# Mango Practice Management Reviews **Vendor:** ProfitSolv **Category:** [Accounting Practice Management Software](https://www.g2.com/categories/accounting-practice-management) **Average Rating:** 3.7/5.0 **Total Reviews:** 30 ## About Mango Practice Management Founded by a practice CPA for over 35 years, Mango Practice Management is truly built by accountants for accountants. We provide project management, document management, time and billing, secure file-sharing, integrated payments, and client engagement solutions that bring real organization to your firm. Streamline workflows, eliminate non-billable work, collaborate with your clients, and get paid fast for all the work you do. Like we always say, Mango has everything you need, all in one place. Start your 10-day free trial at www.mangopractice.com to take back control of your practice today! ## Mango Practice Management Pros & Cons **What users like:** - Users find Mango Practice Management to be an **easy-to-use tool** , facilitating smooth transitions and efficient client management. (10 reviews) - Users appreciate the **user-friendly billing system** of Mango Practice Management, enhancing their invoicing and time tracking experience. (4 reviews) - Users value the **easy invoicing capabilities** of Mango, appreciating its flexibility and user-friendly navigation. (4 reviews) - Users commend Mango Practice Management for its **effective client management** , streamlining invoicing and project workflows efficiently. (3 reviews) - Users appreciate the **wide range of integrated features** in Mango Practice Management, enhancing efficiency in their accounting firms. (3 reviews) - Helpful (3 reviews) - User Interface (3 reviews) - All-in-one Solution (2 reviews) - All-in-one Solutions (2 reviews) - Automation (2 reviews) **What users dislike:** - Users desire more **limited options** for client billing and recurring payments, impacting flexibility and usability. (3 reviews) - Users find the **lack of billing flexibility** frustrating, particularly missing features like dual clients on one bill. (3 reviews) - Users are frustrated by the **lack of billing options** , such as combining clients and recurring payments. (2 reviews) - Users experience **slow processing** in Mango, as latency and recurring issues hinder overall efficiency and functionality. (2 reviews) - Users face persistent **software bugs** in Mango, leading to glitches and recurring issues that hinder performance. (2 reviews) - Users often experience **technical issues** with Mango, including latency and recurring bugs that hinder functionality. (2 reviews) - Users find the **frequent email logouts** in Mango Practice Management frustrating, especially during busy periods. (1 reviews) - Email Issues (1 reviews) - Users report **formatting issues** with Mango, citing frequent latency and recurring problems that hinder usability. (1 reviews) - Users report **implementation difficulties** with Mango, citing persistent latency and recurring issues that hinder efficiency. (1 reviews) ## Mango Practice Management Reviews ### 1. S Mango Practice Management Streamlines Scheduling, Billing, and Daily Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Dharamveer p. | Application Security Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Mango Practice Management?** What I like best about S Mango Practice Management is how it simplifies day to day operational tasks in a single platform. The interface is clean and easy to navigate, which makes scheduling, patient management, and billing much more organized. I also like that it reduces manual work and helps keep records easily accessible, improving overall workflow efficiency. **What do you dislike about Mango Practice Management?** One thing that could be improved is the reporting and customization options, as some advanced configurations may feel limited depending on specific business needs. There can also be a slight learning curve during the initial setup for new users who are not familiar with practice management systems. **What problems is Mango Practice Management solving and how is that benefiting you?** S Mango Practice Management helps solve the problem of handling multiple operational tasks manually, such as scheduling, billing, and record management. By centralizing everything into one system, it improves efficiency, reduces administrative workload, and helps maintain better organization. For me, it saves time, improves coordination, and makes daily operations smoother. ### 2. Efficient, Intuitive Practice Management But Reports, Integrations, and Speed Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Arkajit D. | Chief Technology Officer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Mango Practice Management?** The problem of organizing appointments, patient records, insurance procedures, documentation, and coordination with other employees through separate systems becomes particularly evident in developing healthcare organizations. As far as Mango Practice Management goes, it helped to organize all the mentioned activities in an efficient workflow. For me personally, one of the most valuable features is the ability to organize and manage the workflow and schedule of patients easily and without the necessity of performing additional administrative procedures. It increased operational efficiency greatly in the areas of front office and administration. From the user experience standpoint, I can say that Mango Practice Management has an intuitive interface compared to traditional healthcare management software. It is easy to navigate from one menu to another, from schedule to billing, patient data, etc. **What do you dislike about Mango Practice Management?