--- title: ActiveOrder™ Reviews meta\_title: 'ActiveOrder™ Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how ActiveOrder™ works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 6 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- ### ActiveOrder™ Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **effective accuracy** of ActiveOrder™, enhancing their overall experience and reliability. [(1 mentions)](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292075&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of ActiveOrder™, finding the dashboards intuitive and straightforward to navigate. [(1 mentions)](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292059&qs=pros-and-cons#reviews) Users commend the **strong implementation support** of ActiveOrder™, making the onboarding process seamless and quick. [(1 mentions)](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292055&qs=pros-and-cons#reviews) Users value the **user-friendly dashboards** of ActiveOrder™, enhancing their overall experience and efficiency. [(1 mentions)](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292014&qs=pros-and-cons#reviews) Users praise the **effective sync capabilities** of ActiveOrder™, enhancing reliability and integration for smooth operations. [(1 mentions)](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292021&qs=pros-and-cons#reviews) Users are frustrated by **poor customer support** , making it difficult to diagnose issues effectively with ActiveOrder™. [(1 mentions)](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292041&qs=pros-and-cons#reviews) Users express frustration over **pricing issues** with ActiveOrder™, feeling it impacts accessibility and support effectiveness. [(1 mentions)](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292051&qs=pros-and-cons#reviews) ### Top Pros or Advantages of ActiveOrder™ ##### 1. Accuracy Users highlight the **effective accuracy** of ActiveOrder™, enhancing their overall experience and reliability. [ See 1 mentions ](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292075&qs=pros-and-cons#reviews) See Related User Reviews ![Bhargavi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhargavi K.") BK Bhargavi K. Mid-Market (51-1000 emp.) 5.0/5 "One of the easy to use Order management system" What do you like about ActiveOrder™? High Reliability and Low Downtime Strong Implementation Support Effective Accuracy & Integrations User-Friendly Dashboards ##### 2. Ease of Use Users appreciate the **ease of use** of ActiveOrder™, finding the dashboards intuitive and straightforward to navigate. [ See 1 mentions ](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292059&qs=pros-and-cons#reviews) See Related User Reviews ![Bhargavi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhargavi K.") BK Bhargavi K. Mid-Market (51-1000 emp.) 5.0/5 "One of the easy to use Order management system" What do you like about ActiveOrder™? High Reliability and Low Downtime Strong Implementation Support Effective Accuracy & Integrations User-Friendly Dashboards ##### 3. Implementation Ease Users commend the **strong implementation support** of ActiveOrder™, making the onboarding process seamless and quick. [ See 1 mentions ](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292055&qs=pros-and-cons#reviews) See Related User Reviews ![Bhargavi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhargavi K.") BK Bhargavi K. Mid-Market (51-1000 emp.) 5.0/5 "One of the easy to use Order management system" What do you like about ActiveOrder™? High Reliability and Low Downtime Strong Implementation Support Effective Accuracy & Integrations User-Friendly Dashboards ##### 4. Simple Users value the **user-friendly dashboards** of ActiveOrder™, enhancing their overall experience and efficiency. [ See 1 mentions ](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292014&qs=pros-and-cons#reviews) See Related User Reviews ![Bhargavi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhargavi K.") BK Bhargavi K. Mid-Market (51-1000 emp.) 5.0/5 "One of the easy to use Order management system" What do you like about ActiveOrder™? High Reliability and Low Downtime Strong Implementation Support Effective Accuracy & Integrations User-Friendly Dashboards ##### 5. Syncing Users praise the **effective sync capabilities** of ActiveOrder™, enhancing reliability and integration for smooth operations. [ See 1 mentions ](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292021&qs=pros-and-cons#reviews) See Related User Reviews ![Bhargavi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhargavi K.") BK Bhargavi K. Mid-Market (51-1000 emp.) 5.0/5 "One of the easy to use Order management system" What do you like about ActiveOrder™? High Reliability and Low Downtime Strong Implementation Support Effective Accuracy & Integrations User-Friendly Dashboards ### Top Cons or Disadvantages of ActiveOrder™ ##### 1. Poor Customer Support Users are frustrated by **poor customer support** , making it difficult to diagnose issues effectively with ActiveOrder™. [ See 1 mentions ](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292041&qs=pros-and-cons#reviews) See Related User Reviews ![Bhargavi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhargavi K.") BK Bhargavi K. Mid-Market (51-1000 emp.) 5.0/5 "One of the easy to use Order management system" What do you dislike about ActiveOrder™? Difficulty in Diagnosing Issues Cost and Support Concerns ##### 2. Pricing Issues Users express frustration over **pricing issues** with ActiveOrder™, feeling it impacts accessibility and support effectiveness. [ See 1 mentions ](https://www.g2.com/products/activeorder/reviews?filters%5Bsentiment_snippet%5D=2292051&qs=pros-and-cons#reviews) See Related User Reviews ![Bhargavi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhargavi K.") BK Bhargavi K. Mid-Market (51-1000 emp.) 5.0/5 "One of the easy to use Order management system" What do you dislike about ActiveOrder™? Difficulty in Diagnosing Issues Cost and Support Concerns ## Top-Rated Alternatives [ ![IBM Sterling Order Management](https://images.g2crowd.com/uploads/product/hd_favicon/d88c16c3d756a31c343700e0e26d9192/ibm-sterling-order-management.svg "IBM Sterling Order Management") IBM Sterling Order Management 4.4/5(83) ](https://www.g2.com/products/ibm-sterling-order-management/reviews) [ ![Salesforce Order Management](https://images.g2crowd.com/uploads/product/hd_favicon/faf72291f2b3105983b24a5b0bc6543d/salesforce-order-management.svg "Salesforce Order Management") Salesforce Order Management 4.2/5(121) ](https://www.g2.com/products/salesforce-order-management/reviews) [ ![SAP Commerce Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-commerce-cloud.svg "SAP Commerce Cloud") SAP Commerce Cloud 4.3/5(334) ](https://www.g2.com/products/sap-commerce-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/activeorder/competitors/alternatives) ![Bhargavi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhargavi K.") BK Bhargavi K. Senior Test Engineer Mid-Market (51-1000 emp.) 9/3/2025 "One of the easy to use Order management system" 5/5 What do you like best about ActiveOrder™? High Reliability and Low Downtime Strong Implementation Support Effective Accuracy & Integrations User-Friendly Dashboards Review collected by and hosted on G2.com. What do you dislike about ActiveOrder™? Difficulty in Diagnosing Issues Cost and Support Concerns Review collected by and hosted on G2.com. What problems is ActiveOrder™ solving and how is that benefiting you? Complex order handling is well management from Manhattan OMS Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 10/3/2018 "Works with lots of help" 3.5/5 What do you like best about ActiveOrder™? Runs well with little down time. Plenty of implementation help (which is needed). Accuracy and integrations have worked well. There are great third-party vendors to help in setup and in project management of Manhattan deployments. Review collected by and hosted on G2.com. What do you dislike about ActiveOrder™? Takes a lot of care and feeding. There is also not much standardization among Manhattan products (such as Enterprise Order Management to Warehouse Management System). Some administrative tools just flat don't work and you have to work around it. The product is highly customized to you, so even on the same version it is hard to take the knowledge and experience from one brand to another. Make sure you get an independent integrator to help you in your setup and auditing Manahttan's pro services. Review collected by and hosted on G2.com. What problems is ActiveOrder™ solving and how is that benefiting you? Streamlined and omnichannel order management of digital, wholesale and physical locations. Better inventory flow and tracking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 5/14/2018 "Above Average" 3.5/5 What do you like best about ActiveOrder™? Dashboard functionality is easy and useful. Sales order fulfillment is a streamlined process. Review collected by and hosted on G2.com. What do you dislike about ActiveOrder™? Application performance is poor. UI is not user friendly and contains very little result sets on a screen. . When using the application with non Manhattan product integrations, limitations to the user experience increase due to "customization" needs. Pricey modifications are required on the base product more often than not. Review collected by and hosted on G2.com. Recommendations to others considering ActiveOrder™: Unless the base product meets your exact need, pricey modifications will be required. Review collected by and hosted on G2.com. What problems is ActiveOrder™ solving and how is that benefiting you? Customer order fulfillment for ecommerce. Sourcing showed improvement when this application was implemented. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 10/6/2018 "Seems to do the job well, not many complaints" 2.5/5 What do you like best about ActiveOrder™? It seems to be a very reliable order management system and it does the job well Review collected by and hosted on G2.com. What do you dislike about ActiveOrder™? Issues that pop up with OMS often are hard to diagnose Review collected by and hosted on G2.com. What problems is ActiveOrder™ solving and how is that benefiting you? Managing a water flows from the e-commerce into the other various systems and integrating the stores Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 9/29/2018 "Manhattan Review" 3/5 What do you like best about ActiveOrder™? Manhattan was very easy ti use especially in the app form Review collected by and hosted on G2.com. What do you dislike about ActiveOrder™? I don’t have much to dislike about it as a customer. It did all that I needed it to. Review collected by and hosted on G2.com. What problems is ActiveOrder™ solving and how is that benefiting you? You have flexibilty within the program Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") UM Verified User in Management Consulting Enterprise (\> 1000 emp.) 10/6/2018 "User for several years" 4/5 What do you like best about ActiveOrder™? Everything that it offers is great. Would recommend. Review collected by and hosted on G2.com. What do you dislike about ActiveOrder™? Nothing is fun to mind that I disliked at all. Review collected by and hosted on G2.com. What problems is ActiveOrder™ solving and how is that benefiting you? Moving our products in a timely mannor Review collected by and hosted on G2.com. 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