--- title: Manychat Reviews meta\_title: 'Manychat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 165 reviews by the users' company size, role or industry to find out how Manychat works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 165 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- ### Manychat Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** in Manychat, enabling quick setup and personalized customer interactions effortlessly. [(14 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519885&qs=pros-and-cons#reviews) Users love the **automation features** of Manychat, finding it user-friendly and time-saving for managing interactions. [(11 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519767&qs=pros-and-cons#reviews) Users appreciate the **ease of automation** with ManyChat, enhancing response rates and saving valuable time. [(10 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519574&qs=pros-and-cons#reviews) Users admire the **user-friendly and intuitive features** of Manychat, enhancing client engagement and streamlining communication effortlessly. [(9 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519783&qs=pros-and-cons#reviews) Users find Manychat **extremely user-friendly** , simplifying automations and enhancing client engagement effortlessly. [(9 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519323&qs=pros-and-cons#reviews) Users find Manychat's **limited features** restrictive, especially on the free plan, leading to frustration and confusion. [(8 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1520028&qs=pros-and-cons#reviews) Users feel Manychat is **expensive** , particularly for smaller businesses, and suggest more affordable pricing options. [(7 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519896&qs=pros-and-cons#reviews) Users express dissatisfaction with **poor customer support** and unresponsive help links, complicating troubleshooting efforts. [(6 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1518961&qs=pros-and-cons#reviews) Users report **missing features** in Manychat, leading to frustrations with integrations and support availability. [(5 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519440&qs=pros-and-cons#reviews) Users find the **pricing structure inflexible** , limiting access for smaller businesses or individuals on a budget. [(5 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519484&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Manychat ##### 1. Ease of Use Users love the **ease of use** in Manychat, enabling quick setup and personalized customer interactions effortlessly. [ See 14 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519885&qs=pros-and-cons#reviews) See Related User Reviews ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Automation with Minor Learning Curves" What do you like about Manychat? I really like how easy it is to build and manage automation with Manychat without heavy technical effort. It allows us to scale conversations quickly, ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you like about Manychat? I use Manychat for Instagram comment automation, and it helps a ton of time in responding to comments and helps me grow. It's easy to set up and very ##### 2. Automation Users love the **automation features** of Manychat, finding it user-friendly and time-saving for managing interactions. [ See 11 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519767&qs=pros-and-cons#reviews) See Related User Reviews ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Automation with Minor Learning Curves" What do you like about Manychat? I really like how easy it is to build and manage automation with Manychat without heavy technical effort. It allows us to scale conversations quickly, ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you like about Manychat? I use Manychat for Instagram comment automation, and it helps a ton of time in responding to comments and helps me grow. It's easy to set up and very ##### 3. Helpful Users appreciate the **ease of automation** with ManyChat, enhancing response rates and saving valuable time. [ See 10 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519574&qs=pros-and-cons#reviews) See Related User Reviews ![Richard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard H.") RH Richard H. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Engagement and Revenue Booster" What do you like about Manychat? I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-dr ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Amazing social media conversation automation tool" What do you like about Manychat? ManyChat helps me automate conversations on Instagram, Facebook Messenger, and WhatsApp, saving time and improving response rates to customers and my ##### 4. Features Users admire the **user-friendly and intuitive features** of Manychat, enhancing client engagement and streamlining communication effortlessly. [ See 9 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519783&qs=pros-and-cons#reviews) See Related User Reviews ![Richard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard H.") RH Richard H. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Engagement and Revenue Booster" What do you like about Manychat? I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-dr ![Diego M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego M.") DM Diego M. Small-Business (50 or fewer emp.) 1.5/5 "Great potential, but a frustrating user experience" What do you like about Manychat? Manychat offers a robust set of features that can be incredibly useful for anyone looking to drive engagement with their audience. From automation too ##### 5. User-Friendly Users find Manychat **extremely user-friendly** , simplifying automations and enhancing client engagement effortlessly. [ See 9 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519323&qs=pros-and-cons#reviews) See Related User Reviews ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you like about Manychat? I use Manychat for Instagram comment automation, and it helps a ton of time in responding to comments and helps me grow. It's easy to set up and very ![Richard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard H.") RH Richard H. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Engagement and Revenue Booster" What do you like about Manychat? I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-dr ### 5 Cons or Disadvantages of Manychat ##### 1. Limited Features Users find Manychat's **limited features** restrictive, especially on the free plan, leading to frustration and confusion. [ See 8 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1520028&qs=pros-and-cons#reviews) See Related User Reviews ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Automation with Minor Learning Curves" What do you dislike about Manychat? Some advanced use cases require more technical configuration than expected, and managing complex flows can become harder to maintain as they scale. Ad ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Amazing social media conversation automation tool" What do you dislike about Manychat? The free plan is quite limited. You’ll quickly outgrow it if you need anything beyond basic flows or want to use multiple channels. ##### 2. Expensive Users feel Manychat is **expensive** , particularly for smaller businesses, and suggest more affordable pricing options. [ See 7 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519896&qs=pros-and-cons#reviews) See Related User Reviews ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you dislike about Manychat? The pricing can reduce little bit. ![PRAVEEN .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRAVEEN .") P PRAVEEN . Small-Business (50 or fewer emp.) 4.0/5 "Best Chatbot marketing Solution for Businesses" What do you dislike about Manychat? One thing that I dislike about manychat many times I have noticed while testing chatbot funnel It does work properly with Facebook messenger. Another ##### 3. Poor Customer Support Users express dissatisfaction with **poor customer support** and unresponsive help links, complicating troubleshooting efforts. [ See 6 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1518961&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Good workflows" What do you dislike about Manychat? No easy to use due to a lack of good instrucctions and customer support. That´s why we created Halper ![Diego M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego M.") DM Diego M. Small-Business (50 or fewer emp.) 1.5/5 "Great potential, but a frustrating user experience" What do you dislike about Manychat? Unfortunately, the user experience is disappointing. Account integrations often fail or don’t work as expected, and the customer support is virtually ##### 4. Missing Features Users report **missing features** in Manychat, leading to frustrations with integrations and support availability. [ See 5 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519440&qs=pros-and-cons#reviews) See Related User Reviews ![Diego M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego M.") DM Diego M. Small-Business (50 or fewer emp.) 1.5/5 "Great potential, but a frustrating user experience" What do you dislike about Manychat? Unfortunately, the user experience is disappointing. Account integrations often fail or don’t work as expected, and the customer support is virtually ![PRAVEEN .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRAVEEN .") P PRAVEEN . Small-Business (50 or fewer emp.) 4.0/5 "Best Chatbot marketing Solution for Businesses" What do you dislike about Manychat? One thing that I dislike about manychat many times I have noticed while testing chatbot funnel It does work properly with Facebook messenger. Another ##### 5. Pricing Issues Users find the **pricing structure inflexible** , limiting access for smaller businesses or individuals on a budget. [ See 5 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519484&qs=pros-and-cons#reviews) See Related User Reviews ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you dislike about Manychat? The pricing can reduce little bit. TW Travis W. Small-Business (50 or fewer emp.) 5.0/5 "Use for auto-response on Facebook business" What do you dislike about Manychat? Their pricing structure and not enough selections it's all or nothing ## Top-Rated Alternatives [ ![HighLevel](https://images.g2crowd.com/uploads/product/hd_favicon/1b1768590601b2f3e308578289b8c50d/highlevel.svg "HighLevel") HighLevel 4.6/5(651) ](https://www.g2.com/products/highlevel/reviews) [ ![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,912) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ View All Alternatives ](https://www.g2.com/products/manychat/competitors/alternatives) ![Kemo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kemo M.") KM Kemo M. Mr Packaging and Containers Small-Business (50 or fewer emp.) 8/13/2024 "Automations are great for handling everyday small inquiries on social channels" 4.5/5 What do you like best about Manychat? It saves me plenty of time by responding to small inquiries with automated replies. There are videos in the community support that are useful for getting started. Review collected by and hosted on G2.com. What do you dislike about Manychat? There is a bit of a learning curve in order to set it up properly. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Responding to frequent questions can take too much time. Automations such as a website redirect or sales redirect helps filter out inquiries and focus on the customers that are ready proceed further. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Viviana H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Viviana H.") VH Viviana H. Email Marketing Specialist Small-Business (50 or fewer emp.) 5/9/2024 "Makes my job easier" 5/5 What do you like best about Manychat? Its user-friendly interface makes it easy to create chatbots, the set up is straightforward, and the support is responsive. Even though I've only used it once, its features and integration options are impressive, making it a tool I'd consider using more often in the future. Review collected by and hosted on G2.com. What do you dislike about Manychat? I would like it to integrate with more applications like LinkedIn and TikTok. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? ManyChat solves customer communication challenges by automating responses, enhancing engagement through chatbots, and facilitating lead generation. This boosts efficiency, improves customer experiences, and drives sales. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Milan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Milan P.") MP Milan P. Growth Marketer Small-Business (50 or fewer emp.) 2/16/2024 "Amazing Tool for Funnel Creation on Instagram" 4.5/5 What do you like best about Manychat? Very easy to setup automation and sequences on Instagram. I love the funnel builder as well Review collected by and hosted on G2.com. What do you dislike about Manychat? Nothing much as of now, more templates would be great. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? We are mainly using Manchat to set automation when someone comments on our reels or stories and set automation on. So far the results have been great with a CTR of over 62% which is unbelievable. Review collected by and hosted on G2.com. Show More 2/20/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mike S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike S.") MS Mike S. Ecommerce Business Owner Small-Business (50 or fewer emp.) 3/22/2024 "Very Helpful." 5/5 What do you like best about Manychat? Its very helpfull aside from the price which is a little higher now Review collected by and hosted on G2.com. What do you dislike about Manychat? Just the price getting higher compared before Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Frequent answering to same questions and directional guidance Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Vadim C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vadim C.") VC Vadim C. Administrator Small-Business (50 or fewer emp.) 5/30/2023 "An Invaluable Tool for Streamlining Communication: My Five-Year Journey with Manychat" 5/5 What do you like best about Manychat? I have been utilizing Manychat for an extensive five-year period, and it has consistently exceeded my expectations as a communication platform. There are several aspects of Manychat that I find exceptionally commendable. First and foremost, its user-friendly interface allows even those with minimal technical expertise to effortlessly create and deploy powerful chatbots. The drag-and-drop functionality makes it incredibly convenient to design conversational flows and automate various business processes. Manychat's integration capabilities with popular messaging platforms like Facebook Messenger have been an absolute game-changer for me, enabling me to reach and engage with my audience in a more personalized and efficient manner. Furthermore, the comprehensive analytics and reporting features provide invaluable insights into campaign performance, allowing me to refine and optimize my chatbot strategies effectively. Overall, I am impressed by Manychat's consistent dedication to empowering businesses through streamlined communication. Review collected by and hosted on G2.com. What do you dislike about Manychat? While my experience with Manychat has been overwhelmingly positive, there are a few areas where I believe there is room for improvement. Firstly, the pricing structure could be more flexible, particularly for smaller businesses or individuals with limited budgets. Offering more affordable plans or additional pricing tiers would make it more accessible to a wider range of users. Additionally, although Manychat provides a wide range of pre-built templates, I have occasionally encountered limitations in customizing these templates to align precisely with my brand's unique voice and aesthetics. More flexibility in customizing templates or the ability to create chatbot designs from scratch would greatly enhance the platform's versatility. Lastly, while Manychat offers excellent customer support, there have been a few instances where I experienced delays in receiving assistance, which can be frustrating when facing urgent issues. Strengthening their support response time would undoubtedly enhance the overall user experience. Despite these minor drawbacks, Manychat remains an essential tool for streamlining communication, boosting customer engagement, and driving business growth. Its intuitive interface, seamless integrations, and robust analytics make it an invaluable asset for any business seeking to leverage the power of chatbots effectively. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Manychat solves problems related to communication and marketing by automating customer interactions, enhancing lead generation and engagement, personalizing customer experiences, and providing comprehensive analytics. These solutions benefit me by improving efficiency, expanding my customer base, fostering stronger connections with my audience, and enabling data-driven decision-making. Overall, Manychat has significantly streamlined my communication processes and driven business success. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kuwar J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kuwar J.") KJ Kuwar J. Associate FrontEnd Developer Small-Business (50 or fewer emp.) 5/24/2023 "Manychat: Your Ultimate Business Chatbot Solution" 4.5/5 What do you like best about Manychat? One of the best things I liked about Manychat is that it can connect with the GPT API. This integration helps us improve our chatbot's responses to user questions about your business. With the GPT API, we can provide clear and helpful answers to customers when they ask about your products or services. Review collected by and hosted on G2.com. What do you dislike about Manychat? As Such, I have not found any drawback of manychat but I hope manychat developer will provide a full website widget without using interfacing platform like facebook messanger Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Manychat helps to automate replies related to my business queries asked by users. manychat with GPT API even make it more effective and to the point replies to the user for their queries. So that I do not have to monitor it all the time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite CL Clari L. marketing director Mid-Market (51-1000 emp.) 11/21/2023 "WHERE HAS THIS BEEN!?!" 5/5 What do you like best about Manychat? The ability to be able to connect with our followers and social engagers Review collected by and hosted on G2.com. What do you dislike about Manychat? Wish they had more automations and better pricing Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Reaching customers and connecting with them more Review collected by and hosted on G2.com. Show More 11/27/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Joseph C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph C.") JC Joseph C. Director of Ecommerce Small-Business (50 or fewer emp.) 5/11/2023 "Great except" 2.5/5 What do you like best about Manychat? Keywords, flow, automation, comment responses all great except Review collected by and hosted on G2.com. What do you dislike about Manychat? I think it's okay that your service disables pro features when a subscription expires or there's a payment issue, but this is the first time I've used a software service that keeps pro features disabled even after restoring the payment! My store Seek Shine (https://manychat.com/fb365177/dashboard) was disabled last July 2022 because of a problem with my card but I immediately resolved it. How was I supposed to know that I had to turn all of my keywords and flows back on??? That's such a poor user experience! As for my other store CLN (https://manychat.com/fb141662582646965/cms/), I checked back now and it expired for some reason on December 22. It's still on the PRO plan with all keywords and flows turned off as well. That means I've been paying $200+ for Seek Shine for the last 10 months and $500+ per month for CLN for the last 5 months with absolutely NONE of the PRO features enabled. That's just absolutely absurd. PLEASE give me a refund for these months because I was essentially paying the PRO plan (totaling $4500) for NOTHING! Your software practice is borderline fraudulent. If you automatically turn off pro features when the subscription terminates then you should also automatically turn them back on when the subscription resumes! Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Repetitive questions Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 1/6/2024 "ManyChat" 3.5/5 What do you like best about Manychat? How easy it is to learn how to use their tools and the flexibility they allow. Review collected by and hosted on G2.com. What do you dislike about Manychat? I haven't launched yet so at the moment there is nothing I have picked up. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Making it easier for customers to reach my clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Siddiqui I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siddiqui I.") SI Siddiqui I. Freelance Small-Business (50 or fewer emp.) 12/16/2022 "Automate your business at 1 click using MANYCHAT." 5/5 What do you like best about Manychat? Among many chat features, I found the user-friendly interface to be the most appealing compared to other chatbots. - Many chats one step integrations help me to automate the business in a few minutes. - Small businesses can also benefit from its free plan if they are just getting started. - I have used many chats for lead generation using Fb Ads, which has worked very well. Review collected by and hosted on G2.com. What do you dislike about Manychat? The first time I set it up, I wouldn't say I liked it. But after a few steps, I loved it & worked on it for hours and hours. - Many chats have limited integration channels; they should add more channels. - Many chat pro version is a little costly as compared to other chatbots - I was facing some lags in sms integration, not always but sometimes, many chat can improve that Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Before, when I was running lead generation ads using Facebook, it was pretty tricky for me to handle all the leads manually but now, with the help of many chats, I can automate it! Review collected by and hosted on G2.com. 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