** From the point of view of user interface/user experience (UI/UX), the system is relatively easy to use, yet some workflow features, specifically related to reports and advanced customizations, can seem slightly outdated in comparison with the newer generation of web-based healthcare solutions. The more complex the operation becomes, the more configurability and flexibility become desirable. The next limitation that I have identified is associated with the integration capability of the platform. Specifically, while it is good at addressing the most basic practice management issues, advanced interoperability with other health care systems is not always possible without some additional efforts. This problem can be addressed by increasing the flexibility of integrations with various tools used by healthcare companies. Overall performance is satisfactory for normal conditions; however, it could sometimes become slow during processing of a higher amount of requests at once. Concerning price and return on investment (ROI), it should be admitted that the platform offers sufficient value for small and medium businesses but will hardly satisfy large-scale enterprises' needs. **What problems is Mango Practice Management solving and how is that benefiting you?** The Mango Practice Management system is assisting me in tackling the most significant operational challenges that exist in health care administration. This involves improving the overall patient workflow process, which includes scheduling, billing, documentation, and communication. Prior to adopting the use of this platform, most operational functions existed in silos involving different methods of handling various tasks including spreadsheets, phone calls, disconnected scheduling systems, manual reminders, and even different billing processes. This resulted in administrative inefficiencies, increased likelihood of mistakes while scheduling appointments, and lack of visibility in terms of patient operations. One of the most significant advantages I have experienced in adopting the platform is increased operational efficiency regarding patient scheduling and coordination. ### 3. Easy to Use, Low Learning Curve, and Convenient Cloud-Based Access **Rating:** 5.0/5.0 stars **Reviewed by:** Steve J. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Mango Practice Management?** Easy to use, low learning curve, cloud based. **What do you dislike about Mango Practice Management?** Tech support is not very convenient for west coast customers. Also, tech support is not available after hours or on weekends. We have had the system go down on late Friday afternoon and wasn't fixed until Monday morning. This hasn't happened in over a year. **What problems is Mango Practice Management solving and how is that benefiting you?** We like sending client invoices by email with a link to receive electronic payments. ### 4. Useful for Everyday Basics with a Concept I Really Like **Rating:** 4.5/5.0 stars **Reviewed by:** David Alejandro P. | Senior Account Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Mango Practice Management?** It’s useful for everyday basics, and I really like the concept. **What do you dislike about Mango Practice Management?** i dont dislike nothing mango practice management its so goood **What problems is Mango Practice Management solving and how is that benefiting you?** its helping me in manage the softwares that i use in the daily basis ### 5. All-in-One Accounting Firm Platform That Does It All **Rating:** 4.5/5.0 stars **Reviewed by:** JESSICA C. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Mango Practice Management?** That you can do so many things for the accounting firm on one site. The amount of features are amazing! **What do you dislike about Mango Practice Management?** There still seem to be some bugs, and it occasionally glitches. **What problems is Mango Practice Management solving and how is that benefiting you?** Mango is helping us solve the challenge of keeping track of projects across the firm while also improving accountability. ### 6. Mango has great intentions, and goals, but implementation needs work **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Mango Practice Management?** I love the project management feature and its integration with QBO for invoicing and payments, when it works. **What do you dislike about Mango Practice Management?** Mango has a lot of latency and implementation issues that are constantly being worked on. It takes a long time to fix issues when identified. In addition, once an issue was fixed, it would reoccur over and over again. **What problems is Mango Practice Management solving and how is that benefiting you?** it automates billing and time management, as well as project management. If it did everything it promised, it would have been a great product. The only thing that I was able to count on with Mango was the project management feature. I ended up having to hire people 2 times to clean up the mess that Mango created with billing to clients, and sync to QBO. It has become the most expensive software I have ever purchased, with the least benefit to my firm. I went with Mango based on a referral from a networking group. I will think twice about any referrals from that group. ### 7. My experience with Mango **Rating:** 5.0/5.0 stars **Reviewed by:** David Y. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2024 **What do you like best about Mango Practice Management?** There are no downsides to using Mango Practice Manabement. **What do you dislike about Mango Practice Management?** The is nothing I do not like. Support and great **What problems is Mango Practice Management solving and how is that benefiting you?** Billing, cash flow! Keeping up with client's needs. ### 8. Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Jairo V. | IT Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Mango Practice Management?** Cloud solution , this Practice Managment solution is an easy and friend use tool, my users have found very easy on the transition from my other software. **What do you dislike about Mango Practice Management?