Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"mantis help to create tasks for IT departmant"
5/5
What do you like best about MantisBT?

I like Mantic Bug tracker. Mantis Bug Tracker is a free and open source, web-based bug tracking system. The most common use of MantisBT in our company is to track software defects.

It is easy to create task, easy to control and review and the best thing that you got all update to email so no need to check the site Review collected by and hosted on G2.com.

What do you dislike about MantisBT?

some settings features are hard to change, the process is a little bit complecated Review collected by and hosted on G2.com.

John D.
JD
John D.
President & CEO
Education Management
Small-Business (50 or fewer emp.)
"Mantis Hub staff saved our butts! "
5/5
What do you like best about MantisBT?

We've been using Mantis BT to create and assign development tasks for about 5 years hosted on a local server. We have over 15,000 issues and related images and 35 developers and product managers actively adding and managing tickets. On a Saturday morning a few weeks ago or server s#$%t the bed and I had 24 hours to get things running again. I had a backup as of that Friday. I contacted the Mantis Hub staff that morning to see if they could help. Long story short they had us up and running on Mantis Hub by Sunday afternoon with all issues and all staff accounts intact - I sent out the new URL and we were business as usual on Monday morning and now I don't have to manage another server in-house - should have moved over to Mantis Hub years ago. If I could give the Mantis support people a 20 above, I would happily do it. Great work! Review collected by and hosted on G2.com.

What do you dislike about MantisBT?

Nothing to complain about - meets all our development needs and has for many years. Review collected by and hosted on G2.com.

SS
Stefano S.
Delivery Centers QA & Tools
Enterprise (> 1000 emp.)
"Bugs understand each other"
4.5/5
What do you like best about MantisBT?

Mantis is my main work tool, I use it to track quality in the software development projects I work on. It is easy to implement, its interface is very visual in organizing issues according to their status, and it links correctly with Testlink to provide a much more explicit traceability. It has user roles according to responsibilities, which allows tracking the entire team. Mantis is an efficient solution if you work in QA. Review collected by and hosted on G2.com.

What do you dislike about MantisBT?

The interface at this point already feels a bit outdated. The module for exporting incidents is very poor, it exports in a plain document without any kind of formatting. Review collected by and hosted on G2.com.

JC
Juan C.
Sir
Enterprise (> 1000 emp.)
"Very good incident management"
4/5
What do you like best about MantisBT?

allows to manage in an orderly manner the incidents in the development process helping the software quality and streamlining processes. Review collected by and hosted on G2.com.

What do you dislike about MantisBT?

the configuration of the application is not very friendly, it is necessary to have a technical knowledge of the components of Mantis for the creation of new profiles. Review collected by and hosted on G2.com.

ST
Sahil T.
Quality Analyst
Mid-Market (51-1000 emp.)
"Easy to use"
4/5
What do you like best about MantisBT?

This is best bug tracking tool right now with open source. you can manage all the QA team on there by tracking they bugs. Review collected by and hosted on G2.com.

What do you dislike about MantisBT?

If you using this is first time than it is tough on beginning after you feel great to use this. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Awesome tool for bug tracking"
3.5/5
What do you like best about MantisBT?

1) It is a open source bug tracking tool.

2) Best thing which I like most is: it is easy to use and easily understandable.

3) It's in-built feature of reports helps us to get effective reports for specific issues.

3) It also support database testing which is also a great feature. Review collected by and hosted on G2.com.

What do you dislike about MantisBT?

I didn't find any bug while working on it but Configuration of application is complex; requires some technical knowledge to configure it. Review collected by and hosted on G2.com.

MP
Mike P.
Mid-Market (51-1000 emp.)
"Very happy Mantis Hub customer"
5/5
What do you like best about MantisBT?

We use Mantis Hub which is a SaaS product utilising Mantis Bug Tracker.

We chose Mantis Hub because it has a very simple and clean user interface but has all the functionality we need from our issue management tool.

For us, it was the best issue management tool in terms of user experience - the navigation is very intuitive, raising an issue is quick, and its general look and feel makes the product stand out from the alternatives we trialled.

From an administrative perspective, it's very quick and easy to create new projects, as well as bulk loading new users. This is very handy when we need to create a project for a new client coming onto our service.

The support service from Mantis Hub is fantastic and has removed any headaches relating to hosting and maintenance. On the rare occasion we've raised an issue, the response and resolution from the support team have been very prompt and helpful. Review collected by and hosted on G2.com.

What do you dislike about MantisBT?

Not a lot! It would be nice to have more integrations with other SaaS products (mainly test and project management tools) but this hasn't impacted us. They have published APIs so - if required - we could integrate with other tools. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Mantis Review"
4/5
What do you like best about MantisBT?

I like how you can search for a project by its project number or name and it will narrow down all of the submitted issues to just the information related to that project. It helps to see what tickets are open or closed for a particular project. Review collected by and hosted on G2.com.

What do you dislike about MantisBT?

Sometimes when I submit a report, it says I forgot to fill in one of the required parts and to select the back button to make the change. I select the back button and it does not go back to the report (like it should), but instead it completely deletes it and goes to the "My View" then I have to redo the entire ticket. That is very frustrating. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"MantisBT - Bug Tracking tool with lots of funtionality"
3.5/5
What do you like best about MantisBT?

Bug tracking now easy with different colors for different states, MantisBT is open source for customization. It stores a permanent record of performance, Time spent on the project. Review collected by and hosted on G2.com.

What do you dislike about MantisBT?

Subscription Price needs to review. Need to include more features for project management. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Makes Work Easier"
4/5
What do you like best about MantisBT?

I like that it can keep and sort all issues found with a project. Then, once the testing is complete, I am able to go back and sort to see exactly what was changed for a single project. Keeps the number of Post-It notes to a minimum and keeps thing organized. Review collected by and hosted on G2.com.

What do you dislike about MantisBT?

Entering an issue into Mantis takes a while. There are several fields to fill out and that can take some time. That being said, the benefits far outweigh the cost of time. Review collected by and hosted on G2.com.