--- title: Manychat Reviews meta\_title: 'Manychat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 165 reviews by the users' company size, role or industry to find out how Manychat works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 165 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- ### Manychat Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** in Manychat, enabling quick setup and personalized customer interactions effortlessly. [(14 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519885&qs=pros-and-cons#reviews) Users love the **automation features** of Manychat, finding it user-friendly and time-saving for managing interactions. [(11 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519767&qs=pros-and-cons#reviews) Users appreciate the **ease of automation** with ManyChat, enhancing response rates and saving valuable time. [(10 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519574&qs=pros-and-cons#reviews) Users admire the **user-friendly and intuitive features** of Manychat, enhancing client engagement and streamlining communication effortlessly. [(9 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519783&qs=pros-and-cons#reviews) Users find Manychat **extremely user-friendly** , simplifying automations and enhancing client engagement effortlessly. [(9 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519323&qs=pros-and-cons#reviews) Users find Manychat's **limited features** restrictive, especially on the free plan, leading to frustration and confusion. [(8 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1520028&qs=pros-and-cons#reviews) Users feel Manychat is **expensive** , particularly for smaller businesses, and suggest more affordable pricing options. [(7 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519896&qs=pros-and-cons#reviews) Users express dissatisfaction with **poor customer support** and unresponsive help links, complicating troubleshooting efforts. [(6 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1518961&qs=pros-and-cons#reviews) Users report **missing features** in Manychat, leading to frustrations with integrations and support availability. [(5 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519440&qs=pros-and-cons#reviews) Users find the **pricing structure inflexible** , limiting access for smaller businesses or individuals on a budget. [(5 mentions)](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519484&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Manychat ##### 1. Ease of Use Users love the **ease of use** in Manychat, enabling quick setup and personalized customer interactions effortlessly. [ See 14 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519885&qs=pros-and-cons#reviews) See Related User Reviews ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Automation with Minor Learning Curves" What do you like about Manychat? I really like how easy it is to build and manage automation with Manychat without heavy technical effort. It allows us to scale conversations quickly, ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you like about Manychat? I use Manychat for Instagram comment automation, and it helps a ton of time in responding to comments and helps me grow. It's easy to set up and very ##### 2. Automation Users love the **automation features** of Manychat, finding it user-friendly and time-saving for managing interactions. [ See 11 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519767&qs=pros-and-cons#reviews) See Related User Reviews ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Automation with Minor Learning Curves" What do you like about Manychat? I really like how easy it is to build and manage automation with Manychat without heavy technical effort. It allows us to scale conversations quickly, ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you like about Manychat? I use Manychat for Instagram comment automation, and it helps a ton of time in responding to comments and helps me grow. It's easy to set up and very ##### 3. Helpful Users appreciate the **ease of automation** with ManyChat, enhancing response rates and saving valuable time. [ See 10 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519574&qs=pros-and-cons#reviews) See Related User Reviews ![Richard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard H.") RH Richard H. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Engagement and Revenue Booster" What do you like about Manychat? I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-dr ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Amazing social media conversation automation tool" What do you like about Manychat? ManyChat helps me automate conversations on Instagram, Facebook Messenger, and WhatsApp, saving time and improving response rates to customers and my ##### 4. Features Users admire the **user-friendly and intuitive features** of Manychat, enhancing client engagement and streamlining communication effortlessly. [ See 9 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519783&qs=pros-and-cons#reviews) See Related User Reviews ![Richard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard H.") RH Richard H. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Engagement and Revenue Booster" What do you like about Manychat? I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-dr ![Diego M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego M.") DM Diego M. Small-Business (50 or fewer emp.) 1.5/5 "Great potential, but a frustrating user experience" What do you like about Manychat? Manychat offers a robust set of features that can be incredibly useful for anyone looking to drive engagement with their audience. From automation too ##### 5. User-Friendly Users find Manychat **extremely user-friendly** , simplifying automations and enhancing client engagement effortlessly. [ See 9 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519323&qs=pros-and-cons#reviews) See Related User Reviews ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you like about Manychat? I use Manychat for Instagram comment automation, and it helps a ton of time in responding to comments and helps me grow. It's easy to set up and very ![Richard H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard H.") RH Richard H. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Engagement and Revenue Booster" What do you like about Manychat? I find Manychat great for driving client engagement in multichannel social environments and building conversions and revenue. It's intuitive and AI-dr ### 5 Cons or Disadvantages of Manychat ##### 1. Limited Features Users find Manychat's **limited features** restrictive, especially on the free plan, leading to frustration and confusion. [ See 8 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1520028&qs=pros-and-cons#reviews) See Related User Reviews ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Automation with Minor Learning Curves" What do you dislike about Manychat? Some advanced use cases require more technical configuration than expected, and managing complex flows can become harder to maintain as they scale. Ad ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Amazing social media conversation automation tool" What do you dislike about Manychat? The free plan is quite limited. You’ll quickly outgrow it if you need anything beyond basic flows or want to use multiple channels. ##### 2. Expensive Users feel Manychat is **expensive** , particularly for smaller businesses, and suggest more affordable pricing options. [ See 7 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519896&qs=pros-and-cons#reviews) See Related User Reviews ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you dislike about Manychat? The pricing can reduce little bit. ![PRAVEEN .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRAVEEN .") P PRAVEEN . Small-Business (50 or fewer emp.) 4.0/5 "Best Chatbot marketing Solution for Businesses" What do you dislike about Manychat? One thing that I dislike about manychat many times I have noticed while testing chatbot funnel It does work properly with Facebook messenger. Another ##### 3. Poor Customer Support Users express dissatisfaction with **poor customer support** and unresponsive help links, complicating troubleshooting efforts. [ See 6 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1518961&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "Good workflows" What do you dislike about Manychat? No easy to use due to a lack of good instrucctions and customer support. That´s why we created Halper ![Diego M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego M.") DM Diego M. Small-Business (50 or fewer emp.) 1.5/5 "Great potential, but a frustrating user experience" What do you dislike about Manychat? Unfortunately, the user experience is disappointing. Account integrations often fail or don’t work as expected, and the customer support is virtually ##### 4. Missing Features Users report **missing features** in Manychat, leading to frustrations with integrations and support availability. [ See 5 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519440&qs=pros-and-cons#reviews) See Related User Reviews ![Diego M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego M.") DM Diego M. Small-Business (50 or fewer emp.) 1.5/5 "Great potential, but a frustrating user experience" What do you dislike about Manychat? Unfortunately, the user experience is disappointing. Account integrations often fail or don’t work as expected, and the customer support is virtually ![PRAVEEN .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PRAVEEN .") P PRAVEEN . Small-Business (50 or fewer emp.) 4.0/5 "Best Chatbot marketing Solution for Businesses" What do you dislike about Manychat? One thing that I dislike about manychat many times I have noticed while testing chatbot funnel It does work properly with Facebook messenger. Another ##### 5. Pricing Issues Users find the **pricing structure inflexible** , limiting access for smaller businesses or individuals on a budget. [ See 5 mentions ](https://www.g2.com/products/manychat/reviews?filters%5Bsentiment_snippet%5D=1519484&qs=pros-and-cons#reviews) See Related User Reviews ![Keyur R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keyur R.") KR Keyur R. Small-Business (50 or fewer emp.) 3.5/5 "Easy Setup but Slightly Overpriced" What do you dislike about Manychat? The pricing can reduce little bit. TW Travis W. Small-Business (50 or fewer emp.) 5.0/5 "Use for auto-response on Facebook business" What do you dislike about Manychat? Their pricing structure and not enough selections it's all or nothing ## Top-Rated Alternatives [ ![HighLevel](https://images.g2crowd.com/uploads/product/hd_favicon/1b1768590601b2f3e308578289b8c50d/highlevel.svg "HighLevel") HighLevel 4.6/5(651) ](https://www.g2.com/products/highlevel/reviews) [ ![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,916) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ View All Alternatives ](https://www.g2.com/products/manychat/competitors/alternatives) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/4/2020 "Great interface and results using Manychat" 5/5 What do you like best about Manychat? The support is very good and interface makes it easy to work out what you need to do to get to the next step. Flows are easy to build on the fly and when you test them they work really nicely straightaway. From a marketing perspective one of the key features I really like would have to be the ability to segment an audience using features like the tags and custom fields. Review collected by and hosted on G2.com. What do you dislike about Manychat? Occasionally I have noticed when I go into a flow to edit the flow is a little blurred and I am having to reset or restart Manychat to fix it. It's a minor frustration to be honest. Review collected by and hosted on G2.com. Recommendations to others considering Manychat: I would say that because it is either free or very cheap it is worth giving a go. It is really easy to build a basic bot or find help if you need something more complex putting together. I would also say it is a good idea to learn if you either own or are planning to won a marketing agency given that marketing is going down the path of facebook messenger and there do not appear to be too many experts in this space yet. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? One problem is that a lot of businesses are not set up to immediately answer online queries via a Fb page or website. A chatbot set up in Manychat provides the ability to answer a customers query straightaway in a way a human may not be able. Immediately responding increases the chance that the customer will act to book an appointment or even make sale. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Woratat W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Woratat W.") WW Woratat W. VP Sales Small-Business (50 or fewer emp.) 6/17/2020 "My Assistant" 4.5/5 What do you like best about Manychat? It is good time response our guest when they visit our page online. Messenger will reply them and notice me. Then I will be at the position. Review collected by and hosted on G2.com. What do you dislike about Manychat? Not for now. it is good enough to run the business. But still learn the tools how to use it. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? As I mentioned , it is good for our business talk with our guset when they are first contact. And they know we are responsing them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Wes B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wes B.") WB Wes B. Sr. Consultant Small-Business (50 or fewer emp.) 3/16/2020 "ManyChat is Changing the Way We Reach Our Customers" 5/5 What do you like best about Manychat? ManyChat is so versatile and comprehensive in its ability to do anything I need it to. So far no matter what problem I have in the sequence of conversations with the customer, ManyChat has a way to resolve it. I think the best aspect of ManyChat is the ability to connect to outside API's or applications and record events at any point in my flows. This alone allows for some very complicated problem solving and intelligent flow construction based on customer responses. Review collected by and hosted on G2.com. What do you dislike about Manychat? ManyChat is so robust, however, If I had to pick something here, it would be a flow auto arrange button. It would be nice if ManyChat offered an "auto-sort" function to take my flows mismatched and crossed lines and auto arrange it for me. Review collected by and hosted on G2.com. Recommendations to others considering Manychat: Go for it! ManyChat provides the best training and support as well as an incredibly knowledgable community. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? We are solving so many issues for e-commerce sellers across all marketplace channels. From product launches to driving more sales and reviews. We utilize Manychat every day and have come up with so many uses for it. Our Amazon sellers love us for it! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Eslam E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eslam E.") EE Eslam E. CEO and Co-Founder Information Technology and Services Small-Business (50 or fewer emp.) 10/7/2019 "Building a chatbot that can last forever" 4/5 What do you like best about Manychat? Manychat is easy to use, you can just drag and drop anything you want, also integration with integromate and Google form makes it a powerful platform. I've stopped my mobile app and website and now receiving orders from my chatbot only. Review collected by and hosted on G2.com. What do you dislike about Manychat? Manychat can't be integrated with everything in your life, you must have more advanced coding experience to connect to your other platforms using API. Review collected by and hosted on G2.com. Recommendations to others considering Manychat: Go for it if you have a single business. If you are a Chatbot Agency it's better to choce another software as multiple accounts will highly increase the cost of manychat There is a big community of Manychat users on their facebook group you can ask any question and they will reply to you. Know more about Integromate and Zapier, to get more done with Manychat. If you know some API REST this will highly benefit your experience connecting Manychat to any other software, and you will be limitless. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Now I don't have to hire more social media representatives to reply to every message coming to our page. also, I realized that I can build a booking system for my cleaning business only by using Manychat Review collected by and hosted on G2.com. Show More 12/31/2019 Current UserValidated ReviewerSource: Organic ![Phil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phil M.") PM Phil M. Senior Marketing Strategist Small-Business (50 or fewer emp.) 3/14/2020 "Revolutionary Product, Fantastic Team" 5/5 What do you like best about Manychat? The ManyChat platform has been a revolutionary asset in assisting our clients' businesses both in sales and support. Our team has been has thoroughly enjoyed developing chatbots on their platform and have done so for 50+ brands to date. The rate at which they deploy new features and capabilities into the software is staggering, and they are constantly listening to the feedback of the ManyChat community to continually improve and enhance the product even further. What more could you ask for? We're incredibly happy with the decision we made over two years ago to move forward with their platform! Review collected by and hosted on G2.com. What do you dislike about Manychat? We've encountered some specific browser-based issues that required us to switch browsers to more effectively develop our chatbot flows, but these weren't too significant. Overall, there are very few things about the platforms that we dislike and most of them haven't been too problematic for our digital agency. Review collected by and hosted on G2.com. Recommendations to others considering Manychat: I have tried other Facebook-oriented chatbot software and I can confidently say that ManyChat has a solid leg up on the competition, and they are constantly taking measures to stay ahead of market shifts to ensure the best experience and functionality for the clients on their platform. Their support team is phenomenal, and their development team are rockstars, constantly listening to the needs and requests of the community in consideration of new features and fixes. I can't say enough about how pleased we are about their platform! Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? We have helped many clients create highly-effective and engaging top-of-funnel customer acquisition experiences that have resulted in tremendous increases in sales and the overall bottom line for their businesses. In addition to the sales side, we have helped other clients automate their customer service and reduce live support needs dramatically. For others, we've created highly-personalized conversational flows that build brand trust and loyalty and at the same time capture valuable information on each new prospect entering their chat experience. And for almost all of our customers, we've been able to leverage Zapier to build in some highly effective marketing automation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Ivica P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivica P.") IP Ivica P. Co Owner Small-Business (50 or fewer emp.) 3/12/2020 "Perfect service for modern marketing" 5/5 What do you like best about Manychat? Direct communication, a lot of options for sales and perfect for small businesses. 