** as any other tool outthere , there are some reports that can be improve. **What problems is Mango Practice Management solving and how is that benefiting you?** from creating an invoice and applying the payment is so easy, specially if you use mango pay ### 9. Great product - would recommend **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Mango Practice Management?** Mango stands out for its user-friendly interface and all-inone features like scheduling, billing, and patient management. It’s easy to use and scalable, perfect for growing practices. **What do you dislike about Mango Practice Management?** I haven't identified anything I would say I disliked **What problems is Mango Practice Management solving and how is that benefiting you?** Mango solves scheduling, billing, and record-keeping issues, saving time and reducing errors. It improves efficiency and allows more focus on care. ### 10. Mango Practice Management is a great tool for accounting firms. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Mango Practice Management?** I use Mangoevery day for timekeeping, billing and project due date management. Mango Share has also been an added bonus for secure file sharing with our clients. **What do you dislike about Mango Practice Management?** We have had minimal problems with Mango. When we have an issue, the Mango support team has been great! **What problems is Mango Practice Management solving and how is that benefiting you?** I'm able to keep up with my time and also go back and see how much time I've spent on past projects. This has helped with billings and also preparing estimates for future work. ### 11. Great Value **Rating:** 4.5/5.0 stars **Reviewed by:** Anna S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Mango Practice Management?** The product is great, especially considering the price. **What do you dislike about Mango Practice Management?** It feels a bit buggy at times, there are times I've needed to reach out to support to resolve a back end issue. **What problems is Mango Practice Management solving and how is that benefiting you?** Project management, invoicing, document storage. ### 12. Great Experience with Mango **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Mango Practice Management?** The site is extremely user friendly and easy to navigate. We use Mango for time entry and billing. Our clients had had no issues thus far with the site either, which is nice! **What do you dislike about Mango Practice Management?** There is no way to put two clients on the same bill. This would be a nice feature to have. **What problems is Mango Practice Management solving and how is that benefiting you?** Mango has eliminated the need for multiple applications. Previously, we were using a different software for billing, client management and requests. Mango has consolidated these needs into one. ### 13. Saves Me A Ton of Admin Time **Rating:** 5.0/5.0 stars **Reviewed by:** Dan R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Mango Practice Management?** Mango provides me with a stable platform to maintain client/engagement time and expense and easily create detailed invoices that are required in my forensic accounting practice. The flexibility to set up engagements to meet my specific needs was a key factor along with creating activity codes to match my practice. I also have several bill rates that I work under depending on the year the engagement began and Mango allows me to bill different rates based on client / engagement. The User Support has been great for me to get issues (mainly my lack of knowledge on how something works) resolved and back on track. **What do you dislike about Mango Practice Management?** Very minor issues but I would like to change the font on invoices and I know that is in the works by the Dev team. **What problems is Mango Practice Management solving and how is that benefiting you?** Need for a cloud-based, efficient entry of time and billing - solved Need to detailed time and expense invoices - solved Need to monitor engagements with a set billed amount - solved Ease of working with and tracking retainers - solved Ease of maintenance and update of firm data files (codes, rates, system options) - solved **Official Response from Kaleb Buckner:** > Dan, Thank you for your feedback and support! We appreciate your business and strive to continue to be a resource for you when it comes to solving problems within your accounting practice. Please do not hesitate to reach out to our support team if you have questions, ideas, or criticisms. Mango is made for accountants... by accountants. Your feedback allows us to create a more robust, customized experience that accountants can truly appreciate! ### 14. NO CUSTOMER SUPPORT! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Mango Practice Management?** At the moment, I can't think of anything. **What do you dislike about Mango Practice Management?** The customer support is awful! They want you to use their chat room. BUT it takes hours to get an answer to a question. I was also told that they were also assisting other customers. If I wait in line, am I not the next person to be assisted? I need to wait while they assist someone else? They also don't have the answers to your questions. Shouldn't they be knowledgeable about the product which they are supposedly assisting customers? The invoice formats need to be worked on. Do you really need to repeat the invoice total 4 times? You should be able to edit the invoice to suit your needs. I read another review that said if you called the Sales Department, your call was answered immediately....but no one ever answers the Customer Support calls....they go to voicemail. This is true for me as well. They don't have a manual that you can use to look up answers to your questions. Not one Help Article has answered one of my questions. **What problems is Mango Practice Management solving and how is that benefiting you?