--- title: Mango Practice Management Reviews meta_title: 'Mango Practice Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 37 reviews by the users' company size, role or industry to find out how Mango Practice Management works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 37 scale: '5' date_modified: '2026-07-17' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Mango Practice Management Reviews **Vendor:** ProfitSolv **Category:** [Accounting Practice Management Software](https://www.g2.com/categories/accounting-practice-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 37 ## About Mango Practice Management Founded by a practice CPA for over 35 years, Mango Practice Management is truly built by accountants for accountants. We provide project management, document management, time and billing, secure file-sharing, integrated payments, and client engagement solutions that bring real organization to your firm. Streamline workflows, eliminate non-billable work, collaborate with your clients, and get paid fast for all the work you do. Like we always say, Mango has everything you need, all in one place. Start your 10-day free trial at www.mangopractice.com to take back control of your practice today! ## Mango Practice Management Pros & Cons **What users like:** - Users find Mango Practice Management to be an **easy and user-friendly tool** , facilitating smooth transitions and efficient workflows. (10 reviews) - Users praise the **user-friendly billing system** of Mango Practice Management, enhancing client engagement and invoice creation. (4 reviews) - Users appreciate the **user-friendly invoicing system** in Mango, facilitating seamless billing and customization for diverse engagements. (4 reviews) - Users value the **client management capabilities** of Mango, enhancing invoicing and organization for their practices. (3 reviews) - Users praise the **amazing abundance of features** in Mango Practice Management, simplifying various tasks for accounting firms. (3 reviews) - Helpful (3 reviews) - User Interface (3 reviews) - All-in-one Solution (2 reviews) - All-in-one Solutions (2 reviews) - Automation (2 reviews) **What users dislike:** - Users find the **limited options** in billing and reporting features frustrating, highlighting a need for more flexibility. (3 reviews) - Users are disappointed by the **missing features** in Mango Practice Management, particularly the lack of billing flexibility. (3 reviews) - Users find the lack of **billing flexibility** frustrating, specifically with combining clients and recurring payment options. (2 reviews) - Users face **slow processing** with Mango, experiencing latency, recurring issues, and delayed bug fixes that hinder usability. (2 reviews) - Users face **frequent software bugs** with Mango, causing frustration due to ongoing glitches and recurring issues. (2 reviews) - Users often experience **technical issues** with Mango, including latency and recurring bugs that hinder functionality. (2 reviews) - Users find the **frequent email logouts** in Mango Practice Management frustrating, especially during busy periods. (1 reviews) - Email Issues (1 reviews) - Users report **formatting issues** with Mango, citing frequent latency and recurring problems that hinder usability. (1 reviews) - Users report **implementation difficulties** with Mango, citing persistent latency and recurring issues that hinder efficiency. (1 reviews) ## Mango Practice Management Reviews ### 1. NO CUSTOMER SUPPORT! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Mango Practice Management?** At the moment, I can't think of anything. **What do you dislike about Mango Practice Management?** The customer support is awful! They want you to use their chat room. BUT it takes hours to get an answer to a question. I was also told that they were also assisting other customers. If I wait in line, am I not the next person to be assisted? I need to wait while they assist someone else? They also don't have the answers to your questions. Shouldn't they be knowledgeable about the product which they are supposedly assisting customers? The invoice formats need to be worked on. Do you really need to repeat the invoice total 4 times? You should be able to edit the invoice to suit your needs. I read another review that said if you called the Sales Department, your call was answered immediately....but no one ever answers the Customer Support calls....they go to voicemail. This is true for me as well. They don't have a manual that you can use to look up answers to your questions. Not one Help Article has answered one of my questions. **What problems is Mango Practice Management solving and how is that benefiting you?** It isn't solving any problems. ### 2. Mango Practice Management Lacks Customer Service and Honesty **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Mango Practice Management?** How good they are at selling a tool that does not have any Customer Service. **What do you dislike about Mango Practice Management?