focused in Myanmar and so SMS is not supported. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Manychat helps us build chatbot solutions for Financial Literacy in Southeast Asia where where a fast growing percentage of new users are leapfrogging traditional technologies and going strait to chat and facebook messenger. Manychat allows us to quickly spin up solutions for educating users in our market without needing the typical long tech build cycle. We also are meeting our users where they already are which is Facebook. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") UB Verified User in Broadcast Media Small-Business (50 or fewer emp.) 2/28/2021 "ManyChat is a very good messaging bot with a few limitations" 4.5/5 What do you like best about Manychat? 1- Best messaging bot I have ever used. 2- Very easy to use. 3- Beautiful UI 4- Rich with features Review collected by and hosted on G2.com. What do you dislike about Manychat? there are a few limitations: 1- you can only pause automation for 30 minutes each time you click on it. 2- can't toggle customers in live chat. 3- can't see all text in the custom fields unless you copy text and display it in another application. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Managing customers and offering products were amazing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Rey Vincent V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rey Vincent V.") RV Rey Vincent V. Small-Business (50 or fewer emp.) 9/28/2020 "User friendly Software .. great for business" 4/5 What do you like best about Manychat? Very user friendly and easy to navigate. I have a good experience during I log in. Multiple FB page management as well, it is great for social media managers who have multiple accounts and are managing multiple account for other businesses. Review collected by and hosted on G2.com. What do you dislike about Manychat? To be frank non so far. If it could have funnels that competes against click funnels then that would be a big plus. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? TIME management, it solves. I don't have to answer the same questions from different clients. It saves a lot of time on all the basic FAQ's while it is a bot but it also look likes you have been talknig to a live person. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") CH Verified User in Hospitality Mid-Market (51-1000 emp.) 5/13/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Best Chatbot Ever!" 5/5 What do you like best about Manychat? The user friendly interface, it is very easy to use! Review collected by and hosted on G2.com. What do you dislike about Manychat? The long-wait for Instagram Tools! Please hurry! Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Attending client messages fast, with ManyChat everything is automated! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 2/22/2021 "ManyChat helped me respond to my clients while I am away." 5/5 What do you like best about Manychat? I liked the automation function where I can set the responders for my clients. Review collected by and hosted on G2.com. What do you dislike about Manychat? I dislike the fact that for every page, you have to pay a separate subscription to upgrade to Pro Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? The auto-responder function solved my response problem to my clients. I am not worried to sleep peacefully at night because I know, my client's queries will be responded real time. Review collected by and hosted on G2.com. 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