** It isn't solving any problems. ### 15. Excellent KBA Signature Option for efile Forms **Rating:** 4.5/5.0 stars **Reviewed by:** Sheri H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Mango Practice Management?** The secure client portal has streamlined gathering documents from clients, plus the ease of use for the secure upload option without a log-in is great for less tech-savvy clients. The KBA signature option for signing efile forms also worked great this tax season. On the rare occasion when I did have questions or issues, the response from tech support was same-day, which is extremely helpful during the height of tax season. **What do you dislike about Mango Practice Management?** I can't speak to any downside to using this software. **What problems is Mango Practice Management solving and how is that benefiting you?** Mango helped me meet the IRS security requirements for electronic document exchange and esignatures. **Official Response from Kaleb Buckner:** > Thank you, Sheri! We've worked extremely hard to not just build software that makes accountants' lives easier, but build a support team that is ready and willing to help you get the most out of our product. We appreciate your support! ### 16. Goodluck on the program. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Mango Practice Management?** There is not anything to like because I could not use the program. I don't know because I was never able to use the program I have no idea. I do not know I have tried others but cannot compare. **What do you dislike about Mango Practice Management?** There is no response or assistance to onboard and use the program. Very disappointing. Assure that someone new gets the help they need. Onboarding and setting up. **What problems is Mango Practice Management solving and how is that benefiting you?** Mango practice is not solving or benefiting me. I have not realized any benefits. No I am not more productive. How many times to I have to answer the same question. ### 17. Mango Practice Management - It's not just for CPA's **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Mango Practice Management?** The Batch Billing Process has been very helpful and easy to use. Per our request, they even added a filter to allow only hourly projects to be billed. **What do you dislike about Mango Practice Management?** Bug fixes can be slow to come and I wish there was more flexibility in some of the reporting. **What problems is Mango Practice Management solving and how is that benefiting you?** Creating invoices was cumbersome in our old system. With Mango, it is fast, easy, and accurate! The eMail logs and tracking is very helpful. Scheduling and Project Management help us know what each of us is doing and where we are on our various projects. The best part of Mango is that we have very few "workarounds". The software works very well for our Consulting and Software company and I'm glad we made the switch two years ago. ### 18. Challenging **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Mango Practice Management?** I like that I can allocate timeslips to an invoice already created. **What do you dislike about Mango Practice Management?** There is not an option forrecurring payment options. **What problems is Mango Practice Management solving and how is that benefiting you?** It replaces the old imagine time, and eventually will will use project mgt **Official Response from Kaleb Buckner:** > Thank you for your review! We hate to hear that you have found Mango challenging. That is the exact opposite of our purpose. We would love to schedule time with you to learn more about how we can make our product better for you. Every customer has unique needs and we want to make sure that Mango can deliver what you need to help you run a profitable and productive accounting firm. As for the recurring payment options, good news! We do offer that and it's a feature that our customers love! Please reach out to our support team to schedule a time when we can walk you through where to find this feature, and how to leverage it to simplify your practice. As always, our support team is here to serve you and help you get the most out of Mango. ### 19. Easy and Efficent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Mango Practice Management?** It is very user-friendly. My clients have not had any difficulties opening the secure emails. **What do you dislike about Mango Practice Management?** It tends to log out of my email which is annoying when I am busy. **What problems is Mango Practice Management solving and how is that benefiting you?** They provide an encryption service to send files securely online. This service allows us to maintain the level of compliance that our field requires. **Official Response from Kaleb Buckner:** > Thank you for your review! Please reach out to our talented support team in regard to your email issue. We have not received any notice from our customers that this issue exists. Mango's purpose is to make your life easier, not more difficult! We will work swiftly with you to determine why this is happening. Our team is always here to help! Schedule time with our support team through the provided link. ### 20. Mango Practice Management Lacks Customer Service and Honesty **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Mango Practice Management?** How good they are at selling a tool that does not have any Customer Service. **What do you dislike about Mango Practice Management?** Lack of honesty and responsiveness. They promise something that they are not capable of delivering. After trying for more than 2 months to get this product implementing and not having the support that we needed it, we asked for a refund of our balance and they deny and kept a whole year of payment and did not delivered the product. Management just decided to ignore my request. Very deceiving and very confusing practice management app. I would not recommend this app to nobody in my community. **What problems is Mango Practice Management solving and how is that benefiting you?