** Lack of honesty and responsiveness. They promise something that they are not capable of delivering. After trying for more than 2 months to get this product implementing and not having the support that we needed it, we asked for a refund of our balance and they deny and kept a whole year of payment and did not delivered the product. Management just decided to ignore my request. Very deceiving and very confusing practice management app. I would not recommend this app to nobody in my community. **What problems is Mango Practice Management solving and how is that benefiting you?** They never resolved any problems, but gave us a huge headache when trying to implement. Since the beginning was a problem. Very complicated system, so mich that you need a customer service that does not exist to help you upload a list of customers. It should be simple but it is not. ### 3. Not satisfied with ImagineTime **Rating:** 2.5/5.0 stars **Reviewed by:** Elliot H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2021 **What do you like best about Mango Practice Management?** I purchased ImagineTime because I am a small firm in Columbia, SC, I liked the interface, what the program offered, and the fact that it was located across the border in North Carolina, just right up the road. The QB Integration, User Interface, Value Pricing, and small business feel is what drew me to this company, as well as the on-line reviews. **What do you dislike about Mango Practice Management?** If you want Support, you have to leave a message. But, you will learn that if you want to get someone on the phone, the same people that offer support, just press one for Sales, and you will get someone EVERY SINGLE TIME. Also, the new model is revenue-driven and clearly not customer/client-driven. We have the Desktop, Non-cloud version of the software. Since we are not paying $600/month, we don't get the support we used to get, and we don't get issues resolved with our software. We have multiple issues with our database that have been "hanging" out there for more than one year, unresolved. Last year, during the Pandemic, I was told that if I didn't pay my support invoice on time, I would be switched to a Monthly Fee, based on users, going from $675 a year to $3,600/year in support costs. We are here again, another year later, with an invoice for Annual Maintenance and no phone calls, e-mails, or responses for any support. It's really sad that a software company that supposedly supports small firms has taken this type of attitude towards their existing customers. The software is a good software, but, the support, which appears to be driven from the top, is lackluster at best. The technicians are great, and the employees offering the support truly do care, but, they are not allowed, it appears, to offer the support that is needed. **Recommendations to others considering Mango Practice Management:** If you are willing to pay the Cloud-based fees, ImagineTime will be good for you. If you want a Desktop version of software supported by the company, it's hit and miss. Employees offering support are AWESOME! Company doesn't allow or provide enough resources to have adequate support of Desktop products, and, doesn't seem interested in keeping these as an ongoing customer. **What problems is Mango Practice Management solving and how is that benefiting you?** ImagineTime helped integrate multiple entries into one area, and is good for a fully integrated solution. ## Mango Practice Management Discussions - [What is Mango Practice Management used for?](https://www.g2.com/discussions/what-is-mango-practice-management-used-for) - [View Mango Practice Management pricing details and edition comparison](https://www.g2.com/products/mango-practice-management/reviews?filters%5Bcomment_answer_values%5D=customer+support&utf8=%E2%9C%93§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+13%3A37%3A17+-0500&secure%5Bsession_id%5D=85ed5298-f0e1-4d5d-b367-c67c4330eeef&secure%5Btoken%5D=dda7826031ea3716cf3051f21fd28beb990a30580e5159844ef4b6d3f2a4e3c6&format=llm_user) ## Mango Practice Management Features **Platform Additional Functionality** - Cloud - Messaging - Payment - Portal **Bill Generation** - Templates - Digital Billing - Recurring Billing **Communication** - Client Portals - Automation - Consolidation **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Platform Content** - Automation **Bill Processing** - Consolidation - Batch Invoicing - Management **Collaboration** - Collaboration - Tasks - Version Control **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Platform Data** - Dashboard **Integration** - Accounting - Payments **Billing** - Time - Reporting - Invoices **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Onboarding** - Templates - Checklists - New Client **Agentic AI - Tax Practice Management** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Billing** - Autonomous Task Execution **Visibility** - Job Status - Metrics - File Organization - Audit Trail - Notifications - Integrations **Agentic AI - Accounting Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support ## Top Mango Practice Management Alternatives - [Karbon](https://www.g2.com/products/karbon-2025-03-03/reviews) - 4.8/5.0 (889 reviews) - [Canopy](https://www.g2.com/products/canopy-2026-05-12/reviews) - 4.6/5.0 (709 reviews) - [TaxDome](https://www.g2.com/products/taxdome/reviews) - 4.7/5.0 (699 reviews)