90% automatisation of sales process. Perfect service to activate social media users, engage potential and qualify economic customers. Review collected by and hosted on G2.com. What do you dislike about Manychat? Unclear sending options "conditions" - misuse can lead to FB problems. Contacted support - didnt get clear answer about sending conditions. Review collected by and hosted on G2.com. Recommendations to others considering Manychat: Check "help" video options before start to work on it. Create Flows before Growth tools. Make sure you use images, video and audio files. For lead generation use Many Chat do deliver lead magnets as PDFs.. Keep it short and clear when writing, Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? Facebook messenger sales - 80% online sales in my region goes through inbox ... Some industries have working time 8-16 but customers are most active 19-23h, Chat bot is perfect solution to offer answers and qualify potential customers. It helps a lot to filter messages in inbox and focus only to hot leads. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Chris H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris H.") CH Chris H. Small-Business (50 or fewer emp.) 6/4/2020 "Must have in your digital marketing toolbox" 5/5 What do you like best about Manychat? In digital marketing it is pointless trying to force your customers to interact with you exactly how you want them to. ManyChat provides the perfect option for Facebook marketing whether you run Facebook Ads or simple want to give customers a simple to reach you. The automated chat routines make it easy to get a conversation started, even when you are not available. Review collected by and hosted on G2.com. What do you dislike about Manychat? Nothing really. There is plenty of content online for those who want to self learn and you can always find an agency willing to help if you need it. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? We are capturing leads on autopilot and turning these leads into customers! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Bryan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryan S.") BS Bryan S. General Sales Manager Small-Business (50 or fewer emp.) 4/25/2020 "Challenging but Effective" 5/5 What do you like best about Manychat? The Many Chat is easy to use and apply to the specific needs of a growing company. The flow of information is limitless and seemless when the time is taken to think through how the process will work and can be applied to a unique set of needs. Review collected by and hosted on G2.com. What do you dislike about Manychat? Well, truly nothing that I have come across so far has had a negative impact or effect. However, as a beginner, I find it to be time consuming but well worth the time when one takes into account the long term benefits to be gained. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? I am a one man operation at this point on my ECommerce website. I save time and massive frustration in communicating with my customers in a timely fashion. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Steven M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven M.") SM Steven M. Principal, Marketing Consultant Small-Business (50 or fewer emp.) 6/2/2020 "I automate all my Facebook Ad Campaigns with ManyChat" 4.5/5 What do you like best about Manychat? It is really very easy and wow's my clients with what I can put together for them in such a customized way. I use ManyChat on virtually every client campaign I create. Review collected by and hosted on G2.com. What do you dislike about Manychat? There's not a lot to dislike. I sometimes publish growth widgets and forget that I need to also go in and also make them active too. Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? It's too hard and complicated to try and create automated chatbot conversations from my ads and posts through Facebook. ManyChat makes it super easy and has way more tools to work with than I can even find or understand directly on Facebook. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mario S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mario S.") MS Mario S. Small-Business (50 or fewer emp.) 7/28/2020 "The best Messenger Chatbot service!" 5/5 What do you like best about Manychat? Support is great and everything works smoothly! Review collected by and hosted on G2.com. What do you dislike about Manychat? Lack of some features, as sending many photos at the same time Review collected by and hosted on G2.com. Recommendations to others considering Manychat: Just go for it! Review collected by and hosted on G2.com. What problems is Manychat solving and how is that benefiting you? I use it for customer support, email & phone collection and campaigns Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top live chat service for tech support teams](https://www.g2.com/discussions/top-live-chat-service-for-tech-support-teams-what-s-your-pick)[Which Oracle Siebel CRM resellers provide the strongest sales organisation support for businesses managing high-volume customer relationships?](https://www.g2.com/discussions/which-oracle-siebel-crm-resellers-provide-the-strongest-sales-organisation-support-for-businesses-managing-high-volume-customer-relationships)[What is the easiest yard management software to set up and run across multiple sites without a complex IT project every time a new location is added?](https://www.g2.com/discussions/what-is-the-easiest-yard-management-software-to-set-up-and-run-across-multiple-sites-without-a-complex-it-project-every-time-a-new-location-is-added) [Best platform to manage customer data in IT services](https://www.g2.com/discussions/best-platform-to-manage-customer-data-in-it-services)[What platform provides automated local citation building?](https://www.g2.com/discussions/what-platform-provides-automated-local-citation-building)[Pros and Cons Details](https://www.g2.com/products/manychat/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)