** They never resolved any problems, but gave us a huge headache when trying to implement. Since the beginning was a problem. Very complicated system, so mich that you need a customer service that does not exist to help you upload a list of customers. It should be simple but it is not. ### 21. Best Practice Management Suite! **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor M. | CPA, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Mango Practice Management?** The platform is very intuitive and extremely easy to use. Time keeping and budgeting is a breeze. The billing tie-in and payments are great! **What do you dislike about Mango Practice Management?** I wish the customer service were more responsive. They are great, but often require call back and scheduling for the next day to help. **What problems is Mango Practice Management solving and how is that benefiting you?** Time keeping, billing, document management, portal access ### 22. Overall good experience with Mango - and looking forward to new improvements. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Mango Practice Management?** Flexible, easy for staff to use and potential to grow with us **What do you dislike about Mango Practice Management?** Migration from QBD was rough and need tools to clean up client database. Need sych integration with ProSeries. Need simplified billing and improved reporting. **What problems is Mango Practice Management solving and how is that benefiting you?** Shared information across the firm. Improved processes for billing, collection, and communication with clients. ### 23. Time input module is good but integration with QuickBooks and UltraTax is not functioning. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Mango Practice Management?** time input module works well - could still be improved. Although the troubleshooting team is responsive, they have not solved all of the problems. **What do you dislike about Mango Practice Management?** Integration with QuickBooks and UltraTax is not functioning. The troubleshooting team has not solved the problems. **What problems is Mango Practice Management solving and how is that benefiting you?** they are slow to solve problems. Some problems have not been solved. ### 24. Very good Practice Management Solution, company is always making improvements. **Rating:** 4.0/5.0 stars **Reviewed by:** Alfonse S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Mango Practice Management?** i like the all-in-one nature of the program. **What do you dislike about Mango Practice Management?** So I don't like that I cannot automatically sync my tax software to the program. **What problems is Mango Practice Management solving and how is that benefiting you?** Practice Organization and Billing. It puts everything in one place for practice management. ### 25. Time and billing software that meets our needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Paul G. | Executive Assistant | Content & Social Media Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Mango Practice Management?** I like the reporting that we can leverage to see where our time is being spent, and the value we are getting in return for the time we are spending on those clients. **What do you dislike about Mango Practice Management?** Some of the reports are not currently downloadable to an Excel format. I put in a request for these updates, but until it happens, some of the data that we would like to edit is only viewable as a PDF document. **What problems is Mango Practice Management solving and how is that benefiting you?** We have better timekeeping habits with our staff. We have more control over write-ups and write-downs. We like how easy it is to invoice our clients, and our clients appreciate this as well. ### 26. It's a great program for a small business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Mango Practice Management?** Billing and time card features are strong **What do you dislike about Mango Practice Management?** I would appreciate and utilize frequelntly a better mobile experience **What problems is Mango Practice Management solving and how is that benefiting you?** time card, invoicing ### 27. Not satisfied with ImagineTime **Rating:** 2.5/5.0 stars **Reviewed by:** Elliot H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2021 **What do you like best about Mango Practice Management?** I purchased ImagineTime because I am a small firm in Columbia, SC, I liked the interface, what the program offered, and the fact that it was located across the border in North Carolina, just right up the road. The QB Integration, User Interface, Value Pricing, and small business feel is what drew me to this company, as well as the on-line reviews. **What do you dislike about Mango Practice Management?** If you want Support, you have to leave a message. But, you will learn that if you want to get someone on the phone, the same people that offer support, just press one for Sales, and you will get someone EVERY SINGLE TIME. Also, the new model is revenue-driven and clearly not customer/client-driven. We have the Desktop, Non-cloud version of the software. Since we are not paying $600/month, we don't get the support we used to get, and we don't get issues resolved with our software. We have multiple issues with our database that have been "hanging" out there for more than one year, unresolved. Last year, during the Pandemic, I was told that if I didn't pay my support invoice on time, I would be switched to a Monthly Fee, based on users, going from $675 a year to $3,600/year in support costs. We are here again, another year later, with an invoice for Annual Maintenance and no phone calls, e-mails, or responses for any support. It's really sad that a software company that supposedly supports small firms has taken this type of attitude towards their existing customers. The software is a good software, but, the support, which appears to be driven from the top, is lackluster at best. The technicians are great, and the employees offering the support truly do care, but, they are not allowed, it appears, to offer the support that is needed. **Recommendations to others considering Mango Practice Management:** If you are willing to pay the Cloud-based fees, ImagineTime will be good for you. If you want a Desktop version of software supported by the company, it's hit and miss. Employees offering support are AWESOME! Company doesn't allow or provide enough resources to have adequate support of Desktop products, and, doesn't seem interested in keeping these as an ongoing customer. **What problems is Mango Practice Management solving and how is that benefiting you?