Only best thing is the tagging system which could help tracking tickets by it's tags and user friendly easy columns management for reports exporting. Review collected by and hosted on G2.com.

Heavy and slow UI, it is also not so user friendly Ui which creates loading issues and session timeout issues when posting tickets. Review collected by and hosted on G2.com.

MantisBT is simple and easy to use, tracks issues and bugs directly. Review collected by and hosted on G2.com.

It doesn't have as nice of a format, a little old looking, but does the basics. Review collected by and hosted on G2.com.

I set MantisBT up and configured it for my team in about an hour and a half. What I like the best is how the program is so straightforward to use, from start to finish. Anyone can jump in, get the information they need, and then get on with their day. There's no slick UI to deal with, it's all simple text. Review collected by and hosted on G2.com.

The only thing I'm really not a fan of is how attachments are treated in the tickets. In some other bug trackers I've used, it's possible to slot images in-line with text information. With MantisBT, you have to attach images and there's no way to reference them except for their file name. We type a lot of "see Figure 001" in our tickets, and that seems a little silly. Review collected by and hosted on G2.com.

We use MantisBT as a way for the tech team to catalog issues they are working on and it is helpful to refer to so that we are not reporting duplicate issues and check the status of issues. Review collected by and hosted on G2.com.

I wish the status updates were added chronologically from most recent so you didn't have to scroll down to get to the current information. Review collected by and hosted on G2.com.

i use during 3 years every day. is use to create tickets, requeriments, issues, bugs, etc.

i use reports.

is easy to use, and is free. this last point is a very important point, but the big companies may be want tools with support. Review collected by and hosted on G2.com.

the look & feel is the point more low, and the support. Review collected by and hosted on G2.com.

Logging of issues - assignments to staff. Ease of use - no real need to be super savvy Review collected by and hosted on G2.com.

Interface could be more appealing and easy to use. Only complaint. Review collected by and hosted on G2.com.

It is free to install locally, it is stable, and you have total control

You can add relations between issues

You can customize fields for a issue

You can create change-logs based on the issue tracking

You can install useful plugins to integrate with other services like svn Review collected by and hosted on G2.com.

The interface is not modern

The filters can be cumbersome

It is not easy to configure it if you work in agile environment Review collected by and hosted on G2.com.

Efficiency at it's finest and very easy to navigate. Review collected by and hosted on G2.com.

Dislike the cost of the program, financial mainly. Review collected by and hosted on G2.com.

It is an OpenSource application made with php and mysql that stands out for its ease and flexibility to install and configure. Review collected by and hosted on G2.com.

Nothing seems a good alternative when working as a team Review collected by and hosted on G2.com.

You can really define the tags that you want. Review collected by and hosted on G2.com.

The backlog it can create is huge. We have over 10 years of bugs and it is hard to find the one that are still relevant. The search can have trouble when using multiple words. Review collected by and hosted on G2.com.