** ImagineTime helped integrate multiple entries into one area, and is good for a fully integrated solution. ### 28. ImagineTime is very beneficial for us as a small company **Rating:** 3.5/5.0 stars **Reviewed by:** Paul G. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2021 ### 29. Perfect tool for billing with time tacking **Rating:** 5.0/5.0 stars **Reviewed by:** Prashant M. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2020 **What do you like best about Mango Practice Management?** This software is newer in the market and it also provides a seamless experience to work on it with great features like time management with the tracking of the billing time as well as saves much more time to generate a bill. It has good expense management. **What do you dislike about Mango Practice Management?** Overall this software has some issues like rubbish customers support, the free trial of this application is available for a short period of time. **Recommendations to others considering Mango Practice Management:** Recommend this because to generate a bill with updated features or new features in the market. **What problems is Mango Practice Management solving and how is that benefiting you?** It generates a quality bill with the updated features available in the market and saves much more time with the time tracking feature. ### 30. Great for anyone who needs to bill for every minute! **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew G. | Field Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2020 **What do you like best about Mango Practice Management?** The most useful feature I have found and utilized so far has got to be the "timer" function. Once you setup a template for a client you can pull out any device you use to access software and begin a timer that once concluded will populate an invoice automatically. This helps to keep mundane and inaccuracies away due to this feature. **What do you dislike about Mango Practice Management?** The payment processing feature initially gave us trouble, but I believe this has been sorted after recent update. Overall this software meets all of my firm's qualifications. Quite simply it has helped improve client relations resulting in repeat clientele that is now leading our accounts due. **Recommendations to others considering Mango Practice Management:** If your firm or company is looking for easy to use time tracking for consultations, meetings, etc. then this up and comer is definitely headed in the right direction. It has QuickBooks integration for the smaller business or self employed consultants. It has really shone a light on what direction the industry is moving and Imagine Time support is fairly swift in addressing user issues/concerns. I would also suggest moving all team time tracking software to the mobile applications and utilizing full software benefits. **What problems is Mango Practice Management solving and how is that benefiting you?** The auto logging of time spent with clients thanks to this software integration into our mobile devices has, without a doubt, streamlined billing and accounts receivable resulting in significant profit increases due to less inaccuracies in invoices and more integration between team members to reduce double billing. ## Mango Practice Management Discussions - [What is Mango Practice Management used for?](https://www.g2.com/discussions/what-is-mango-practice-management-used-for) - [View Mango Practice Management pricing details and edition comparison](https://www.g2.com/products/mango-practice-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-10+23%3A18%3A39+-0500&secure%5Bsession_id%5D=9a693a4c-4448-46b6-a013-c19f563fcd96&secure%5Btoken%5D=88b6a8463328c28bf66f6939017d07a7a7a05874624905b38e7f4e287203e738&format=llm_user) ## Mango Practice Management Features **Platform Additional Functionality** - Cloud - Messaging - Payment - Portal **Bill Generation** - Templates - Digital Billing - Recurring Billing **Communication** - Client Portals - Automation - Consolidation **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Platform Content** - Automation **Bill Processing** - Consolidation - Batch Invoicing - Management **Collaboration** - Collaboration - Tasks - Version Control **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Platform Data** - Dashboard **Integration** - Accounting - Payments **Billing** - Time - Reporting - Invoices **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Onboarding** - Templates - Checklists - New Client **Agentic AI - Tax Practice Management** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Billing** - Autonomous Task Execution **Visibility** - Job Status - Metrics - File Organization - Audit Trail - Notifications - Integrations **Agentic AI - Accounting Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support ## Top Mango Practice Management Alternatives - [Karbon](https://www.g2.com/products/karbon-2025-03-03/reviews) - 4.8/5.0 (820 reviews) - [Canopy](https://www.g2.com/products/canopy-2026-05-12/reviews) - 4.6/5.0 (688 reviews) - [TaxDome](https://www.g2.com/products/taxdome/reviews) - 4.7/5.0 (699 reviews)